I've had my insurance with this agency since 2019 and couldn't recommend them enough! Their…read morecustomer service is truly unmatched. Someone friendly is always available to help, whether it's answering a question, making a policy change or payment, or addressing a concern. What I appreciate most is how proactive they are with renewals. Every year, they shop my policies to make sure I'm still getting the best combination of coverage and price. If another carrier is a better option, they explain any differences in coverage so we can make the best decision for our family. If you're looking for an agency that is responsive, knowledgeable, and truly looks out for its customers, this is the one!

I've trusted Karen Ehlers Insurance Agency with my auto, home, and other insurance policies for…read moremore than 15 years, and I couldn't be happier with the service I've received. Their customer service is outstanding. Anytime I have a question, I get a prompt, knowledgeable response, and I always feel like a valued customer rather than just another policy number. What really sets this agency apart is that every year, before my policies renew, someone from their team re-shops my coverage with multiple insurance carriers to see if they can find me better rates or additional savings. They then take the time to call and explain my options. In my experience, that's a level of proactive service that's hard to find with other insurance agencies. Thank you to Karen Ehlers Insurance Agency for consistently going above and beyond. After more than 15 years, I can confidently say they are the best insurance agency in Montgomery County. I highly recommend them to anyone looking for knowledgeable, honest, and exceptional service. Call them at 936-828-2503 and you can thank me later.

Nohemi was great! She made the process go very smoothly and was very professional. Any questions I…read morehad, she answered and helped me understand. Highly recommend 11/10!

Common sense !!! I left Allstate and came back to State Farm due to $$. Savings. Big Mistake !!! I…read morehave 2 properties, 2 vehicles. They wanted to inspect one of the properties. No problem or so I thought. Inspector found 2 shingles that were damaged. No worries, it was fixed. He also said there were limbs over the roof on the detached garage. A metal building, 2 garage doors. Simple enough. All issues were resolved. Turns out this Idiot was talking about an old shack that has a massive oak tree growing through it. It's about to fall over. It's uninsurable to say the least !!! They canceled my coverage on my Hill Country Residence due to an Idiot Inspector. When I spoke to him on the phone, his speech was slurred. I should have told him to get off my property and wait for me to be there. I didn't. It took an act of God to get State Farm to realize their mistake based on the information from an Idiot Inspection !!! A few days later I get a check in the mail for my cancellation. I paid it for a year. I take the check to the agent's office to return it. They wouldn't take it. They said I had to deposit it and then pay em again !!! I did. I paid it for six months. I'll be moving all of my insurance to USAA or anybody besides State Farm. But Wait !!!that's not all. Both vehicles have this drive safe beacon. They track your driving etc etc. You get a discount. Ok, I'm in. One of the beacons was defective. It took an act of Congress to get my agent to order us a replacement. It finally arrived. I downloaded it, and it's working fine. Today I get a text message saying I owe them $21.00 for not using one of the beacons. I sent a message saying telling them where they can stick that $21.00 !!! State Farm is not a good neighbor !!!! Ever since coming back to the James Pearson Agency, my life has been through pure hell. They send an old wino out to inspect my property. He tells the company that I am trying to pull a scam by trying to insure a rickety old shed instead of the new metal building that is my garage.. the garage wasn't 65 feet right in front of your eyes. Unbelievable !!! This is the most messed up agency I have ever seen in my life. State Farm is just as bad !!! I hope I never need them because I know already what will happen. Go somewhere else !!!

So to begin with I was not a fan. The first Rep I got for my tentative quote sounded like a young…read moredumb kid. You know the type "ya umm, uh huh ya ummm, uh uh I think....". However, they had one of the cheapest prices and so I called back with my vin info to get a final price. This time I got Carylon Nelson. Again initially I was not impressed, she seemed short overly busy and rushed. However, after numerous holds and phone calls back and forth we got me signed up. She really worked her butt off to find the company with the best prices to fit my budget. On our finale call she apologized and explained they were just really busy and short handed today. I understand that, I have worked in office, some days everything just goes wrong. That apology and explanation made the few minor issues I thought I had all better. Over all the experience was good. Just make sure you yourself are not rushed when calling to allow proper time to get the best quote. Also have all the information on hand, year/make/model/mileage/vin/ name/ address/ birth-date/ TDL number of all those on the policy, it will save the call backs and time.

This is the worst insurance company. Do not do business with this company. Because I was unable to…read moreprovide my prior insurance card to them, they took away all discounts that were given after I paid for the policy. This is stealing, lying and cheating people , the use of illegal bait and switch to conduct business. Do not purchase insurance from this company. When I asked to cancel the policy immediately he told me I need to go to the location . I told him I did not go to any location to sign up. I need him to can effective immediately and he has not done so. His name is Micah; he is a crook. I urge you do not do business with this guy or this company. They are crooks

Kale was awesome. Efficient and Honest and very easy to work with! Would recommend him anytime for…read moreany policy

I am in my 70's (not the most technologically competent person on the block) and was in the process…read moreof cleanup from broken pipes so it was not surprising that since this was a new experience I found myself needing help to get my claim from the winter storm filed online. Luckily for me Melinda answered the phone. What a professional, kind and patient lady she was that day helping me. It was just after the storm and I'm sure the phone lines were hot; however, Melinda treated me as if I were the most important and only person she would help that day....and I needed lots! Thanks, Melinda, not only for helping me with the task but for reminding me that one may never know the impact of their kindness. Martha Knudsen

Very helpful and understanding. Had several options for me that helped me out a lot. I'm glad he…read morewas very patient with me so we could translate via text to get this done. Thanks Jacky for all your help!!

Whitney was extremely informative and helpful. She answered my questions and offered an additional…read moreproduct that i was able to combine with my auto policy. She followed through like she said she would and even texted me a reminder. I appreciate someone who knows their product and will follow through every time. Much appreciated!

If I could rate this office a zero I would have. They quoted me a price and two weeks later it…read morenearly doubled. I've been a loyal customer to this location for quite awhile and they seem to do this quite often. If your looking for a straight honest rate and good customer service do not trust nick nazar state farm take. My family and I will be taking our insurance needs somewhere else.

From the owner: Nick Nazar State Farm Insurance Agency in Conroe, TX is your reliable resource for all Insurance…read moreneeds. From Auto Insurance, Home Insurance, Life Insurance, and Business Insurance. We proudly serve Montgomery County and beyond, including towns like Montgomery, Willis, The Woodlands, and Spring, we prioritize your satisfaction. Reach out to us--we're here every step of the way, ready to welcome you into our State Farm family!

Just a terrible allover IMO (independent marketing organization) for insurance agents. When I first…read morecontracted with them, I had a dedicated Marketer that only last 2 months and than I ended with another again that only last 2 months, they have a high turnover rate for marketers or employees in general. It was so frustrating to get any business going with this unprofessional company with the lackluster marketing to get my business going. I honestly gave up with them and said, why the hell would I give this IMO any business, so they are doing nothing for me. Getting contracted with carriers was a nightmare and even when I was contracted with 1 or 2 that I requested, I was not informed I was. Zero follow up from DFS. They keep emailing you about programs and webinars but they are all worthless, they just want you to produce for them, even though they don't deserve. I ended up taking a salaried job with a Corporate healthcare company that I was able to use my license for Medicare/Medicaid. At that time I put DFS on hold and looking back now, I should have left this company and went with another FMO or IMO. When the time came for to start up again, I stupidity gave DFS another shot, as they stated that the last couple of years have been learning lesson for them and they have a better employee now that could help. I would say, no they haven't and they over promise and underdelivered big time. My plan was to do Facebook marketing with one of the reps and she was going to handle the marketing side and do the ads placement for me and handle it as I made her the ads manger on Facebook. For $1k they were to deliver a website, business cards through qr code and ads for Facebook, I intern would fund those funds those ads. What they delivered was subpar, a generic QR code business cards and ZERO help on placing the ads on Facebook. The rep basically disappeared and didn't bother to respond to my messages after I had some technical issues on Facebook with adding her as a ad manager. After the issues were fixed due to a permission glitch on Facebooks side, this is where the DFS rep disappeared and I was left with doing everything myself. I didn't bother to place the ads, because once again DFS has shown its lack of helping its agents. They have shown they don't care and they just want the business run through them. I would say to new agents that want to contract with DFS stay away go elsewhere where they offer true agent support and don't have a high turn over employee rate or disappear to let the agent do all the work. DFS is not worth your time, effort and business you do in the INSURANCE world.

This is a company that depends heavily on the personalities of their phone Solicitors. Once you…read moresign on with that pleasant sales person, well, then you're hooked. I've actually been trying for months to get something started with them & my annually paid agreement however to date not only have I've not seen one bit of marketing, but DFS removed the sales person from ever contacting me again. Seems fishy? Yea! Me too. It's so easy these days to yell how great your company's service is, but it's also easy to discover that they aren't what they claim to be. At least not in my case. Good Luck if you decide to follow my decision to try their marketing plans. Allen Thomas

Great service ! Always Returns call promptly. Great group of…read moreagents. Been with this group for years. Competitive service

Great service. Goods source to explain potential liability issues with suggestions on how to…read moremitigate.

I have NEVER experienced the level of customer service from an insurance company. Mark Arnold and…read moreRich Martin made the daunting task of insuring my daughter's vehicle absolutely painless. They asked more questions than I did! They truly captured all of my needs and provided me with coverage that best benefitted me and not their own pockets. I would recommend everyone seeking insurance to go see this agency. Words cannot capture the experience both Mark and Rich afforded me. Thanks, guys!

Super friendly. Called for a quote, I received it quickly and they saved me money!! Definitely…read moreworth the call.

On December 29th I talked to Cayden, asked him If I could get a quote on home auto and condo…read moreinsurance. Called back January 5th at 1pm and left a message. No one responded. I guess they have so many clients they don't need anymore. If you're looking for an insurance company don't call them.