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    Island Honda

    2.7 (169 reviews)
    Open 9:00 am - 6:00 pm

    Island Honda Car Dealers Photos

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    taraiah c.

    Chaz Cabero was our salesperson, he was great, friendly, knew tons about cars, even got us a better rate! Highly recommend Chaz!

    Dirty Cabin air filter
    Mitzi C.

    We purchased a used vehicle from Island Honda last month. The vehicle smelled terrible. We asked for the cabin filter to be changed prior to us picking up the vehicle. After we picked it up, we noticed the vehicle still smelled. We thought it was just residual smells stuck in the cloth seats. So we cleaned the car ourselves. We had the floors and seats scrubbed, aired/dried it out, vacuumed every nook and cranny, and even scrubbed the spare tire and the well that it was stored in. Come to find out, this is what the cabin air filter looked like. C'mon now, Island Honda! We just gave you guys $20k and you couldn't change out the damn air filter?

    Stay 6 feet away please
    Michelle S.

    I been here a lot lately servicing 2 Hondas. Everytime we've came we've been having excellent service. These guys take care. I called the first time to have the A.C. fixed on my car and to change the oil. Okay got an appointment the next day. Perfect choose a 730 slot. The next morning drove up and there were many people waiting to get checked in. It moved pretty fast. So we choose to wait in the lounge which has A.C. perfect on a hot summer day. It took a couple of hours.. So when it was time for me to pay my bill they told me I needed New brakes and a new battery and some other stuff. Okay let's do this make an appointment for the following week. Drove up and chose to wait in the lounge. Waited a couple of hours. Island Honda has friendly staff that we've dealt with. Kirt is knowledgeable and has great customer service. Thanks again. See you for the next service in 6 months.

    Recommendations from my mechanic.
    Melissa A.

    I bought a used car from here back in November. Everything went smoothly, the sales person was friendly and helpful. I asked if there was anything big that they were aware of that needed to be repaired. He said no, they wouldn't be selling it if there was something big that needed to be repaired. They checked out everything and they "trusted" the person they bought it from and thought it was a good car. Now you're not going to have a car checked out that you're buying from the dealership when they had their service people check it over, right? So you mostly just have to trust what they tell you. It had a new battery and oil change just before I bought it and they talked about how a lot of the bigger services were done (at 90k mi., it had 142k when I bought it) but it's a Toyota so if it's well cared for it should last to 300k+. Of course all sales are final! So shortly after purchasing it, there is an exhaust or burning oil smell that would happen when going up hills and when idle. It has a strong pull to the right and shimmy while driving and breaking. I schedule an appt with my mechanic and low and behold it needs a bunch of work, see recommendations in the picture. The oil leak is a "4.5/5" although no oil leaked under the car but that was the burning smell I smelled. And that's just the "big" stuff they said, there's lots more. I 100% trust this mechanic who said, while he likes to make money, he cannot justify telling me to fix it. While I keep trying to tell myself "it's just money", I'm pissed with the amount of money I will have lost on this car. There's no way their service team didn't know or see this stuff and it's soo infuriating that this is what can happen and there's nothing that can be done. ** On 3/21 - I received the below response, requesting a call. Unsure how calling would help as I signed 101 documents saying I bought it "as is" allowing the dealership to get away with this. **

    My no cost receipt!

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    2 months ago

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    2 months ago

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    1 month ago

    Have gotten 3 cars from Island Honda, always a great deal, great service department as well.

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    3 years ago

    Sold me a used car two months ago and it's already having engine problems. Don't buy used from here.

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    Page 1 of 5

    Ask the Community - Island Honda

    Review Highlights - Island Honda

    But thankfully for Melissa, she made my first major purchase stress-free and with lots of aloha.

    Mentioned in 16 reviews

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    Jim Falk Motors of Maui - Storefront

    Jim Falk Motors of Maui

    (163 reviews)

    The guys there are super cool very pleasant awesome customer service…read more they know their job prescription to the tee I never go any other place to buy or service my car

    My experience with the dealership has been extremely stressful from start to finish…read more I never wanted to get any work done with the dealership because of all the horrendous stories about them and I can confirm they are all true. I begrudgingly brought my car in due to the engine seizing and failing. There is a current recall for GM engines and my car fit the profile for the recalls but because there were so many cars impacted, my VIN had not been included yet. I did extensive research and even was able to pull up all the cases in NHTSA. Knowing this, I figured the dealership would be aware and do the right thing. Instead, they offered to charge me $14,000 for an engine replacement. When I explained that I've only had my car for a year and the only maintenance done on my car to date was basic things like oil changes and brake changes. My regular mechanic logged all the work so this easily information that can be pulled up just like accidents and owner transfers. I had small hope that my advisor, Braden, would understand, be reasonable and do the right thing so he offered to replace the engine for $14,000 instead and I was told "This was the best we could do." I barely had my vehicle for a year so it did not make any sense for this engine failure to happen. Enter GM Corporate. After my encounter with the dealership, I reached out to the Executive Resolution Team to see if they could offer an alternative solution that didn't involve me paying $10,000+ for a situation that I didn't cause. After speaking with them specifically, Chris from the Exec Team, who was able to submit and successfully get a Goodwill Claim approved and the cost of the engine repair went from $14,000 to $1400. It took corporate intervention for this to happen, not my local dealer. While I really didn't want to pay anything, this scenario was a lot better for now until the recall reached my VIN and so I could get my car repaired and out of the shop. Since the engine seized, the car would not turn over at all and my car had to be towed from my mechanics to the dealership. My car was taken in for a simple oil change when the engine seized. As a result of this, my advisor made it seem like we were responsible for the engine failure and anything else is that was wrong with it. I never felt like there was any effort for the dealer and Braden to help me because simply put, this was warranty work and Braden would not have gained much financially from this job. It took about a month for the engine to be ordered, delivered and installed. When I went to go pick up my car from Braden, I noticed that the rear lift gate would not open when I pushed the button on my fob key. I was still at the dealer when this occurred so when I told the advisor, he came out and reconfigured the settings on my dash. Simple fix but mind you this should have been done before they returned the car to me. Recalibrate, test and adjust as needed. All they did was install the engine and got rid of me. After driving away, I noticed the Forward Collision icon, Park Assist and Brake Assist errors were on. These were not on prior to my engine seizing. I tried calling Braden back but he never returned my phone calls. Since the dealership did the work, I figured I had to follow up with them. After my calls were left unanswered, I made an appointment for service and explained the situation. Braden was there the day of my appointment and stated that there was no way to know the condition of my car since it was not "on" when it arrived but as any tech would know, when you unplug a battery and module which they had to do, everything was going to reset. This includes any prior errors and sensors. My car basically needed to be recalibrated since the engine was replaced but instead, I was told I needed to pay $225 for a diagnostic. Mind you, it had only been 4 days since I got my car back from the engine replacement. I reached out to Chris from GM Exec Resolution again and he even agreed that 1), the diagnostic work should be covered since the car was recently serviced by the dealership and 2) since the battery was recently unplugged, everything should've been reset, therefore needing to be recalibrated. At this moment, GM Exec resolution team is currently working on another goodwill claim to help cover the diagnostic cost that the advisor said they would not cover. To date, no one from the dealer has responded to GM Exec's calls or emails. It's been beyond frustrating dealing with this issue on a 2021 Denali that's less than 5 years old. The only people that have actually genuinely tried to help me was the GM Exec Resolution Team. If I could ship my car to the neighboring island to have it fixed, I would rather do that then to deal with Jim Falk.

    Valley Isle Motors - Truck I ordered and valley isle added 35% markup

    Valley Isle Motors

    (125 reviews)

    Eric and the Team do great work. Fixed up my F150 Lightning In a couple hours…read more Go down for all your Ford needs.!

    Utterly Incompetent, Disrespectful, and a Complete Waste of Time!!…read more Valley Isle Ford Service Center has no idea how to run a service department. They are disorganized, careless, and clearly don't respect their customers' time or money. First visit: I left my car there all day and heard nothing. No calls. No texts. No updates. Near closing time, after repeatedly calling and texting the number they gave me, Jose at the front desk finally said, "Oh, your car was finished hours ago." So I wasted my entire day and rushed to pick up my child by 4pm for no reason. No apology. No accountability. Second visit (last straw): I dropped my car off at 9am for an appointment I booked online. I told Jose I needed to Uber home and asked if I should wait. He told me it would take all day, so I left--$40 Uber. All day long I tried to get an update. I was ignored except for a short, rude "no ma'am." As it got late, I Ubered back--another $40. When I arrived, Jose handed me my keys and said, "Sorry, we didn't even look at your car." So I paid $80 in Uber rides for my car to sit there all day and not get touched--even though I had a scheduled appointment. No warning. No concern. No effort to fix it. This place is badly run and clearly does not care about its customers. Management should be embarrassed by how this service department operates. Save yourself the headache and take your car somewhere else.

    Servco Lexus Maui - Waiting room - VN

    Servco Lexus Maui

    (62 reviews)

    BEST CAR BUYING EXPERIENCE!…read more From start to finish, purchasing my Lexus GX 550 was nothing short of exceptional. The entire process was seamless, professional, and completely stress-free. What truly sets this experience apart is the genuine ohana spirit--you're not treated like just another customer, but like family. Every detail was handled with care, patience, and a level of service that reflects the true meaning of luxury. Mahalo Daniel for going above and beyond and making this such a memorable experience. You truly embody the meaning of ALOHA! Because of this experience, I will absolutely continue to purchase Lexus vehicles in the future. If you're looking for top-tier service, professionalism, and a dealership that truly values its customers--this is it. Mahalo nui loa!

    I wanna start by saying Servco. Lexus addressed my situation and listened to my inquiries…read more Not only that, they went above and beyond to make me feel important and that my car was going to be taken care of and fixed, What started out a bit difficult became a wonderful experience, I want to thank the two people that I worked with to get this done for my car. Both Keolani & Carl were Great! Because of their professionalism and ability to correct the direction of a bad experience, I couldn't be more satisfied.. There is a responsibility to us as customers to be polite and ask the necessary questions, and it is refreshing when a company steps up and works diligently for the solution. Because of this wonderful experience, Servco Lexus will be my regular shop, I would recommend them to friends and family. -Thank you

    Island Honda - car_dealers - Updated May 2026

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