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    Recommended Reviews - nuEra

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    This is an example of Nu Era's customer service.

    Zero Stars. BTW- this is the only negative review I have ever left for a business, on any platform. This business is garbage. I had checked their website for a specific smoking device and it showed it was in stock. I drove an hour in traffic to go to this dump. I show up to the store and they didn't have it. It was an inventory mistake on their part. I asked if they would work with me because it was their mistake. They would not offer me anything other than 25% off the store (which it was already that day). I was basically told in an arrogant manner that there wasn't anything they could do for me. Avoid this store if you aren't affluent. The vibe inside sucked anyway. Go to Market 96 in the South Loop or Be in Blue Island instead.

    Ediblessss

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    2 months ago

    Amazing Dispensary with products Not Available in other spots. Plus, this is the Only Medical Dispensary that's Dog Friendly.

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    7 months ago

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    Jonah R.

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    2 months ago

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    9 months ago

    JAZZ is always so helpful!!! She knows her weed! Super friendly and professional. If you're not sure which strain to buy, JAZZ is your girl

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    Jonah R.

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    7 months ago

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    Jonah R.

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    9 months ago

    Super nice place, quick friendly service, and tons of variety. I was greeted by T and he was so helpful and kind! Highly recommend

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    Jonah R.

    Thanks so much for the 5 stars, we appreciate it

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    10 months ago

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    Jonah R.

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    1 year ago

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    Jonah R.

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    10 months ago

    Great prices and friendly staff. One of my favorite places to go get my Smoke and Edible

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    1 year ago

    Great customer service! I appreciate how helpful the staff is. I stopped by today and got a great deal! Let's go!

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    1 year ago

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    Jonah R.

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    7 months ago

    Great experience! Urail is an expert and extremely helpful and knowledgeable with helping customers.

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    Jonah R.

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    2 years ago

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    Jonah R.

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    9 months ago

    great working with T today. knowledge about the product and very helpful during t selection process

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    2 years ago

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    Jonah R.

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    3 years ago

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    Jonah R.

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    1 year ago

    Love how dog friendly the staff is everytime I come by with my pup. Skyler was super helpful.

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    Jonah R.

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    2 years ago

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    Jonah R.

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    10 months ago

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    Jonah R.

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    2 years ago

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    Jonah R.

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    1 year ago

    Ashley was amazing and super helpful. Vibes here are great and quick line . I will be coming back ! Get her promoted

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    Jonah R.

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    2 years ago

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    Jonah R.

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    1 year ago

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    Jonah R.

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    1 year ago

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    Jonah R.

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    9 months ago

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    Jonah R.

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    2 years ago

    Matt was wonderful. This is my new spot. Great customer service. Prices are good short lines.

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    Jonah R.

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    1 year ago

    Always great service and selection, been a customer for years and continue to come back

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    Jonah R.

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    1 year ago

    Amazing service and great product. I've been in here every week for a year and they've never done me wrong!

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    Jonah R.

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    1 year ago

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    Jonah R.

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    2 years ago

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    Jonah R.

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    3 years ago

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    Jonah R.

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    3 years ago

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    Jonah R.

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    3 years ago

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    Jonah R.

    Thanks for taking the time to leave this wonderful review!

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    2 years ago

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    Jonah R.

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    2 years ago

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    Jonah R.

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    2 years ago

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    Jonah R.

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    2 years ago

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    Jonah R.

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    2 years ago

    Always great! Kevin was especially friendly and helpful! Selection and pricing are also very good.

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    Jonah R.

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    2 years ago

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    Jonah R.

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    2 years ago

    Clean, friendly, efficient. Medical card acquisition process was easy and well organized.

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    Jonah R.

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    Page 1 of 3

    nuEra Reviews in Other Languages

    Ask the Community - nuEra

    Do you have any gummies that are good for managing pain from a broken leg?

    I highly recommend the nuera homemade gummies! I prefer the mango one, but do what you see fit for pain!

    Don’t See Your Question? Ask Away!

    Review Highlights - nuEra

    Skyler told me it was a phenomenal grinder and she guided me really well, cause it's amazing.

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    You might also consider

    Greenhouse

    Greenhouse

    3.5(4 reviews)
    17.1 mi

    By far the best dispensary if you live in WI or Northern IL. It is worth the extra drive. I've…read morehardly ever had to wait. It is the smoothest run and their discount on your first three visits is crazy. Don't be afraid to call as you order online if you have questions. The lady I talked to on my first trip was very helpful and had great recommendations. We will see how it goes now that they got bought out but I was there today and it went as smooth as usual. I wish they had a larger variety of flower on occasions but overall, again the best one I've been to in reach of WI.

    I've been to this location a few times but won't be back. Today, I walked in, was greeted by some…read morefloor staff and directed to the kiosk to place an online order. I added what I wanted and you receive a text to go to the counter. I did, and a woman at the register said "I'll be right with you, one sec" so I stood back a few feet. During this time a few other folks came in, and a different woman at another register (with a Karen haircut) made a weird comment about me not being in line. I said "I didn't know there was a line" and she told me "Well, there is! It's over there but I'll let you go this one time, I guess". I was very confused... was she trying to funny? She certainly was failing, if so. I found her to be quite rude. She continued to chastise me as she rang me up. I guess in the weed business, they don't have to be nice to the customer? She made a face and said "Uh, I need your ID...?" I said "Oh, ok. You didn't ask me for it..." She said "I didn't. You were talking" So, I hear you loud and clear Curaleaf- you don't want my business. I'll go elsewhere. Gotcha Also, the prices online/at the kiosk are "estimates" and can change by the time you get to the register, which I find very odd. Also, if you have to use an ATM card, they have this absolutely bizarre practice of having to round up and then give you change. So, my order came to $36.53, they rounded up to $40, and handed me change (and then explained the $3.50 ATM fee). Since other dispensaries sell the exact same product, why go to a place that is consistently weird and treats you like this? I'll be heading to a different dispensary for my next purchase, thank you very much.

    Photos
    Greenhouse
    Greenhouse
    Greenhouse - The Boys, fam, grind, hustle, flow, ambition tho

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    The Boys, fam, grind, hustle, flow, ambition tho

    Zen Leaf

    Zen Leaf

    3.2(31 reviews)
    2.3 miGreektown, West Loop, Near West Side

    One of my go to dispensaries. It is close, has free parking, and they always have good deals plus a…read moresolid rewards program. I just wish they had a few more options to choose from.

    (***STEALING PRODUCT***)…read more I have been a regular customer at Zen Leaf West Loop at 222 South Halsted for about a year and typically visit three to four times per week. Before that I frequently went to the Southwestern location and never experienced issues beyond slow service. A couple months ago I purchased a 3.5g container that had a broken outer seal and the inner plastic seal was missing. When I weighed it at home it was short. I reported it and received a replacement eighth, which I appreciated, but it did not seem like the issue was seriously investigated. Unfortunately the exact same thing happened again today. I purchased a 3.5g container of Find Everyday Cannabis flower, Singapore Sling strain. When I got home the seal was already broken and the product weighed short again. I called the store and spoke with a lead about the issue. Instead of listening to the concern, the conversation felt dismissive and unhelpful. The responses focused on questioning what I observed rather than trying to understand or resolve the situation. For a long time customer raising a legitimate product concern, the interaction was surprisingly cold and unproductive. Once customers leave the store they are not allowed to return with the product, which makes situations like this extremely difficult to resolve. After spending thousands of dollars with this company over time, having this happen twice along with the way it was handled is very disappointing. I hope management reviews both their product handling procedures and how serious customer concerns are addressed at this location. So incredibly disappointed in this place. Do better.

    Photos
    Zen Leaf
    Zen Leaf
    Zen Leaf

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    Ascend Cannabis Dispensary  - Logan Square

    Ascend Cannabis Dispensary - Logan Square

    3.1(19 reviews)
    1.8 miRiver North, Near North Side

    This place is my new medical marijuana dispensary. I was pretty upset and in a fair amount of pain…read moreby the time I was able to redirect after my previous dispensary decided to close early. I had been traveling over an hour to get to the location when this happened. I'll say I was in a mood. Ascend changed all of that. My friends and I were covered in snow and the gated entrance gives a nice reprieve to brush off the snow and stamp out your boots before entering. Upon entering, we were promptly greeted by an employee that was very polite and friendly. He helped us out and even brought me my glove I had dropped. I was able to quickly find what I wanted on their touchscreens. So many great deals! I ended up buying edibles and flower. I was then led to a hallway and into the dispensary room. To your immediate right is the line for medical marijuana. The employee was already waiting for me and was so helpful in explaining the medical marijuana card to me. I ended up getting some great deals, received some free edibles as a gift for being a new customer and was really pleased overall with the service I received. It's also just off the blue line at Logan Square which I was looking forward to a much shorter go home. Place is really chill and pleasant. Very clean and well lit. I HIGHly recommend this specific location for all of your medical marijuana needs.

    Not the best experience. You walk into this huge first room that just feels so gloomy. Two guys…read morewaiting on you to trek down over to them for an ID check. Seemed like one was actually grimacing. We asked some points and they pointed to a wall behind them "It's usually posted back here somewhere." That wasn't what we'd asked. We head to the back to pick up my order and my budtender was great. Wore glasses, didn't catch his name. My girlfriend's associate was rude. Ignored us when we thanked her. Manager looked into adding some points into our profiles, he was nice. I'll head to a different location next time to use the points they applied. Might be friendlier, welcoming, and more knowledgeable at a different site.

    Photos
    Ascend Cannabis Dispensary  - Logan Square - Smoke

    Smoke

    Ascend Cannabis Dispensary  - Logan Square - Edibles

    Edibles

    Ascend Cannabis Dispensary  - Logan Square

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    Windy City Cannabis - the email address to verify it being their mmgt or cp team

    Windy City Cannabis

    3.5(15 reviews)
    0.5 miNear North Side

    Worst customer service ever, these people act like you owe them something. Only reason I still come…read morehere cause of the deals and location. If they build anything else close to me I'll go there.

    Where to begin. 1) Be sure to check the THC level of the…read moreproduct you purchase against what the website advertised. I'm a Med patient who recently purchased Mac v2 with 28.14% total THC. Then saw same website advertise the same product strain with 31% total THC. Ordered that and brought it home before checking THC percentage, which ended up being the same 28.14%. Honestly, it felt like an intentional bait and switch. 2) My husband (also Med) and I have been burned by the caveat on their website that they can't guaranty what a client ordred will be there when that client arrives. Why? That doesn't make any sense to punish everyone for the sake of some flaky clients. Selling and keeping customers happy is how to make money -- which appears to be the only reason they are in this business as it doesn't appear they believe in and/or live up to any ethos or altruistic mission statement of helping people with medical issues initially stated when this industry began in Illinois -- and they can always make their money selling it the next day. Too much work maintaining a website? That website is the bread and butter of your business, WCC! Maintain it properly! So, if you are traveling a great distance, call before beginning your journey because what you ordered may not be there upon your arrival. 3) Illinois Medical is like a bad joke as they don't consistently grow strains that are known for their medical attributes such as Harlequin 1:1 vape, which I could use at work because it gave relief without the high. The growers are all chasing the latest thing with new dumb names instead of maintaining tried and true strains that have their own unique properties 4) This dispensary doesn't have curbside anymore, so you have to go into the building and pull down your mask and deal with people who seem to be demoralized, unhappy employees who don't enjoy people socially and are unable to manage a smile and who no longer do the basic quality control checks to see if the THC level or what you ordered is the same as what was pulled from the back. WCC feels like a McDonald's without the old staples just pushing people through to get the cash without investing in their customer base to create a return customer. 5) What happened to the former employees who had amazing energy and people skills? All of my favorite budtenders are gone since it was bought out by some other company. What is the criteria for hiring people? No older bud tenders? When did that happen? There used to be diversity in age as well as everything else. Maybe have someone older budtenders with medical issues who would be more caring and compassionate to Med patients. I always tip $5. Why, I don't know because this last budtender I dealt with didn't quality check the THC levels. 6) Instead of moving to a building that had better parking and access, someone decided to just expand this location. How about moving to one of the many EMPTY former bank buildings in this area with a preexisting, built-in DRIVE THROUGH instead of expanding in a location that has pushed out the surrounding businesses including a disabled adult day program. Do they care? Would they even know where they are located? They had to visit to formulate the location's expansion plans. Is this place locally owned? No. I'm sure there are other other vacated bank buildings in Homewood. If not, they could have considered the old US Bank building at the corner of Vollmer and Governor's Highway. Question: What does Medical mean to dispensaries in Illinois? Evidently not what it means to the Med patients. I am disappointed by this buyout, expansion, and loss of friendly knowledgeable people who could at least convincing pretend they cared.

    Photos
    Windy City Cannabis - VERANO CART w/black top

    VERANO CART w/black top

    Windy City Cannabis - Verano cart properlyy heating up

    Verano cart properlyy heating up

    Windy City Cannabis - Verano cart working on my pen

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    Verano cart working on my pen

    nuEra - cannabisdispensaries - Updated June 2026

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