Recently went to Trek to have my daughter's bike repaired and looked at and had a great experience…read more Dave, in the service department, was great working with my daughter to troubleshoot her bike and get us back on the road again!

I can't even remember how I came across this shop, but so glad I did!…read more I originally messaged them (somehow...) on Google and they were quick to respond. I assumed it was chain-related, so they offered a free estimate and roughly $21 for the issue. Since it was a holiday week and I had access to a transport vehicle, I spontaneously headed out to the shop. I worked with Ben, who by the way was extremely friendly and knowledgeable. He put the bike up and immediately found the issue. Typical procedure would be to order the parts ( if they don't have it in shop) and they keep the bike until it arrives and complete the install. However in this case Ben was able to offer a workaround so I can leave with the bike that day itself. I couldn't say no. I would say the whole process took roughly 30 to 40, minutes which included the explanation and the installation. There is a small waiting area, and I think they offer free water and coffee. But of course I had to stand there and watch him because I'm always curious! He definitely went above and beyond checked everything else to make sure it looked good. It was only $16 for the installation fee. I would highly recommend this shop for any repairs. Trek offers their own bikes available for purchase. They are a little pricey, but definitely reliable bikes for serious cyclist enthusiasts...one day, but not quite there yet. Parking was a bit tough, considering the time of day. But there is a parking garage available if parallel parking isn't available. They do have an automatic door, and if they see you with the bike can automatically open the single door for easy entrance.

We love our bikes! We already have 1,000 miles on them in just one year. Rob and Cody take such…read moregood care of us.

Rented 2 electric bikes for a half day today for about $200 total. My husband, who is 6'3 was put…read moreon a bike that was entirely too small for him, even when he mentioned it, the employee insisted it was correct. After some more back and forth, they switched out the bike for a larger one. Second, the saddle bags on my bike were not cleaned out before my rental - there were empty air cans, a chapstick and trash in the saddle bag. Last, and most offensive - while on my ride, I had an issue where the bike chain cover kept coming loose and the pedal would get caught on it mid rotation causing me to stop suddenly. I completed the ride and when I returned the bike, I mentioned it to the owner Mr. Robert Esti. He indicated that I may have done something to the part as it did not start out like that. I explained that nothing happened and it seemed to be spontaneous. He was rude, dismissive and did not address my concerns. For such a large price tag for rentals, this was not a good value for the experience - combined with the rude demeanor of Mr Esti- I recommend not using this location or the new location in Herndon.

I had a great experience here buying bikes for my kids. I accidentally broke the brake lines a…read morecouple months later on one of the bikes while untangling it. I took it back to the store and they fixed it on the spot with no charge since it was less than a year since I bought it.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

Great selection of bikes and running gear. We stopped by today to tune up my budget road bike. They…read moreservice any bike brand but sell higher end models. I have to say it rides like brand new now and only took about 15-20 minutes. If you need triathlon, running or biking gear, give this place a try. They are super nice and located right off the W&OD trail in Leesburg.

I have been in search of a new triathlon shop ever since Bonzai closed a few years ago and I am…read morehappy to announce that I have found my new go-to place. I have been out of the triathlon world for about a decade but I have slowly been making my way back into the scene. Looking at my old equipment I decided that it was time to upgrade my triathlon shoes. I went to Transition Tri looking for the new Shimano TR-901 - and they had them (which was impressive because everyone else was sold out). Steve easily took 90 mins helping me try on a few different tri shoes, a few helmets and a few other things. Steve also gave me the low down on what has been happening in the tri world over the last 10 year - over those 90 mins - he reminded me why I fell in love with triathlons ten years ago. To anyone looking to upgrade / update their triathlon equipment - there is no better place in the DMV. Steve is fantastic, his inventory is diverse (across sizes, brands and price points). I can't wait to go back.

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!

The best selection of e-bikes in the area hands down. Staff is professional, knowledgeable and…read morefriendly. Currently hosting monthly group rides on the bike trails in The DMV area. Get out and RIDE! ‍

I had a Great time exploring all of the varieties of bike that Strictly E bikes has to offer, I was…read moreable to narrow it down to the Velotric Cruiser about a month ago and today I have 247miles on it. The Bike is solid and Fast! The customer service was very nice and helpful to me being this is my first E-bike...I am very Happy with the Experience that I received from everyone @Strictly e-bike.

As noted by my fellow yelpers, the retail showroom has new & used bikes. It's located in a…read moredifferent location than the Service Center. Handy Bikes also carries a variety of bike brands such as Specialized, Giant, LIV, and Moots (titanium) Cycles. I haven't purchased a bike from them but I've used their Service Center multiple times. The mechanics are polite and competent. I also appreciate the text message updates. Each issue has been resolved to my satisfaction and I am grateful for the reasonable prices. Brick and mortar bike shops are going away. However, the community still needs safe spaces to gather. Support your local bike shops & enjoy the ride.

An absolutely amazing bike shop. The staff is incredibly knowledgeable, friendly, and efficient…read more I had been having a bunch of trouble with my Globe Haul ST that 2 different shops couldn't resolve--they would keep it for weeks at a time and temporarily fix my issues and sure enough they'd come right back. Handy Bikes took it and fixed it right away over a year ago and I haven't had a problem since. Since then, they've been my go to for all service issues and have been stellar. They're truly the best, so glad I found this shop and I won't go anywhere else!

Expert work and quick turnaround from Max and Marshall. I had a cassette failure on Thursday and…read morecalled Max that afternoon. He found the wheel I needed. On Saturday, I brought my bike in and it was ready 2 hours later. He (or Marshall) also adjusted the shifting and tuned the brakes at no charge! The bike shifts and brakes better now than it has in years! My adjustments were never quite right :-(

Best bike shop around. Just had two high end road bikes serviced there. These guys know their…read morestuff. No frills. Also lots of high end used bikes for sale. Good for sustainability