Every team member at this location is personable, helpful, and fun to talk to. I love asking for recommendations; they know their product well. Skyler and Cait - shoutout to you both! I got a new strain I absolutely love and they both told me about it. I don't go anywhere else! read more

I was three stops away on the bus when my phone alerted me that nuEra was closing soon. My guests and I were in shock. We were so close to the business. I called and was connected to someone at the store. I stated I had traveled far to come and get medical marijuana, I knew what I wanted and could pay over the phone that I would be there within the next two minutes max. The person on the other end of the line asks if they can do that and I hear people yelling NO! And conversations. He comes back to say no, because they closed their registers earlier than the listed time of closing. All registers were fully broken down by 3:30 pm. They were listed as closing at 8pm when I spent over an hour traveling there. I was in the weather they were closing over. This is Chicago. It snows in Chicago. It's upsetting that they would treat a disabled person with a medical condition this way. It's apparent they don't want my business. read more

Amazing Dispensary with products Not Available in other spots. Plus, this is the Only Medical Dispensary that's Dog Friendly.

JAZZ is always so helpful!!! She knows her weed! Super friendly and professional. If you're not sure which strain to buy, JAZZ is your girl

John my #budtender was amazing. I needed help figuring out how to find my med card on the Illinois website and he was so patient and helpful. Then he had some great recommendations. Great staff all around! read more

Super nice place, quick friendly service, and tons of variety. I was greeted by T and he was so helpful and kind! Highly recommend

Zero Stars. BTW- this is the only negative review I have ever left for a business, on any platform. This business is garbage. I had checked their website for a specific smoking device and it showed it was in stock. I drove an hour in traffic to go to this dump. I show up to the store and they didn't have it. It was an inventory mistake on their part. I asked if they would work with me because it was their mistake. They would not offer me anything other than 25% off the store (which it was already that day). I was basically told in an arrogant manner that there wasn't anything they could do for me. Avoid this store if you aren't affluent. The vibe inside sucked anyway. Go to Market 96 in the South Loop or Be in Blue Island instead. read more

nuEra - This is an example of Nu Era's customer service. - Cannabis Dispensaries Near Me - Chicago, Illinois

CAUTION. This store sells THCA products. I find it strange that a dispensary for recreational and medicinal customers would bother to include these products you can purchase in a Chicago smoke shop. I purchased an ounce of what I thought was straight forward THC flower and it was 100% THCA. Of course there are no refunds once you leave the shop. NuEra presents itself as a compassionate dispensary of cannabis lifestyle products. However I believe it's primary goal is really just commerce. My experience there feels like one of dishonesty and slight of hand as I sit here and recall handing over all that cash for a product they well knew was "weed light" and in very small print on the back label. I think the worse part was the follow up phone call I made that was met with the staff schooling me on the nearly identical properties of THC and THCA. These days most individuals are quite aware of the array of cannabis products and shop at appropriate locations accordingly. They are NOT the same and do not have the same effect; thus their different letter designations and productions. When I stood at the counter making my purchase would have been the opportunity for a staff member to ensure I knew my selection was something other than straight forward THC Cannabis, an extremely reasonable expectation on anyone's part. Slim are the days that the simple exchange of hard earned money for a reliable product is typical. It's a terrible shame that patronizing a neighborhood shop does not involve the integrity it once had or a vendor who responds without their hands tied waiving in front of you with a, "SORRY". read more

I have gone to NuEra Chicago for about a year now for medical reasons. recently I had to renew my med card and needed help. I started this process a month before my expiration. I had an hour appointment to get this taken care of and was told it was all taken care of and I was set. I continued to receive 'correct errors' notifi from the state. I then set up appointments that were no shows on their part and I was never notified after traveling to the store. My next appointment I was told my card was canc and I'd have to start again! So much anxiety, not to mention pain...couldn't even get anything to help with it. Be careful and triple verify! read more

Great prices and friendly staff. One of my favorite places to go get my Smoke and Edible

Super friendly staff and great deals. Conveniently located near Lincoln Park. They also are very dog friendly. read more

Great customer service! I appreciate how helpful the staff is. I stopped by today and got a great deal! Let's go!

Diego was absolutely amazing !! If you go to try your first "adult recreational weed" go to him for an exceptional experience!! read more

nuEra - Ediblessss - Cannabis Dispensaries Near Me - Chicago, Illinois

I came here looking for CBD and they were very helpful and had a lot of options. They are very nice and friendly. Uriel was the gentleman who helped me today and I highly recommend him. read more

Great customer service Great prices. Awesome deals wide selection of item to choose from read more

Great experience! Urail is an expert and extremely helpful and knowledgeable with helping customers.

Crystal helped me while I was in and was extremely helpful! They're always a great time when you visit! read more

great working with T today. knowledge about the product and very helpful during t selection process

I recently had my first experience at NuEra Dispensary, and unfortunately, it was my worst dispensary experience to date. As a medical user with an Illinois card, I have visited dispensaries in various states, including California, Colorado, and Nevada, but my visit to NuEra left much to be desired. Upon arriving and in the middle of placing a pick-up order, I was approached by a rude older black man who appeared to be security. Despite explaining to him that I was a medical patient and had already checked in with another staff member, he hounded me about being in the medical lot which was empty except for me. This encounter was incredibly uncomfortable and off-putting, especially as I was in the midst of trying to place my order while in pain. While other staff members were generally fine and performed their duties with an adequate level of customer service, this negative interaction overshadowed the rest of my experience at NuEra as well as the wait time for someone to come out initially. As a first time customer, I expect to be treated with respect and understanding, and unfortunately, that was not the case during my visit. Overall, I was deeply disappointed by the lack of professionalism and empathy exhibited by the security staff person at NuEra Dispensary. I hope that they take steps to address these issues and improve the experience for all patients in the future. They have a great medical selection. read more

Love how dog friendly the staff is everytime I come by with my pup. Skyler was super helpful.

Always served with a smile and swiftly and after a couple of reviews already I haven't mentioned my homie Leon I call him Le he always informs me with the newest and most highly touted buds a great guy, great crew, and a fun atmosphere going to the Nu is always a dub(W) read more

nuEra - Dope - Cannabis Dispensaries Near Me - Chicago, Illinois

Avoid. They remove items from your cart at their discretion, so you never actually know what you're going to pick up. I just wasted two hours making a trip only to be told "Sorry, I can't give you the product that you ordered and paid for from our website. How about this inferior product instead?" Never again. There are better and more customer-friendly options available than nuEra. read more

Ashley was amazing and super helpful. Vibes here are great and quick line . I will be coming back ! Get her promoted

Dropping a positive review here on Yelp for the exceptional care I received today from Jordan. This is typical from Jordan as she has always been professional, patient, and always has great recommendations on new or interesting products. I've often ventured outside my normal purchases as a result of her sage advice. Definitely one of my favorite staff at NuEra. read more

My go to dispensary in Chibuya. The best deals and flower on the reg. I was on the fence about this flower mill. Skyler told me it was a phenomenal grinder and she guided me really well, cause it's amazing. Top notch spot. read more

nuEra - Flower Mill - Cannabis Dispensaries Near Me - Chicago, Illinois

thanks to the very wise promo booth placement at greencity market, I have discovered this little gem...tucked away in an obscure yet centralized spot on North, no waiting line, a bit more intimate than the larger dispensaries , with some high quality product. Budtender Ash was very pleasant and recommended one of the tastiest strains I have tried in recent times.. Free Parking! read more

Jess is amazing!!! Best experience by far, and made me feel welcomed asking questions to be better educated on vapes! She is the absolute best! Definitely will be coming back because of her! read more

Turned away for a pick order for "being too late" when I called in ahead of time and was told if I make it before 6 I would be seen. Same man on the phone who just 6 minutes prior told me I would be okay was the one to denied me at 6:56 then wouldn't acknowledge that I had literally just spoken to him. Maybe don't lie to your customers... read more

Matt was wonderful. This is my new spot. Great customer service. Prices are good short lines.

I haven't been to a legal dispensary anywhere that isn't at least very good in terms of quality, customer service, price, and accuracy. If you think about it, this is a pretty good argument in favor of government regulation. Imagine how much better hospital healthcare might be if they faced the same sort of regulation (410 ILCS 705/ Cannabis Regulation and Tax Act). Imagine how much better hospital stays might be if they had dispensaries. I don't go often enough to have lost the Boomer thrill of doing something that seems deliciously illegal and getting away with it. This part of the adventure was killed for me when a couple of i-Gen couples came in and casually ordered something after friendly discussion for the walk over to a restaurant. Just like I used to when stopping by a wine store with friends on our way to a BYOB restaurant. The workers from security to ID check to sales are all the right combination of polite, friendly, and competent. The best thing about this dispensary is location, it is right off I94, northside, easy public transportation from downtown. There is car parking around the corner, but you wouldn't be able to get a big truck or bus nearby. If you are driving a big truck or bus, I'm not sure I would want you to be buying ganja anyway, but you would be better off at one of the North or Northwest suburbs closer to the border with Wisconsin (biggest parking lots and access streets). read more

nuEra - Parking around corner - Cannabis Dispensaries Near Me - Chicago, Illinois

Jess and Tammy helped myself and a friend receive our med cards at the Eris Brewery event this past weekend. They were both super professional and made the process easy, quick and convenient. Couldn't recommend more! read more

I've been coming to new area for quite some time now and I used to love it. Everybody that worked. There was so pleasant and nice and helpful. A lot of of those people are gone and some have been replaced with some really nice people however, there are a few people there that really need to try to be a little bit nicer and have better customer service skills when you walk in and say hello and you don't get a response. It's very rude and when you say goodbye and you don't get a goodbye is very rude and when you put a tip in somebody's jar and you don't get it thank you that's about the rudest. I almost took it back, but I'm not that type of person. I limit my visits to new era now and I used to be there a couple of times a week very disappointed in the way things are now and really disappointed with the poor customer service. Just wanted to throw that out there please and thank you our words that should be used very often, especially in the customer service industry. Maybe they need some customer service classes. read more

I went here for my first medical card visit and it did not disappoint. Everyone was very friendly and the parking lot across the street is a huge bonus. Great selection, including some locally made items, and seats to sit and explore the menu if you hadn't already. Leon helped me and was very helpful and kind read more

Always great service and selection, been a customer for years and continue to come back

Amazing service and great product. I've been in here every week for a year and they've never done me wrong!

Big fan of NuEra Chicago. I've hit most of the dispensaries on the North Side and by far and away they always have the best selection of products, deals and most knowledgeable staff around. I've gotten to interact with most of the staff and while everyone there is amazing I want to give a special shout-out to Char, Leon, Skylar and Jessica for always going above and beyond. read more

I only go to NuEra when I am on the north side. I have never had a bad experience with NuEra. Today Leon was my budtender. He was calm, cool and informative. They always have different products that other dispensaries won't have. Great point system and super discounts all the time. Thank you Leon. Thank you NuEra! read more

nuEra - The great stuff! - Cannabis Dispensaries Near Me - Chicago, Illinois

NuEra Chicago helped make it easy for me to get my Illinois medical card. So naturally I returned to make my first medical purchase to NuEra. Caitlin helped out with useful suggestions to help with my purchases. As an added bonus Sunday was senior discount day. All in all another great experience with NuEra Chicago! read more

Always great! Kevin was especially friendly and helpful! Selection and pricing are also very good.

Clean, friendly, efficient. Medical card acquisition process was easy and well organized.