I can't say enough good things about Plum Grove Cyclery! I stopped in with very little time to…read morespare, feeling completely stressed after discovering I had a flat bike tire. I had already tried every pump I had at home, stopped at a gas station where the air pump didn't fit my bike, and even had someone use my payment to fill their own tires before I could use the machine. The moment I walked in, I barely had to explain the situation. The gentleman working there simply asked if I had the bike with me and said, "Let's bring it inside." He checked all of my tires, showed me how to properly use the pump I already had at home, gave the entire bike a quick safety check, and had me back on my way in no time. Because of his kindness and willingness to help, I was able to get my mother-in-law to the airport in Washington, DC, on time and still keep my promise to my 6-year-old that we'd go biking in DC afterward. Exceptional customer service like this is hard to find. They didn't just fix my bike,they saved my day. I'm incredibly grateful and will absolutely be back. Thank you!

A home town bicycle shop with a conscience! We love Plum Grove. The owners are cyclists…read morethemselves and are knowledgeable. They are cyclists first and salespeople second. We got our bikes serviced recently and I was impressed by the way they called to discuss the cost of potential repairs before making them. They also discussed the cost of repairs relative to the value of the bike. These and other actions have earned our loyalty.

Recently went to Trek to have my daughter's bike repaired and looked at and had a great experience…read more Dave, in the service department, was great working with my daughter to troubleshoot her bike and get us back on the road again!

I can't even remember how I came across this shop, but so glad I did!…read more I originally messaged them (somehow...) on Google and they were quick to respond. I assumed it was chain-related, so they offered a free estimate and roughly $21 for the issue. Since it was a holiday week and I had access to a transport vehicle, I spontaneously headed out to the shop. I worked with Ben, who by the way was extremely friendly and knowledgeable. He put the bike up and immediately found the issue. Typical procedure would be to order the parts ( if they don't have it in shop) and they keep the bike until it arrives and complete the install. However in this case Ben was able to offer a workaround so I can leave with the bike that day itself. I couldn't say no. I would say the whole process took roughly 30 to 40, minutes which included the explanation and the installation. There is a small waiting area, and I think they offer free water and coffee. But of course I had to stand there and watch him because I'm always curious! He definitely went above and beyond checked everything else to make sure it looked good. It was only $16 for the installation fee. I would highly recommend this shop for any repairs. Trek offers their own bikes available for purchase. They are a little pricey, but definitely reliable bikes for serious cyclist enthusiasts...one day, but not quite there yet. Parking was a bit tough, considering the time of day. But there is a parking garage available if parallel parking isn't available. They do have an automatic door, and if they see you with the bike can automatically open the single door for easy entrance.

We love our bikes! We already have 1,000 miles on them in just one year. Rob and Cody take such…read moregood care of us.

Rented 2 electric bikes for a half day today for about $200 total. My husband, who is 6'3 was put…read moreon a bike that was entirely too small for him, even when he mentioned it, the employee insisted it was correct. After some more back and forth, they switched out the bike for a larger one. Second, the saddle bags on my bike were not cleaned out before my rental - there were empty air cans, a chapstick and trash in the saddle bag. Last, and most offensive - while on my ride, I had an issue where the bike chain cover kept coming loose and the pedal would get caught on it mid rotation causing me to stop suddenly. I completed the ride and when I returned the bike, I mentioned it to the owner Mr. Robert Esti. He indicated that I may have done something to the part as it did not start out like that. I explained that nothing happened and it seemed to be spontaneous. He was rude, dismissive and did not address my concerns. For such a large price tag for rentals, this was not a good value for the experience - combined with the rude demeanor of Mr Esti- I recommend not using this location or the new location in Herndon.

Great selection of bikes and running gear. We stopped by today to tune up my budget road bike. They…read moreservice any bike brand but sell higher end models. I have to say it rides like brand new now and only took about 15-20 minutes. If you need triathlon, running or biking gear, give this place a try. They are super nice and located right off the W&OD trail in Leesburg.

I have been in search of a new triathlon shop ever since Bonzai closed a few years ago and I am…read morehappy to announce that I have found my new go-to place. I have been out of the triathlon world for about a decade but I have slowly been making my way back into the scene. Looking at my old equipment I decided that it was time to upgrade my triathlon shoes. I went to Transition Tri looking for the new Shimano TR-901 - and they had them (which was impressive because everyone else was sold out). Steve easily took 90 mins helping me try on a few different tri shoes, a few helmets and a few other things. Steve also gave me the low down on what has been happening in the tri world over the last 10 year - over those 90 mins - he reminded me why I fell in love with triathlons ten years ago. To anyone looking to upgrade / update their triathlon equipment - there is no better place in the DMV. Steve is fantastic, his inventory is diverse (across sizes, brands and price points). I can't wait to go back.

I have rented bicycles from GO&G Tours twice and find their services OUTSTANDING !! I am an airline…read morepilot and when we stay in different cities around the country, we often do not have access to actually "visit" the places we stay. On both occasions, Tom delivered a rental bicycle to my overnight hotel, I rode and enjoyed the DC area, and Tom retrieved the rental bicycle with ZERO hassles. Quality bikes, quality services. I will definitely rent from GO&G every time I stay in the DC area.

ITS A FUCKING HOUSE...?!? drove there 30 minuets after saying it is open. Tried to call, no one…read moreanswered. we show up to rent bikes and it is a house. no shop like it says. I understand if it's a small practice or something but what a misleading headline to say this is a bike rental place, when it is not. and by house I mean a normal persons house, not even something with a sign saying that this is what it is.

Rob was professional, timely, and the price was right! He repaired our bike same day at our home…read moreand it was such a wonderfully pain-free process! I would 100% recommend this business for your bicycle repair needs. Thanks for your help!

I can't believe how awesome Rob is! I texted this morning, he texted back almost instantly saying…read morehe could come by at 12:30. He arrived promptly, spent about 40 minutes tuning up my bike, and then explained and demonstrated everything to me at the end. He saved me a ton of time watching YouTube videos and fixed things I probably wouldn't have known to look up anyway. Well worth the cost (which is less than what REI would charge) especially for the convenience!

I had a great experience here buying bikes for my kids. I accidentally broke the brake lines a…read morecouple months later on one of the bikes while untangling it. I took it back to the store and they fixed it on the spot with no charge since it was less than a year since I bought it.

Had a chain break and they fixed it for free. Even adjusted the handlebars. Super friendly and…read morehelpful. Will definitely be back.

These guys are great. I called them for an appointment, they arrived when they said they would, and…read morewent right to work. They know their stuff. I just needed a minimum tuneup. They are no-nonsense, very professional, quick, and aim to please. And the price is right. I have a Terratrike recumbent tricycle so loading up the trike is a bit cumbersome. I like it that they come to me.

Retired school teacher who takes his time and does it right. Price more than fair and will come to…read moreyou in loudoun county. I'm keeping his card when I need it again.

Excellent bike shop & rentals. Bikes we rented in great shape. Great staff-very helpful & friendlyread more

I bought two bikes from Matt over the past few years. His knowledge, friendliness, professionalism,…read moreand desire to help make this my very favorite bike destination. All his pre-owned products are well tuned, and priced low considering their high quality.