When my mother recently passed away unexpectedly, I was thrown into making arrangements for her. While we had talked a little bit about her desires, we never got to the point of choosing a burial location, or what decisions would need to be made. My brothers were in town for her final days and we rushed to schedule a service and burial so they could get back to their families and their jobs. Mostly, this meant taking what was available and going with it. The burial marker/headstone was pushed aside as something to do later. Thankfully, when I was ready, I called Mattos and got to speak with Ryan. He was so kind to meet me at his office on a weekend. He talked to me about the different stone options, pricing and how the engraving is done. He narrowed down the overwhelming number of choices to the handful that met our needs and priorities and we walked out knowing we were in great hands. We received a proof to approve and shortly after got a photo of the finished stone. Ali was on the case sending updates and coordinating with the cemetery. I worried about nothing. The family at Mattos takes excellent care of the families who come to them. Thanks to Ryan and Ali for your help and support! read more

Ali was super helpful and patient through this very emotional process. Can't thank her enough for the support and ensuring my father's stone looked exactly how we requested it to be. Highly recommend. read more

Very good service in person and online. Ryan is the best ! I live spending time at the business and online service is great.

If you want the best of the best, then Bras & Matos Monuments is beyond excellence! Their prestige services caters to everyone's designs and budget, even if you're just comparing quotes or not sure yet of what you want done I can promise you their team of experts such as Ali Vega will walk you through the process without making you feel pressured. My sister and I went shopping around for a headstone for her husband's one year ceremony, at every location we visited everything felt "fixed" to using their templates, however when we discovered Bras & Matos Monument our knowledgeable rep Ali took her time with us explaining all of our options, from pricing to the pros and cons of each type of stone and ideal time frame, etc. We designed a beautiful bronze on a black granite stone in such short noticed but they made it happened for us, so grateful for their commitment to meet our deadline for our one year headstone unveiling. The quick and clear communication between you and your assigned rep is amazing, Ali went beyond her job description many times to assist us. I love how their graphic designer brought our custom vision to life, their advanced technology allowed us to remotely see proof of the progressed product and made multiple revisions as needed until we were satisfied with final result. The team were very respectful in Following CDC guidelines with this pandemic, masks up and sanitizer available for customers plus of course social distancing. Hire someone for the job that respects your safety though we'd really love to give our rep a hug I just love how friendly and family oriented Bras & Matos Monuments were. If I could rate at 100+ stars I would in a heartbeat, thank you for meeting BEYOND our expectations! read more

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They worked with us and brought an idea to reality, the team here is there to make an ever lasting stone for your loved ones. Thank you again! read more

Mattos Monuments - Funeral Services & Cemeteries Near Me - Hayward, California

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I can't say enough amazing things about Mattos Monuments! It's a family owned business and it's apparent that they care about what they do for grieving families who want to honor their loved ones! I had Ali Vega as my representative and she was just so kind, patient and honest. I never felt pressured to purchase, but they have such an amazing inventory I just could not go anywhere else! I told Ali what I want and she made it come to life! Every detail was included and I can say that my brother is truly honored with the memorial we purchased from Mattos Monuments! I highly recommend this company! Great value, great products and overall just a great company with great people! read more

Mattos Monuments - Memorial honoring our loved one! - Funeral Services & Cemeteries Near Me - Hayward, California

In business since 1897, this family-run business is the only place I will go for custom work of exceptional quality and reasonable pricing. Whether you wish to memorialize a family member or a beloved pet, Ali and her team will not disappoint. read more

It's not easy buying a headstone for someone you love and have lost. I lost my 24 year old son and I was dreading the process of getting a head stone. When I walked into Mattos, Ryan greeted me with a warm smile. He was friendly, empathetic and extremely knowledgeable. He also had great design ideas. It may sound odd to say that I had a great experience picking out a headstone, but because of Ryan I actually did. Ryan worked with me to ensure the headstone was exactly what I had hoped for and was completed on time. His suggestions made the headstone something I will be proud of forever. My Godmother passed recently and I am going back to Ryan at Mattos to purchase the headstone. I can't recommend Mattos and Ryan highly enough. read more

We have been so pleased with the top tier service that we received from Ryan, Shawntel, Ali and there was another person. You all have made a difficult task to do, so much easier. In addition, we live out of town so even with this barrier, Mattos Monuments were very good with their communication and efficiency. Job well done!!! read more

Loosing a parent is tough. The burial process is tough, fast paced and forced on you with no time to process, grieve, and or think ... Mattos Monuments in Hayward, CA. hands down the place for your monuments needs. Someone passes away in SF Bay Area - it's like clock work Duggan's, Colma Cemeteries and Monuments .... Run of the mill Monuments. My mother wasn't run of the mill. Her stone wasn't going to be one either. I walked into every Monument place in Colma. Baffled that I was told I couldn't get anything unique. The outstanding staff at Mattos Monuments were warm, patient and understanding. I want to apologize for being a pain, because I was. Thank you guys so much for being 5 STAR. I now can complete my mother's resting in peace. I appreciate you all. If you're in the market or in my shoes - Mattos Monuments - Hayward, CA. is definitely 5 STAR and you can get unique!!! Thank you. read more

Mattos Monuments - Mom's Monument - Funeral Services & Cemeteries Near Me - Hayward, California

It's very difficult situation to deal and lose your love ones, specially your parents. I stop by their office to find out about memorial stone for my parents and didn't have idea what really we need. After meeting Ryan and later other staff who gave me some idea ,myself and my siblings come with design and the staff made it exactly what we have had in mind and made this process painless and easy. They are truly professional and meet our needs done even before time frame that was estimated. We are so happy and pleased about their professional work and friendly manner . read more

Scheduled a meeting with MATTOS and it was pretty quick to get a soon appt. Met with Ryan and very friendly and informative. He explained everything clear to us about what's best, what lasts longer, pricing and all. Very understanding and helpful to our needs. Suggested things we didn't even think of. We will be contacting them back for what we discussed. Recommend them to anyone who needs help in these situations. read more

Mattos Monuments did a good job helping us select our dad's headstone. I really appreciated the fact they didn't try to upsell up on anything. We didn't want to spend a lot and wanted something pretty simple. The process of picking out the stone, the text, and font went quickly and efficiently. It did seem that we went a long time without hearing any updates...but just when I'd start to wonder if I should reach out, I'd get an email. So maybe some quick updates via email as to where they were in the process would have been appreciated. The first proof was good, except that the text at the bottom of the headstone was clearly way too small in proportion to the rest of it, so I was kinda surprised that no one noticed that and improved it before sending us the proof. Not a big deal...we asked for them to enlarge the font and they did so right away. Parking is a bit difficult/confusing at their office, but nothing much can be done to improve on that, I suppose. All in all, generally a good experience, and I would recommend them. read more

Using Brass Mattos Monument Co. was the best decision for creating a headstone to beautifully remember our dad by. Ali was responsive, kind, and made sure all of our wishes came true. This headstone is so special to my family. Thank you Ali and the Brass Mattos Monument company for taking care of us and helping honor our dad in such a special way. read more

Mattos Monuments - Funeral Services & Cemeteries Near Me - Hayward, California

5 stars, no surprise and well deserved. What a great place, beautiful work and amazing people. Thank you Mattos Monuments for all your help, they making it simple. I appreciate your kindness Ryan. Thank you. read more

My husband passed away last August and I had intentions to have his monument completed before his birthday. After going back & forth with the cemetery of what I had envisioned getting the bare minimum of what I actually wanted done they were going to charge an obscene amount. I called Mattos Monuments and immediately made an appointment with them. I walked out with a sketch of everything I wanted PLUS more! For a very fair & reasonable & great price! They even were able to execute in a VERY timely fashion. Ryan was a great help and super tentative to my family. Every time I have had to call the staff has been pleasant and caring. Let's be honest, if your in a position to seek out a Monument business your heart has probably been shattered and you need people who genuinely care and aren't just there to take your money. I am one very satisfied customer and I will be referring them to anyone I know in need of a Monument! My husband is definitely looking down from above so impressed with his stone.Thank You Ryan & your entire team from the bottom of my heart! My family appreciates you all for your hard & detailed work! read more

Mattos Monuments - Funeral Services & Cemeteries Near Me - Hayward, California

During the most difficult time in my life these folks made the process of ordering a headstone for my husband quite easy. This was my first experience and Ryan made the entire process easy to understand. They delivered promptly on their word and were there every step of the way for EVERY question I had. The product came out exceptionally beautiful and I am forever grateful to this family owned business. read more

Mattos Monuments is the best! Quality work, professional, kind, and timely service!! Thank you Ryan for working with my sister in law to bring her vision to life! It hasnt been easy for her and our family losing our brother. But having his headstone completed brings a little comfort, especially for his birthday this sunday that we will be celebrating! Highly recommend this place!! Thank you again!! read more

Mattos Monuments - Funeral Services & Cemeteries Near Me - Hayward, California

Absolute professionals with a very personal touch. Ryan and quite literally the whole family (really is a family business) went above and beyond to make this a smooth and understandable process. Their time and price estimates were extremely accurate and they worked with us to make sure everything was perfect for a one year family reunion. Being able to coordinate everything from 2k miles away like they were next door was a huge blessing. Trustworthy, honest, fair and caring people work here. I hope in your time of need, you let them take care of your family as they did mine. read more

Thank you again Ryan and Bras&Mattos Family for the beautiful and craftsmanship on our grandparents grave marker. Your Patience working on wording which is in Samoan language was not easy but got every word on point. Thank you for everything it got to the islands couple weeks ago and just put it together. God bless you and your business with all you do. read more

Mattos Monuments - Funeral Services & Cemeteries Near Me - Hayward, California

Unfortunately we will all be in need of some sort of headstone for a friend, love one, or ourselves! Pre-planning if possible is a must,but trust and believe Mattos Monuments will handle you with care in your time of need! They completed and delivered my Grandmother's headstone as stated in out contract. read more

I would like to thank Ryan and his whole team doing a good job for my dad headstone placement. Their communication is very good always updated with us every step of the way. We appreciate your business, time and effort. I will certainly spread nice words to my friends and other families if they need this service in the future. Thank you again! read more

Where do I begin to express my gratitude for this family oriented company. The work that they put into bringing my vision to life was amazing, and I cannot get over how satisfied and also emotional I was with the result. Ali was phenomenal, helpful, professional and very patient with me. Ali made me feel comfortable enough to share my ideas. I lost my husband December 7, 2019 and it was the most painful thing that I ever endured in my life. From the day my husband was buried, I never stopped going to the cemetery every day, and it's the only place that comforts me. While working with Ali on my husband's headstone, I wanted his headstone to tell a story of our love. I found peace in knowing that he now has a beautiful headstone for all to see. I highly recommend this company. You will not be disappointed. Thank you again to Ali & her team for the remarkable customer service and hard work. You guys are awesome!! Happy New Years to all! With love, Keasi T. Eteaki (A happy customer, happy widow) read more

Mattos Monuments - Headstone For Molomona Eteaki - Funeral Services & Cemeteries Near Me - Hayward, California

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From starting point to finishing point the business was handle with class. For this to be such an emotional time and to be able to piece together two memorials in order to create one turned out great. Thank you for your assistance. read more

Ryan is the best!!! Ryan helped our family create the nicest monument for my father. Ali is a fantastic designer. Mattos will take very good care of you. Highly recommended!!! read more

Beautiful, quality work. When we came into their location as a walk in, we were greeted right away, showed samples, options, and a quote. No pressure to buy. Very professional, on time, accommodating, frequent updates on status of order. Very happy with our purchase. read more

Mattos Monuments - Headstone - Funeral Services & Cemeteries Near Me - Hayward, California

As you can imagine having to shop for a grave marker for some you lost and loved so much is very sad and difficult, especially when you have never done it before. I wanted to make sure I was honoring my loved one with a beautiful marker and that is exactly what I got. It was very important for us to get it installed by his 1 year death anniversary and they got it done just in time for the cemetary to install it. Ali Vega went out of her way to make sure it got to the cemetary on time and I am so grateful to her for doing so. The marker is beautiful and I feels great to go visit and see this beautiful maker for such a beautiful person. I hope I don't need your services any time soon, but I know where to go. Thank you! read more

Mattos Monuments - Very happy with this beautiful gravemarker for this beautiful soul - Funeral Services & Cemeteries Near Me - Hayward, California

I had the pleasure of working with Mattos Monuments, Inc. for my dad's headstone. I was impressed with their level of professionalism, attention to detail, and commitment to creating a beautiful and lasting tribute to our father's life. Ali and Ryan were very knowledgeable and helpful throughout the process and offered suggestions to make sure the final design was exactly what we wanted. I would highly recommend them to anyone! read more

Thank you so much I love it the before and after with the picture. I know my dad proud of me it's perfect for him sleep with the angels daddy read more

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My beloved Brother RIP is buried at the Chapel of Chimes in Hayward. My Sister in Love (inlaw) had originally went there to order his & her headstone from them. Long story short DO NOT get your headstone from them you'll be ripped off. Instead come to Mattos where they listen to you and execute detailed vision for your loved ones headstones. You & your loved ones will not be disappointed. Ryan was very professional and captured my SIL vision for her & her beloved husband. They were even able to have it ready within 3mos vs Chapel of Chimes quote over a year (smh) & was also half the price. Thank your Ryan & Mattos for your professionalism & your eye for detail. There nothing they can't do. read more

Mattos Monuments - RIP BROTHER BIG VEE - Funeral Services & Cemeteries Near Me - Hayward, California

If there was a way to give bonus stars I would. First in class run business. They are compassionate, generous with their time and pricing, and extremely passionate about what they do. Just good people. It's exactly what you look for when having to do one of the hardest things in your life. Ryan was beyond kind and knowledgeable in helping us with my brother's ledger. He was so sensitive to the untimely and tragic loss, helped us navigate a lot of the process that doesn't even fall under his responsibilities or the business and was just the kind soul we all needed. Everything was done efficiently. His team is responsive and on top of it. The ledger looks beyond beautiful and high quality. Forever grateful. We always send him blessings when mentioning our experience. read more

Excellent service and quality. You don't have to go through the cemetery stonemasons. This business is family owned and personal.

Had a great experience with everyone I interacted with through this process. They are professional, kind, sympathetic, and what I love the most is the fact that everything is very transparent. They provided updates every step of the way. Made it very easy for us. Thank you Mottos for the great work! read more

Excellent service ! They created exactly what i wanted, end product was perfect. i highly recommend this family business . mark w fremont

Ryan was great to work with and helped guide me to create a beautiful monument for both of my parents.

We are extremely happy with the services we received from Bras & Mattos Monument, Co. Ali Vega was our customer service rep, and she was so friendly, patient, kind, and there for our every need. Big or small! Moreover, the artistic techniques offered here for the markers are very impressive. The marker for our beloved loved one took us two months to create since it was very creative, and not one time did Ali rush us nor complain about the minor changes we were continuously making. She understood we wanted it to be perfect and did just that with all her artistry connections Bras & Mattos has! Choosing a marker was emotionally challenging, but her genuine support made this process pleasant. Thank you, Ali! We cannot wait to see the final product. read more

I had a great experience with Bras & Mattos during the whole process starting from requirements I had for a monument and till it has been installed at a cemetery. Ryan and team had been updating me on a status during this difficult Covid time when a stone could not be delivered on time. They worked with the cemetery to sort out all possible communication questions. The monument was installed last week. It is beautiful and exceeded our expectations! read more

I have never left a review anywhere however felt everyone should know about Bras & Mattos. I cannot express how grateful my sisters and my mom are to have chosen your family to help with the design and delivery of our dad's memorial. Ali/Ryan, your excellent customer service, promptness, and attention to detail is truly unforgettable. Thank you for all your help and making this a beautiful experience. It's everything we have hoped for and more... Thanks, Jennifer C. read more

Bras & Mattos Monument is the best company anyone can use to make a beautiful grave marker for their loved one. Ryan was a delight to work with during this challenging time, and he was always kind, flexible, and extremely patient and caring. Furthermore, the design he came up with was perfect! He customized something extraordinary for my one of a kind Father that makes me smile when I see it. How I came to do business with Ryan is the cemetery we selected made headstones, but they wouldn't make one that included a USMC Medallion. However, Ryan assured me he could make one with the emblem, and meet the cemetery's standards, which is precisely what he did. I can't thank Bras & Mattos Monument enough for their excellent work! I especially want to recognize them for their professionalism as they endured a few inane and redundant requests from the Cemetery over minor issues concerning the marker before it was accepted. I don't know if the cemetery was upset that I found a company to design my dad's grave marker with the emblem or not. However, Bras & Mattos Monument handled it all with grace, and they did an excellent job! I would recommend them to anyone! read more

I normally don't like giving review, but the services / design / price I got from Bras & Mattos are truly exceptional. Ryan, Ali and other staff provide great customer services, and made the process very easy to go thru. From the first phone call of initial quote, to the first meeting of explaining the details, to the final product delivery, it was easy, upfront and smooth. To sum it up, Bras & Mattos is a family run business that treat their customer like their family...Highly recommended. read more