They've gone downhill quite a bit. Having been a regular customer over the years multiple times for…read morelarger projects I went back to them again to get prices. The following week I went with cash in hand to pay for the materials for the project. Purely miraculously coincidentally they claim prices went up by $350 in one week. I get this lame excuse from the counterperson saying well lumber prices change weekly. The problem is lumber's down anywhere from 3 to 5% in the past month. So what they did was quote me a price a week earlier for in stock the same as they had in stock when I arrived and they raised the price $350. I asked to speak to a manager no manager comes out I ask for a phone call no manager calls. This is bait and switch lumber prices did not increase they decided to just arbitrarily and randomly raise prices and not honor what was quoted. I've spent over $40,000 over the years at Coventry lumber. Because they would not honor their prices I will never go back to them again.

I've been using this place for many years always great now you can't even get anyone to pick up the…read morephone you leave a message and nobody calls you back horrible service

Bob, the owner of Suburban Remodelers, will probably never see this review…read more Let this be his greatest weakness, but Bob isn't exactly the most tech-savvy contractor you'll ever meet. He does all his estimates on paper, gets his pricing from a paper catalog, hands out business cards at fairs and trade shows, and engages in many other old fashioned histrionics to make a living. He may never truly understand the concept of an "online reputation," in fact. But none of that really matters... Bob is an extremely nice guy, and the results of his work were impressive. We just needed five new vinyl windows upstairs to match the relatively new existing ones downstairs. Bob identified the downstairs windows (Harvey Slimline), and found all the right materials to make the upstairs match nicely. It was a small job, but it was executed very well, and for a much lower estimate than the handful of other contractors I met with. Bob and his co-worker were done in about four hours, and cleaned up after themselves nicely. Fair price, job well done. Hopefully, Bob won't be too surprised when his next customer tells him, "Well, I saw your good reviews on Yelp." "Son of a gun, what the heck is a Yelp?" he will most likely reply...

My roof was put on July/August of 2018. In Jan 2019 there…read morewas a leak in the kitchen (shown in pictures) due to 1/2 hole being left open in the roof. In May 2019 we are starting to notice water behind our walls on the second floor. Final inspection was never done on the roof because owner of company never called to schedule it. I had it done may 22nd 2019 and it did NOT pass. There is many issues. Sealant was applied to cover up mess ups holes in roof that where never there before roof was even ripped. A ridge vent was applied and never should of been. Very time I came home during the process business owner was never on site. He told me before hand this was not his crew so I expected him to stick around. I came home at least three times a day during this due to having a new puppy at home. Now with everything going on I am noticing other concerns refusal to provide insurance information, he shit his phone off to avoid phone calls from attorney and myself.

Just great people making for a pleasant experience - smooth and could have been quick if you didn't…read morestand there chatting for a while because of common interest. I forgot what a good place it was!

I was soooo lucky to have found this place. Had been looking for railroad ties and fence railings…read moreto replace the worn ones in the yard. I found exactly what I was looking for with very reasonable prices. Julie and Skip were very helpful. Highly recommend!!!

contacted this company about a year ago . spoke with Jenn who seemed at the time very nice . called…read morea year or so later she said she remembered me and would contact me when she looked for the estimate . never heard from her again left a couple of messages and no call back no reply . nice way to run a business.

Great company. Nick and Cam put in the window and frame pretty quickly and did a very complete job…read morewith the insulation and customer service. Jenn from the office was fantastic and even personally brought the screen section to us to install. Gordon - Woonsocket, RI

We are currently in the middle of our kitchen/bathroom renovation. Throughout the process so far,…read morefrom the initial sales/estimate through cabinet installation, my wife and I have been very impressed and happy with KCCNE and their partners. All of the people doing the work have been great and put a lot of effort and attention into their craft. We have also found our project manager, Cody, and the rest of the KCCNE staff to be very responsive to any questions/issues. And finally, when issues arise, as they inevitably do in projects of this size, KCCNE has been very easy to work with to get the issue resolved. No fuss or any problems. I definitely recommend KCCNE.

Quote was way higher than most other similarly qualified vendors. Pushy salesperson, "take it or…read moreleave it" attitude.

We worked with The Drapery House on a number of projects over the years and spent more than $30,000…read moreon custom window treatments and design work. Their craftsmanship and design expertise have always been exceptional -- no question there. Earlier this year, while cleaning out my home office files, I came across documentation from a project dating back six years -- one that had never been fulfilled. To be completely transparent, I had forgotten about it until now. I reached out to request a $200 refund for the uncompleted work. Despite providing clear documentation and context, my request was handled dismissively. It's disappointing that after years of loyal business, The Drapery House refused to honor such a simple, good-faith request. It makes it clear they do not value long-term customers. It's also worth noting that The Drapery House is not BBB accredited, which may help explain the lack of accountability we experienced. It's a shame when a company known for quality undermines its reputation over something so small. I'd be glad to share the full email correspondence with The Drapery House to anyone interested in understanding the experience in detail.

Talked to Al over the phone and, similar to the other 1 star review, he made me feel like I…read morecouldn't afford them. Said it would be $2000 for custom drapes. This guy doesn't even know what I want and he's throwing numbers out. Wouldn't do business with, if this how you treat a potential customer, I don't want to know how you treat a real customer.

I would like to say that the technician that came to our house yesterday was outstanding .read more

We have purchased many appliances from Keiths. I'm a little late in this review, but Unfortunately…read morefor us we have become regulars bc 4 appliances have needed replacement in under 4-61/2 years. Not their fault. I'm just getting to the point. They have an excellent service department, especially Sammy. D Josephine was extremely helpful when I was extremely irate. They have an excellent customer service department too Top notch! Today, unfortunately, we had to order replace another refrigerator, (3 years of life) but we had a great sales rep Ashley. Patient , kind and knowledgeable . I would highly recommend Keiths appliances. Hands down THEY CARE ABOUT THEIR CUSTOMER! Top notch team Sincerely Josephine

Great selection, great service, and incredible history. As an amateur woodworker making gifts and…read moreDIY projects Big Box lumber yards have a very limited supply of hardwoods and NO HELP. L Sweet has a GREAT selection and Ken Montanaro was most helpful despite my small purchase compared to commercial customers. Just tell them what you're looking for and they will help....unlike Home Depot and others.

They have a great selection of different types of wood and everything looked to be in fantastic…read morecondition. The person that helped us pick out some mahogany was interested in the project we were working on (a table) and looking for the most suitable piece of wood for that use. In addition to lumber they have a small shop with things you'd use for woodworking projects. Any time I am looking at bowed or mangled pieces of lumber at a big box store I wish I had just gone to L Sweet. I want to go back but their business hours are a bit limited during times I am free and my car is too small to handle most of what I would want to buy. It would be worth it to inquire about delivery - I should do that myself!