Awesome customer service ! Shout out to Peter and Sasha . Courtesy, caring, patience, knowledge and top notch service. Would highly recommend them. If I could give them 10 stars I would . Thank you Phyllis M read more

No one wants to call a tow truck--and I hope you never need to (but if you're reading this review maybe you do). But if you do, these guys should be in your contact list. I had a bad flat tire that needed to be replaced, and no spare so I had to get a tow to the tire shop. Jason came through like a champ: friendly, professional, efficient, and an overall great guy. Rates are very reasonable too. Stay safe out there...and call these folks if you're in a jam. read more

1st experience with this company.. Dispatcher was professional and friendly. Rental vehicle with bad battery and/or alternator. (Maui Hills) Triple A dispatch with 45 minute arrival time. Jason arrived quickly and was professional and friendly. Truck was clean and his uniform neat. He determined battery and alternator possibly both bad. Vehicle towed back to Budget (unhappy customer due this being 2nd rental failure). Had a great conversation with Jason enroute to the airport. Awesome customer service by 808 Towing!! It is nice to meet individuals like Jason that obviously take pride in their profession. Highly recommend this business read more

808 Towing - Towing Near Me

We had a car battery which was failing. 808 Towing was called upon to do a battery replacement. Our technician was Jason and he was very knowledgeable & friendly - plus very customer service oriented. The cost was very competitive and we were happy with everything. We highly recommend 808 Towing and Jason for your vehicle service needs! read more

This company publicly states values that they do not uphold. The dispatcher, Peter, is dismissive for no legitimate reason, sexist, and will deny service on entirely paved roads with easily accessible pick up and destination. I strongly suggest to anyone who cares about the quality of company's that operate on Maui, support someone else who deserves your business. read more

Very nice and fast service. There is an after hours charge after 8pm of about $50 fyi! But overall very nice/ helpful people

My fiancé took my car to work this morning, & on his way there a "over heating" message came on. He parked the car on the side of the high going to Kihei. I didn't know what to do as he was starting work & couldn't be on his phone. My dad told me to call a towing company & so i googled towing companies & 808 Towing came up. I called & immediately got an answer. Peter was so helpful and got everything set up in less than 15 mins. He told me he will be sending out a driver & they should get to me in about 30 mins. Jason, the driver showed up on time. He was so friendly and helpful. They made the process so smooth and not stressful at all. I recommend them 10/10 read more

Jason did an excellent job responding promptly to our need to have our BMW X-3 battery charged. Efficient, safe, knowledgeable and friendly! Highly recommend! read more

I want to say the guy that came to my rescue, his name was Jeff?!?!?! I know it started with a J, he was amazing! Great communication, had aloha & knew how to do everything perfectly. I needed to get a tow from my apartment to the car dealership & to see how everything went down, it was so smooth & what a freaking amazing job he did at parking the car with the tow truck! Highly recommend. All through AAA. Mahalo for helping me. read more

Worst company ever ! The owner Peter Darlington was abusive and aggressive. He quoted me one price and quadruple it and wouldnt give me back my container until I paid it. I called the police and they knew him right away and said they get many calls regarding his horrible and unethical practices at 808 towing read more

Don't go ahead with telling these guys damage my car backed up into a ramp that was in my yard and now they're claiming that I moved the ramp intentionally leaving it behind their truck while they were backing up my car, which is not true. These guys are liars and they're doing everything they can to get out of repairing my car. They also claimed that because there was small scratches underneath my bumper that they were not gonna cover my damage, the boss was yelling at his employee over the phone, belittling him, and it was completely unprofessional. These guys will do anything to get away with not paying for their mistakes. It's costing me about $4000 in repairs and now I'm gonna have to take them to small claims court. Also, they will not respond or give me their insurance information which I'm pretty sure is Legl so I'm gonna have to call the cops read more

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Service was great, communication was outstanding. Order a truck to move a container. Pricing was fair and I had no problems. Definitely deserves a five star review just for the condition of their equipment read more

808 Towing - Moving a 45ft container - Towing Near Me

Flat bed tow - after coolant system failure Responded to my location in less than 45 minutes. Turned what could have been a bad night to manageable. Thank you Highly recommend read more

Woke up to flat tire! A co-worker recommended 808 Towing. Just moved to Maui from O'ahu. I needed help & Nelly was warm & welcoming on the phone. Jason arrived in 30 minutes. He was warm, knowledgable & professional. Plenty of aloha! I will now recommend 808 Towing!!! Mahalo nui & God bless you all!!! Larry Kekaulike read more

808 Towing - Towing Near Me

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AMAZING SERVICE AND SUPPORT. My wife and I needed multiple services done and they did it all and more. Picking a 40' container up from the harbor and delivered to our house. Came back a couple days later and loaded a car in it with their rollback. 2 days later took it back to the harbor. Nelly and Justin are so helpful and knowledgeable in their jobs. Peter, the owner, is a "can do" owner. Peter you put together and all star team and run a respectable business. Thank you. read more

Vehicle drama sucks and mama-to-be just went through this yet again with her old and well loved 18 year old truck. I called AAA early this morning to request for a tow to Walmart to get my tires changed out and the estimated time of pick up was well after 7am even though i requested for it to be picked up before then. I called at 630am and asked if it were possible and the owner Peter was so nice and explained that they dont technicially open until 7am but he would try to expedite it and get whoever was ready first to come and pick up my truck. Mark Silva was my tow truck driver and he was just the sweetest, kindest man. It was just like talking to my own ohana. He is very knowledgeable about vehicles and after we got to Walmart, he wished me well and i asked if i could give him a hug for his help. He made this crappy situation much better just by being so kind and understanding. I know he was just doing his job but i really appreciated it. Mahalo to AAA, Peter, Mark and 808 Towing for the all of the aloha. I would highly recommend 808 Towing to anyone in need. read more

808 Towing - 10/7/22 My baby :( - Towing Near Me

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Great customer service and they came within 30 minutes after I called! Jason did a great job and my car arrived safely to the dealership. If anyone needs a tow, call them first! They will try their best to fit you in quickly. If you don't have Triple A- you may receive a reimbursement from your insurance. Make sure you get a receipt to send to your insurance carrier. Ask for Stephanie at 808 Towing, she'll get your request going quickly so you'll have minimal wait times too. read more

I received excellent towing service from 808 Towing. They answered the call promptly. Dispatch was polite and helpful on the phone when I first contacted them. They responded immediately and promptly towed my car to the dealership in time for it to be checked in before 6 PM on a Friday evening. The tow truck driver, Chris Covey, was very professional. He was kind and sympathetic. He took excellent care of my car and sent me pictures of it where it was parked inside the dealership lot. I cannot thank them enough for the excellent and warm service. Thank you 808 Towing! read more

Aloha all! Many mahalos 808 Towing guys for always providing your customers outstanding customer service with excellent performance skills. Very knowledgeable, helpful, and skilled. Great job guys! Give um a raise, they earned it very well. Stacey read more

Chris was amazing. Very professional, but also just a super nice person. Hopefully I won't need another tow, but if I ever do, I would ask for Chris. I was a nervous wreck when my car just stopped for no reason and he calmed me down, talked stories, and took care of everything. I hope he gets the recognition he deserves. Thanks, Chris!! You did a fantastic job! read more

I thought I had to buy a new battery. ($200) But Jason tested everything out and she's good to go. Jason is so professional, well spoken and takes such great care of his customers. Mahalo Jason read more

Couldn't ask for a better tow company ! Love them , highly professional , kind and on time . Peter Darlington the owner is only out to help Others so this really helps his business flourish . read more

We were fortunate to work with 808 Towing on one of our Make-a-Wish-hawaii wishes! These guys were delivering something awesome for our wish child and they were so easy to work with. While I was not in charge of the booking, Denise called me to let me know what time her team was gonna be doing the delivery and let me know that they would give me a call when they were on their way so we could coordinate the timing. Justin and Robert were so accommodating and since my partner and I were running a wee bit behind, they even waiting for us to get to the location so we could get a head start on getting our wish family all ready for the surprise!! When everything was ready to go, they drove down beeping their horn and really hyping everyone up! It was such an amazing feeling for everyone involved! Justin and Robert were both very professional and so very kind. We really appreciate such awesome customer service, especially when it's for an incredible event like a wish reveal!! Give these guys a call if you need some great service with a smile!! Highly recommended!! read more

Peter will leave you on the side of the road stranded at 2am as apposed to finding a way to help you and your family. If you find yourself in a ditch, do not call Peter at 808 towing. He seems to be all about the cash as he mentioned the cost of pulling our car out several times to which I said no problem to which he then said no it isn't worth it or he is not gonna "buy in" to the idea. He then told me that the car was un-drivable and a total loss. What?! Zero compassion, zero optimism. All of the other guys who work there are solid (Ive worked with them) but the boss need customer service training ASAP. Just read the other reviews and see for yourself. Compassion must be prioritized in the road side assistance business. If you're in a ditch, at night with your family, call Mike at Quick Tow LLC. Mike pulled us out and got us on the road and we DROVE our car home at 5am. Find a way to say YES!! read more

I have used 808 Towing 3 times in the past year and the service was very good every time. The wait for the tow truck wasn't long and the driver was professional and courteous. I was in a collision recently and 808 Towing was very helpful in picking up my auto answering questions and being helpful I will keep them in mind the next time I need towing services and highly recommend them read more

These guys were amazing pulling our van out of a huge mud puddle in Haiku on Christmas Eve. They brought a ford 150 Raptor that was graceful in hauling a 20 foot van from lost traction! Great customer service, communication, timeliness, and expertise. Call these guys first!! read more

Called to reconfirm my tow. Person who answered was very nice and responded quickly. Got ahold of the office and within minutes the tow driver called to let me know he was on the way. Tow driver was nice, considerate and answered any question that I had. Very professional. Definitely will use again if I need another tow. read more

I live on Maui. I have used 808 towing many times, moving equipment, containers, cars etc all over the island. I gotta say we will never use them again. The owner Peter Darlington, has lost our business and hopefully the business of every hard working Hawaiian, mainlanders and tourists on the island. Peter is disrespectful to his customers and employees alike. He also likes to play the clock game by over strategizing his moves, to drive up the bill, IF he even shows up at all. Don't use 808. They can't be trusted. read more

My truck ran out of gas a mile before the gas station in Kula and Peter came to my rescue. He was very professional, caring and kind. He towed me to the gas station where we found out my fuel pump had went out. Peter and his son were very sweet and help calm me in a stressful situation. From there another man towed me home to Kihei. He had recently moved here from Oahu I'm so sorry but I forget your name. He was also a awesome guy. He was super kind easy to talk to and was able to drop my truck off in the perfect spot. Very sweet professional guy! I'd definitely recommend them! For now on I'm requesting 808 towing for all my future needs. read more

Peter, the "Head Boy" (he's NOT the owner) left my Family stranded. I'd leave "0" stars if possible. Insanely rude. AAA has been notified of their dubious dealings. The drivers are all SOLID but Peter is a Jagoff! I hope AAA pulls out and gives contract to a more deserving Company read more

They were super responsive and knowledgeable. Helped me understand the process. Great service all around

Peter of 808 Towing saved our butts when we locked the keys in the trunk after a 12 mile hike at Haleakala (the smart key was not so smart after all). The park ranger was unable to break into the car (she said this was a first for her) and despite that fact that it was getting cold and dark, the best she could do for us was leave us blankets. The rental car company kept putting us on indefinite until our phones were dead. We had to borrow a phone from a stranger to call AAA, who told us it would be 2-3 hours due to our location in the national park. We couldn't wait outside for 2-3 hours without freezing but they said we had to be by the car when they arrived, and due to COVID restrictions, the tow truck couldn't pick us up somewhere else. Luckily Peter, who was off duty, heard the call and was close by (picking up his son) and came to help us out. He arrived in closer to thirty minutes and managed to get the hard to open doors open within minutes without causing any damage to the car (this was a Lincoln Continental with push buttons to open the door - hence why the park ranger had no luck after about an hour of trying and causing minor damage to the car in the process). Peter was SUPER kind, friendly and helpful, and his son sat patiently in the passenger seat as his dad helped us out. Peter apologized profusely for not being able to pick us up but that it was due to COVID regulations. We were floored by the kindness and so happy to have the last day of our vacation saved. read more

Pulled up to a meeting I was hosting first thing in the morning and found out I had a flat tire. Jason was so great! He made sure to communicate when he was on the way, approaching, and took care of my tire so I could go back to my meeting. He gave me an estimated timeframe and called once the tire was replaced. Instead of stressing out while busy at work, Jason took care of the situation so I could get back to my day. Thank you so much! read more

After my son & I were helping out the Maui Humane Society for the animals displaced after the fires - we realized we got a flat tire on my electric car. Did you know EVs don't come with spare tires? Someone told me there is a tow truck leaving maybe you can catch him. Well wouldn't you know it -it was the owner of 808 towing Peter Darling and his son. Within minutes he had a flatbed dispatched. As my 12 yr old son said, "A Good Deed is Never Lost". Peter thank you again for helping me while I was helping the community! Mahalo, Patty Herren read more

Peter was super fast at arriving before estimated wait time for assistance. He was very knowledgeable as he could see a previous assistance left marks on my car before. He was very friendly, and rescued me in 5 minutes of arrival. By far best towing company I've have used in all my life. I reccomend calling 808towing for all your car troubles. You want customer service with great aloha? Call Peter at 808towing he the guy read more

808 Towing - Towing Near Me

Had a great experience with towing my car... It was later in the evening around 9pm, had broken car on the side of the road, needed towing, I have AAA roadside assistance, called them - and in about an hr after the call, Peter arrived... I had no idea he is the owner, so, to me at the time - he was just a random towtruck driver towing my car home... It all went easy, he was nice and explained what he'll do and gave a general car-problem-estimate... I live on a small street, tight neighborhood - house next to house, but he parked my car from towtruck, in, what I thought was challenging spot, easily and perfectly... I had a great experience and definitely using their service again, when/if needed and recommending to others as well! read more

The owner was very combative at the first site of us and left my family stranded with a six year old in the car. All he cared about was how much money can he get out of the insurance company and us. Thank God we have it all recorded. 1star is to much for negative zero customer service skills. Cost 1200$ and they did nothing! read more

Called AAA to get my car towed after about 11/2 hours a guy showed up and told us it needed a flat bed 30 0r 40 minutes some one called and said a flatbed was not covered under AAA and would not take my car to our condo complex and it had to go to the dealer and wanted $240.00 extra! We called another company and they were there in 15minutes with a regular truck like the first one that 808 towing hooked it up within 5 minutes towed it where we ask! Jason knew just what to do and put it in our spot perfectly! We felt that they were trying to scam us! We have also reported our thought to AAA! My wife was very Pissed! read more

My car broke down , got right equipment to tow a Subaru to my mechanic . Quick thorough and super safe and super friendly from dispatch to drop off ! read more

Hi - I am visiting Maui and my rental car battery died for 2nd time, which is a bit inconvenient as you need to call the mainland (Avis) , be put on hold, answer all the questions and then wait for dispatch of a tow truck. It takes about 90 min to 2 hours in the parking lot. Well 808 Towing was my second time with the battery dead. I went through the routine and to my surprise I got a call from a LIVE PERSON at 808 Towing. He was updating me on timing and was Super Professional and Helpful. I got off the phone and was thinking, WOW that guy is cool. He somehow put me in a great mood, as I wait at the Kihei Aquatic Center for another 45 min. I had time to think and said, I need this guys "Maui-Vibe". (Seriously, how can someone turn a bummer into such a good situation by being professional and helpful.) Well he pulled up in the fire engine red 808 Tow Truck. I was excited. He jumped my car and offered to help, which was just outstanding!!! I don't know his full name but his first name is Ross. What a great company to have Service Technicians like this. Thank you Ross and 808 you made my day. read more