Thanks Lacey, very professional. Friendly and on time. Answered all my questions. I'll be backread more

I've been seeing Felicia for 15 years -- I followed her when she left Facial Bungalow and started…read moreher own business, driving across town because she was worth it. That loyalty made my most recent visit all the more disappointing. I had a 10:50am appointment. The day before, Felicia texted asking if I could push to 11am. I said I'd try to rearrange my plans. She replied: "let's keep the 10:45." I managed to move things around (because if she was asking, I figured she was in need, and I wanted to help) and arrived at 10:57 -- 7 minutes late by the original booking, not 15. When I walked in, Felicia told me I was 15 minutes late. I explained I'd rearranged my schedule to accommodate her request. She shrugged and said "too bad, I already booked someone afterwards.". It wasn't until I was in the room that I checked the reminder email -- original appointment: 10:50. So by her own scheduler, I was 7 minutes late, not 15. Felicia eventually gave me an extra 5 minutes to make up for the mix-up, and I appreciated that. But the cold, dismissive way she started the appointment stayed with me. That's not how you treat someone who's followed you for 15 years. Part of why I see Felicia specifically -- and not one of those high-volume places with curtain walls and hospital beds for tables (you know the ones) -- is the whole experience. A facial should be calming and restorative, and Felicia's warmth has always been as much a part of that as her technique. When that warmth disappeared at the door, it colored everything that followed. The facial itself was top notch. Felicia is genuinely skilled, stays current on products and techniques, and can deliver a top-notch treatment in her sleep. I hope this was an off day, because the person that greeted me at the door was not the warm person that I've been loyal to for a decade and a half.

If you want your brows to look bomb go here! The best in LA!…read more The location is great and easy to get to.

I had a chest wax done at Secret Service Beauty before an event, and I was honestly surprised by…read morehow comfortable the whole experience was. I've done this at a few places before, and it's usually something you just tolerate--but this was completely different. Rebecca Pletner clearly knows what she's doing. Whatever technique and products she uses made a noticeable difference. It was far less painful, and my skin wasn't irritated afterward like it normally is. Everything felt clean, precise, and professional.

Most amazing waxing service of my life. Quiet, private setting. Marina was prompt with starting my…read moreappointment and was very throughout yet gentle. Highly recommend

Marina is Super professional, sanitary and quick. I'm sooo happy I found this place!!!!read more

Daylyn, Daylyn, DAYYYYLYNNN!…read more My sister referred me to sugaringLA - so it was my first time trying them out and previously I haven't heard of them. Oh my gosh, Daylyn made me feel so safe and comfortable right off the bat, from the very moment she greeted me. She is one of the coolest people I ever met, and so professional and great at what she does, you can tell she cares about her clients and this shows in how safe she makes you feel once you are in that room and completely vulnerable. I was expecting PAIN, because it's been a while since I shaved or sugared ... a while, like Chewbacca status. Daylyn and I immediately connected she is so intentional about it too, to where I was completely distracted and forgot about it completely, it was so fast, and I didn't feel any pain at all. This was a seamless, easy, comfortable experience and I can't recommend Daylyn enough, she was incredible, and I look forward to seeing her again. Now I'm hairless and ready for my bday trip coming up! :)

Customer service was awesome! Results absolutely top of the line. I went in on my lunch break and…read morewas out before I knew it. Speed & quality work.

Kim is amazing! I've been going to her forever for my eyebrows and lip wax. The shape of my brows…read moreis natural just the way I like them and the wax she uses is the highest quality and non irritating. The ambiance of her studio is zen-like from the smallest detail. You will want to take long deep breaths from the calming diffusing scent when you walk in. This is a one of a kind waxing studio.

Kim is a master at curating the perfect eyebrow shape for your face. I'm extremely picky, and only…read moreher skilled hands will ever touch my brows! Her space is also beautiful, relaxing and peaceful.

Amazing experience as a first timer for spray tanning and sugaring (I've had one Brazilian before…read morethis one). The girls here are so lovely! They make you feel comfortable while being extremely efficient and professional.

I spoke to Ashley at this facility yesterday who was so helpful with my membership, the staff are…read moreso nice at this location. This location is very clean and very friendly and fantastic place to join.

This is an update to my review from a few years ago. Arena is an exceptional master waxer. I've…read morebeen a loyal client for over 10 years. Not only is she kind, lovely and professional, she is very good at what she does and gets all my hairs with speed and precision, whilst keeping me comfortable and ease. Her salon is very clean and conveniently located with plenty of surrounding parking. She is highly experienced with all ethnicities skin/hair types.

Just another loyal client! I've been going to Arina for over 10 years, which probably says…read moreeverything you need to know! She is an absolute sweetheart, makes you feel completely comfortable, and is truly a master at what she does. At this point, I genuinely cannot imagine letting anyone else wax me. Her space is always clean and easy to get to, and she makes booking super easy over text. The only thing I'll say is book in advance because she's popular - and for good reason! After more than a decade, I can confidently say I will never wax with anyone else. Love her!

10 out of 10!! Saw Aimee for eye brow and Manzilian! First time getting the full monty and Aimee…read morewas great. Not nearly as bad as I thought going in and waxing over shaving any day!! Great salon in a cool with parking upstairs!! Highly recommend. From check in to wax to check out, Great Service!! I'll be back!!

I've been coming here six years and counting! This is more than a waxing appointment; it's…read moreessential self-care. Michelle is an absolute pro who makes you feel completely at ease during what might otherwise be a painful and/or uncomfortable experience. She's honestly a therapeutic miracle-worker! I always leave feeling sexy with lifted spirits. Easy parking, great prices, and quality products. Thanks Aimee for creating such a welcoming environment, and Michelle for making me feel beautiful inside and out!

Ok! First and foremost, why have I been shaving for 31 years?! I have competed in so many beauty…read morepageants, had so many pool days/beach days and every time I did these things I shaved. I'm African American and my mom is veryyy old school so she was always telling me never to use tampons, & honestly it just kinda felt like everything in my family was taboo when it came to anything having to do with the genital area! One of my girlfriends has been nagging me for years to try a Brazilian, so one day I finally decided to give it try! I seriously lucked out because when I did my Google search Elaine at Brazilian Honey Wax came up! A little nervous, I went in for my first appointment! Elaine was the sweetest, kindest, most professional woman. I mean to have someone down there taking care of your lady parts is a very intimate thing. She made me feel so comfortable & was just incredibly detail oriented! I literally was feelin myself after I got this Brazilian, hahah pun intended! Seriously why have we been shaving?!?! Stop!!! Anyhow I ended up moving further away from the Beverly Hills location and decided to get a Brazilian more local. It was TERRIBLE. It felt like the lady didn't want to be doing it for me, she didn't hold the skin when she ripped off the wax, and I had so many in grown hairs a few weeks later. I had terrible itching, and rash that would not go away. I had no idea that I had hit the jackpot with Elaine when I had first gone to get the waxing. She uses honey which is way more gentle, and better for the skin. Needless to say, I suck it up and just drive the 45 minutes to get to her office! If you've been considering a Brazilian def give this place a shot!

I've been coming here ever since I moved to LA and I will never consider settling for anything…read moreless! Their staff are amazing (special shout out to Maria, who always goes the extra mile to make me feel comfortable and at ease). My skin is very sensitive, and the fact that they use honey makes such a big difference.

Overdue review.. because I wanted to keep her as a secret, but is time to share with the world…read more She is a MASTER in the waxing department. She makes you feel comfortable. Her years of experience definitely shows, quick easy wax , pain is minimal. Prices are fair , she makes the whole process a relaxing experience. (Don't forget that TIP) She is soooo worth it. Wish she was closer to me.

:)read more