New Review: March 26 We had an incredible experience at…read moreIsland Honda trading in our car today! While we didn't drive home in my 'future dream car' (yet!), Sebastian Gomez was absolutely wonderful to work with. He was patient, knowledgeable, and really took the time to help us narrow down exactly what we wanted for the future while making sure we found the perfect car to take home today. If you're looking for a stress-free, helpful, and friendly experience, definitely ask for Sebastian. Highly recommend! XOXO, ChelsieFletcher

Jacob Kealoha deserves an award for excellent customer service, he goes above and beyond for his…read moreclients. We've trusted and worked with Jacob for about 6 years now, and each and every time he's delivered. He recently was able to get me my dream car and I am forever grateful. Thank you Jacob, I appreciate you remembering me when this car became available.

Purchased a used car off the lot and it was an easy process. There wasn't any games or sales…read moretricks involved. Justin was very professional and polite. Additionally arranged neighbor island shipping on Young Brothers. Hassle free. I would refer Justin to my friends any day. Finance step was also low stress. Thanks Andrew

Trying to deal with the service department is HORRIBLE! I had a recall for a year and tried to call…read moreto schedule an appointment because the app wouldn't let me book an appointment. I left numerous messages and got nothing. Finally my car stalled and I got help to bring my car there. The service there was great, they took care of the issue and then told me they would contact me regarding prices to change my tires and for an oil change. Then NOTHING AGAIN! No calls no emails no nothing! Called the dealership service department numerous times and got no call back, even called Ray who helped with the purchase of my car and he said he would have someone call and no calls. Had to drive there to get a quote which I think is ridiculous! Such poor service, need to work on the service in the service department. It's hard because I bought my previous Nissans from Mew City Nissan on Oahu, and their service department was amazing. Hate to compare but maybe they can help you all with your service department.

Great customer service. Did nearly everything online through Maui Toyota's website which made the…read morefinal sit down and sign faster. My original pick was currently unavailable BUT they were quick to hook us up with the next best option. Mahalo Chad & Jeremy for helping me get a new set of wheels on the road! Also Maui Toyota crew were very efficient with make sure the current safety was up to date. MUCH ALOHA & MAHALO!

I can't believe i own a Toyota! I've been with another car brand (located down the street) my whole…read moreentire time that I've been driving. So 25+years. I'm proud to say i own a Toyota. Is only a corolla hatchback. But it's perfect. Ross was my sales gal she made everything easy. I took my car here for a six month service. That was about an hour long. I have another six month service. Baby wait for that. But if you're looking for a Toyota come here because everyone and their mama owns a Tacoma/Tundra! Mines does!

You take your car in for something very simple like oil change and tire rotation and your car comes…read moreback with something broken. It's happened to me three times besides being told I need work done that I didn't really need done.

OK, I seem to be bucking the trend here, maybe because I only had a recall notice on my Raptor, but…read moreI had a pleasant experience with Jose-Luis and the rest of the staff in the service dept at VIM today. I received a friendly greeting, quick sign up, and was informed the showroom seating was the best with sofas and free coffee since I was going to wait and read my book. Nice to sit in the A/C n relax into a novel. Jose called me when my truck was ready, and went to collect it for me, driving it right up to me so I didn't have to play dodgems getting it out of the service area. Mahalo Jose and VIM :)

I have NEVER had a better car buying experience in my life…read more I was hesitant to go to Akamai motors to purchase a car, but Mark was phenomenal to work with. From running through all of the technical and mechanical aspects and tests of the vehicle on our test drive, to making sure that payments were fair and manageable and even getting me a better deal on my car insurance before driving off the lot. It felt more like I was purchasing a vehicle from an uncle- like someone that cared and was looking out for me over the bottom line. I never once felt taken advantage of or hustled. Highly recommend Akamai motors.

I have heard these guys are very easy to work with when purchasing a used car. However, if you have…read moreone to sell, you might want to consider selling it elsewhere. I had an older, well maintained SUV with 80,000 miles, tires that were only a couple years old, interior was in really good condition, and it even had a new battery. I only asked for $1000 but all they would give me was $800. They mentioned shocks and brakes needing replacing. Within the next 2 days, they listed it for $6000 and it sold within a couple days. I happened to run into the new owners who told me they had to replace the battery right after they bought it. What happened to the battery that had just been replaced two months prior? Anyway, I don't like to leave negative reviews but i also don't like to see people taken advantage of. Seller beware!

Mercedes Benz of Maui consistently exceeds my expectations and delivers a wonderful car buying and…read moreservice experience. I just purchased my 6th car from them today and cannot recommend them enough. Laniel took care of us on the sales side, and was patient and helpful. Jamie Sebring, GM, knocked it out of the park finding just the right car that checked all my boxes and working on the deal specifics, and Lance was great walking us through the paperwork. JD in Service has helped me for the last 6 years, and he takes care of his clients. If Mercedes is your brand, these guys will take care of you!

The service center is atrocious. JD is unprofessional and lacks empathy. Poor communication and…read moreit extends through the management team. Sales team is phenomenal. For service go anywhere else.

Took 3 months to get my car because they didn't have safety sticker, couldn't find car…read moreregistration. Never called me. I had to call or go in person to find out what's going on. The guy that sold me car, John or Jonas? Yeld at me, I guess for checking all the time? The manager apologized and gave me 3 free oil change despite the fact I couldn't work 3 months. Big whoopi. I do like the car I got

Thank you for doing an awesome service on my Kia Soul. The morning people was so friendly and I…read moredidn't even wait that long. Thank you Kia

If you're cruising this is your spot. Car delivered on day of arrival just outside the port. Got…read morethe upgrade of beach chairs and cooler.. go to the Whole Foods before leaving and your set for the day.

In the past, we have used this agency for car rentals. The cars were not perfect, but the price…read morewas cheap. Plus was that we went to the beach, surfed, and no blow back that there was sand and board wax. We experienced honesty, integrity with this company. I have found another company that allows me, for no extra charge, pick up and drop off the car in the parking lot directly in front of the airport. This is the only reason that we changed companies. Great people, totally recommend if you have a couple extra hours to spent getting and returning your rental.

BEST CAR BUYING EXPERIENCE!…read more From start to finish, purchasing my Lexus GX 550 was nothing short of exceptional. The entire process was seamless, professional, and completely stress-free. What truly sets this experience apart is the genuine ohana spirit--you're not treated like just another customer, but like family. Every detail was handled with care, patience, and a level of service that reflects the true meaning of luxury. Mahalo Daniel for going above and beyond and making this such a memorable experience. You truly embody the meaning of ALOHA! Because of this experience, I will absolutely continue to purchase Lexus vehicles in the future. If you're looking for top-tier service, professionalism, and a dealership that truly values its customers--this is it. Mahalo nui loa!

I wanna start by saying Servco. Lexus addressed my situation and listened to my inquiries…read more Not only that, they went above and beyond to make me feel important and that my car was going to be taken care of and fixed, What started out a bit difficult became a wonderful experience, I want to thank the two people that I worked with to get this done for my car. Both Keolani & Carl were Great! Because of their professionalism and ability to correct the direction of a bad experience, I couldn't be more satisfied.. There is a responsibility to us as customers to be polite and ask the necessary questions, and it is refreshing when a company steps up and works diligently for the solution. Because of this wonderful experience, Servco Lexus will be my regular shop, I would recommend them to friends and family. -Thank you

We were in a unforeseen need for a vehicle in the midst of the beginning of Hurricane LaLa. We…read moreventured the storm and went to the dealership. Worried that there wasn't going to be anything within our budget. As we were dropped off the clouds unzipped and it was raining. Not conducive for browsing a lot. Imagine our surprise when a car that was within our budget and so much more beautiful than we ever expected was sitting right at the doors of the store. We met with Wilson who invited us in, shared such Aloha and ensured we were comfortable while we awaited to talk to a sales agent. He was actually speaking to another person who was looking at the car we liked. That man decided to wait and his processing was our blessing. Daniel Paiva was the best sales agent I have ever encountered. All my purchases have been on the mainland and we were excited to purchase here on Maui. I informed my husband that it's such a game when it comes to purchasing yet here it was all upfront and no pressure to give a bigger down payment and no pressure with the purchase that we had chosen. The finance approval process was harmless and fast. We were approved quickly. We would've driven off the lot had our insurance agent could have been contacted but they did about an hour after Servco closing. My insurance agent emailed the insurance binder and Monday morning the car was ours. Fair and manageable payments with a loan we can live with and probably pay off sooner. Daniel helped set up our phones and offered further assistance down the road. When we are ready to purchase our second car we know where to go and strongly recommend. Aloha was alive and well with Wilson and Daniel. Mahalo for everything

My service appointments go smoothly and when I pick up my car, it's clean! What more could you want?read more