James Castro is A Super Hero Of Those In Need! When we needed a car and our credit was terrible,…read moreand no one else would help us, we were facing having to hitch hike around, at over 60 years of age and disabled. We found James, who was our car angel, he got us the deal of the century only 500 down and payments under 200 a month. Now we are safely being able to get around to our doctors appointments and able to get food and other life necessities, due to the great Godly heart and work of James Castro. If there is anyone who deserves to be gloried for being a good soul and going way beyond the call of duty to help those in need it is James. We cannot thank him enough, may all his days be ever more blessed and may the Lord God of all smile upon him and his family always!

This was my first experience buying a used car and I feel very good about my experience at Island…read moreAuto Center. After being hassled and pressured at other dealerships I was pretty fed up with the whole process. Then I came across Rob Whipple when browsing vehicles at Island Auto Center. He helped me with all of my questions and made the whole experience of buying a car very relaxed. I didn't think honest car salesman existed, I was proved wrong! I am now driving my first car since I moved to Hawaii and I recommend everyone looking for a used car to head to Island Auto Center and ask for Rob Whipple.

Horrible experience from beginning to end, everything you would not want to go wrong went wrong…read more Lies, had to spend thousands to fix a car they said had zero problems and they wouldnt even look at the paperwork - horrible customer service, hidden fees, everything they can charge you for they will and they monitor every car with a kill switch which they are too happy to try and push the button and get your car back from you at every chance - even right after the lockdown they tried to take my car after I had spent close to $10k on it.... they said they thought that is what I wanted..... ??? - Worst experience ever. Go to Akamai where I had purchased two vehicles prior with success. Ohana is fake up front but the owner has no ethics.

Not very courteous that's all I have to say! Asked about a car and the sales guy just cut me off!…read more Poor customer service!!!!

Never answered the phone " voice mail has not been set up"…read moreSo I gave up. Moved on to other offers

I've been taking my cars to Brandon ever since I moved to Maui. He's worked on my 2002 Honda Accord…read moreand also my 2016 Honda Ridgeline. His prices are fair and his work is excellent. He does what he says on time and the work holds up. I don't understand the couple of negative reviews. He's always been lovely to me. I trust him with my vehicles and I would not consider going anywhere else.

In the past, we have used this agency for car rentals. The cars were not perfect, but the price…read morewas cheap. Plus was that we went to the beach, surfed, and no blow back that there was sand and board wax. We experienced honesty, integrity with this company. I have found another company that allows me, for no extra charge, pick up and drop off the car in the parking lot directly in front of the airport. This is the only reason that we changed companies. Great people, totally recommend if you have a couple extra hours to spent getting and returning your rental.

Just got back from a vacation in Maui and used Maui Car Rentals for the first time! They have my…read morebusiness now and forever! Totally awsome toyota corolla that was wonderful to drive and had all the bells and whistles! Super easy to pick up and drop off the car! I will be shouting their name to all that I know visiting Maui! Mahalo to them!

Owner Mark and staff Ronnell was very professional in making me aware of all sales straight…read moreforward. Ronnell was fair ,honest, to the point and helped me get insurance.A couple days later one headlight went out when I contacted them she said come in with car,they confirmed the problem order 2 new lights ( only needed 1) but she and Mark said to make things right and so it would match . This is the kind of business etiquette that goes a long way on this Island. I highly recommend Akamai Motors. No games here just honest straight up people who truly want to help locals get a reliable vehicle. Thank you Akamai Motors for truly having the Aloha Spirit! Best experience ever in dealing with purchasing a car. Mahalo Nui Loa!

I had to have work done on my car recently (water pump and thernostat) Akamai Motors was able to…read moreget it scheduled and repaired quickly. On top of that, pricing was very fair and reasonable. The entire staff is friendly, helpful and honest. I highly reccomend

I rented a car again this year and had an awesome experience. The car was ready when I arrived and…read morehad absolutely no problems. Thank you again Rudy. I recommend Maui Cars for Less. Jack Mohr

I don't like being cheated, but I think Rudy, of Cars For Less Maui, took me for an easy target…read morelast week. Our car was in the shop for repairs and we needed a rental for a few days. Over the phone, he quoted me a price of $29 / day and $197 / week. The weekly rate seemed the same as the daily rate, but we went there anyway. Should have seen a red flag. Since I didn't know how long my car would be in the shop, I started with the full week, with the understanding that we might bring the rental back early when our car was fixed. Ok. He charged over $233 to my credit card. $36 over his "weekly" rate. I thought it might be for taxes and such, but I couldn't reconcile it with the rental agreement, since it wasn't filled out. I figured we would sort it out when the car was returned. That was on Monday, after 4 pm. Oh, and the car had less than a quarter tank of gas. Rudy told me to return it a fourth full. How do you fill up a car to a quarter tank?? I thought it best not to argue with Rudy, since he did not seem like a pleasant person. Our car was repaired and I returned the rental after using it for 3 days. It was Thursday, before 4 pm. Cars For Less Maui was closed and locked up. Finally, a mechanic arrived and opened the door. He said Rudy was at the airport and I needed to wait. Rudy finally showed up and started working his calculator, to figure my refund. He told me that he was waiving the $60 cancellation fee, like he was doing me a favor. It seemed odd, since there was no mention of a cancellation fee when I rented the car and nothing on the rental agreement about it. Great, he did me a favor by not charging me something that he had no right to charge me. But, the total still seemed high. He said he was charging me for 4 days. Monday, Tuesday, Wednesday and Thursday. Hold on there, Rudy. I picked up the car on Monday. If I returned it on Tuesday, it would be a one day rental. If I returned it on Wednesday, it would be a two day rental. Since I returned it on Thursday, it was a three day rental. So, three days times $29 should be $87. Rudy said that was wrong because I picked the car up Monday morning. No, it was after 4 pm. Rudy said he would charge me for 3 days, but with the $60 cancellation fee. He gave me that choice, or I could pay for 4 days. I paid for 4 days, because he was acting like a tough guy. By the way, I also returned the car with a half tank of gas. Gas is expensive on Maui. Did that do me any good. Nope. One other thing. I never received an itemized receipt or completed rental contract. It doesn't seem like Rudy charges taxes or county fees for renting cars. Not my problem, though. I'll let Maui county work that out with him. I wish I had checked the reviews before doing business with Rudy, but I hope you don't make my mistake.

New Review: March 26 We had an incredible experience at…read moreIsland Honda trading in our car today! While we didn't drive home in my 'future dream car' (yet!), Sebastian Gomez was absolutely wonderful to work with. He was patient, knowledgeable, and really took the time to help us narrow down exactly what we wanted for the future while making sure we found the perfect car to take home today. If you're looking for a stress-free, helpful, and friendly experience, definitely ask for Sebastian. Highly recommend! XOXO, ChelsieFletcher

Where do I even begin? Island Honda is absolutely not the dealership it used to be when the…read moreKitagawa family owned it. The difference in professionalism and customer care is night and day -- and not in a good way. I spent the last two days trying to purchase a vehicle, walking in with $70,000 cash, ready to buy. Instead of being treated like a serious customer, I was met with disorganization, unprofessional behavior, and staff who seemed either uninterested or completely untrained. The current GM (as of March 2026) sets the tone, and unfortunately that tone is terrible. His attitude trickles down to several of his employees, and it shows. I currently own a Honda and even purchased the Honda Service package, but the service department here is a joke. The staff is unprofessional, lacks basic knowledge, and the manager... well, let's just say "winner" in the most sarcastic way possible. It's all a reflection of poor leadership. The only person who deserves recognition is Rita, the shuttle driver -- a genuinely kind, professional, and standout human being in a dealership that desperately needs more people like her. Lithia Motors should take a hard look at what's happening at this location. At this rate, it's only a matter of time before complaints pile up. The Better Business Bureau will be hearing from me.

Jason in the Service Department is a true class act! I was originally told the service would take…read moreabout four hours, which I had planned for since I needed to wait for my car. To my surprise, it was finished in just two hours. I even received a video update showing the work that was completed, and Jason went the extra mile by scheduling my next appointment for me. Truly outstanding service--Maui Toyota really cares about their customers! I haven't had a car serviced at Maui Toyota for over 10 years - todays experience has changed me

I can't believe i own a Toyota! I've been with another car brand (located down the street) my whole…read moreentire time that I've been driving. So 25+years. I'm proud to say i own a Toyota. Is only a corolla hatchback. But it's perfect. Ross was my sales gal she made everything easy. I took my car here for a six month service. That was about an hour long. I have another six month service. Baby wait for that. But if you're looking for a Toyota come here because everyone and their mama owns a Tacoma/Tundra! Mines does!

Service Dept. Crew and Ryan W. Always Great service. We have been taking our Pathfinder there for…read moremany years.

Sharing my bad experience at Jim Falk Nissan of Maui in Kahului…read moreI went in yesterday (08/26/2025) for a CVT drain and fill and waited over 2.5 hours. At checkout, Jason Suzawa showed me my invoice with total of $416 and some cents (unfortunately I didn't get a chance to take a photo of that first invoice). As I was about to pay, I mentioned my 15% Costco discount. Jason said I should have shown it earlier, but I told him I had already mentioned it during the scheduling call. He recalculated, and instead of taking 15% off the $416, he printed a new invoice for $404.60 this is the final one I got. I didn't argue, I just paid, but the whole thing felt dishonest and greedy. This was one of the worst dealership experiences I've had, and I'll never go back. Just sharing so others in Maui can be aware of their pricing games.

Aloha Kai has been our go to for maintenance for both our vehicles since 2019! they do such a great…read morejob here, they even car wash your car They have been giving us a great service and that's one of the reasons why I will always trust them, I know other places also do great job but right now I'll be sticking to Kia

I am very new to Aloha Kia but I was referred to them by a couple of coworkers because I needed a…read moresafer and more reliable vehicle for my new baby on the way. The process was so easy. They answered all of my questions and everyone was so nice. I ended up getting a kia soul and I am in love so far especially with how much i am saving on gas now. I'd like to send a huge mahalo out to Ty (Tylene) who wasnt a pushy car sales woman, who worked with me and listened to all of my cares and concerns and continues to do so. I was so apprehensive at first but she made this process so easy for me and she exudes aloha. The great reviews are accurate. Check them out for sure.