1. Lupe Martinez - State Farm Insurance Agent

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Conroe, TX

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Lupe Martinez - State Farm Insurance Agent

3.5 (14 reviews)
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Updated 2 months ago

Services - Lupe Martinez - State Farm Insurance Agent

Homeowner or property

Car and truck insurance

Life insurance

Lupe Martinez - State Farm Insurance Agent Photos

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8 months ago

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10 years ago

Went inside and was immediately greeted by staff. Exceptional customer service. Would recommend to friends and family. Great team.

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Ask the Community - Lupe Martinez - State Farm Insurance Agent

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I've had my insurance with this agency since 2019 and couldn't recommend them enough! Their…read morecustomer service is truly unmatched. Someone friendly is always available to help, whether it's answering a question, making a policy change or payment, or addressing a concern. What I appreciate most is how proactive they are with renewals. Every year, they shop my policies to make sure I'm still getting the best combination of coverage and price. If another carrier is a better option, they explain any differences in coverage so we can make the best decision for our family. If you're looking for an agency that is responsive, knowledgeable, and truly looks out for its customers, this is the one!

I've trusted Karen Ehlers Insurance Agency with my auto, home, and other insurance policies for…read moremore than 15 years, and I couldn't be happier with the service I've received. Their customer service is outstanding. Anytime I have a question, I get a prompt, knowledgeable response, and I always feel like a valued customer rather than just another policy number. What really sets this agency apart is that every year, before my policies renew, someone from their team re-shops my coverage with multiple insurance carriers to see if they can find me better rates or additional savings. They then take the time to call and explain my options. In my experience, that's a level of proactive service that's hard to find with other insurance agencies. Thank you to Karen Ehlers Insurance Agency for consistently going above and beyond. After more than 15 years, I can confidently say they are the best insurance agency in Montgomery County. I highly recommend them to anyone looking for knowledgeable, honest, and exceptional service. Call them at 936-828-2503 and you can thank me later.

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Freeway Insurance

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So to begin with I was not a fan. The first Rep I got for my tentative quote sounded like a young…read moredumb kid. You know the type "ya umm, uh huh ya ummm, uh uh I think....". However, they had one of the cheapest prices and so I called back with my vin info to get a final price. This time I got Carylon Nelson. Again initially I was not impressed, she seemed short overly busy and rushed. However, after numerous holds and phone calls back and forth we got me signed up. She really worked her butt off to find the company with the best prices to fit my budget. On our finale call she apologized and explained they were just really busy and short handed today. I understand that, I have worked in office, some days everything just goes wrong. That apology and explanation made the few minor issues I thought I had all better. Over all the experience was good. Just make sure you yourself are not rushed when calling to allow proper time to get the best quote. Also have all the information on hand, year/make/model/mileage/vin/ name/ address/ birth-date/ TDL number of all those on the policy, it will save the call backs and time.

This is the worst insurance company. Do not do business with this company. Because I was unable to…read moreprovide my prior insurance card to them, they took away all discounts that were given after I paid for the policy. This is stealing, lying and cheating people , the use of illegal bait and switch to conduct business. Do not purchase insurance from this company. When I asked to cancel the policy immediately he told me I need to go to the location . I told him I did not go to any location to sign up. I need him to can effective immediately and he has not done so. His name is Micah; he is a crook. I urge you do not do business with this guy or this company. They are crooks

Farmers Insurance - Colton Burleson

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Farmers switched my agent to Burleson Insurance when my agent of 15 years stopped carrying Farmers…read more I had problems with Burleson form the begining. First, I was not informed of the change nor was I given an opportunity to choose a different agent. When contacted by Burleson via phone I thought it was a sales call from a marketer and didn't respond... Then they cancelled my insurance. After getting that straightened out, I requested several quotes because I noticed my rates had increased. I was quoted outrageous rates. After reducing coverage and dropping vehicles that were garaged Burleson got my rate to a manageable amount. I previously had a commercial policy that covered several vehicles and had to switch to a personal policy to afford the increase. Evidently they're was a balance left on the commercial policy that I was never informed of. I received a collection letter from an attorney, Keep in mind I'm still with Burleson at that time. I contacted the attorney who was extremely rude and threatening. He treated me like a criminal. Upon finding that this was about insurance thru Burleson. I contacted their office and spoke to my agent. He looked into it. Seems that any overdue amount is automatically sent to collections after 30 days. I was never informed that I had an overdue amount and had spoken with my agent several times during this 30 days and he never told me there was a balance due on the cancelled policy. So I paid them the balance and we got that problem straightened out. Then the first six months for two vehicles and three drivers was around 375 per month. I could manage that. When the policy renewed it went up to 945 per month. The renewal was automatic and so was the bank draft. I didn't realize how high the rate was until after several months. So I started shopping around. I found the same coverage with a different carrier for 275.00 per month. When I contacted Burleson to inquire why their rates were so high. I was told that they had a lot of complaints and cancellations. These people are ridiculous.

The Burleson Agency is great! Really helped me out and got me a great plan. Very easy process all…read moretogether. Ask for Colton!

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Spoke to Mr. Torres today, he was responsive and to the point. He specializes in The Woodlands area…read moreand commercial insurance. I liked the fact that he was direct with his answers and made me feel like he valued my time.

From the owner: Whether you're looking for homeowners insurance, auto insurance, renters insurance, or another…read morekind. Serving the Conroe, TX area since 2022, I can help you understand your coverage options so you can protect what matters most to you. Choose coverage for your lifestyle with the new Farmers Flex℠ Personal Home policy and get the quality coverage you want. With a Farmers Flex℠ Personal Home policy, choose coverages and options you want for your home and personal property. Start by choosing one of three standard coverage levels - Standard, Enhanced, or Premier. I can help you understand your options for insuring your home and personal property. Dwelling coverage helps pays for damage to the structure itself caused by sudden, accidental events like fire, wind, lightning, falling objects and vandalism. This is the coverage homeowners generally think of first when selecting insurance. Personal Property coverage is for personal property you own, or even just use. I'm talking about items from furniture and electronics to pots and pans to lawnmowers and garden tools. If these items are lost or destroyed by a covered event, your policy can help if you need to replace them. The third component of your home policy is liability coverage. It can provide coverage to help you in case you're financially responsible for injury to others or damage to their property if covered under the policy. This coverage extends beyond your home and in fact follows you anywhere in the world.

Lupe Martinez - State Farm Insurance Agent - homeinsurance - Updated October 2026

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