I have been buying furniture from Chap de Laine's for 25 + years. I find them very easy to work…read morewith and extremely helpful when it comes to selecting furniture for my home. Their complimentary design service is great. They have been at my home measuring for window treatments, carpeting and furniture, many times over the years. Above all, they are genuinely concerned with your overall satisfaction and they stand behind everything they sell.

That is some cheap furniture! And one of the salespeople kept yelling at her customers like they…read morewere animals. Never again.

Buying a new mattress is never an easy task, and you never know if you'll receive great customer…read moreservice. Buying from Yankee Mattress was the best experience from the time I went into the store through delivery. The prices were a great value for the mattresses they sell. Even though my order was not right, they made sure it was corrected promptly. I love this company and will use them again.

I have gone through about five mattresses in the past year. Too soft, two were defective, one was…read morebeyond words and the last was just not for me. I should have initially gone to Yankee Mattress Factory. I received my bed a "Rockland" full size mattress. From buying to receiving my mattress I can only praise everyone in the process. I bought at the Boston Road location

Stay away. This is my second review. If anything goes wrong you will never see them again. We…read morebought a 2 carpets pre-covid. The first carpet came in and they did a great job. See my first review. The second carpet I swear is not the same carpet as we ordered. We paid a pretty price. After the installation we saw Chris and told him about it. Because of covid he didn't come .. I get that. Now a year and 1/2 later we have been to the shop at least 8 or 9 times, ran into him in at a few restaurants and still have not seen him. We plan on replacing the rug that was 2300 with another one because it is so horrible. I love shopping small business but if they don't stand behind their products I'll shop with the big guy!

We wanted to replace carpet in 4 bedrooms plus stairs and hallway. Chris was very helpful, coming…read moreto the house to get an idea of what we were looking and then suggesting a variety of options. He allowed us to take numerous samples home. Carpet was ordered and came in as promised. The installers were excellent, very professional and cleaned up as they went along. A very positive experience.

John Wolowicz was very helpful and professional and gave great advice and service. you should ask…read morefor him when you shop. This store has lovely choices and reasonable prices. thank you John for all your kindness and all your help

My husband and I ordered our living room set back in April of this year. They promised it would be…read morein by May. Then it got pushed back to June, then pushed back to the second week of July. Called them and they said it will be pushed all the way back to August/September!!! I've waited 3 months just to be told we'd have to wait even longer!? I was also told a sale manager would call me back and I never got that phone call. I called 7/15/21 and left a voicemail, absolutely no response or call back. I called well over 15 times today (7/16/21) from my cell phone and work phone, my husband called from his cell phone many times. FINALLY someone picks up! And finally we canceled the order and are being issued a refund! I shouldn't have to deal with this stress while pregnant!!! NEVER EVER AGAIN! I will take my business and money somewhere else!! Do NOT go to this store if you truly want something for your house. I don't care how great the price is, it is not worth the stress or headache and unprofessional customer service.

I just recommended this custom mattress maker to a friend and within a week he purchased and has…read morereceived his new mattress. I purchased mine seven years ago and love it. Thank you Vladimir (owner/sales) Catherine

I recently had an experience with a local business that anyone interested in buying a mattress…read moreanytime soon should read. My wife and I are not the smallest people we know by far. In the last 9 years we have gone through 2 expensive mattresses. One that cost over 2,500 dollars. We couldn't believe that we again needed a new mattress. Several trips to the chiropractor later I began to believe we in fact needed a new one. I had been given advice to go see these "2 guys" in Feeding Hills Ma SIGMA Mattress. They owned the small company that built them by hand. After stopping in and speaking with Alex I felt very comfortable that he knew what he was doing. He cared about my issues and would help build a mattress specifically for our needs. I brought my wife back with me and she got to test all the different options and see how they were all made. Where can you do that? Not in a strip mall store. Anyway our custom mattress was delivered within 24 hours and we couldn't be happier with the product and the service we received. Best of all...HALF what all those guys in the paper and TV! No kidding, HALF! We were so pleased that's why I felt compelled to write this review. I also feel good that our money is going to stay right here in the Valley! Thank You Alex& Jim at SIGMA Mattress!!!

Jeff was amazing at sales. Handled the delivery and logistics. Including dealing the tax free…read moreweekend. They also helped in moving our old furniture and placing the new. Very professional. Same experience we have had in the past.

Bought 2 recliners 1 1/2 years ago and my husband seat cushioning is shot...... He is not…read moreoverweight, and it has normal use. Called store to report and was told I need to PAY OUT IF POCKET for replacement. Don't get your next chair there If you want quality and long term wear.

Get everything in writting , paid on one couch set for about 8 months , was way too big for my…read moreliving room, still brand new had tags on it still i exchanged it , woman at frontdesk said she would credit me few months on another couch new ? Said in few months it would be paid off in december december came gut said its not paid off till april thats another 1,400 dollars in payments i paid from sept 2016 160 a month till november of 2017 still dont own couch and its 2700 into aarons and no couch and they want another 1,400 for crap couches that cushions come off on a few and one arm rest leans and there new my ass ...dont go always paid on time..no issues and thats what a good customer gets ...place is rip off city ...stick too biglots get a nice sofa set for 600 ...and you guess what own it in fewer payments thats where im going

We have been doing business with this Aarons Furniture & Appliances for over 3 going on 4 years…read morenow. I have never had a problem with any of these people. Luz is usually who happens to be our go to person with any questions, concerns, and even a problem we had, She handled our issue with the utmost concern as professionelly as she is. As example of this, We bought a refrigerator from Aarons, the delivery date and time was perfect for us, but there was a scratch on one of the front door panels, I called, explained the scratch and Luz to our rescue, I expected maybe some paint to match or as like, I got a new refrigerator door ! She isn't a relative or personal friend, in my opinion, if this place, Aarons does this for me, a regular customer, I can only imagine, how well they'll treat the rest of the customers that frequent this store. You don't have to take my word for it, go in, say hello, let them help you to get to know the company" Not one problem should sway your decision making. I don't know how other people make their payments, I can call in my payments. I don't know about the restrooms, haven't needed too. They have ample parking. I'm Not bombarded with staff to help me, I can take my time, knowing someone will help me along as I need it. It is Very Convenient, what else is there to say about them? I think We have found Our Furniture, Appliances, Televisions, Computer laptops, place to go. You pay for what you get, you get what you've paid for, in a timely manner, you establish credit. Aarons makes it easy to purchase things you need or just want.want, even for first time buyers ! Don't be late, you will get a complimentary reminder call, it's not aggravating, it's a reminder, Sometimes people get busy, plan vacations, they've reminded me when my Husband had surgery, I thanked them, it's my credit I've established. I want it remaining in good standing condition. My son filled his apartment with Aarons Furniture & items. It's A GREAT PLACE To shop !! Thankyou to Aarons, 120 Stafford Street, Worcester MA. Returning Customers, Bob and Barbara Psst..I'm interested in a Mattress Box Spring now :)

I appreciate that he showed up very promptly to give me an estimate. Also, when the blinds came…read morein, he worked his schedule around mine and again came in very promptly to install them. A competing company never returned my call and text which led me to go with shades on wheels. Customer service is important.

Because I have worked with Shades on Wheels so many times, I wanted to write a thoughtful review,…read moreso sorry if it's long! The best shades and blinds are found at Shades on Wheels which serves towns on the South Shore of Boston and in other areas of Massachusetts and Connecticut. Barbara Thomas and Shades on Wheels bring the showroom to you! She makes it so easy. Don't waste your time searching other options. Barbara is your gal for residential and commercial custom shades and blinds installations. There is simply no debate. When Barbara Thomas came to my houses and place of business for window covering consultations, she always made suggestions that only someone with her expertise can make. They were things I never would have thought of. Barbara showed me options from her sample books, laser measured to microscopic accuracy and ordered from the best window treatment vendors in the world. Each and every time I have used Shades on Wheels, the installations have been flawless. Not only were her professional installers lightning fast, but so neat and tidy I hardly knew they were there. All of my shades and blinds perform perfectly and I get tons of compliments. It has been completely stress-free and absolute pleasure working with Shades on Wheels and Barbara Thomas. Decades spent in the shades and blinds business has earned Shades on Wheels the elite status of being a Hunter Douglas Priority Dealer and the prestigious Hunter Douglas Certified Kirsch Diamond Award. It's no surprise. She participates in all the webinars and trainings offered by her premium vendors, has been the Best of Houzz every year since 2016, and received Angie's List Super Service Award. Barbara knows her product better than anyone else around and is not someone who just jumped into the custom blinds business. Shades On Wheels sells and installs custom window treatments like honeycomb blinds, motorized shades and blinds for skylights and windows, roman shades, woven wood blinds, wood blinds, interior wood shutters, plantation shutters, vertical blinds, mini blinds, roller shades, sunscreen shades, cellular shades, pleated shades, sun shades, blackout shades, horizontal blinds, modern and traditional draperies. Too many to name! As are the manufacturers she works with like Hunter Douglas, Graber, Horizons, Lafayette, Landmark, Levolor, Kirsch, Comfortex, Carole, Castec, Robert Allen, Norman, Worldwide and more. Everyone wants to work with Barbara. The last thing I'll say is about DIY shades and blinds. Maybe you're thinking of purchasing and installing shades or blinds yourself. Good luck with that. First of all, the measurements have to be precise, and by precise I don't mean to the quarter inch. Windows, skylights and doors don't fit into perfect, geometric openings to begin with, and structures shift which of course changes the corners causing the angles to skew. The word "custom" means done to order according to specific measurements and needs, therefore all shades and blinds are "custom." You buy and install "custom shades and blinds" because you are fitting them to your windows. Shades on Wheels goes so far beyond "custom" we need to invent a new word! So, go for it! You won't regret it.