My daughter is a college student and works so need her car. She called me saying it was acting up…read moreand I called John, we were around the comer and he had me bring it right in. He gave us an idea of what the issue was, the next day he diagnosed the issue and called us with the price and also fixed it. I am very pleased with his quick response and repair to my daughters car. Thank you!

If I could give this clown a NEGATIVE rating, I would. Working Craigslist to get a travel trailer,…read morethis guy and I have an email conversation and agree to meet at 4pm at his business on a Sunday- something I appreciate. I get there at 3:15, and wait until 4:45, he no-shows. All apologetic, sorry this, I never do that, etc. etc. Turns out he sold the camper that AM, he'll keep an eye out for me. I tell him my parameters- $4k, no slides, bunk house a must. He comes to me with a camper for $6k, one slide, and no bunk. WTF, were you even listening? So he finds another one, right up my alley, just what we wanted. More emails back and forth, agree on a price- HE SELLS IT ONUT FROM UNDER ME. After he said he would sell it to me for an agreed upon price. This guy is a clown- bait and switch, scams yo for more $$, and is completely untrue to his word. I wouldn't buy a rotten avocado from him if he told me it turns into gold. Good luck with this sheister.

Great folks! Terrific Motorcycles! Super customer service!…read more I purchased a classic British motorcycle from Ken Kaplan Jr. It was as described and arrived in perfect condition. The paperwork had to be sought from out of state. Ken stayed up on it, and the moment it arrived, he executed it and sent it my way across country. Highly recommended!

I bought a 99 Harley Davidson Sportster that was completely gone over as the pictures and the Video…read moresuggested. Final price figured was $100.00 more than the sum of all the charges put together, mistake? Was told that the bike would be shipped in one to three weeks tops. Turned out it took 39 days to get here. One excuse after another. Bike arrived very dirty like it had been outside in mud and with dead battery, charged the battery road 3/4 miles up to the corner, turned around and started back when it quit running like it was out of gas. Pushed the 500lb bike 1/2 mile back home and discovered the gas tank fuel petcock was completely plugged with rust scale as was an inline plastic filter that was laying against the cylinder head melted and warped from the heat. A new petcock and filter had supposedly just been installed?? Also on the short test ride I noticed that the speedometer was not working and still showed the 5442 miles that was in the pictures after Ken's road test and great review. So much for a quoted "low mileage, pristine, museum quality motorcycle". It did get a good cleaning and new tires, but not much else. Very disappointed in the motorcycle condition, and in Ken Jr.'s Used Car Salesmanship BS tactics. Paid top dollar for an average motorcycle that I could have found her in eastern Idaho for a lot less money and hassle.

I've been getting my motorcycle inspected here for some time now and always found the service and…read morestaff to be top notch; always courteous, prompt and thorough. I've also picked up a few accessories in the past which are still in use today and in very good shape considering the many years and lots of miles in use. Like my motorcycle helmet, rain gear and heated gear. This place is most certainly worth the ride. They have a great showroom too. Check it out. Lots of cool stuff!

Century Auto Service is absolutely "extraordinary!" There is no other word for it! We have been…read moregoing to this company for yrs now & I guarantee that there is no auto service company like this! You can trust them implicitly! After going to so many other auto services through the years, getting the "go around", high prices ( paid one company which will go unmentioned for a simple oil change! My red light came on shortly after I left & scared I immediately pulled in car service place where I was told the light on my car comes on at 50,000 miles for check but he said "I did need oil", after checking my then car out!" I was perplexed & said "I JUST HAD OIL CHANGE & THEY PUT 6 quarts in that I paid for!" He looked at me & said "Your car only takes 4 quarts & this oil is "old" & thick.They drained mine out putting old oil in & not even enough for oil light was flashing too! You get the idea! Ha! Being a woman they realized I had no clue & wouldn't have if 50,000 service light hadn't flashed on per chance! Needless to say I did a 360 & went back there yelling my head off! They made all sorts of apologies but I warned everyone sitting there of what had happened to me. I watched them do "supposed oil change too" but didn't matter! Place was in Holyoke!) Anyway.... "I PROMISE YOU THAT YOU WILL NOT FIND A MORE COMPETENT, HONEST & CARING BUSINESS THAN CENTURY AUTO! Once I happened to find them, good 20 yrs ago, I felt like I found "gold!" In actuality "I DID!" You will never find anyone as honest as the owner Pete & his amazing wife Sheila, no matter how hard you look. If he can save you money, he will! He does not do unnecessary work on your car or tell you it needs something if it doesn't! You can always trust his judgement! His prices are downright cheap to reasonable for parts & labor! His wife Sheila runs the office but also is at the front desk & is extremely knowledgeable & helpful answering scheduling questions or anything you might want to know! Pete is a wealth of knowledge & can answer with certainty any question you might have! I have heard him tell customers time & again that they didn't need something done on their car, that some other garage had tried to talk them into doing so they fortunately came "here" looking for another opinion! They are a family run business being in business here a good 60 years, I think I heard him say to someone! John, who works for Pete is equally helpful & knows what he is doing! I could rhapsodize forever on what a good business owner & "person" Pete is! I have sat waiting for my car as he told an elderly person who told him she didn't have much money, that he had replaced something no charge because he knew woman was in tears & had little money! I myself, going through cancer treatments in Boston so I needed my car as quickly as possible, has brought my husband home from shop, countless times after dropping car off! I couldn't drive, so as always, he helps anyway he can! He takes care of my husband's car( cousins too & I send friends to him as well!) & recurrent problem(s) too! My husband trusts & respects his judgment! If you are looking for a place to take your car that you can trust, that are knowledgeable about your car, are efficient, reasonable & above all "HONEST", CENTURY AUTO IS IT!!!!! I promise you! Look no further! You have a problem with your car??? "R-U-N", don't walk to Century Auto & to Pete & Sheila! I promise you, you will never ever regret your decision in taking your car there!

Pete and his team were AWESOME! I got stranded in Springfield on my way home to Maine. Even after a…read moreweek on vacation, Pete fit me in and got me back on the road in just a few hours. HIGHLY RECOMMEND. if I lived closer, he'd be the garage I brought all my vehicles to.

Bought a 2008 Kawasaki Vulcan last year. It was a great price and was what I was looking for…read more When first taking it home, the motorcycle had was having a problem not advancing from 2nd gear. I called the seller about the problem since I ended up being stuck a little ways away. They came out and towed the bike to a mechanic and fixed the problem free of charge. Picked up the bike a week later and drove it 2hrs home on the high way with no problem. I really appreciate the integrity of both the owner and Matt who sold me the bike. In this day an age, that's hard to find. Worth checking out a bike here and ask for Matt!

Found a car I have been wanting on the internet and it was listed on the Mutual Enterprises…read morewebsite. I was skeptical about buying a car sight unseen, but I called and spoke with John. He seemed very experienced and knowledgeable about cars. I felt comfortable with his answers and found what he said to be truthful. Asked him for some additional photos and assurances. He provided me with the info and photos in a timely fashion. We spoke on Monday and made the deal which was fair, simple and easy. I made the payment and received the title as promised. Thanks to Steve at New World Auto Shipping the car was picked up and delivered nearly 3000 miles in the condition John represented it was in, less than a week after making the deal. Amazing! So happy to have it. Great car just as John promised. Thank you John!

Worst service ever. They wanted to charge me $5500 MINIMUM to get my car running (it was towed…read morethere). I had it towed to my mechanics and they fixed the car for $365. Will never go to them again.

Gonna have to edit my review here…read more A couple months ago I gladly paid $200 diagnostic proactively for a check engine light that I was concerned with fail my inspection. I was given a whole list of things that should be fixed but told that none of them would be a problem for my inspection. I requested that none of the work be done at the moment and I would be back after getting a good inspection sticker. Today I went for my inspection and failed for exactly what I took my car in for. (My not surprise face). I came back and spoke to Angela who informed me that I would have to do the same diagnostic all over again since it could be a different issue (same exact codes two months later). When I said I wasn't paying for a diagnostic for the same exact issue that wasn't fixed last time and probably wouldn't be fixed this time she tacked on to the conversation that I had previously declined replacing a dust cover wish had gone missing after some work they had done on my turbo. According to her, this dust cover could also trigger these codes related to DPF (mechanic had stated otherwise) and since I declined said work they would not waive the diagnostic. I reminded her that the mechanic had previously said why this cover should be replaced and that it was not related to these codes - personally, I think they should replace the cover since it went missing while the car was in their possession, but I have never pressed this issue. At this point she changed her tone and put a lot of emphasis on that they would absorb the diagnostic fee into any repairs tho they still would not wave the diagnostic fee. I asked if they would also be willing to absorb the last diagnostic fee as well and was told that it was for an unrelated issue so no they could not. End of the day, the first time I am the one that had to tell them that this could be a difficult issue to diagnose while they explained that it would not be an issue - totally false! They could have had a decent job out of this one. Oh well, they said if it was a problem I should just bring it back and they would get to the bottom of it. So that's what I did once I had proof that it was a problem and suddenly apparently we have a whole new story. Original review: These guys have always done me great! They acknowledge my understanding of cars and are willing to communicate on that level. They recognize when I say yes and when I say no. This company understands what it means to work for your customer and while I do most of my own work on my cars I am always happy every time that I do decide to bring my Audi here. Of course prices aren't cheap, I understand I bought an Audi. You get what you pay for. I would honestly say that they are entirely reasonable for a dealership and I will always come back.

The showroom is all updated and beautiful and comfortable. The staff is very attentive and friendly…read morevery well managed place. This is my third lease. Next time I will definitely purchase. I feel totally comfortable here.

We've bought 3 new cars here and yes their service regularly. Every experience and touch point has…read morebeen professional and meets or exceeds our expectations. Yesterday we brought a family member here who wanted to buy her car off lease. She had gone to a different Mazda dealer in CT first and wasn't happy with all the fees and processes they outlined. At Manchester Mazda we were created by Lisa F. (Sales mgr.) as soon as we entered and handed off to Kris who was amazing. The process was outlined and straight forward., No cost inspection performed by the dealership and financing options were laid out from different lenders at different rates and loan lengths. We had a thoughtful discussion, made our decision and scheduled the transaction. They were helpful, professional, knowledgeable and friendly. Also, facility is new, bright, welcoming and has an awesome coffee, water and snack station. We couldn't have asked for better service or outcome. This place rocks - tell your friends!

Made an appointment for a service evaluation for 9:00am. Left my vehicle there - they said it…read morewould take a couple hours. I called a few hours later for status - and got voicemail. They called a couple hours later and said it had not been looked at yet. No further contact thoughout the day and even as they closed. This is unacceptable. Further, the service was about a trasmission issue I complained about while it was still under warranty. The service dept said at that time that there wasn't anything to do unless the transmission failed - which it had not. As it turns out, there was a TSB for this very issue I was not notified of that may correct the issue. Of course, Vernon Chevrolet said since it was no longer in warranty, the service would be at my expense. Stay clear of these shady, greedy crooks.

I came here for an oil change on my Z06. I was told an hour and within about 40 minutes I was ready…read moreto go. Easy excellent fast check in. The building looks brand new. The waiting room was really nice and the coffee was great.