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    DFS Marketing

    2.3 (3 reviews)
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    Karen Ehlers Insurance Agency

    Karen Ehlers Insurance Agency

    4.4
    (8 reviews)

    I've had my insurance with this agency since 2019 and couldn't recommend them enough! Their…read morecustomer service is truly unmatched. Someone friendly is always available to help, whether it's answering a question, making a policy change or payment, or addressing a concern. What I appreciate most is how proactive they are with renewals. Every year, they shop my policies to make sure I'm still getting the best combination of coverage and price. If another carrier is a better option, they explain any differences in coverage so we can make the best decision for our family. If you're looking for an agency that is responsive, knowledgeable, and truly looks out for its customers, this is the one!

    I've trusted Karen Ehlers Insurance Agency with my auto, home, and other insurance policies for…read moremore than 15 years, and I couldn't be happier with the service I've received. Their customer service is outstanding. Anytime I have a question, I get a prompt, knowledgeable response, and I always feel like a valued customer rather than just another policy number. What really sets this agency apart is that every year, before my policies renew, someone from their team re-shops my coverage with multiple insurance carriers to see if they can find me better rates or additional savings. They then take the time to call and explain my options. In my experience, that's a level of proactive service that's hard to find with other insurance agencies. Thank you to Karen Ehlers Insurance Agency for consistently going above and beyond. After more than 15 years, I can confidently say they are the best insurance agency in Montgomery County. I highly recommend them to anyone looking for knowledgeable, honest, and exceptional service. Call them at 936-828-2503 and you can thank me later.

    James Pearson - State Farm Insurance Agent

    James Pearson - State Farm Insurance Agent

    4.2
    (13 reviews)

    Nohemi was great! She made the process go very smoothly and was very professional. Any questions I…read morehad, she answered and helped me understand. Highly recommend 11/10!

    Common sense !!! I left Allstate and came back to State Farm due to $$. Savings. Big Mistake !!! I…read morehave 2 properties, 2 vehicles. They wanted to inspect one of the properties. No problem or so I thought. Inspector found 2 shingles that were damaged. No worries, it was fixed. He also said there were limbs over the roof on the detached garage. A metal building, 2 garage doors. Simple enough. All issues were resolved. Turns out this Idiot was talking about an old shack that has a massive oak tree growing through it. It's about to fall over. It's uninsurable to say the least !!! They canceled my coverage on my Hill Country Residence due to an Idiot Inspector. When I spoke to him on the phone, his speech was slurred. I should have told him to get off my property and wait for me to be there. I didn't. It took an act of God to get State Farm to realize their mistake based on the information from an Idiot Inspection !!! A few days later I get a check in the mail for my cancellation. I paid it for a year. I take the check to the agent's office to return it. They wouldn't take it. They said I had to deposit it and then pay em again !!! I did. I paid it for six months. I'll be moving all of my insurance to USAA or anybody besides State Farm. But Wait !!!that's not all. Both vehicles have this drive safe beacon. They track your driving etc etc. You get a discount. Ok, I'm in. One of the beacons was defective. It took an act of Congress to get my agent to order us a replacement. It finally arrived. I downloaded it, and it's working fine. Today I get a text message saying I owe them $21.00 for not using one of the beacons. I sent a message saying telling them where they can stick that $21.00 !!! State Farm is not a good neighbor !!!! Ever since coming back to the James Pearson Agency, my life has been through pure hell. They send an old wino out to inspect my property. He tells the company that I am trying to pull a scam by trying to insure a rickety old shed instead of the new metal building that is my garage.. the garage wasn't 65 feet right in front of your eyes. Unbelievable !!! This is the most messed up agency I have ever seen in my life. State Farm is just as bad !!! I hope I never need them because I know already what will happen. Go somewhere else !!!

    DFS Marketing - lifeinsurance - Updated August 2026

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