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Costa Mesa, CA

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Maurer Marine

4.2 (59 reviews)
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3 years ago

Just an incredibly great experience at this family owned business. Great prices, friendly service, and the repairs were done on schedule.

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Ask the Community - Maurer Marine

Review Highlights - Maurer Marine

“Craig, Garrett, and Jay are very knowledgeable and their support staff is wonderful as well.”

Mentioned in 18 reviews

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EB Rental

EB Rental

(388 reviews)

I was really disappointed by the customer service. Although this is one of the cheapest Duffy…read morerental options in the area, I'd gladly pay more to go elsewhere for a better experience. We arrived a little early for our Sunday afternoon reservation (9/13/26). No one was in the office, and the provided phone number went unanswered, so we waited outside. While chasing my toddler around, other groups came in and were helped, but the male employee behind the desk didn't acknowledge me for 8-10 minutes. When I finally asked if I could check in, he seemed annoyed and simply handed me a clipboard without any explanation. When I asked what I was supposed to do next, he said, "Just go to the dock." I asked if there was a sign or someone there to help us, and he replied, "You'll know where." I found the entire interaction unnecessarily unhelpful and honestly felt a little silly for not knowing where to go. Later, I saw the same employee sitting in the office with his feet up on the desk and on his phone, which unfortunately painted a pretty clear picture of the level of attentiveness we experienced. For a $200 rental, I'd expect at minimum to be greeted, given basic instructions, and directed to the dock. The rental may be affordable, but the customer service left a lot to be desired.

From beginning to end the service was amazing. Tyler helped us out with the reservation - very easy…read moreprocess. Super friendly. Then Alex helped us with our Duffy. Gave us clear instructions and away we went. Our boat had great power and precise turning ability. Better than any Duffy we have ever rented ! We were all impressed! Smooth cruising the harbor with tunes and beautiful weather. We walked away really happy and walked on to a restaurant where we realized my sister left her phone behind somewhere. We retraced our steps and then found Alex , he found our phone! He actually called me to let me know (I missed the call) But we got it back! These guys are great! And the boat was awesome! Must do!

Paradiso Yacht Charters - December Holiday Lights

Paradiso Yacht Charters

(570 reviews)

We had a wonderful experience with Paradiso Yacht Charters! From start to finish, everything was…read moreexceptionally well organized and exceeded our expectations. The Paradiso team, especially Kathi and Chacha, did an amazing job helping us plan and coordinate our event. Everything went exactly as described, with no unexpected surprises, which made the entire planning process smooth and stress-free. The catering was fantastic as well. Chef Tom made it very easy to coordinate the menu, and having Chef Teddy with us during the event gave everyone added confidence that everything and everyone would be satisfied. The food and service were both excellent. On the day of the event, Captain Noah and Captain Joe did a tremendous job ensuring that we stayed on schedule while keeping everyone safe and comfortable throughout the entire trip. Their professionalism and attention to detail really made a difference. Overall, we couldn't have asked for a better experience. The entire Paradiso team went above and beyond to make our event enjoyable, seamless, and memorable. We would highly recommend Paradiso Yacht Charters to anyone looking to plan a special event on the water! A special thank you to Captain Noah for making the ceremony especially meaningful. He took the time to get to know the departed and incorporated thoughtful personal touches that made the experience even more heartfelt and memorable. His compassion, attention to detail, and genuine care truly helped make the ceremony a beautiful tribute. Sincerely, Norman P. Goco

After doing extensive research found the Paradiso Yacht for my 50th birthday. The service with…read moreTanya was easy and professional. It did take a bit to get the premium bar menu to review - and I really wanted good champagne on the yacht to be served all night long, but they only had prosecco and we weren't able to work together to order nice bottles ahead of time. There was a 2 bottle maximum that was allowed to be brought on board with a $35 corkage - but they allowed me a few more bottles on board which was nice. But would have been nice to know ahead of time vs the day before. I wouldn't say anyone went above and beyond - but service was professional, courteous. Drinks for the premium bar were definitely on par with CA prices. They provided a list of caterers and for my milestone where I wanted French food - recommended Tom's Catering. He has been doing food on board for 20+ years and the food was PHENOMENAL. Guests devoured the food and everything was absolutely delicious. Boat has 3 levels and was able to fit the party nicely. The main floor had the bar and upstairs is where we played games. all in all - everyone had a lovely time, nobody got sea sick.

Duffy Electric Boats Of Newport Beach - top Duffy ElectricBoats

Duffy Electric Boats Of Newport Beach

(394 reviews)

We had the BEST time cruising Newport Harbor with Duffy Electric Boats! The whole experience was so…read moreeasy, fun, and such a perfect way to spend the day on the water. The boat was clean, comfortable, and had plenty of room for our group, snacks, and drinks! The Newport Harbor views were absolutely gorgeous, especially around sunset. Whether you're celebrating something special, planning a date, or just looking for a fun day with friends or family, this is such a great experience. We're already talking about when we can come back for another Duffy day! Highly recommend!

After leaving a review and a voicemail regarding my customer service concern, I received a phone…read morecall from Brianna who is managing the employees at Duffy rental. She was incredibly kind and helpful. She acknowledged my concerns, validated how I felt about the experience, and assured me that improved staff training would take place so that these kinds of interactions are eliminated in the future. Brianna restored my faith in Duffy rentals, but I still would not go back if Shirley is the face of the company at the boat dock. I was disappointed with how she handled a conflict during our experience. Rather than remaining calm, listening to the concern, and working toward a reasonable solution, the interaction felt unnecessarily confrontational and poorly managed. I understand that difficult situations can arise in any customer-facing business, but employees--particularly those placed in positions where they are expected to resolve problems--should have the training and professionalism to de-escalate conflict rather than contribute to it. My concern isn't that there was a disagreement; disagreements happen. It was the way the situation was handled. Better communication, maturity, and conflict-resolution training would have made a significant difference in our experience. But, again... thank you to Brianna for taking my call on a weekend.

Newport Fun Tours - Jim and Kathy Leidholdt

Newport Fun Tours

(1.9k reviews)

A Wonderful Birthday Celebration on the Water!…read more What an amazing experience with Newport Fun Tours & Rentals! I booked a pontoon boat to celebrate my birthday with six of my friends, and we had an absolutely wonderful time from beginning to end! With all the weather concerns surrounding Newport Beach that weekend, I was a little worried about our outing. However, the staff went above and beyond to reassure me that conditions in the marina were fine. They even took the time to send me personal text messages with updates, which I truly appreciated. That was excellent customer service! We rented a pontoon boat that accommodated up to 12 people, and our group of seven had plenty of room to relax, enjoy ourselves, and celebrate. Although we experienced a little sprinkling, the canopy kept us covered and comfortable. The boat's sound system was excellent, and we enjoyed playing our favorite music as we cruised through the beautiful marina. Our captain, James, was fantastic! He was friendly, professional, and made our experience even more enjoyable. I had prepared special snack boxes for everyone, including James, and he was so appreciative of the gesture. One of the highlights was seeing sea lions relaxing along the waterfront! What a special treat! Everything came together beautifully, and I couldn't have asked for a better way to celebrate my birthday. I highly recommend Newport Fun Tours & Rentals, whether you're celebrating a birthday, anniversary, another special occasion, or simply want to enjoy a relaxing day on the water with family and friends. Thank you, Newport Fun Tours and Captain James, for helping make my birthday such a memorable experience! I would definitely book with you again!

Such a fun experience!! We rented a Duffy for a girls' day and had the BEST time. The whole process…read morewas super easy, the staff was friendly and helpful, and the boat was clean and perfect for our group. Cruising around Newport Harbor with the girls was definitely the highlight of our day. Everything went smoothly from check-in to getting us out on the water, and we never felt rushed or confused. Such a cute idea for a girls' day, birthday, celebration, or honestly just because. We had an amazing time and will definitely be booking with Newport Fun Tours again! 10/10 recommend!

Maurer Marine - boating - Updated October 2026

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