After a 5-star experience a few years ago, I used HAWAIIAN Rent-A-Car again for our family trip…read morelast month! We unfortunately drove over a nail and got a flat tire on the second to last day of our vacation. After putting some air in the tire with the portable pump in the trunk, we were able to drive to their lot and they switched out vehicles for us at no extra cost. I just had to make sure to return the new car with a full tank of gas the following day. Amazing customer service and aloha spirit! Mahalo!!

They pick you up right outside of baggage claim. They drop you off outside of checkin. We were…read morepicked 5 minutes after we retrieved our luggage. They included a cooler with fresh fruit. We.saved probably a minimum of 30 minutes over the quickest normal rental car agency. We also saved a lot of money. The car was a little older but in great condition. I plan to use them on my next trip!

We love Maui Budget Cars! Amazing company ~ 5 MLLION STARS…read moreI will never stand at another car rental counter ever again, plus less than half the price of other big name regular rental car companies. We rented a 2015 Toyota Camry for over 2 weeks. We went to just about every side of the Island including the Road to Hana. Serge & his staff rock! Great communication, answered my questions within minutes, via email or text...super easy to book... and the car was waiting for us at the airport, filled with gas & ready to go. On top of that, departing was a breeze to drop off at the airport & hop the plane home. Mahalo Nui Loa A Hui Hou Kākou Steve & Anna

I really wish that I read the other negative review before reserving a car from this location…read more First, they are located in a sketchy industrial park. Second, the website is VERY deceptive in terms of available vehicles. Third, when we arrived, we were picked up in a beat-up van by an unfriendly driver who gave the vibe that we were inconveniencing him because he had to pick us up. When we arrived, we were met by a rather surly gentleman who took us to a SUV with 149,000 miles (I have photographic evidence to prove this) on it and looked like it had been in a demolition derby. We immediately asked for another car and he told us "nothing else was available". Driving the car, I noticed that the brakes were iffy and one of the seat belts was not functioning properly (plus, it was so old that there was no navigation). The family refused to continue driving in this dangerous deathtrap vehicle and I was forced to rent ANOTHER vehicle from Enterprise for the remainder of our vacation. When it was time to return the car, I got a text to return the car with a full tank (despite the fact that we got the car with a half-tank and he verbally told me to return in the same way). I opted to return the car with a full tank because I thought this rental agency would screw me with excess gas charges. When we returned the car, we were told that there was no transportation back to the airport and we were forced to drive this same vehicle to the airport and leave it for them to retrieve. A miserable experience...never again (the big fear was that the car would "die" and strand us by the side of the road). PS-DO NOT believe the website pictures!

2025 REVIEW: Once…read moreagain, Maui Cruisers was simply the best option for car rental for our recent trip to Maui (April 5-19)!!! The most important factors were: - for convenience (you could not ask for an easier location to pick up/drop of the car).... - for price (so much more affordable than any other option...especially appreciated with our weaker Canadian dollar)... - and for AMAZING service by Josie and Paul!!! We also love supporting local and this couple is just wonderful! Yes, the Toyotas are a bit older but they run beautifully, are spacious, and the AC was perfect! Thanks again Josie and Paul for a wonderful experience...we will always highly recommend you to all looking for a great car rental option on Maui!!! Mahalo, Lisa and Drew :)

Absolutely unprofessional and incredibly rude. My husband has been trying to rent a car for our…read moreson's honeymoon, as the trip was our wedding gift to them. It has taken weeks of calls and texts and today, the day they are arriving in Maui, he texted me to see if I could call and give them my credit card, because there was some kind of issue with his. According to another person at the company, she was writing his card number while she was driving in her car. I called, and began to tell the woman who answered who I was, and she cut me off mid-sentence, and said I will call you back and hung up on me. She did, in fact, call back, and proceeded to go into a rant about how my husband gave them an invalid credit card. Turns out, one number was incorrect. But he gave them the number on two different occasions. Apparently it was a lot of trouble for her to rerun a credit card. I gave her my credit card number, she repeated it, and had added an extra number. Possibly the help is the problem? I hung up the phone and was so upset about the rudeness, that I just in good conscience could not go through with the rental. What else could possible happen once our son got there? We couldn't take that risk on his honeymoon, the most special of vacations. I called her back and told her that I was cancelling due to her rudeness. She accepted it but then proceeded to call me and text me multiple times to explain why she was so upset. Honestly, I didn't care to listen to the explanations. I just wanted an easy, smooth, car experience for my son and his bride. This was absolutely not it. Do yourself a HUGE favor, save yourself HOURS of frustrating communication and DO NOT RENT WITH THESE PEOPLE. I cannot speak to the quality of their rental cars because we did not end up renting with them. But if you care about your blood pressure, RENT ELSEWHERE!!!

I have rented cars here for many years and always an excellent experience. I can't say that for…read moremany businesses I have purchased products or services at. Nearly 30 years ago I rented my first car at Na Ka Oi Motors. I have always had a great experience. I want to add a note that a particular female staffer was quite aggressive and didn't fit in with the usual experience I have had. I am hopeful that current ownership (I knew the old owner for many years and is a good guy) or management maintains a professional environment and ensures that any staff don't become overly aggressive with customers. I over heard her on the phone, and could hear the guy talking. He was on speaker phone on his end. He was accused of yelling. He wasn't yelling. He almost had his reservation canceled. She really jumped all over things and it didn't have merit. This particular agent concerns me enough, that this review could possibly result in me being banned, for even saying this. I hope not, I have been a customer for a long time. I feel that this needs to be reported. While I still maintain a 5 star rating, I want this to at least be a heads up, that some things need to be brought back a notch.

DO NOT RENT HERE. This place charged us after we returned the vehicle, just like other reviews…read morewarned about. The Assistant Manager and staff were extremely rude, constantly cutting us off and speaking to us like children instead of customers. The van itself had no AC, warning lights on the entire time, and shook badly while driving. When we tried to get help, nobody was willing to assist or take responsibility. Customer service and professionalism are seriously lacking here. Rent somewhere else and save yourself the stress.

Wow, small company- BIG service. Car dropped off and picked up at my home for the best price on…read moreMaui! (even a kamaaina discount). I rented an older van in great condition with a contact number in the event I needed anything (Everything was perfect). I highly recommend Maui Vibes Car rental and will call them when I ever need another rental.

ALOHA!!! This was the easiest, cheapest and most relaxed car…read morerental experience ever! Allen was very easy to get in touch with and he gave great tips. The car was very reliable and fit all of our luggage. We will use Maui Car Hire again on our next trip to Maui! Mahalo!

We came to Maui in July and after long line waiting for shuttle, surprisingly all car rental…read morecompanies at the airport were either out of cars or cost us $800-$1200 a week, so we made some research and called Maui Car Hire. Alan was very friendly and knowledgeable about cars and offered us Mazda for $245 for whole week and they don't charge for delivery to the airport so we just been picked up from there for free on our nice and clean Mazda with full tank of gas, which took us all over the island. We certainly will hire a car from them again on our anniversary. Aloha

I'm so glad we decided to rent a car from this locally-owned family business instead of going with…read morea nationally owned. We rented a car for 6 days in west Maui after we arrived at our resort. When Kelly delivered it to our resort, we found out he had given us an upgrade. Soft-spoken, polite, professional, pleasant and knowledgeable of the island. We also arranged for him to shuttle both my adult daughter and myself to OGG separately he was able to be flexible on the second ride to the airport/OGG. He also advised to Plan to get to the airport a solid two hours before departure because he knows that the road between Lahaina and 0GG can be very problematic if there is a car accident Along the route. I would definitely recommend Maui Rental car Delux! P.S. Maui's small businesses need our support especially during the Pandemic that impacts them more! I'm so glad we decided to rent a car from this locally-owned family business instead of going with a nationally owned. We rented a car for 6 days in west Maui after we arrived at our resort. When Kelly delivered it to our resort, we found out he had given us an upgrade. Soft-spoken, polite, professional, pleasant and knowledgeable of the island. We also arranged for him to shuttle both my adult daughter and myself to OGG separately he was able to be flexible on the second ride to the airport/OGG. He also advised to Plan to get to the airport a solid two hours before departure because he knows that the road between Lahaina and 0GG can be very problematic if there is a car accident Along the route. I would definitely recommend Maui Rental car Delux! P.S. Maui's small businesses need our support especially during the Pandemic that impacts them more!

C O N - A R T I S T This should be the official name for…read moreMaui car rental deluxe. The owner Scammer, Grifter the SNAKE Kelly Wilkins deserves all those names and more. My wife and I visited Hawaii , the beautiful island of Maui on July 2022 . The next day we decided to rent a car from a local proprietor instead of using the well known car rental services. That's were we found the "wolf in sheeps clothing" saying all the right things about helping the community and giving back. After discussing how many days we would need the vehicle Snake man Kelly said he would email us an invoice and afterwards have the car at our hotel before 3 o'clock pm Perfect we thought , so we paid thru a credit card $503.38 . Four o'clock, 6 o'clock, no car , checked the credit card and it showed that the bill had been paid.At that point after calling him numerous times, texting him and emailing him with no response from the con-man , we realized we've been conned. This guy had gone Ghost , gone ghost with our money. Part two of the CON Later that nite we received a call from the grifter explaining how his car was vandalized and he agreed with my email explaining what I thought about him and his business practice. He agreed and said he would return our money immediately and will still give us a free car to use . He stated In a hour or so we will see the money returned to our credit card and how sorry he was . ( note he said the car was vandalized but earlier that day he said his guy was in the back cleaning the car up for us right now) Next day we had a full day planned with an all day tour. Nothing , no more emails , no text, no phone calls . After the tour the Maui police was contacted and to our surprise they were already familiar with this fraudulent person . They asked if we were willing to press charges, ABSOLUTELY I said and 15 mins later they were at our hotel with paper work to be filled out . They had another run and said they were going to his home/ office to arrest him that evening. Part 3 of the CON Two days later officer called and wanted to know if he had reimbursed us because of course that's what he told them . "NO , he has not , tell him to show you a confirmation number of him paying us" Two days later while at the airport we received a message showing a credit from the square transaction, in which we're still trying to substantiate if it's true for the amount that he STOLE (when I see it taken off my card I'll be satisfied that this is not just another Kelly lie.) Also a message from Con Man Kelly stating this was all a misunderstanding and he was sorry. I'm sorry that people like him are able to operate and prey on innocent people in a place like paradise. Not surprisingly, our hotel was also familiar with this miserable person who buys reviews from google to hype up his ratings . There is another person who gave him a one star for doing the same thing . He will no doubt try and say this is not true but I have proof in writing from himself and that's why the police were going to lock him up . Thanks to the efficiency and quickness of the Maui Police Dept for recognizing a crime and acting on it. STAY AWAY FROM THIS SNAKE !!!!! Maui car rental deluxeLLC

Pretty good deal for shaved ice and they use real fruit condensed into their syrups. I got the…read morepassion fruit it and lychee and it came out to 6 bucks

So much fun. Renting scooters here is a great way to explore Kihei and Wailea area, and the price…read moreis totally reasonable.