I came in on Saturday for an oil and filter. I was met in the parking lot and informed of serious work that needed to be done on my suspension and struts. They showed me the damage to my tires while the car was on the lift. They offered to fix, prioritized what needed to be done immediately, informed me of the time that it would take and offered to take me somewhere while I waited. I came back several hours later and was promptly informed of the delay in the delivery of the parts and the unavailability of other parts until Monday. The manager and his staff worked four hours after the close to get me to the point that I could drive on it until the parts came in. They called me on Monday and prioritized the work on Tuesday morning. I was very satisfied with the professionalism, the explanations, and the importance they placed on ensuring that I remained informed. Their manager and staff went beyond my expectations and charged me a fair price. I have nothing but praise. I have been here and other Mavis shops before. I think they are fair and honestly present problems as they arise. read more

I went there for a new tire after one of mine popped. I was greeted outside by Josue who helped me through the whole process. He explained everything and gave me my options, but didn't waste my time. I was back on the road quickly and at a reasonable price. Seamless experience. Thanks Josue! read more

Today was a day that I thought was going to be a nightmare. My daughter went to the urgent care after being sick for a week. Upon coming out of the building, she found that she had a completely flat tire with a piece of metal sticking out of it. Of course I get the phone call to fix this and I immediately thought that I would need to have the car towed and her new tire replaced. Fortunately there was this Mavis location located right next door. I was so fortunate for them to be able to roll a jack over and remove the tire right in that parking lot and repair it for me. They were extremely accommodating and the service desk person whose name was Jose was amazing. They really saved the day today and I am so appreciative. Amazing customer service! read more

purchased tires from Amazon and they offer me tire replace at Mavis for 32$( two only) . But at mavis they charge me 70$ instead. Reported to Amazon about this lie! read more

I called last Friday, was greeted by Josue on the phone; he was kind, courteous, knowledgeable, and understanding. He was quick to deliver the information I needed with no beating around the bush. His professionalism is what convinced me to give Mavis a try. When I arrived last Saturday, the following day, I was greeted by Glanerys immediately upon arrival, she was also very kind and friendly; she asked me what I was in for and walked me to the front counter to get things situated. I got all my wheels and tires mounted and balanced. During the time I was waiting, Josue mentioned that some parts needed attention but was not pushy about it and was quick to allow me to turn down the suggestion and save this fix for later. Not something I'm used to, some mechanic places are very pushy. I had fitment issues with one of my wheels I purchased on my own and the mechanics let me check out what was going on. All the mechanics were really cool, treated me like I was a part of the crew. We all had a quick chat and laugh. It was definitely a great experience and will be continuing to bring business to this establishment. read more

With Mavis tire if you want to get ripped off go here if you want them to strip your bolts for your oil pan go here. I will say I would rather choose anywhere else than Mavis tires they are on organized they don't know what they're doing and it's obvious to where they went to up charge you for everything I went there to get a oil pan changed they told me the total was gonna come out to $950 but they gonna knock off 100 bucks but then I always find something wrong with it don't oil pan along cost about $105 now the gasket cost about $15 max 30 so it was a total rip off if you want to get broke because I think people in about the cars I wrecked my own car I know better so by this experience go to someone that ain't gonna rip you off do your research before you go to the mechanic shop. And I know it was a red flag when I told him I will buy the parts and they can put it on and they did not like that so because of that reason I will not recommend going here I would recommend going somewhere else that's more reliable more cheaper and more affordable sometimes you have to pick and choose your battles. If you're looking for tires affordable tire is a much better option and honestly for my tires I bought a set of four tires that were used but they still look brand new the total came out to about $350 which is not a bad price for four tires all season. I hope this was helpful read more

My previous post was RE: NTB. This was because Mavis was not listed online in Millville . This is the earlier review repeated: "I thought we got an oil change and tire rotation to learn that we did not get a tire rotation and perhaps not an oil change either. On 10/01/2020 I paid for the above but learned the next day they did not rotate tires. I returned our vehicle 10/2 and learned that we had a nail on the inside of the tire sidewall which means they not only failed to rotate the tires but didn't even check tire pressure. NTB is not the review. The company at that location is now Mavis Tire not NTB ". Needless to say we did not buy a new tire from Mavis but did get the tire rotation. Also reported experience to BBB. read more

This place is a joke I needed new tires for my truck and made the mistake of coming here. sat in the waiting area for over 2 hours after I was told it will take 45 minutes .all the workers were arguing and cursing at each other to the point were the guy working on my car quit and left my truck just sitting there with no one working on it .I had to ask someone to finish the job.they need to shut this place down and get all new employees read more