2025 REVIEW: Once again, Maui Cruisers was simply the best option for car rental for our recent trip to Maui (April 5-19)!!! The most important factors were: - for convenience (you could not ask for an easier location to pick up/drop of the car).... - for price (so much more affordable than any other option...especially appreciated with our weaker Canadian dollar)... - and for AMAZING service by Josie and Paul!!! We also love supporting local and this couple is just wonderful! Yes, the Toyotas are a bit older but they run beautifully, are spacious, and the AC was perfect! Thanks again Josie and Paul for a wonderful experience...we will always highly recommend you to all looking for a great car rental option on Maui!!! Mahalo, Lisa and Drew :) read more

Unfortunately, I got one email response and then nothing after that. I couldn't manage to receive a quote, so I never booked with this company. read more

Don't confirm rental cars at one price, then say I was quoted wrong price (in writing), then say you dont any cars, say its not your fault, and do nothing to help me get one last minute on the plane!! read more

Renting a car from Maui Cruisers (Paul, pictured with us on our departure day) for my first visit ever to Maui has to be one of the most unique experiences I have had! My friend and I absolutely loved Paul's personal attention, service and awesome sense of humor! I usually DREAD renting from an agency. Paul treats his customers like his family and friends: He left the car for us at the airport parking lot, although my card was declined! He just left a note to ask me to sort it out with him, which I did soon after. If that is not great service, I don't know what is (although it would be good to put vacation notification before traveling and not give Paul a minor heart attack:).) Thanks, Paul and crew! Mahalo! read more

Maui Cruisers - Car Rental Near Me - Puunene, Hawaii

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BEST DECISION, hands down! I only leave reviews when things are really, really bad or really, really good. And going with Paul was GREAT! I read through a lot of reviews, and the reviews for maui cruisers had the same theme and after the trip, everything I read was true! The process is SEAMLESS. I didnt have any mix ups, I didnt have to stand in a customer service line or be on hold. All i did was fill out my info on the site and got an email from Paul pretty quickly. Once I provided the info, he called me and the entire conversation was effortless and we talked like we already knew each other. Easy pick up/drop off. The car was not the fanciest but was RELIABLE which was my biggest priority. Plus you can't go wrong with Toyota! Even after pick up, I was able to check in with Paul and asked about recommendations and he was super kind and gave me info about snorkeling/road to hana. Great guy! I cant wait to go back and will definitely book with Paul again! Paul - thank you again for everything! See ya next time! read more

Maui Cruisers - Car Rental Near Me - Puunene, Hawaii

Paul was awesome to work with and a man of his word when he said his cars AC blow the coldest of all the other in Maui. Our Gold 2004 Nissan Sentra we rented from him that we aptly named Goldie Nis-hawn was perfect for our trip. AC was nice and cold and the car got us around the island from the Maui West Loop up north to Hana via the Hana Hwy south. Having the car waiting for us right outside baggage claim was amazing and the drop off was just as simple as parking it right near where we got it. Mahalo Paul! -The Martins read more

Maui Cruisers - Goldie Nis-Hawn - Car Rental Near Me - Puunene, Hawaii

Maui Cruisers is da best! Our car was 1/3rd the cost of a corporate rental. Our car was extreemly clean and ran great! Best of all our car had no lock box or the typical rent a car sticker to make us like tourists. Josie made making reservations and picking and dropping the off the car a breeze. We'll always go with Maui Cruisers. read more

Maui Cruisers - Best car ever! - Car Rental Near Me - Puunene, Hawaii

Paul is the best! I had clear instructions of where to get the car and when I saw the 2008 Corolla (dubbed lipstick Corolla) I got nostalgic for my old car. It was clean, peppy, reliable, and perfect for the month I was out here. I went all over the island, ran errands to fix up my house, and never had any issues. This is truly the way to go, especially for long term rentals. I'll be using Maui Cruisers when I come back in a little while. Did I mention that Paul is the best! read more

Maui Cruisers - Car Rental Near Me - Puunene, Hawaii

Paul is terrific and very easy to work with. We loved his sense of humor. He treats his customers like friends and family. He responds quickly to any questions or problems you might have. No stuffy car agent here! Although the cars may be older, they are clean, run smoothly and reliable. We rented the Camary. It had a few scratches and a ding, but that's no biggie for us. All we want is a reliable vehicle and you get that with Paul. Pick up and drop off is very easy. we highly recommend renting from Paul! I know we will on our next trip to Maui. Mahalo read more

i start my review with...what does Ohana mean to you? If Ohana is what you desire to experience the most during your vacation stay, then dealing with Josie at Maui Cruisers is priceless! Knowing that there are people here in Maui that puts your family vacation experience ahead of making a profit is appealing and gratifying. Josie was honest and forthright when it came to explaining our rental. Again I ask, what is it that you desire most from your experience. For me, knowing that Josie had our best interest in mind was more valuable than any product she could provide. I had trust in her word and that put my mind at ease. I have had numerous experiences with many rental companies in the past and none of them made me feel assured that I would be looked after. If anything, I felt like I was just a number to them. With Josie, well we feel like family! So beyond the intangibles I speak of...now my experience... we arrive after 11 hours of flying and sitting in terminals. Seemingly everyone on our flight then heads to the rental car agencies. Our van is waiting for us in the parking lot (arrive at 9:30 pm and on the road 10 minutes later). We are in the pool by 10! Pretty sure those renting from rental car businesses were there a lot longer. Sure our vehicle was older and used, but how else can you get such an amazing deal? What I can say is that the promise given is worth its weight in gold. I was told if I had any issues to contact Josie immediately and the problem would be rectified. True to form, on the 8th day of our trip on the road Hana we experienced an unforeseen mechanical event. To keep us on schedule Josie had us in a different vehicle within the hour (saving the day and putting us first). Our trip ended flawlessly from that point on, as easily as it had began...drive up to the parking lot at the airport and proceed to your terminal. Never having to wait at the national car rental chains. So why choose Maui Cruiser rentals...I can speak for my family..., we support locals instead of big chain dealers, we get better service and attention to detail. We get door to door service. We save money on our rental that can be used for other experiences during our stay (contribute to the economy). By far the most important reason is simply Ohana! We are treated and cared for like family. I can see why dealing with local rental companies may not be as appealing to everyone because you come to Hawai'i with pre determined desires and experiences and many of these smaller business do not have the inventory or capacity to help you fulfill those requests. So if you want your hair to blow in the Hawaiian sun while driving your mustang convertible or cruise the HiWay in your pimped out SUV, then deal with the big ticket rental providers and pay the premiums to do so. However, if you are just looking to assist the local business community, hoping to stretch your dollar, looking for easy accessibility, are ok with driving a used clean and maintained vehicle that has working AC, and to be treated and cared for like family...then look no further than Josie at Maui Cruiser car rentals! Josie, we will definitely be back again and everyone back home heading this way will hear about how amazing you were to us! read more

We had a fantastic car rental experience working with Paul. The online booking process required a call but it was pretty easy to get everything booked and arranged. Everything was pretty intuitive, from finding the car to using the car throughout the trip to drop off. The car was very reliable and at these rates, well worth the price if you're in a pinch or on a budget. One quick note is we had a scare on Haleakalā where the brake started to fail every so often. After phoning Paul and inquiring, he was informative and told us it was brake fade, attributed to the altitude and temperature we were driving at at Haleakalā. This reassured us and ensured we got back safely, which we very much appreciated. This is something to also be conscious of if you choose an older model car and reach high elevation areas, however. Overall, very easy and of course excellent rates in renting from Paul. We actually really appreciated his customer service and found him quite funny at times in discussing life experiences and life here on Maui. Would gladly come back to rent again! read more

One of thee best ever car rental experiences. All minimal paperwork done in advance. We walked straight outta the airport into the parking lot, care was there with hidden key, fast, fast, fast and efficient...not to mention the great price. The couple that own this business have genuine aloha. They are fast, friendly and efficient not to mention it's a thrifty deal. Car was great, clean, good shape and very fuel efficient. I'll never rent on Maui again thru the traditional car rental agencies. Dropoff the car at the airport, same spot, hide the keys. Easy peasy. read more

Great experience! Easy pick-up and drop-off and the car was exactly as advertised. Clean and comfortable. Owner was attentive and fun :) 100% recommend read more

Paul is absolutely amazing! This was our first ever Maui trip and Paul made it all worth it. Rental cars are RIDICULOUS right now nationwide, Paul found a way to accommodate us. We were on the fence about even getting a car, and would have made a serious mistake not having one. His prices were great even as other places wanted 2x. He doesn't try and screw people because he wants them to love Maui the way he does. Straight up, Paul made our trip. read more

Maui cruisers is the best !! Paul never lets you down. We love it that the car is waiting the moment you arrive. You simply drop it off on your own time. He stands behind his word and makes your trip even better. Thanks Paul for another great rental experience!! you are our guy!!! Nancy read more

What a great experience. My sister and I just spent 10 days in Maui and we rented from Maui Cruisers. Very happy with our rental. Clean and A/C worked perfectly. And Paul is a real Hoot. We'll be back next year. read more

Paul at Maui cruisers car rental was awesome! He was able to accommodate our large group of 6 and all of our luggage in a minivan. It was convenient from pick up to drop off at airport. Maui cruisers really helped make our Maui vacation memorable. We will definitely use Paul again. read more

Maui Cruisers - Pimp with his pimp ride - Car Rental Near Me - Puunene, Hawaii

Ok Paul's a nice guy. I trusted him and rented a car from him the first car had a check engine light on knocking at the engine and the radio did not work. I called him and he said no problem you can drive with it on. Excuse me??what am I? Stupid? When I told him the radio did not work and all he. Ould say oh yeah that's the car with the bad radio. Don't you check your cars before you rent them out???ok so he changed the cars and it was OK until my friend found out the tags expired in feb?? Aren't you supposed to check the tags before renting your car??? Are we supposed to rent. A car that runs and has up to date tags.? I called and no answer. The message machine is full Don't you check it?how can someone call you when your amswereing machine is full.. ou read more

the owners, Paul and Josie, are really nice people. I've been avoiding big chain national rental on the island simply to save valuable time. yes the cars are older, but who cares, they are functional and practical. I enjoy having an extra hour of sleep on they day I fly home because drop off is so easy at the airport. read more

Paul came to the rescue when a glitch prevented me from getting my pre arranged car rental. He was so accommodating. Love getting off the plane , walking across the street to pick up my car, and being on my way in minutes. The cars meet our needs, the prices reasonable, and the service from Paul outstanding. Jeanne from Portland Oregon he read more

We were very happy with the little Nissan that Paul had for us. It got great gas mileage, the price was right and it was perfect for our needs. It was so easy to pick up and leave the car at the airport. Paul was full of aloha spirit which made dealing with him easy and at time hilarious ;-) I would definitely recommend him to anyone who wants dependable, affordable, no frills transportation. We would definitely call Paul for our transportation needs next time we are in Maui. ( Costco had by far the best gas prices.) read more

Aloha paul much much mahalo for the maui cruiser. My sister ended up calling paul and he was so helpful and his customer service was amazing. Talk about legit maui cruiser. On top of the amazing Service it was supper affordable compared to all the other company's we called .paul was so on it with the info and everything was so fast and there was no line .lol .I got to meet paul up at serpicos and he really knows how to treat his customers. We will be back to rent more cars in the future. read more

Maui Cruisers - Car Rental Near Me - Puunene, Hawaii

10/10 Recommend! Thank you Maui Cruisers for your amazing hospitality and service! Paul has been nothing but wonderful and kind. He truly cares about his customers and wants them to make everlasting memories in Maui. He is reliable, responds quickly, and goes above and beyond without even asking. Smooth process picking up and dropping off the rental. Very fair prices! Reliable, gas efficient, clean car with functioning AC.8989 If you're looking to support small local businesses here and want a rental for a fair and very resonable price, then Maui Cruiser is the place. The next time I return, I will be sure to use Maui Cruisers amazing car service. Thank you so much Paul! It has been a privilege getting to know you. A hui hou! Aloha! read more

Paul was incredibly easy to deal with! We were referred to him by a family member and we're so grateful! Our rental was a fraction of the cost of any other rental I could have found. Our car was perfect for what we needed. We had an older Toyota Corolla. Plenty of trunk space and great gas mileage. We drove all over and really only filled up once. Pick up and drop off were also very easy. Don't hesitate to rent from Paul! read more

Paul is the man! He's got a great personality and he's always reachable by phone. He is a man of his word, "my cars have some marks but they have cold AC, they run well, and they'll get you from A to B". My wife and I got an older Toyota Corolla that had its dash lights on, but he told us not to be warned ahead of time. The tires were in great shape and the temp gauge never went over half heat. In my book, that's a dependable car! we drove half of the road to Hana twice, to the airport about 5-6 times, Costco, to different beaches on the west shore.... It was fuel efficient and comfortable. Don't get me wrong, it isn't going to win any car shows lol, but it's perfect, and the money you save can be money spent on the island. Support this small business. We definitely will every time we return to Maui. read more

Maui Cruisers - Mama's fish house. - Car Rental Near Me - Puunene, Hawaii

Been coming to the islands for years and always rented from the commercial car rentals. We will never do that again. When you're in Hawaii, All you need is a relatable car with good AC. NO one cares what you drive. Getting from point A to point B is all that matters. Love the convince of being picked up curbside while everyone else is rushing to get into line and onto the shuttle to hurry and wait in another line at the car rental. We were picked up and on are way to Lahaina within minutes. Same on return. Dropped off at curbside of airline. Can't beat the price, service and aloha hospitality. Mahalo read more

Maui Cruisers - We named him peko peko cuz that's the sound he made when engine turned off (radio) ;) what a Lil champ. - Car Rental Near Me - Puunene, Hawaii

You get exactly what the name implies. The cars are dented and dinged so you don't have to worry about parking them in crowded lots. A/C is top notch. read more

Paul is such an amicable guy with great, reliable cars to get you around the island. I'm a big fan of not looking like an a-hole tourist and his old school Camry really did the trick. For the most part roads are paved but when you do get to those unpaved gravel roads you gotta go slow- which is totally fine in the most beautiful place in the world! Highly recommend supporting this business! read more

Paul, owner, answers the phone and gives honest, straight forward answers. And he is funny to boot! His price and convenience seemed too true, but wasn't. Can't beat the price and SO easy and quick to pick up and return without shuttle or counter. All completed ahead of time. I felt complete trust in both directions. Solid performing, comfortable older Toyotas. Plus, he was a wonderful guide to the best of Maui. Thank you for your integrity, service and support, Paul. Aloha! Judy read more

Great car rental company! We have had multiple experience with this company and would highly recommend, in fact we recommend Maui Cruiser to our good friends. Maui Cruiser will take care of you!! Thanks for the great service! Randy read more

My rating is really 6 Stars but there are only 5 here. This guy is a character and we really appreciated our experience even with a minor issue. Loved arriving at the airport and walking into the first car parking area across from the station to find our car and key and info. Our car didn't exactly look like the cars in this YELP! cover page...our Toyota Corolla was missing two rear hubcaps which I guess gives you the local look (no one should want to look like a tourist here....cops keep a special eye out for the Mustang convertibles according to a local we spoke to. No matter...we just wanted a reliable car and no hassles. The car worked fine until the driver's side door handle broke (plastic handle) in half...but was still operable. It was a couple days later that the other half broke off making it impossible to open the door on the outside of the car. We called Paul and left a message. We got a call back in the morning and he as so cool about bringing us a car out to Lahaina by noon to replace it. We will happily call on Maui Cruisers the next trip to Maui. Thanks a million Paul! :) Mahalo! p.s.- We dropped off our rental car at the airport (so easy) and caught our flight last night. Today I discovered my camera wasn't in my bag. I left a msg. for Paul asking if I might have left it in the car. Paul was so wonderful. He called me telling me he found it and went to the post office to mail it back to me. DUDE! I LOVE YOU!!! date....6/16/14....picked up my priority mail box that Paul sent my camera back in....not only was my camera in the box all safe and sound...he included this lovely picture book on Maui. Paul......You epitomize what a top notch business owner should and can be! :) Now THAT is service!!!! read more

Maui Cruisers - a lovely picture book Paul sent me w/ the camera I accidently left in one of his rental cars! - Car Rental Near Me - Puunene, Hawaii

A Nissan Sentra is a Maui Cruiser :) My wife and I travel a lot for her job on contract work. For our Maui contract we were on the island for 10 months and had to have a rental care the entire time we were there. These cars are not new and each one has it's own personality and quarks. He rents out 96-98 Nissan Sentra's for roughly $20 bucks a day (on a monthly rate). That is nearly half what the other major car rental companies are charging on the island. Renting from Maui Cruisers saved us nearly $300 a month. The first three months we were on the island we rented from Enterprise and it was a nightmare. They screwed up the billing and we always had to take time out of our schedule to swap cars each month. It was a pain in the butt. Two nice things about renting from Maui cruisers is 1.) they will drop a car off for you at the airport so it's there for you when you get off the plane. 2.) when your vacation is over you drive back to the airport and park it where you picked it up. And to address the issue of the owner. The guy is funny, not abrasive. He's an east coast transplant that decided to move to Maui after taking a vacation there some 20 years ago. But he hasn't lost any of his east coast mannerisms, slang, accent, or the crazy "I'm going to bust you up side the head Italian tone". :) If he bust your balls, bust his. He can take it. ha ha ha!!! Aloha, :) read more

Paul is fantastic. When we couldn't find a car to rent he came in clutch and gave us exactly what we needed. He was very responsive, gave us great travel tips, and his customer service is unbeatable. Anyone would be lucky to offer their business to Paul read more

Low cost, reliable rentals, just as advertised. The pick-up and drop-off process was amazingly easy and convenient. No shuttle rides, no line-ups at the counter, and no upselling! Got an older Toyota Corolla that was nicely equipped and amazingly clean inside, including the trunk! The car had a number of scrapes and scratches, so it didn't look at all like a tourist car. We had no operational issues with the car. Will gladly recommend! read more

The vehicle was nothing fancy and had a few dings and some wear and tear. But if you need a car to get from point a to point B at half the price then this company is ideal for your vacation needs. The customer service was excellent and they gave very clear instructions as to how to find the car. Highly recommend this company. read more

Check here before Turo and any rental Agency. Paul really stepped up and provided us service not even the big car rental companies cant even match. Seriously. Showed up to the airport and got a text from Paul with pictures of the car, location, keys, full tank etc. Sweet! Turo host will charge you $100+ for this. Paul did it free of charge (we just paid for the $15 parking on exit). Went across the baggage claims and there was the car in the stated aisle. I requested 2 child seats and Paul threw those free of charge. Paul advertises "ICE COLD AC". He wasn't kidding, AC worked great! 3 days into our trip our car developed a misfire when I stepped out to get milk one night for the kids. I messaged Paul and it was already past 11 pm and we had breakfast reservations at 8am the next morning. By 6 am Paul responded, said he was on his way with a replacement car. I walked out and there's was the replacement car parked in our spot like nothing ever happened and all before 8 am. Paul definitely showed me the spirit of Aloha that alot of these big rental cars monopolys have never adopted. We traveled to Haleakalas summit and portions or Road to Hana, so no doubt his cars will get you where you need to go. They are USED and not perfect, but they are clean, and WORK. Also, Paul talked to me like I was good friend, even after I made the reservation, we still were just talking. Don't expect the Ritz Carlton treatment from Paul, he will give you the "Maui Aloha ohana local keeping it Pono" treatment which I prefer any day. Thank you Paul and your wife for giving us a great experience! Mahalo! read more

I was in Maui from ..Dec 1st till the 8th...rented a car from Paul again rented from Paul many times the car was easy to find parked right where he said it would be I was out of the airport quickly...I think it was a 2006 Toyota the price was right the a/c works great I was staying In Kaanapali beach area wasn't going to be doing much driving I'm a beach person..I dropped the car off in the area he wanted me to on the Dec 8th..very easy piece of cake.....years ago I used the big rental car companies got tired of waiting in line for over a hour to get checked in... read more

Paul...you sir, ROCKED our trip! Flew into Maui not having a rental and called Maui Cruisers the next morning. You were so gracious working with us in your "day off" to get us into one of your cars. We were just looking for a car to get us from point A to point B and in the comfort of A/C:) and your lil Camry did just that! When we make it back to Maui...we'll be sure to hit you up! Until next time Paul read more

Paul was awesome! And the deal my new husband and I got on our rental car for our honeymoon was too! Highly recommend if looking for something to drive around and see the island while not breaking the bank! Much nicer experience then picking up a rental from the big rental companies. Car is waiting for you at the airport so you can just get in and go! Drop off was just as easy. Thank you again Paul for making our honeymoon great and stress free! read more

I called about a month in advance to try and reserve 2 cars for a group of friends traveling together. Based on the high Yelp reviews, I was expecting stellar customer service! What I got was someone who was clearly not a local -- he sounded more like someone from New York City, with the famous matching attitude -- and who ultimately said he would "pass" on renting our group any cars! The reason? He only had older cars left in his stock and didn't want a large group of people angry at him. I suppose this makes sense and a small part of me appreciates his honesty. But the delivery was some of the most brutal "customer service" I've ever experienced. I was in so much shock at the time that I really didn't know how to react on the phone. It's only a few hours later that I realized how rude this was. I guess I'm glad he turned us away because we won't have to deal with this company longer than that short phone call! Buyer beware... (FWIW, we rented from Aloha Rent a Car instead - I called 3 times and spoke to 2 different customer service reps, both of whom were super nice, helpful, and professional. Thank goodness for another Yelp review which recommended that company!) read more