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Mattress Warehouse

5.0 (1 review)
Special Hours 9:00 am - 9:00 pm
Updated 3 weeks ago

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1 year ago

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Mattress Firm - Willimantic

Mattress Firm - Willimantic

4.1(8 reviews)
17.9 mi
$$$

My husband and I went to the store on 7/3/2017. We were greeted by Lynn. She introduced many…read moreproducts to us. We first tested out what type of mattresses we wanted meaning firm, in the middle, or soft. Once we determined what type we wanted, we then tried all the mattresses. She was very through in explaining the difference between each different mattress. Details were awesome in making our decision. There was no pressure. She gave us as much time we needed to try each one and to discuss what we could afford. She definitely knew what she was talking about. We came to a decision and she walked us through the process of the purchase. We were able to finance for 72 months at 0% interest. WHAT A DEAL! Our credit limit wasn't as much as the mattress but she made adjustments to match our limit so we were able to purchase what we wanted. On top of that, she threw in 2 most awesome pillows. The cooling kind. OMG they are wonderful! We expect our delivery on the 5th. Looking forward to sleeping on our new mattresses. Oh and, Lynn did explain that we are to give the mattress 30 days to adjust to....the mattress works with you and your body needs time to adjust. And a 120 return policy if we decide its not for us. SUCH A DEAL! Thank you Lynn for your help and we look forward to getting some good night sleep!

Not Impressed with the service. I bought a Mattress for my son the Friday after Christmas. The…read moresales person sold me a "door buster" and said it could be in the store by the next Tuesday. This was perfect as it was a present for my son, we were exchanging on Saturday and since all of us would be off for the holiday the following Tuesday. When I called the next Tuesday they said it was indeed in and we could come and get it. We did, but it was the completely wrong item. The sales person- a different one, tried his best to correct the error, but now it wouldn't be in the store until 1/13/15. Not while my family was off on holiday. He threw in a pillow. Not free delivery, but a pillow. Strange, but my husband hushed me and said he would take that day off/ work from home so he could go and get it. I understand that when you say an item will be available to pick up it would be during business hours, and nothing to the contary had been said. So, the mattress came after 7pm. not the most convienent time, and I said wouldn't it seem to make sense that you offer to deliver this mattress since it was three weeks and really an extra day late at this point- the district manager said"no, you're already getting a pilow" I told them that was a shame as I need to replace serveral mattresses in the next year or so- and I will not choose to spend my money there. The sales person was baffled. Just unimpressive if you ask me.

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Mattress Firm - Willimantic
Mattress Firm - Willimantic
Mattress Firm - Willimantic

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Mattress Express

Mattress Express

5.0(5 reviews)
22.3 mi

I went to Mattress Express on a weekday. It seems like everyone in my neighborhood located off…read moreMineral Spring buys their mattresses from Bill. This man is well-spoken and explains everything simply and clearly. He does not "upsell." He asks about your needs and explains about the least expensive to most expensive mattresses and how each mattress's features differ. I told Bill I was in agony because of my neck and back and I thought it was probably because of my old mattress. I purchased the second most firm king-size mattress and foundation along with two specialized pillows for neck pain. I have now slept two nights with my new mattress and pillows and my pain is already diminishing. The mattresses were delivered on the date promised and my old mattress and box spring were taken. The two men who delivered my mattress were very personable. Actually, they were downright charming. They took away my old mattress and foundation and delivered and set up my new one quickly and meticulously. They made sure I was completely happy with the set-up. I understand now why my neighbors speak so highly of Bill and Mattress Express. This is an exceptional, local small business with a very knowledgeable and personable owner. The store offers a wide range of choices and price points. In a word - Mattress Express is OUTSTANDING.

Ever so grateful for Bill's professional and expert services as he helped my elderly Mother choose…read morea new mattress. A total God sent blessing indeed! Not only was her comfortable new mattress delivered on time, they took away the old mattress! A complete service that eased my Mom's burden greatly. Prayers were answered and customer service and product could not have been better with price points that fit perfectly.

Mattress Warehouse - furniture - Updated May 2026

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