Angel and Rachel were absolutely incredible and made our snorkel tour the best day of our entire…read moretrip! From the moment we stepped on the boat, their energy was amazing, friendly, fun, and so welcoming. They created such a great vibe that everyone immediately felt relaxed and excited for the adventure. We brought a whole crew of kids with us, and at every moment we felt completely safe and taken care of. Angel and Rachel were attentive, patient, and always made sure everyone was comfortable and ready to explore. It gave us so much peace of mind as parents, which allowed us to truly enjoy the experience. They knew all the best snorkel spots and made the day feel special and personalized. More than anything, they treated us like family. It didn't feel like just a tour, it felt like we were out on the water with friends. We cannot recommend these ladies enough. If you're thinking about booking, do it! We're already counting down the days until we can come back next year.

We recently went on a snorkel tour through BWR and the experience was o.k. A couple of things they…read moreneed to improve. First, they need a simple sign with company name/logo for when people arrive in the parking lot. Many other snorkel firms are there and it would be helpful for the tour operator to hold a sign to direct people arriving. Also, some reason the company website defaults to Turkish language. We had to go through Viator to book the tour because the website is in Turkish and we couldn't book direct. Lastly, what is up with the turkey sandwich in the morning ? The tour meets at 6:30 am and this not lunch time. Nobody ate the turkey sandwich so we all felt ripped off. Simple to have breakfast food and snacks. Please drop the morning turkey sandwich and get breakfast food.

The All female crew was Amazing I love the knowledge and…read moreconfidence they both Had Sofia and the captain Eleni were amazing We saw lots of fish and even a 2ft baby white tip shark but they say it wasn't a white tip but it had white tips ‍ nevertheless we got there early with the guidance of the captain. We were the first ones on the spot and then it got busy. My family and I had a great time. I would definitely do it again

The crew were very knowledgeable and very accommodating. Explained every steep they were going to…read moredo for us to get the best experience.

Great crew - both Matt & Lucia were awesome! We thoroughly enjoyed it! Planning on snorkeling…read moreagain with them in a couple of weeks!

Fantastic time with captain Matt and first mate Lucia. Boat - Makena Mele II. I think our group…read morewas about 15 people. Check in 6:30 am, starts at 7am. We came during whale season, so as a plus we saw a few , several times on the way to the two snorkel locations and back. First spot was turtle town. . Beautiful, we saw around 8 or so . They were not afraid of humans, in fact maybe they were intrigued. Color fish of course. Next went to the Molokai Crater. Waters were a little rough in comparison to turtle town. Extremely colorful fish, reef area was amazing. Best snorkeling experience compared to O'hau , Kauai, and St Lucia . We felt safe the entire time, makes sense since Matt declared he usually takes everyone back .(a joke). Worth the expense, and was happy to tip. Lucia said that people can come to snorkel at turtle town from the beach. (Behind turtle town are 4-8million condos ). Evidently the beach isn't private , so you could come back on your own. Mahalo my friends.

This is the only way to see Molokini. We did the 7 AM trip…read moreand it was next to perfect. Saw beautiful eels, some people on our tour saw sharks and an octopus. The raft is fun and adventurous and stable. It's a 15 minute ride and it's fun to get off and on the raft. You don't want or need a big craft for this tour. The guides are cool and helpful. Highly recommend, will be telling all friends who visit the island that Redline is the way! Price was just right too!

Great company to book a snorkeling tour with. We took the early boat out to Molokini from Kihei. 15…read moremin ride out there, on a smaller 24 passenger boat, so it was more on the thrilling side. We circled the crater and moored in the 1st spot where the sea life was vibrant. Perfect amount of time to see everything and get out before too many other tour companies arrived. The ride back was fun, with a couple thrilling circles to kick up some wake. Laid back and friendly crew. Highly recommend unless you can't handle the ocean and prefer something more chill.

We called the office to confirm reservation for family of 5 with 3 kids. They need one adult to…read moreaccompany each kid. We were informed that 3 children was not a problem at all and that the tour guide can easily accommodate for the third child with him. After making a reservation, It turned out that that was not true. Not a family friendly company! We are yet to come across a company that cannot accommodate after making a false promise. Disappointed that these guys have no respect for wasting people holidays and/or making an effort to find an alternative after making a false promise.

Review of Kayak Olowalu - January 8, 2025 I typically don't…read morewrite reviews, but after my recent experience with Kayak Olowalu, I felt it necessary to share my concerns. I've been a loyal customer since 2012 and have always had positive experiences, but this particular tour was deeply troubling. When I visit Maui and book kayak snorkling excursions, I only book it with this company. Willy's Disrespectful Behavior: The tour began smoothly, but things quickly went awry when my husband started feeling motion sickness. He informed Willy that he wasn't feeling well and decided to return to shore. Willy asked if he was going to tow us back, referring to me and my daughter. My husband said "no..they can stay". After my husband left, Willy began mocking him with exaggerated voices, laughing at his discomfort with one of the guests. This made both my daughter and me feel very uncomfortable. Willy's Unusual Behavior: As the other guests moved on to the next snorkeling location, Willy became increasingly erratic. He threw his anchor into his kayak with unnecessary force and started letting out this loud, uncontrollable, exaggerated laugh. My daughter and I were left alone with Willy, and his behavior started to feel unsafe. Willy took my daughter's paddle away and started towing us without any request from me, and shortly after we started paddling toward the new snorkeling location, he unexpectedly turned the entire group around. He then complained that he had to turn the group around because of the extra effort of towing us. I told him it wasn't necessary to tow us, we can manage ourselves. I noticed we were heading back to the meet-up spot on shore and asked if he was taking us back. He confirmed that he was. At that point, it was clear that he no longer wanted us on his tour, and frankly, we felt unsafe, so I was okay with ending the tour early. Despite my repeated requests to paddle back on our own, Willy insisted on towing us, exaggerating his grunting noises as if the effort was overwhelming. I told him he didn't have to leave the other people and we can find our way back and I pointed at the building on shore to make sure that's where I should go. He claimed it would be impossible for me to paddle both of us back alone and blamed my daughter repeatedly, saying, "WE ARE IN A SITUATION...WE ARE IN A SITUATION!... BECAUSE OF YOUR DAUGHTER. SHE LOST HER PADDLE!" I explained that my daughter hadn't lost her paddle--he had taken it from her--and assured him that we could manage on our own if he simply returned it. Nevertheless, Willy continued towing us, making disturbing noises the entire way back. As we paddled back, I asked for his name. He turned around, smirked, and rudely responded with, "I don't recall," then ignored me when I asked again. His behavior was bizarre, unprofessional, and deeply unsettling. Willy's Lack of Care for Other Guests: When we returned to shore, I asked Willy for his name again in front of my husband, and he reluctantly provided it. I had to ask him 4 times before he told me! I asked why he had treated us so poorly and ended our tour early and he sarcastically said twice, "You should be out there with your man!" It was clear that my husband's early departure had upset him, and he was taking his frustration out on us. Willy was in such a hurry to leave that he quickly unlocked the shed for us to retrieve our belongings and told us to lock it up while walking away. And he left the keys to the shed with us! We locked it and left the key in the lock. He seemed more concerned with getting away from us than ensuring the safety of the remaining guests. From a distance, I saw that he had left the other three guests stranded in the middle of the sea. Voicing Concerns and Seeking Resolution: Recognizing the need to address the situation, I approached a staff member about filing a formal complaint. Tiara, a staff member in a golf cart, overheard and immediately approached with genuine concern. She quickly contacted Kayak Supervisor Tim, who came out to speak with me directly. Despite my frustration, both Tiara and Tim listened attentively and with respect. Tiara went above and beyond to resolve the issue, offering a refund as a fair solution. She explained that it was only right to refund customers who didn't receive the service they had paid for. Her professionalism, thoughtful response, and commitment to customer satisfaction were deeply appreciated. Tiara assured me that the situation would be taken seriously and addressed accordingly. Conclusion: My experience was disappointing and infuriating due to Willy's behavior, which was so absurd it felt like a scene from a movie. I've never been treated like this, and it was frustrating beyond words. I urge the company to take this seriously, as allowing bad behavior to continue will harm their reputation. I've seen another negative review specifically naming Willy, and I hope the company addresses it before it leads to further damage.

My Mom wanted to have her ashes spread in the water of Maui. I had researched private charters that…read morewere really nice but super expensive. I then came across Blue Soul Maui. They seemed to have everything we wanted to honor my Mom. After speaking with Charlie I knew this was the right company. We got everything setup and he was able to refer me to a videographer which was awesome. We got the date set and also a backup should the weather be bad. The day came and we went to where he had sent us a pin. We got there a they were preparing the outrigger canoe. We went through safety stuff and how we were going to paddle out. We then met Vicente the Hawaiian spiritual leader of our journey to honor my Mom. We had a beautiful ceremony on the beach to start the ceremony. We then go get the outrigger off the shore which was cool. We then paddled out and had another beautiful ceremony on the water where we spread her ashes. We then paddled back and it was incredible. It was a perfect way to honor my Mom. I can never say enough nice things about Charlie and Vicente. They were incredible. If you are looking for an incredible paddle out journey to honor your loved ones. I cannot thank them enough for all they did. It was a great experience and would recommended Blue Soul Maui. Great experience.

I requseted information about burial at sea information for myself. I received no response for…read morerequested information.

Our group of four booked a 2.5 hour Turtle Town kayak and snorkeling tour with Kelli's Kayak and…read morehad the best time. Thank you so much to our tour guide, Tyler, for the awesome experience! The company sends a text message with information the night prior to the tour with information on where to meet (Makena Landing Beach Tour). The check-in time for us was at 7:00 AM and the tour starts around 7:30 AM. All equipment needed was provided (snorkeling set, wet bag, kayak, and life jackets). There were five other people on our tour, which made the tour even more fun :) Tyler gave us all of the proper instructions and tips for kayaking and snorkeling. We've kayaked before but it was both my boyfriend and my first time snorkeling and he made us feel really comfortable and confident in trying something new. The snorkeling experience was amazing and we had the chance of appreciate the beautiful coral reefs, aquatic life (including tunas jumping out of the water), green sea turtles, and surrounding mountains. Tyler was also really knowledgeable about things to see on the island and had a lot of interesting fun facts. Our friends also agreed that the tour was worth it and overall had a really great time. I'd highly recommend booking a tour during a Maui trip!

Really great experience with a knowledgeable guide. You will be well-cared for and well guided…read morealong the Maui coastline to hotspots for wonder-filled scenery. Things to know: - They will ask you to park in the beach cove parking lot at 5110 Makena Rd. From there you walk along the road past the bathrooms by the beach and you will find your guide along with a guides from other services - You will be provided a 15 liter wet bag - As they say, bring as little as possible - there's no room for more - You will launch from the beach, but you will get in and out of your kayak while anchored in open water - Trust your guides, they are smart, helpful and personable (especially Cody!)

We had the BEST day with Sail Maui on their Molokini Crater snorkeling excursion! This is hands…read moredown our favorite excursion that we make sure to do every single year when we visit Maui. The entire experience was incredible from start to finish. Captain Brandon was amazing and made the trip extra special by letting the kids each take turns steering the boat -- such a fun memory they will never forget! Kenzie, Megan, and Joe were all so attentive, friendly, and constantly checking in to make sure everyone had everything they needed. The customer service truly stood out and made the whole experience feel relaxed and welcoming. The food was delicious, the music was fun, the snorkeling was fantastic, and today's weather could not have been more perfect. Molokini Crater was absolutely beautiful with amazing visibility in the water. If you are visiting Maui, Sail Maui is an absolute must-do experience. We already cannot wait for next year!

We were looking to book a last minute Sunset cruise and was lucky enough to get one with this…read morecompany. Things seemed a little sketchy when trying to figure out how to get to the meetup location due to streets being blocked off. We eventually found the parking area and met the first mate, Mika. A short walk to the harbor and we were on the boat. The Captain, don't remember her name, was very informative and ensured safety protocols were understood by everyone. The boat was clean and accommodating for our group of 10. The sail was beautiful and mesmerizing. The Captain took time to give instructions on how to sail the boat to the children onboard. She also aloud them to have turns at the helm. Very exciting work for the kids. There were good options for beverages and appetizers. The musical playlist was pretty good and set the tone for the island vibes. We felt that we were in more than capable hands. Next time we come back, we'll look for this tour line and crew.