1. Matt Springer - State Farm Insurance Agent

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Conroe, TX

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Matt Springer - State Farm Insurance Agent

5.0 (4 reviews)
Open • 9:00 am - 5:00 pm

Services - Matt Springer - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

Matt Springer - State Farm Insurance Agent Photos

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4 years ago

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4 years ago

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5 years ago

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So to begin with I was not a fan. The first Rep I got for my tentative quote sounded like a young…read moredumb kid. You know the type "ya umm, uh huh ya ummm, uh uh I think....". However, they had one of the cheapest prices and so I called back with my vin info to get a final price. This time I got Carylon Nelson. Again initially I was not impressed, she seemed short overly busy and rushed. However, after numerous holds and phone calls back and forth we got me signed up. She really worked her butt off to find the company with the best prices to fit my budget. On our finale call she apologized and explained they were just really busy and short handed today. I understand that, I have worked in office, some days everything just goes wrong. That apology and explanation made the few minor issues I thought I had all better. Over all the experience was good. Just make sure you yourself are not rushed when calling to allow proper time to get the best quote. Also have all the information on hand, year/make/model/mileage/vin/ name/ address/ birth-date/ TDL number of all those on the policy, it will save the call backs and time.

This is the worst insurance company. Do not do business with this company. Because I was unable to…read moreprovide my prior insurance card to them, they took away all discounts that were given after I paid for the policy. This is stealing, lying and cheating people , the use of illegal bait and switch to conduct business. Do not purchase insurance from this company. When I asked to cancel the policy immediately he told me I need to go to the location . I told him I did not go to any location to sign up. I need him to can effective immediately and he has not done so. His name is Micah; he is a crook. I urge you do not do business with this guy or this company. They are crooks

Matt Springer - State Farm Insurance Agent - homeinsurance - Updated October 2026

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