Great service I thought it was going to a daunting process, but I was in and out in a hour. Sal and…read moreAl was great, very well educated about the program...help calm me down! The Doctor was very friendly. The office was a little dated but over all very professional.

WATCH OUT FOR THEIR INACCURATE WEBSITE!!!As a medical user with significant health issues after a…read morebrain injury, I already didn't love this place. Their set-up makes it clear they value recreational users way more than medical users. Unfortunately, that seems true everywhere I've gone (other than GreenGate, but now they are a Zen Leaf dispensary like this place, which was MedMen and is now Zen Leaf too). On my last visit here, in my preorder, I picked two products according to their website description: - Innocent 1:1:1 Dark Chocolate Cherries (which I've purchased many times at GreenGate, and are supposed to be 1:1:1 THC:CBD:CBN. This is important for me as I am trying to have the benefit of THC without the high of THC, and both CBD and CBN reduce THC's "high" feeling and CBN also helps with sleep, which I need. I even discussed with my bud tender how excited I was about the cherries, including discussing the CBN they had) - Sky Walker Live Sugar Wax (which I picked because the strain is excellent for nerve pain, and because it was a wax, I can lack coordination and always pick thicker, more solid concentrates so I'm able to break it apart and use it without spilling or wasting it) But instead of the items the website said I was purchasing, I got THC only cherries, and a Live Resin Sugar which is soupy and impossible for me to use. I even let them know my issue with the wax before I left (as soon as I realized it, which I found out from the bud tender as soon as I paid). The manager was completely unapologetic for the mislabeling and only offered to discount me if I wanted to buy something else (um, no, I'm not rewarding their f-up by giving them more money, thanks). I didn't realize the issue with the Cherries until I got home, wrote them an email and sent pictures and have heard... nothing. Wow. I just spent almost $300 at this place (which is a big order for me and needed to last a while), and tipped the bud tender $20 before I realized I'd been screwed. I now have $93 of product that won't work for my medical needs, and they can't even be bothered to respond. So now IDPH has received an email to alert them to multiple mislabeled products at this dispensary. Hoping that will get this place to do a better job, not that I'll ever spend another dime there. F this place! (& I don't feel bad at all saying so)

Including January 1st, I have been to MedMen in Evanston 7 times so this is long over due…read more.. My experience so far has been great, from a knowledgeable and friendly staff to quality products. I have purchased flower, cartridges, disposable pens, an assortment of edibles & drinks, and a pain relief lotion. I have recommended this shop to others and will continue to do so. My onIy bit of criticism is, I think it would better suit the customers to have the available menu accessible the night before online, rather then printed out the morning of.

Worst customer service ever, these people act like you owe them something. Only reason I still come…read morehere cause of the deals and location. If they build anything else close to me I'll go there.

Where to begin. 1) Be sure to check the THC level of the…read moreproduct you purchase against what the website advertised. I'm a Med patient who recently purchased Mac v2 with 28.14% total THC. Then saw same website advertise the same product strain with 31% total THC. Ordered that and brought it home before checking THC percentage, which ended up being the same 28.14%. Honestly, it felt like an intentional bait and switch. 2) My husband (also Med) and I have been burned by the caveat on their website that they can't guaranty what a client ordred will be there when that client arrives. Why? That doesn't make any sense to punish everyone for the sake of some flaky clients. Selling and keeping customers happy is how to make money -- which appears to be the only reason they are in this business as it doesn't appear they believe in and/or live up to any ethos or altruistic mission statement of helping people with medical issues initially stated when this industry began in Illinois -- and they can always make their money selling it the next day. Too much work maintaining a website? That website is the bread and butter of your business, WCC! Maintain it properly! So, if you are traveling a great distance, call before beginning your journey because what you ordered may not be there upon your arrival. 3) Illinois Medical is like a bad joke as they don't consistently grow strains that are known for their medical attributes such as Harlequin 1:1 vape, which I could use at work because it gave relief without the high. The growers are all chasing the latest thing with new dumb names instead of maintaining tried and true strains that have their own unique properties 4) This dispensary doesn't have curbside anymore, so you have to go into the building and pull down your mask and deal with people who seem to be demoralized, unhappy employees who don't enjoy people socially and are unable to manage a smile and who no longer do the basic quality control checks to see if the THC level or what you ordered is the same as what was pulled from the back. WCC feels like a McDonald's without the old staples just pushing people through to get the cash without investing in their customer base to create a return customer. 5) What happened to the former employees who had amazing energy and people skills? All of my favorite budtenders are gone since it was bought out by some other company. What is the criteria for hiring people? No older bud tenders? When did that happen? There used to be diversity in age as well as everything else. Maybe have someone older budtenders with medical issues who would be more caring and compassionate to Med patients. I always tip $5. Why, I don't know because this last budtender I dealt with didn't quality check the THC levels. 6) Instead of moving to a building that had better parking and access, someone decided to just expand this location. How about moving to one of the many EMPTY former bank buildings in this area with a preexisting, built-in DRIVE THROUGH instead of expanding in a location that has pushed out the surrounding businesses including a disabled adult day program. Do they care? Would they even know where they are located? They had to visit to formulate the location's expansion plans. Is this place locally owned? No. I'm sure there are other other vacated bank buildings in Homewood. If not, they could have considered the old US Bank building at the corner of Vollmer and Governor's Highway. Question: What does Medical mean to dispensaries in Illinois? Evidently not what it means to the Med patients. I am disappointed by this buyout, expansion, and loss of friendly knowledgeable people who could at least convincing pretend they cared.

Of course the budtenders are friendly and knowledgable, but that's to be expected, really. What…read morematters even more to me than that is the fact that they have a decent inventory, and a very good, simple, functional website & e-commerce system. I just switched to Consume from MedMen in Evanston, and the difference is like night and day. (No offense meant to MM's budtenders.)

Since it's the only place in the neighborhood, they sell overpriced, cheap marijuana brands and…read morethey never have anything that's good in stock and when management is asked, they lied to you and they say they're trying their bust for the last few years. They've been trying to get good products on so that means that the management sucks the owner does not care and they play games with stacking deals on top of your veterans discount and everything like that which other places they don't do that I mean dispensaries

This place is my new medical marijuana dispensary. I was pretty upset and in a fair amount of pain…read moreby the time I was able to redirect after my previous dispensary decided to close early. I had been traveling over an hour to get to the location when this happened. I'll say I was in a mood. Ascend changed all of that. My friends and I were covered in snow and the gated entrance gives a nice reprieve to brush off the snow and stamp out your boots before entering. Upon entering, we were promptly greeted by an employee that was very polite and friendly. He helped us out and even brought me my glove I had dropped. I was able to quickly find what I wanted on their touchscreens. So many great deals! I ended up buying edibles and flower. I was then led to a hallway and into the dispensary room. To your immediate right is the line for medical marijuana. The employee was already waiting for me and was so helpful in explaining the medical marijuana card to me. I ended up getting some great deals, received some free edibles as a gift for being a new customer and was really pleased overall with the service I received. It's also just off the blue line at Logan Square which I was looking forward to a much shorter go home. Place is really chill and pleasant. Very clean and well lit. I HIGHly recommend this specific location for all of your medical marijuana needs.

Yes, their pricing is okay. It's pretty much, you should just order online. Because it's get in,…read moreget out. It's not a chill kind of friendly place.. Oh yes, they don't allow dogs go figure. Ivy hall on armitage is pretty chill. It's a cool place. They allow dogs they even give out dog treats. They get three stars because of the whole vibe of the place which is pretty blah.

I recently was diagnosed with rare cancer and after a few months decided to look into medical…read moreCannabis. Came in one evening and it was a great first experience. Clean and bright space. They took the time to find out what my needs are and what I was looking for before we even began discuss anything else. Each time I've been in, the person helping takes time and makes sure all my questions are answered. Being new to this I'm trying different things and they are helpful based on what I tell them (what type of reaction). I have a long road ahead and I'm confident the team at Elevele will help me get thru it. I highly recommend!

Good selection, good service, typical prices, the location is a little inconvenient for out of…read morestate customers. I like the subtle security, I feel safe but not intruded upon. I think most importantly, I don't get treated like an idiotic old man.

I started going to Grasshopper Club once they opened and was blown away by the difference I…read moreexperienced compared to other Chicago dispensaries that had popped up. Been coming back for a few years now and have a solid relationship with most of the staff. Vibes are fantastic, they always have rotating deals going on and hook me up on the regular. Ive taken out-of-town friends there and they are always taken aback by how nice the shop is along with everyone in it. Keep doing what you're doing! Alan

It did not occur to me to take pictures in here until after I left, but I am not sure it would have…read morebeen allowed anyway. The room is cool, with art, music, dark walls instead of bright colors that some dispensaries have. The experience here was a little mixed (the product..well, I am not sure what Yelp says about reviewing such substances, so I will hold off.) We showed ID when we entered, before being let it. A really cool, well-informed guy filled us in on products, answered our questions, etc. Didn't get his name though! Its the first all Black owned dispensary! They have a bit of everything here, but we only wanted edibles. We told the guy what we wanted, and he took our ID to scan and placed the order for pickup at the counter. It was a Sunday late afternoon, not many people around. After a few minutes, we went to pay for and pick up our products, and showed ID AGAIN. I have not been to a dispensary for a while, but I don't remember showing ID that many times. Maybe because I ordered from the cashier and not a salesperson? Like with most dispensaries, you have to go OUT a different entrance from coming in. The cashier (manager?) told us we were ok to exit through the Entrance, but we were stopped of course. We tried to explain but were sent back inside. We finally straightened it out. I may just get a login and pre-order and pick up next time.

By far the best dispensary if you live in WI or Northern IL. It is worth the extra drive. I've…read morehardly ever had to wait. It is the smoothest run and their discount on your first three visits is crazy. Don't be afraid to call as you order online if you have questions. The lady I talked to on my first trip was very helpful and had great recommendations. We will see how it goes now that they got bought out but I was there today and it went as smooth as usual. I wish they had a larger variety of flower on occasions but overall, again the best one I've been to in reach of WI.

I've been to this location a few times but won't be back. Today, I walked in, was greeted by some…read morefloor staff and directed to the kiosk to place an online order. I added what I wanted and you receive a text to go to the counter. I did, and a woman at the register said "I'll be right with you, one sec" so I stood back a few feet. During this time a few other folks came in, and a different woman at another register (with a Karen haircut) made a weird comment about me not being in line. I said "I didn't know there was a line" and she told me "Well, there is! It's over there but I'll let you go this one time, I guess". I was very confused... was she trying to funny? She certainly was failing, if so. I found her to be quite rude. She continued to chastise me as she rang me up. I guess in the weed business, they don't have to be nice to the customer? She made a face and said "Uh, I need your ID...?" I said "Oh, ok. You didn't ask me for it..." She said "I didn't. You were talking" So, I hear you loud and clear Curaleaf- you don't want my business. I'll go elsewhere. Gotcha Also, the prices online/at the kiosk are "estimates" and can change by the time you get to the register, which I find very odd. Also, if you have to use an ATM card, they have this absolutely bizarre practice of having to round up and then give you change. So, my order came to $36.53, they rounded up to $40, and handed me change (and then explained the $3.50 ATM fee). Since other dispensaries sell the exact same product, why go to a place that is consistently weird and treats you like this? I'll be heading to a different dispensary for my next purchase, thank you very much.