We bought a sectional and a chair through Snoozhouse in Warrenton, VA and the service was…read moreoutstanding and topnotch. Rana and Lidia were amazing. The value of the furniture outstanding and the price perfect!!! I try to support local businesses as they can be way better than chain furniture stores. If you are in store for a couch, sectional, bed etc... check out Snoozhouse!!! You will be amazed. Thank you Rana and Lidia for your exceptional service and customer service!!! I will recommend your store to my family and friends!!!

Wonderful place. Old fashioned customer service where they truly do focus on the customer. Good…read morepeople work here- honest and hard working. Worked diligently and expediently to correct a warehouse mistake, going out of their way to make it right. A great place with great people.

I guess a lot has changed at the store since it's last review…read more I was helped by MaryAnn who was very knowledgeable and helpful.... even though I already knew what mattress I wanted when I came in she was sure to check that it appeared to be the proper fit for me. My mattress was delivered the next day and Wow what service! They put down a carpet, put on red booties, were in and out in no time, leaving no mess behind... They were Great! The next day I phoned the store & spoke to Sean to order a mattress cover, he handled everything over the phone, called back a few days later to let me know it had arrived, and I was able to pick it up. I would highly recommend this Mattress Firm store And will definitely refer to Family & Friends !!!

I cannot thank Jon and Sean enough for their professionalism and support. This is my second time…read morebuying a mattress from them and I have nothing but great things to say. I ordered my mattress last July because I was supposed to be moving, well I ended up not moving until about 8 months later and they kept my mattress saved in the warehouse. I called them to arrange my mattress delivery to a new state and it was such a simple process (for me).

shopping at The Furniture House has been one of my experiences in purchasing furnitures. The owner…read moreis very knowledgeable, honest and helpful. I have received all my furnitures on the time with no delays. My furnitures were delivered to my home and setup by his team. They were on time and I had no issues with them. I would highly recommended anyone looking for new furniture to visit this store. They have high-end and budget friendly furnitures for everyone. Jason.

My partner and I needed a new couch, and we had already gone to all the usual suspects (Ashley,…read moreRegency, Bob's, IKEA, Costco, and even Bassett) but we couldn't find what we wanted: a floppable couch within our budget of $2500. I found Furniture House on Yelp, so we decided to make the drive out to Manassas. We were NOT disappointed! We were greeted at the door by the owner, Maged, who was not at all pushy, but instead encouraged us to look around and promised he would get us a good deal. When we didn't find what we were looking for, he sent us 2 minutes down the road to his other store. There, we found exactly what we wanted--a Jackson Furniture L-shaped sectional (sturdy and American-made) under our budget. Maged insisted on covering shipping costs for us and told us to expect our new couch in 8 weeks. It arrived in less than a month! We now have the most comfortable sofa on the planet and we can't stop lounging on it (or bragging about it) :) Bottom line: Maged provided exceptional customer service and bent over backwards to get us what we were looking for at a good price. Will return for our next piece of furniture!

Terrible customer service! I went in was the only customer…read moreat the time and was barely spoken to No explanation of the product, how to use control, etc I had to keep finding the salesman Matt to ask questions In the meantime several other customers came in and were helped, taken from bed to bed A saleswoman was also there, I saw the analyzing bed and asked her if I could do it-she seemed bothered and finally set it up and left not even explaining it I believe Matt Chupp was in charge As we were getting ready to leave he was rude and curt to an older obviously new salesman working there embarrassing him in front of us (Think if the older gentleman was there when we arrived he would have done a better job) Not sure why I (my daughter and granddaughter) were treated so Unimportantly but believe me it was a big mistake on their part! Had I been treated better they would have been able to sell a bed, adjustable base, 2 sheet sets and 2 pillows.....

So we are previous Sleep Number owners. We bought one in 2004 and recently decided to upgrade our…read moreQueen to King. We checked out the traditional mattress stores and looked at the Tempurpedic mattresses as well. Overall we have been very happy with our original sleep number. We came here on a Sunday and met with John. He was patient and easy to work with...was even nice to our kids. He wasn't pushy by any means. We ended up liking the M7 mattress. We didn't buy that day, but he did give a nice follow up call when the mattress went on sale even more for insiders (people who have had a sleep number bed before). So two weeks later we decided to make the big purchase. We made the mistake of going when he wasn't there. We drove to that store hoping he was working even though we have a store closer to our home we wanted John to end up with the credit. The sales consultant we ended up with was a little more pushy...really trying to push sheets, and pillows. We got a pretty good discount (20 percent promo at the time) that was available for only insiders off the mattress. I will let you know if I love this one just as much after it is delivered and sleep in it! Now to find a cute bedding! Any suggestions?

I have had very good experience here but this business appears to be closed - signs were down when…read moreI drove past.

I had to tell Edrees to keep it down because I was trying to sleep on some of the luscious…read moremattresses he was showing us. A very comfortable shop all around. I take sleep VERY seriously and appreciate the system they have to narrow down their selections. Edrees wasn't pushy, took his time to explain what he was doing when having us test out like 7 different models & their features, and then left us alone for a few to make up our own minds. It was a good processes and we felt good about the decision. This brands are all solid and well-known, and their process seems pretty tight. Give yourself an hour or so if you go, it's no surprise these things aren't inexpensive and you're going to spend a quarter of your life in bed, so make it count.

Round 2 - My daughter purchased as new mattress a few months again and Syeda was super helpful and…read moremade sure she gave her the best available price. We are back for Round 2- what was supposed to be for our guest room, ended up being a shopping trip for the Master. We spent several hours from bed to bed, rearranging the store practically to try out certain bases with certain mattresses. Through it all, Syeda was patient, and extremely accommodating. Although we haven't yet made a decision on what we actually want (really liked the Tempur-pedic)... I felt as though today warranted taking the time to post a review. This process can be extremely stressful, and confusing.. and sometimes uncomfortable due to pushy sales people -- not here! Not Syeda! At every turn Syeda put the ball back in our court, and reminded us that there is no best or worst. The decision is preference and what feels good to each individual person, their lifestyle and focus. This Mattress Firm is truly the best one in NOVA, and it's because of Syeda. If your looking for a mattress at any budget, be sure to stop in and see Syeda.

My mother ordered a bed and was offered an adjustable frame with headboard attachment in January…read more The mattress and arrived with the adjustable frame. The professional bed installer said, " oh well this doesn't work" when he had the wrong parts for the head assembly, and he left. I went to the store,provided them with the correct part number. Another part was ordered, when it arrived in about 3 weeks, it was the same incorrect attachment. Next we had to order directly from manufacturer. This was wrong as well. Finally a new basic frame was brought over in exchange. The installer didn't have bolts, so he TAPED the headboard to the frame! Poor service, poor installation. We do not recommend this store.

Great service, very friendly employee when I walked in :) Saw they had some loose vinyls and he…read moregave it to me for a very nice price! Would recommend coming here Limited store selection options because they're trying to sell everything but still some great items left

Great shopping experience without hovering salespeople!!! The upstairs warehouse is no longer open,…read moreand they will order items not available in-store. The prices are much better than the chain furniture stores. The salesperson discounted every item and included free delivery and a 2-year warranty.

Absolutely incredible service and exceptional product lines.could not ask for anything better! Mike…read moreand Matthew are the best!

I went to Baer's Mattress Den based on other reviews and I am glad I did. Theresa was very…read moreknowledgeable, helpful, and a friendly person. She helped me narrow down my choices based on what I liked and disliked about past mattresses. She didn't try to get me to buy more than I needed and gave pros and cons of the mattresses, pillows, and frames. Theresa also discussed prices with me, which helped me get just what I wanted - a great setup and value for my money. The two men who delivered my mattress, pillow, and adjustable frame (maybe father and son??) were friendly and efficient. They removed my old mattress, boxspring, and frame for a small fee, which saved me from having to figure out how to dispose of it all. I am SO happy with my purchase, and so glad I went to Baer's! If I have a need for new mattresses in the future, I will definitely return to Baer's. I highly recommend them!

They have a nice selection of mattresses at a number of price points. Joe was incredibly helpful to…read moreus. We felt like he tried very hard to help us in whatever ways he could. Delivery was scheduled for the next day; they arrived promptly and took the new mattress upstairs. All in all, the service was great and the selection was ample.

We are in town shopping for a mattress and additional items fir our parents. Our first and only…read morestop was at Mattress Warehouse. We walked in and immediately started laying and stretching out on the beds that felt like heaven, until we were greeted by the manager, Alex. Alex was nothing short of perfect! Thank you so much for helping us find the best Mattress solutions and add ins for our budget! We appreciate your depth of knowledge and care to help. Can't say that for other places. If you want honesty, great customer service with integrity Alex at is your person. Will post an update after our delivery tomorrow!