I called the store ahead of time to make sure they had mattress's in store ready for immediate…read morepickup. Faris took the time to handle my questions completely and politely. My husband and son went there immediately and were so impressed by his knowledge. Friendliness and helpfulness. They came home with a wonderful mattress for a wonderful price I highly recommend this store and wonderful sales person Thank you Faris for helping my son recreate his room and have many nights of wonderful sleep

I recently purchased a mattress and adjustable base from this location for the Memorial Day weekend…read moreSALE. I was really excited about the deep discounts on the sale price, so we were eager to get the mattress. Firas was our mattress expert, and he was determined to provide a high-quality service in case anything should go wrong with the delivery or product. Well, come delivery day, the DELIVERY was ABSOLUTELY TERRIBLE, likely just a bad 3rd party that Mattress Firm uses, and no reflection of my sales team at the store. The delivery team was RUDE and wanted to be out of our house as quickly as possible. They brought the new mattress in and removed the old one, as required, but then, when they went to bring in the base, the box was noticeably damaged and punctured. The delivery team said this "was not a big deal and happens all the time ... it will work fine." We opened the box and found there to be rips and tears all over the base, which they insisted was fine. The delivery team also set up the base and took the extra pieces with them after I had instructed them to be left with us in case we needed to adjust the height. They were visibly angry that this was not a quick drop-off for them, despite the damaged merchandise, which I had every right to refuse delivery of, since I did not purchase damaged merchandise. I quickly called Shawn (in front of the delivery team), the Assistant Store Manager at my Mattress Firm location, explained, and Firas was off that day, so not able to resolve our issue directly. With some conversation, Shawn was able to resolve our issue and arrange for the base to be swapped at no charge to us. The new base arrived in excellent condition and worked exactly as intended. Shawn and Firas were FANTASTIC and I would recommend them to anyone. Thank you for making this situation right.

We've been using the massage chair purchased from Hitrons store for over two years without any…read moreproblems or issues. Our family uses it every day, taking turns and waiting patiently in line. Sometimes it relaxes us so much that we fall asleep, and we have to wake each other up. It's truly the best investment in our home's recreational items. Recently, we had to sell our house and move, so we contacted Hitrons. They promptly arranged the moving schedule and packed the massage chair incredibly well in a short time, seamlessly easing our stress from moving household items. They communicated promptly and efficiently every time we had questions. Hitrons is the clear winner, providing the best products, prices, and customer services . We highly recommend Hitrons overall.

We had an overall great experience with the entire team, from purchase to maintenance, delivery,…read moreand customer service. I am very pleased and satisfied with their service. I highly recommend them to everyone.

We were looking for a new mattress/bed for an upcoming move and had several we were highly…read moreinterested in. We visited the Tempur-pedic flagship at Tysons and worked with Chanda who was extreme knowledgeable and a delight to work with. She was patient, thoroughly explained all the technologies, and provided us space to discuss our decision. We found (what we hope to be) an amazing bed that my husband I will both love in a safe and friendly environment. Can't wait to get our new bed when we move into our new house soon!

We bought a mattress here recently - and it was a great experience. I have been wanting a…read moretempur-pedic since I was a kid, so I finally treated myself and bought the mattress and smart base. COVID Pre-Caution - The employees wiped everything, had masks/face shields, provided us with a sheet to use to try mattresses, and had hand sanitizer almost by every bed Employees - Honestly, they were great. Skylar was very informative and assisted us throughout the process. He gave us an honest opinion and was not pushy at all, which is why we came back to buy the mattress here. The manager Chanda (I believe, sorry for the spelling) was AWESOME and funny, and gave us the best deal possible. I rarely leave reviews, but I had a great time dealing with this store and product, that I highly recommend you use them if you are in the market for a new bed/base! PS - I asked what delivery was like and they stated 7-10 days. I had family coming in the next weekend and asked if there was any way to expedite. They said they will try...I received the mattress three days later. SO HAPPY!!!! Thanks again!

Special kudos to Rozie. She met us at door and with a few questions and an electronic mattress…read morediagnosis, steered us the the mattress that would work with my body type, sleep style and budget. After a few minutes my wife and I selected the Goldie locks mattress for us. Fantastic sales and service. Before buying a mattress on line or elsewhere, recommend you give this store a try first. Finally and most importantly, Rozie helped save my over $500 over buying online or another store.

Mush was a very knowledgeable salesman. We appreciate his time and expertise. We look forward to…read morereceiving our new bed!

We've had a Sleep Number for years and I recently received a VM that we had points to use in the…read morestore:) Jorge Villatoro helped us pick out the perfect pillows. He is extremely knowledgeable in all things sleep number! We are thinking of upgrading our mattress in the future and will be sure to go back for Jose's help

A couple of months ago, my husband and I decided to explore LoveSac, so we visited the Ashburn…read morelocation to learn more about their couches. From the moment we walked in, Dre warmly welcomed us and guided us through everything we needed to know. He was incredibly knowledgeable and helped us choose the perfect fabric for our family. Fast forward to recently, we decided it was finally time to buy! When we returned to the Ashburn LoveSac, we were delighted to see Dre again. He remembered us and made the entire process seamless. We were thrilled to see LoveSac's newest feature--the recliner--which my husband immediately fell in love with! Dre not only helped us place the order but also helped us score an extra $200 in free accessories. From start to finish, our experience was top-notch. If you're considering LoveSac, head to the Ashburn location and ask for Dre--he's the best! We can't wait to enjoy our new couch!

Lovesac champions a unique and clever concept to ensure versatility and timelessness into your…read morebudding furniture experience. My husband, for example, bought a Lovesac in 2021. Of course, since our marriage, our combined styles differ much than my husband's style 4 years ago. The customer service goes above and beyond to help you visualize the right fit for your home; Doug, in particular, spent a good part of his time visiting with us and taking an interest not just in our business but our story. 10/10 recommend.

I totally recommend Bob's Discount Furniture in Manassas. It right by Burlington and Best Buy. Very…read moreclean. Swag decor. Furniture looked solid and sturdy. I came in to look at sectional sofas and I met Ali. Ali was very pleasant to do business with. All things in the store are for sale. He gave me tips about how to look at the cards on the Furniture for more info, regarding bundling, color, etc. Very nice. We spoke at length about lots of things. I saw my sofa. I knew I was getting it as soon as I saw it. Even the pillows on the sofa come with it. Ali walked me over to the coffee bar, and we sat to discuss and sign documents. (Coffee was delicious, by the way) The whole process was super easy and Ali made me feel good with my choices. My sofa is being delivered Friday and they'll put it together for me too! So exciting. Come check out Bob's in Manassas and have some coffee!

Don't buy online. They don't take returns or refunds. Delivery persons don't speak english or read…read moreenglish. they are not skilled at assembly of furniture. Their furniture is built overseas and is junk...

Saba was extremely helpful. Thank you for making my decision…read morea lot easier choosing the correct mattress to purchase for my needs.