So, this is pretty much my "go to" restaurant in town. Their menu is diverse enough to offer something for everyone, the staff is great, and the prices are reasonable. I'm addicted to the shrimp burger and the eggplant fries, but it could be worse, right? A long overdue addition to the area. read more

I really should be giving this place three stars, but I must be in a good mood. I like the atmosphere of this place, modern but not crazy, full but not overcrowded. We had called ahead and still had to wait about 15 minutes, but for a Saturday that is expected. Plenty of people were grabbing drinks at the bar and waiting outside, nice for a summer day. After being seating we had ordered our beers and burgers, but the night started going down here from here. The beers came and for $5 or $6 they are a fair value. I ordered the Alfredo burger and it was severely overcooked. I ordered it medium rare and it was served well done, black crust on the outside and all. I understand cooking to the correct temperature is not an exact since, but I have trouble seeing how any decent cook would look at that burger with a thick charcoal crust and still think that is medium rare. I ended up finishing my meal, because I hate to send back and waste food, and the rest of my party was happy with their food, so I hope that was a rare mistake. We ended up telling the waiter after I finished and he sent the manager over who offered us a free dessert. We ended up ordering a brownie sunday on the recommendation of the waiter. The edges of the brownie were extremely dry and with no real taste. If that wasn't recommended as their top dessert I may be ok with that, but if that is their best I would hate to eat anything else from there. Finally our check came and they ended up having the wrong price listed for the beers, which they took care of, but another sign of poor management. I really like places like this, gives me a reminder of the city while still living in Western Massachusetts and the burgers had good flavor and the drinks have reasonable prices. The fact a place will serve a charcoal black burger as medium rare still bothers me though, but hopefully another visit can change my mind. This place is still better than anything you will find at 5 guys. read more

Please do NOT go to Max Burger in Longmeadow. I say this only because, as Yogi Berra once said, nobody goes there anymore because it's too crowded. So stay away so that I don't have a problem getting a table!!! Simply put, this place has put Longmeadow on the map. A few years ago, Longmeadow (where I live) was a sleepy bedroom town. Anyone who wanted dinner out went to Northampton or whatever. Then Iron Chef arrived, upping the ante of quality destinations in our town. Then 3 Café moved to Longmeadow, joining La Cucina, taking our town further up the ladder of quality. Then: TA-DA: Max Burger, causing sleepy Longmeadow to positively leap over the destination tipping point. This place has incredible food. My wife and I have yet to have a bad meal. But what makes it really special is the atmosphere and service. Tim and James, the managers, feel like old friends to us. Yes, I know it's their job to be friendly, but they (and the waitstaff) take it to a whole new level. It's like Cheers with burgers. James told us they hire their staff based on attitude. You can teach a person to be a good server, but they have to arrive already equipped with good people skills. Friendly and fun staff are what make Max Burger the place I want to be for casual dining, good food, likelihood of running into friends, and that "home at last" feeling. Just, please, don't YOU go there, all right? Call ahead to be put on their wait list if you are on your way from somewhere. Typical wait for seating on a Friday or Saturday can be long, but if you like people, you will inevitably get into a conversation with folks standing at the entrance waiting to be seated. Also, Max Burger is suitable for couples with kids, young adults who love to stand at the bar and check each other out, and actual grown ups like my wife and myself. It's a fact that if you are over 50, when you pass through the doors of Max Burger, you are immediately 20 years younger. I've actually had a few young adults mistake me for Robert Pattinson and my wife for Scarlett Johansson. I swear I'm not making this up!! P.S. Early on there was a noise problem. What I mean is in parts of the restaurant you could not hear the person across from you. That has been fixed. We were there last night. Acoustic panels have been installed in the ceiling, making it easy for my wife and I to converse. We could still hear the always tasteful music, and watching the Patriots win was more pleasant than ever. So if you were put off by the noise early on, you can go back now. Wait. Nevermind. I didn't say that. Please stay away!!! read more

Always great food and an impressive beer selection, although I wish they would get Boddingtons on tap!

It is always busy, so if you don't have to wait for a table at dinner time then you are lucky! Always have good delicious food there every time I go. Have not been disappointed. read more

Max Burger definitely did not live up to my expectations. The only other Max place I've eaten at is Max's Tavern, which I think is quite good even if a bit staid. I had hopes for Max Burger because one criticism I have with the Max group of restaurants is that their menus are a bit old-fashioned for my tastes. I thought they were branching out and modernizing a bit with the decision to open an 'upscale' burger place. I have no problem with what they offer on the menu, it's actually quite a good menu, or at least it would be if they had the ability to execute it correctly. For appetizers, we got the truffle spuds and pastrami-pickle tempura (I forgot exactly what it's called), they were fine. Nothing spectacular and definitely not as interesting as they sound. It wouldn't be enough for me to come back but the main dishes were what made the final decision not to return. I ordered the Blackjack which is supposed to have caramelized onions and chiles, guacamole, and pepperjack cheese. I ordered it medium rare, a decision I regret since the burger arrived completely soaked through to the bottom bum. However, the cooking isn't the only culprit. It was working in combination with slimy onions and an enormous un-spread glob of guacamole on the bottom (yes the bottom!) bun to create one of the greasiest and hard to eat burgers I've ever had. I wouldn't have minded as much either about the sloppiness had the burger been good. Instead it was bland and because of the massive amount of onions, it tasted greasy and slimy. Not pleasant. My partner ordered the Fatty Melt, which has grilled cheese sandwiches as the buns, was even greasier than mine. The only reason Max Burger is getting two stars and not one from me is because of the Nutte Buddy adult shake. It would almost be worth going back just to have one of those again. If you want a good 'gourmet' burger, try Plan B in Springfield near the Basketball Hall of Fame instead. read more

Wicked noisy, but great burgers! Buffalo shrimp & sliders appetizers are delicious. Full bar w/ outdoor seating as well. Waitstaff nice and attentive. read more

Beautiful restaurant with some kickass burgers. We just checked this place out on a lively holiday night. The servers were very friendly, focused and attentive. The food was pretty awesome. My personal favorite thus far is the Daisy burger. And for you kids at heart, they have "adult milkshakes", spiked with deliciousness. read more

First time at Max Burger. Great atmosphere, super cocktail list, awesome service and fabulous food! My favorite new burger place! Even better when leaving the kids at home! Lol read more

I think it's safe to say that you know you're going to get delicious food when dining at any Max's location, and it seems to be an accurate expectation. This visit was no exception. After a long work day I couldn't wait to have a cocktail, so I almost immediately ordered a drink called "the painkiller," and it was to die for. Probably one of the best cocktails I've ever had. For my meal I had the miss daisy burger (I'm a sucker for anything with brie). My burger was cooked to perfection, packed with flavor, and the eggplant fries on the side were a lovely addition to my main course. I will continue to dine here, however, I think I'll stick to takeout. The restaurant was very overcrowded with tables, leaving us hardly any room to get into our chairs. Our waitress wasn't great either. She was in no way the worst out there, but she could use some work on her attentiveness to her tables and her knowledge of the menu. She was friendly enough I suppose, but her lackluster personality made her difficult to find enjoyable. read more

Max Burger - The painkiller. - Burgers Near Me - Longmeadow, Massachusetts

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Had a fun time and terrific meal at this brand new location for the MAX team. Only open a few weeks and already a waiting list even on a weekday night. Our server Andrew had tons of enthusiasm for the menu...you'd have thought he was the owner. Wife had a nice glass of wine..i had a manhattan cocktail....nice sized and potent. We both had the MAX burger....mine an 8oz. topped with bacon and blue cheese....wife had a 5oz burger with vermont cheddar cheese. I had the fries...she had the potato chips. Everything was delicious. We sat outside on a beautiful night....just an incredibly enjoyable dining experience. Even the GM stopped over to make sure everything passed muster. This place has set the bar high in an upscale town...and they can't let their guard down. Locals are excited about MAX Burger....the place needs to continue running full speed ahead. read more

Went tonight with the family on a whim. I was shocked with how much we enjoyed everything and for a fantastic price! The candied bacon lollipops are delicious. If my picky 10 year old likes them, then they definitely have to be good. We will for sure be going back! read more

Compared to most of the restaurants I've been to in western MA, this is great. Great beer list, good food, nice ambiance, fun vibe and usually packed to the gills with people. My one complaint is that the last time we went in, I ordered a beer I really enjoyed, decided to get another one and they came back with a totally different beer. The server said "I realize this looks different than what you had previously, but the bar told me it was the same beer." It was not and was not very appealing to me. So either the bartender doesn't know the beer list or the server messed up. Hard to tell. Anyone, I still will be coming back when in the area! read more

Got take out from here and it was fantastic. Have had drinks at the bar a few times and staff is friendly and attentive.

Another hit for the Max Group. Great decor, excellent waitstaff. The Spinch dip with pita chips was very good. Just right for 2 people. I had the Classic 8 oz burger, done a perfect medium, with blue cheese and carmelized onions, LT. One of the tastiest, juiciest burgers I have ever had! The burger itself had a great char-broiled sear, ate almost like a ground steak. The onion rings were also very good. Tender onions, nice lite batter. My wife had the Alfred burger with Comte' cheese, carmelized onions and a Rosemary aioli. She raved about it. Overall, excellent experience. Can't wait to go back to try some other burgers!! No reservations, so if you plan on going on the weekend and don't want to wait long, hit them up before 6 pm. Of course, there is a very nice bar if you have to wait. Also, even though it's a burger place, it's not really a kids place. No kids menu. The burgers are pricey and the smallest one if 5 oz. with the exception of the slider appys. read more

Great Burgers! Nice atmosphere and friendly staff. The Kobe Beef hot dog is fantastic. I've eaten there several times and haven't any problems. read more

Love this place, have been going ever since it opened. Some favorites are the Pulled Pork Spring Rolls and the Spinach Artichoke Dip.

I came here last night with my husband and our two friends. We called ahead ("call ahead seating") but still had to wait for our table. The table they sat us at was a high top in the corner of the restaurant and it was nearly right up against another table. My back was facing towards the other table and I was glad when they only sat two people there (it fit four) because I felt as though my hair may have been in their food if they were four people and they were sitting right up against ours! The server was busy and we could tell he was working quickly but it did take some time to get water and our drinks from the bar. We got two fatty melts, a plain (5 oz) cheeseburger, the inside out burger, French fries, sweet potato fries, and eggplant fries. Everything was delicious and we finished all of our meals and sides! We each got beers from the bar (great selection of craft beers). The only negatives were the time it took to sat, being close to other tables, and my husband and friend were disappointed they took the crust off of the grilled cheeses on the fatty melt. But, overall it was very good and we will definitely be back again for more! read more

I am writing this on behalf of all the vegetarians who get dragged to burger places. The veggie burger here is FLIPPING DELICIOUS!!!!! You can also substitute things like edamame or other healthier items like breaded eggplant for the french fries that come with every burger for a small charge of 75 cents. Also it promotes that all their beef is humanely raised and hormone free, which is nice. THe atmosphere is casual but nice / modern with a lot of industrial looking decorations, which I liked, and our waiter was very, very good and very friendly. Also I need to take a moment to mention the best item on the menu: A makers mark milkshake.....yes, you heard me. read more

$3.00 for a coke, $2.50 for a lime, Really?! The Max brand is great, but can't help wondering if this wasn't located in Longmeadow would the prices really be so outrageous. Your not paying for customer service since nobody was at the door and the bartender was too busy talking to her regulars to help you at all. Second and last visit here. read more

Burgers are fresh, very nice looking restaurant. Given this whole area is devoid of decent food should do well in Longmeadow. Try the tomato soup, I've never had better. Well done. read more

The Maple Whiskey Burger is everything that a burger should be! The perfect combination of flavors - the earthiness of the blue cheese, smokey-sweet (but not too) of the maple-whiskey glaze, the smokey bacon (oh that bacon), the grilled red onion (holy yum!), and that tender juicey burger - is sublime. I'm drooling just remembering it. The Warm Brownie Sundae is out of this world. And a steal for just $6. It's huge, so sharing is best. You can choose the flavor of ice cream to top it, but the coffee ice cream will make your eyes roll back so hard, you'll be checking out your own tush. Service is great - fast and friendly. Atmosphere is comfortable and casual. read more

This is an awesome restaurant. The management and staff go above and beyond to make you feel welcome. The food is always consistent and the kitchen is more than happy to do a special order. It is always busy but you can sit at the bar and eat if you can find a seat. read more

We've been here a bunch of times and have never been disappointed. From the apps, to the burgers, to the entrees we would recommend everything! The service is always great as well. Definitely give it a try. read more

Always meets our expectations and great service. We probably eat here once a week. Just make sure to call in advance because it's no secret they get pretty busy! read more

It's one of our normal places to go when we're in town visiting my mother in law. The food is always exceptional, but this weekend we had the most excellent level of service on Saturday. They're always friendly, but I feel that the staff does try to go out of their way to make the dining experience excellent, even if it's just a "burger joint". read more

Took a trip recently to Longmeadow. Visited Max Burger on 7/18 and this was the funnest place we visited in the area and was open past 10pm. They have a pretty great beer list, the food we tried (fried pickles and tuna salsa) was very good and the prices were all reasonable. What stood out was the service. We sat at the bar and the lady bartender that night was straight up AWESOME! She was very friendly, tended to us very quickly, and definitely cared alot about our experience. These days, that's very hard to find and we appreciate the great dining experience she provided. Will definitely return next time I'm in town. read more

Ok ok ok. I gave this place another try. The burger was slightly better - I had the Blackjack burger and it was actually kind of tasty. The combination of the sweet onions with the spicy burger was kind of tasty. The fries were okay - nothing special. I tried a few eggplant fries and those were mostly just batter (the eggplant inside had basically liquified in the cooking process). This place is close enough to my house that I'd come back again, but I still think there are better burgers around. read more

Über chic burger places are the trend these days- and Max Burger is right up there with the rest. The place was pretty busy when we got there ( Friday night) but they were able to seat us before we even finished our first drink at the bar. I had a pineapple cocktail, which neither I nor anyone else at the table liked. It tasted just like canned pineapple juice and alcohol were put in a glass together. The others had beer and wine- my husband loved the clownshoes beer and a friend who had the Pinot grigot said it paired quite well with the meal. The veggie quinoa- sunflower burger and cream of tomato soup were pretty good. The vegetarian chili was probably a 6/10. We were recommended the fried pickles and don't regret it for a bit- they made for great bar food. Our server was great! We discussed our matching apple watches :) . He was friendly, didn't rush us at all and didn't make us wait too long for anything. That being said all the servers, bartenders , hostesses were all very friendly. With a better cocktail selection, this could become our burger place to go . read more

It was Valentine's Day & hubby and I are out and about looking for lunch. We wanted something different & new to us. We chose Max Burger. We walked in & after 2 minutes were finally acknowledged and seated. We ordered each a different burger. Hubby got one of their alcohol filled milk shakes, sooo good! The meals came out in a timely fashion. My burger came out a little rarer than I asked for but I went w/ it. Hubby's was cooked fine to his liking. The fries are decent. A bit expensive but to be expected in East Longmeadow, about $15. a burger. On our way out we walked by the hostess who never even said goodbye or anything. We might go back. read more

Burgers are always good, especially the Maple Whiskey Burger but the service is bad. We had our server come over once and we had to ask other servers to refill our drinks. We were never told that root beer isn't free refills and 2 root beers come out to $8.00 since they are bottled. Oh, and when our food came out the food runner dumped one of our guests fries and he had to wait 5-6 minutes for another. Today's experience was really disappointing and we had Faith as a server. Hope they step up there game because I'm not coming back any time soon. read more

I came here on a busy Saturday night and was told there was a 30 minute wait. We put our name in and waited. After 30 minutes we asked how long it would be and the manager told us 10 minutes so we continued to wait. We were not seated for 20 more minutes making our wait 50 minutes. Had we been given an honest answer about the length of time we would have to wait for a table, we would have left. Once we sat down, I was disappointed to find out it was freezing at our table and I had to keep my winter jacket on. We ordered our food, and it came quickly which I was happy about. However, the veggie burger I ordered was completely smothered in cheese and mayo which I found kind of gross. It also completely crumbled and fell apart. Overall we had a bad experience here and will not be returning. read more

I've been twice so far and it's awesome. Great service, awesome atmosphere...it's the perfect place to go before you go out. The pulled pork spring roll appetizer is amazing! I'll definitely be back. read more

Unbelievably rude non-service from tall blondish female bartender on Sat. Feb. 28th. We were given a menu and not asked for a drink order. Then we were ignored as she served two other couples that arrived after us. She swiped an empty beer glass without asking if I'd like another. I have no idea why we deserved to be treated like this. The two other bartenders saved the day for us and provided the high level of service we have come to expect and enjoy at the Max restaurant group. Spoke to Tim the GM on the way out re: service. Also, 4.5 stars for food. read more

wen't here with my friends for someone's birthday, This place is awesome, Honestly I am a Plan B fan but once I wen't here I have to say the quality of the food and the service is MILES beyond Plan B. the price is about the same and the Bourbon list isn't as fancy... we had a bunch of Apps, the Chicken Cordon-bleu balls are absolutely excellent and the spicy tuna curda is amazing... and three words: Candied Bacon Lollipops on the starters menu. returned again recently, still amazing, but just wanted to say although the burgers are the "main event" so to speak TRY THEIR RIBS!!!! absolutely amazing St Louis style ribs. read more

Max Burger never disappoints. The service is out of this world. Servers, bar tenders, hostesses and managers are always friendly and helpful. Last night we went for an easy dinner in air conditioning. Tim the manager stopped by to check on us, while playing peek-a-boo with our daughter. Shortly after he returned with a toy airplane for her to play with, it made her night! Small gestures like this make us want to return to a restaurant time and again. The food is fantastic. We have never ordered something we didn't like. Shrimp burger, Miss Daisy, and the Burger Salad (turkey burger on top of the scallop salad base) are all go to favorites. read more

The best hamburger I ever had! Max burger is a must anytime we are in Longmeadow.

I like the atmosphere but I'm not impressed with the food. I'd rather eat the baconator at wendy's than their burgers. I've tried the burger, buffalo chicken wrap, bacon lollipops, and a few other things. Nothing was good enough that I would want to reorder it in the future. Good place if I was just looking for drinks but I wouldn't go there for the food. read more

I LOVE burgers. They're one of my most favorite things in the world. When we came to Longmeadow for Thanksgiving (like we do every year) we were told we had to check out the new place over in the Shops. People were raving about these burgers, but I've had better. I'm also a little unsure of why people claim it's a "Sports Bar." Have they ever been to a real one? This is nothing of the sort - more like a restaurant with a couple of TVs. No sporty atmosphere. The Good *Lots of great cheese options. Gruyere, Brie, Gorgonzola.. great options. Only wish they had Stilton! *Multiple sizes for your burger. I finished the 5oz. but I wouldn't have dared try the 8oz. That's a lot of beef! It's all-natural beef too, if it makes you feel better. *The pickles. SO YUMMY. Great amount of sour and spice and just nice and drippy. Loved them. *Lots of beer options. Great selection and I'm sure they rotate in the seasonal stuff. The sangria was okay too. The Bad *These burgers aren't cheap.. I've had some great burgers for under $10 in the DC area, so this was pretty expensive.. especially when you factor in sides and drinks. *The chips. There wasn't anything special about them. I thought they were too greasy. *No seasoning. My burger tasted kind of bland. I got the Inside-Out burger, and it didn't have enough onions but had way too much arugula. The lettuce shouldn't be overflowing. It's a burger, not a salad. My roll was also a little dry and it made my burger pretty crumbly. My cheese was great but I could have also used a little more of that, too. I did wonder why it was called "Inside Out" when the cheese was on the OUTSIDE of the burger.. where it normally is. Weird. *Decor is a little creepy, honestly. I don't like being reminded of what I'm eating the entire time I'm there. Cow heads on the walls, an entire mural of cows.. a little odd. Not a fan. Good, new, solid option for the area, but I'm thinking some of these people need to get out more. read more

This place rocks. Casual or dressy you pick. Something for anyone. Fresh and delish.