ITS A FUCKING HOUSE...?!? drove there 30 minuets after saying it is open. Tried to call, no one answered. we show up to rent bikes and it is a house. no shop like it says. I understand if it's a small practice or something but what a misleading headline to say this is a bike rental place, when it is not. and by house I mean a normal persons house, not even something with a sign saying that this is what it is. read more

Excellent service. Went there to get my kid's bike tire fixed and the lady was super helpful. Fixed the tire in minutes. They also have used bikes which they sell for very reasonable prices. Highly recommended place ! read more

Tom fixed my 2 bikes after all the bike shops said it was not worth it. he did great work and even dropped them off at 1am in the morning! he found many issues with safety, and worn out parts that other shops failed to notice. he rebuilt and serviced at half the cost a regular shop would charge. if you need to save money, time, and peace of mind, get out and go tours is the answer! 10/10 read more

Great experience, many option for bikes and reasonable pricing. Rented 3 bikes Sat. morning and returned them about 5:30. Did not have an issue with the bikes all day, they worked flawlessly. Did a 37 mile ride from Ashburn to Purcellville with a 9 and 12 year old. I will definitely come back here next time. read more

I rented a bike from Get Out and Go Tours for an evening bike ride on the W&OD Trail. I am very happy by the service provided by the owner of Get Out and Go, Tom Knoerzer. Tom is very friendly and the amount charged for a bike rental was very reasonable. He runs the bike rental company from his home in Ashburn which was very convenient to the W&OD Trail. read more

Tom called me back and got me on a bike after seriously disappointed about other sites offering rentals which the did not!! Check him out before wasting your time. So friendly and only 1 mile to W and O. read more

I'm enjoying dinner at Carolina Brothers BBQ watching cyclists ride by on the W&OD path. It's my first time in town and I'm thinking riding would be great. I do a quick search and find Get Out and Go Tours nearby. I call Tom, the owner, and that's when the magic starts. In very little time, Tom has me fitted for a nice Trek 1.5 road bike complete with pedals, helmet, lights, water bottle and directions on how to get to the W&OD trail head from my hotel. I came to town with no bike gear and Tom even offered me his road cycling shoes to borrow. So generous. I didn't take him up on that offer. Everything worked like a charm on my ride. Tom went out of his way to accommodate -- literally. He actually let me leave the rental bike at my hotel and he picked it up from there. Get Out and Go Tours provided me the best service, a great bike and a great price. I can't wait until the next time I'm back in town with time for an evening ride. I'm going back to Tom. read more

I have rented bicycles from GO&G Tours twice and find their services OUTSTANDING !! I am an airline pilot and when we stay in different cities around the country, we often do not have access to actually "visit" the places we stay. On both occasions, Tom delivered a rental bicycle to my overnight hotel, I rode and enjoyed the DC area, and Tom retrieved the rental bicycle with ZERO hassles. Quality bikes, quality services. I will definitely rent from GO&G every time I stay in the DC area. read more

Rented bikes from Tom with a group of friends. We haven't rode in awhile but Tom made the whole thing easy and convenient. We had a lot of fun and will definitely be renting from him again- highly recommend! read more

WOW, what can I say? Saw them at Reston Town Center and Tom was AMAZING. We ended up getting two bikes, locks and helmets and the BEST customer service ever!!! We were able to ride back to our hotel and are renting the bikes for the week. Makes my bike at home look like nothing lol- so smooth to ride and makes the hills effortless. I am so happy we ran into this tent and this has made our vacation the BEST!!! read more

My husband and I rented from Tom to bike along the W&OD trail over President's Day weekend. We found Tom to be nothing but incredibly kind, knowledgeable, and helpful (his recommendation to rent a tandem vs. individual bikes was spot on)--I feel like we would have been just as happy to stay at his place and spend the afternoon chatting away :) The trail was perfect, and just a short bike ride away from Tom's. Thank you so much for the great experience! We'll be back--hopefully with friends! read more

I rented a bike from these people a few years back to ride the W&OD trail. VERY nice people. The bikes were in good condition, well maintained and the price was right. I HIGHLY recommend them! Ride on! read more

Tom was an absolute professional. On the busiest weekend due to a big ride in the area, he was patient and accommodating. Needed 2 bikes for grandsons in town, he took his time, made sure we were comfortable. Will recommend with both thumbs up read more

Just got back in today from the ride from Pittsburgh, PA to Cumberland, MD. Tom goes out of his way to make each and every person on the tour is well taken care of and he is a true professional. Looking forward to the next time I can take advantage of one of Tom's events - well done! read more

Tom was friendly, the bikes were in very good condition, and he is a good resource to find places to bike in the area

Wow! Where do I begin..?! Get Out & Go has become my new go-to for renting bicycles and experiencing the great outdoors! The owner (Tom) has such an infectious personality that I always look forward to seeing him and picking his brain on where to ride! The bikes he rents are very good quality and meticulously maintained by him. Last time we rented he gave us two brand new (never ridden) Trek hybrids! If you're looking for something to do outdoors with friends/family this truly can't be beat! Thanks Tom! read more

We're very happy we discovered Get Out and Go! My husband and I just moved to the Ashburn/Loudoun County area and we were surprised there's so much bicycling going on in Northern Virginia. We've rented bicycles twice now with Get Out And Go Tours (the last two weekends) to explore the area, including the Washington & Old Dominion Trail. The bicycles (Trek Verve 3) are in excellent condition, changing gears went smoothly, very comfortable. Clean helmets ;) Tom (owner of Get Out and Go Tours) already adjusted the height of the saddle for us. He has some of the bikes already outfitted with racks and he added panniers for us. I need that to bring along all the stuff I need during a bicycle tour (you know, purse, camera, sunscreen, snacks and drinks). Great service! He knows a lot about the area and is very enthusiastic about bicycling. We need to build some saddle time now, but when we're back in shape we definitely come along on one of his multi-day tours! read more

In town over Easter weekend looking for something outdoors to do with the kids. Found this company through online search. Tom dropped what he was doing and got a family of 5 set up with great bikes, and recommendations. Hit the WO&D trail and roughly 15 mile round-trip to Leesburg. Great day of spontaneous fun; super local business. Will definitely consider a C&O tour next time when we plan ahead read more

Easy Peasy! Would absolutely recommend for a bike rental! I do have to say that I was last second planning & though I was on edge about a call back on the rental, it all worked out flawlessly. Spoke to Tom on a Wednesday afternoon & arranged for a bike rental the next morning (as it's by appointment only). Tom was able to provide valuable information including W & OD access point (1 mile away from pick up), route information & most importantly, a suggestion for the type of bike best suited for my adventure without dismissing my request for a different style bike. I ended up picking up the bike Tom suggested from his front porch, under lock & with necessary paperwork... the ability to be on my own time schedule with such easy pick & up drop off, not to mention the prestine condition of the provided bike leaves me no reason to not give bike rentals provided by 'Get Out & Go Tours' a superior 5-star rating! read more

Tom and Cindy were so helpful and kind. I planned a surprise bike ride for my fiancé's birthday and Tom went above and beyond to provide information on nearby trails, wineries and breweries we could visit, etc. They are very knowledgeable about biking and can give guidance to all kinds of customers, from beginner to advanced cyclists. Super responsive by phone, too. Will definitely rent from them again! read more

This some kind of scam. There is no bike rental at this address. No body picks up the phone. There are no hours on the website. Really poor business. Not sure even if they have a business. Reporting to Yelp as abuse. read more

This is such a great business. My niece and I rented from Tom in late December. Everything went perfectly, and Tom is just incredibly helpful, enthusiastic, personable and knowledgeable about local biking. I'm looking forward to renting again! read more

One day back after an 8 day trip from DC to Pittsburgh on the C and O Canal and the Great Allegheny Passage. One of the most incredible things I've ever done. The trip was a perfect getaway, bringing me peace and serenity, a moderate challenge as well as plenty of interesting things to see and do. I want to recommend Get out and Go Tours. I found them in the Official GAP Guidebook and checked their website out. Tom the owner was crucial in helping make this trip an incredible success. Originally I was planning to use a DC bike shop located at the start of the Canal but I was turned off by their attitude, lack of interest in helping me plan ahead, they said "call back a week before you arrive", and the negative reviews others had posted about them. For an extremely reasonable price Tom met me at DC Reagan, provided me with a Trek 7300 for 8 days as well as standard bike tools including a pedal wrench and dropped me off at mile 0 on the canal. He would later meet me at my finish point when I returned to DC, the Iwo Jima Memorial and bring me back to the airport. When I arrived in DC to begin the trip my baggage including panniers was still hours away having missed my connecting flight. I called Tom from the connecting city, told him what happened and he asked me what size clothing i was. In DC Tom met me promptly at the airport with clothing that fit me and told me to head to my first day's planned destination Whites Ferry. When i got there the bags had still not arrived at Toms place so he picked me up and brought me to his place. The bags didn't arrive till late so he offered me to stay at his place. I met his wonderful family, kept on schedule and the next morning I was back on the trail. If you need logistical support for a self supported trip or want to join an organized ride consider Get out and Go Tours. While i was at Toms place other customers were dropping off bikes and calling him for info He is very knowledgeable about cycling possibilities in the area. At first I was concerned about renting a hybrid but the Trek 7300 was a durable workhorse with seat and fork suspension. It handled well, shifted easily, carried a full load of gear and never got a flat. You need someone who is honest and can count on when you plan these special trips, Tom is someone you can count on!!!! read more

I absolutely love this place! I've rented from this place twice (both times requesting a last minute bike rental). Tom, the owner, was incredibly accommodating, even working out a last minute arrangement on Mother's Day. Tom is flexible and his prices have always been very reasonable. I can't say enough great things about this place. read more

Like others have mentioned, Tom is willing to tailor each trip to the group's needs. He was very flexible and always cheerful, even when the group had multiple (often conflicting) demands. read more

Tom is a great guy with a lot of knowledge he was very very helpful on the tour I would suggest using this company for any riding you would desire. The friendly atmosphere goes along way and the helpful advice given was excellent. read more