Very nice location for an autoshop. I came here for my state emissions test in the morning which…read moretook about 30 mins. The people were really friendly. Expect an additional 15 mins extra wait per person in front of you. My total came out to be $11.50. I will likely come back with my motorcycle if they can do the same.

They just charged my son $1,100.00 to change 4 spark plugs and coils in his 2013 Kia Soul. They…read moreshould be ashamed of themselves. I am livid. The fact that they took advantage of someone who knows nothing about car repair and stood up and said, yep. That's what we did. I tried to stop the repairs when I found out how much they were charging, but they said they had already completed the repairs. Way to rip people off!

My girlfriend took our VW Atlas to Take 5 in Hutto for a simple oil change before an out of town…read moretrip. The service was performed by Austin and Keely. That evening we were running errands and when we parked I noticed smoke billowing from under the hood. I popped the hood and the smell of burning smoke hit me in the face like a fist. I looked under the vehicle and oil was covering the skid plate, undercarriage, and exhaust manifold. The undercarriage was covered in oil from the engine compartment to the rear bumper. Oil was dripping onto the pavement like a leaky faucet. We called Take 5 and limped our vehicle back to the shop. The service manager, Lucas, inspected the vehicle and said he had never seen a leak this severe where oil covered so much of the undercarriage. While Lucas, Austin and another service tech went to work identifying the issue, they spoke loudly seemingly intending for us to hear, saying Keely failed to put the gasket on when she installed the new oil filter...this is something I'd expect from my 16-year-old trying his oil change. Cool guys, blame the girl, way to take ownership. They also discussed another employee and how incompetent he is, stating he can't even perform post-service safety checks by himself, much less perform any services. Very unprofessional to badmouth coworkers in front of customers especially when you're admitting you employ techs who are so woefully inept they can't perform their job duties. After taking about an extra hour from our day to recognize the issue, return to the shop, and get it corrected, we were given a whopping 25% off coupon to compensate us for the inconvenience. When we got home, I noticed the fresh oil stain in my otherwise pristine driveway from the leaking oil when my girlfriend previously parked. I scrubbed it on my hands & knees with solvent but it didn't come out, so now I have a permanent reminder of how terrible Take 5 is. The next morning while we were on our out of town trip leaving the Austin area on an 80 mph toll road, the skid plate flew off, bouncing around under our car before becoming an irretrievable piece of road debris. Keely had nothing to do with the skid plate, so who are you going to blame now, fellas? We called Take 5 corporate call center and were given a case number, but as I was asking a question, the call taker hung up. Summarized: Take 5 Oil Change in Hutto, TX is staffed by incompetent, unprofessional, boys who lack basic automotive knowledge, integrity, and accountability.

Austin, Eddie and Levi did a tremendous job on my SUV and it was quick and easy. Thank you guys!…read moreThe employees informed me of what was needed without being pushy which was amazing because most of the time I feel uncomfortable

First time this morning. Took my F-250 6.7 Turbo Diesel in for an oil change. Drive thru service…read moreand these guys are on the ball!! It was like a pit stop service!! My drain plug was stripped and they replaced it for $5. No nonsense. Just business. Courteous. Respectful. Job done. Thank you!

Paid for my inspection here. They failed to upload the report to the county/dmv. They claim it is…read moreautomatic and therefore it is uploaded and there is no issue. Dmv comfirms it is not in the system. Derek will go so far as to gaslight you, yell at you, talk over you and hang up on you. ​No apology or effort made to understand the issue and fix it. Nope just "we are not wrong, you are wrong. Disgusting way to treat customers. Also failure to provide services paid for.

Once again this Firestone team did a great job working on my car. Always knowledgeable and…read morecourteous. Thank you!

Never go here! Staff will yell at you! They will drive your car wrecklisley in their parking lot. I…read morewaited at their counter for 20 minutes plus just to gey a very rude " what do you want!" And "hurryup man!!" Decided to leave due horrible customer service. An employee cut off someone driving by and honked at them like it was their falt. Go to one of a million other tire places within a 5 mile radius and youll be happy!

Today I received customer service that went above and beyond from this location…read more They noticed my son's Marine Corps picture on the dash and offered me a discount as a thank you for his service to our country. This gesture plus the fact that they got my vehicle in and out in 15 minutes was a great experience!!

I went there for a basic oil change, and they said it would cost me $160. I will never visit this…read moreplace again, glad I said no, the other place I went to said 40$

Don't know why they have such low ratings. I arrived shortly after 1 pm to get my truck inspected…read moreand was done by 1:15. Super quick, only waited a few minutes before the car in front of me was finished and was in and out in a few minutes. Watched the other folks around me and everyone was waited on quickly and efficiently. I love how you stay in your car while the work is performed. There's no upselling or trying to convince you that you need things you don't.

Dented Hood and Denied It…read more AVOID THIS LOCATION. They damaged my daughter's car during an oil change and then lied to avoid responsibility. The staff couldn't close the hood, so they forcefully pushed down on it, leaving a clear dent. The manager admitted to pushing on the hood but gave me a claims number while stating he would deny everything when I called. True to his word, he denied the claim. The corporate claims process was a useless loop of being told to call the same manager. They referenced a security video that supposedly clears them (but won't let me see it), focusing on the latch mechanism to distract from the dent they caused. This is a dishonest business practice. I was a loyal customer, but no more. Take your car somewhere that won't damage it and then gaslight you.

The convenience of not having to get off your car and wait around for hours like at the dealership…read moreis why I keep coming back. The cost is comparable to other oil changing places and less than the dealership. You also don't have the annoying sales person, but they will notify you of other services they offer and/or if you need them. If you sign up for emails they frequently send coupons which is an added perk. The staff is kind, efficient, and deliver great customer service.

I came in today for an oil change! They are my usual spot and are always fast and friendly. Today…read morethere was already three cars ahead of me but my wait was under 15 minutes to get up to the bay. They usually send out promotions and discounts which I always appreciate! Today I used a $10 off coupon so my total was $77 (with a donation to dells children hospital)

I had an EXTENSIVE amount of brakes work done on my Nissan Altima back in 2023: Front and back…read morerotors, discs and pads all replaced. Granted my car is 13 years old so it was time for some brake work. I came in since the brakes would squeak every time I reversed. Car ran fine and give or take a few months into it, I heard the reverse brakes squeak again. I took it for review and was advised this is common for older cars especially in the mornings. I hardly drive my Altima since I work from home. Just got back from a road trip and the squeaky began again. This time, I took it for a second opinion: Nissan Dealership in Round Rock: They advised me all rotors, discs and pads will need to be replaced again. I advised them I had all that work done before. Unfortunately, the rotors were discolored due to contamination from packing protection oil prior to installation. I called Express Oil change and spoke with Tony. Since its been more then 12 months since the brakes were done, there was nothing that can be done. Tony also stated this could be caused from going through car washes and the solutions they use can stick to the brakes causing further harm. DON'T GO HERE FOR BRAKE WORK. STICK WITH YOUR LOCAL DEALERSHIPS WHO KNOW WHAT THEY ARE DOING!!!!!!!!!!!!!!!

No response from management ever received! I stopped by with my new truck to get a reprint of the…read moreservice for mileage purposes. That was an expensive oil change!

Tim was so kind. I called and he was able to get me in right away. He checked my car and was able…read moreto find the issue and walked me through my options. He didn't try to to upsell me or pressure me into getting something fixed that may not need to be fixed right away. He topped off my oil and assured me that I had more time to get the problem fixed. I went to him based on a friend referral and can see why she referred him. I would definitely be going back to him in the future.

Had a few issues with the suspension on my Acura TL as well as a terrible whirring noise coming…read morefrom my bearings. All the issues were properly diagnosed and fixed for a fair price. Honest work for an honest price. Car drives like new. Will be a lifetime customer. If you need a mechanic look no further!

My vehicle had an immediate brake problem and I found Anthony. He answered my call quickly and…read morecame over quickly. He was courteous, friendly, and professional listening to the problem and checking the entire l vehicle. He diagnosed the problem and called multiple part stores until he found the part that day. He truly went above and beyond and exceeded my expectations. He prices were also very reasonable. I have zero complaints we will using his services again.

Great service very Professional, efficient, and highly knowledgeable. My car feels safer than ever…read more Highly recommend! And all in the comfort in being in my own home. Love that they come to you! Will definitely be using Precision Brakes LLC again !