I also found out after the fact of buying the groupon that there would be an additional fee of $120 if you actually want the completion certificate, which is the whole point of doing this. It's the same as buying a car for a great price and later being told if you want the steering wheel, then that's extra which ends up being more expensive then everywhere else.
I just find it to be dishonest and I shared that with them via email and here is the response I got back! So you decide if this is a company you want to do business with. If this is how they treat customers, imagine how your child will be treated with their drivers. I wouldn't risk it.
Response:
"M.A.T.T is Motorcycle, Auto, Truck Training. And I am a female, so this is NOT Matt.
Usually we ignore the ignorant and move on, but it seemed like you were asking to be schooled today.
Questioning conducting my business is the same is if "I" asked you that your love one is worth only $155 to you, or your are just a cheap guy? Why not pay the full price so that way if you don't understand a product or a service (in its entirety) one can get paid enough to "decode" it for you. Again, you did not slow down to see what MATT was, you just assumed that I was guy too. We all know what happens when we assume.
We offer the Groupon for a service that would be the same if you purchased it from us online with a discount. Let me "decode" it for you. If you paid $360 for our 6 hours you still have to pay the $120 for the certificate! There is no hostage, just "those" who don't understand the term "refund". You don't like the deal get your refund and move on! By the way it happens billions of transactions each day all around you. Speaking of damage. in our society supply and demand roles, you don't care where it comes from when it is cheap and marketed right, you buy it. We just hit our over quarter of million impressions this month. I just did not want you to lose sleep over our damaged business.
I just feel sorry for you to think all business must be operated the same, you have no clue what it takes to run a driving school. Or why don't you go and get a teen age or a new driver and set him or her in you care drive for 6 hours then charge them $150. Try this Mr. business owner with ethics, fuel, insurance, employees and yes care maintenance I hope you can add.
Like I said, we deal with a lot of ignorance but when comes from someone who run a business... I am just amazed how easy it is to vomit your narrow way of looking at the world. You are just upset that you did not read and educate yourself and now blaming everyone but yourself.
Hope from now on, if you don't like something or it is not to your standards just move on (Salvage your time), or simply educate yourself and do the "right thing"!
Back at you "Buddy" read more