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Mattress Firm Enterprise Shopping Center

5.0 (1 review)
Closed • 10:00 am - 8:00 pm

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1 year ago

Had an excellent experience today at mattress firm Christina was very nice and very helpful.

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Ashley Store

Ashley Store

1.9(8 reviews)
1.0 mi
•$$$

Terrible durability and quality. Bought $5K worth of furniture one and a half years ago. I wish I…read morehad taken the fact that they only included a 1 year warranty at no additional cost, as a sign that the company couldn't stand behind their products. My dining room chairs are constantly wobbly, and require tightening every other week or so. My couch has begun to fall apart, and my bed has broke for a second time. The first time the bed broke, we were luckily under the pathetic 1 year warranty, but now we're SOL. Everyone can argue to buy extended warranty options, but another $500+ is hard for everyone to fork over. If I knew their products were such garbage, that can't last daily use, I would've, but instead I trusted a name brand corporation to have the customer's interests at heart. Will NEVER shop at Ashley's again and will NEVER recommend them to friends and family.

This has to be the most frustrating buying experience ever ! fist off lied to at the store about…read morewhen the furniture would be delivered , over charged $1500 on the bill for furniture protection wasn't asked I only noticed because the bill was much higher in the store than online , Jamar the salesman not very honest at all so beware ! that should have been a red flag to go somewhere else .,the furniture I purchased got delivered it was damaged I was told someone would come to the house and fix it ! Seriously fix furniture that shouldn't have been delivered damaged to begin with . The sectional was delivered and one of the chairs was a completely different color , the ottoman was damaged stained and dirty ! I ordered the furniture October 30 received damage furniture middle of November , today January 21 they deliver the replacement ! A dirty damaged and stained ottoman I'm pretty sure it's the same one the took away 2weeks ago, they said they can get someone out to clean it !SERIOUSLY Go somewhere else the customer service is awful ! I have since gone to a local furniture store Barrows the experience was night and day .

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Ashley Store
Ashley Store
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Mattress Firm Enterprise Shopping Center - furniture - Updated May 2026

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