If any one of you is in the market for over-the-top and reliable customer service while shopping for furniture, please check out this Mathis Brothers in the City of Irvine and ask for Mr. James Hamilton. This gentleman is such a fine example of what it means to go above and beyond with regards to a successful level of customer service, listening well to our needs and expectations, helping us to find the piece that suited us best, then assisting with everything from point of payment to delivery and final in-home setup. He was really good about always being accessible by phone, which helped with the purchase greatly. Looking forward to many more purchases. Thank you James! read more

Mathis Home - Furniture Stores Near Me - Irvine, California

Absolutely the most dysfunctional company I've ever dealt with. After 7 months of waiting on my bed, delivery of a defective bed after 6 months, hours of calling, painstakingly terrible service on most (not all) levels of service, my issue has been resolved. Quick summary - Waited 6 months for a bed and when it arrived it was defective and could not be used. I had to refuse delivery considering - Madeline, promised to call me back, never did. Multiple calls on my part, no return calls. Eventually got her again and again she promised to return my call, but never did. -Spoke with Gwen who claimed to be the Regional Manager with authority to cancel and fully refund my order. When I called back for the refund to be processed they said she never cancelled it, but added notes I should get a full refund. I later was told that the manager of the call center has no such authority. - Spoke with my sales man who said he canceled my order which would allow the refund, but he never did. -Spoke with Miranda in the call center. FINALLY someone who actually took ownership and worked to resolve this. She was apologetic, caring, and took it upon herself to help me. She is the one saving grace of this whole experience. Someone please give her a raise for working to help me. I so appreciate her help. read more

As general contractors we have worked with many designers. We found Ati and Parsons at Mathis Brothers Home Irvine to be extremely helpful. With cutting edge selections for our home and knowledge of the technology that allowed us to see it all put together. Ati's eye for color is impeccable! Ati came out to our home and helped us with so many decisions. Coordinating the design to fit our home not just selling us furniture. Ati makes the entire process a real joy. read more

Purchased a loveseat in September 2021. Item was defective. Exchanged 2 times for a "new" unit. Each time we had to wait for months!!! We are on the 3rd unit. We are not overweight people and very rarely use the loveseat since we have very limited TV time due to busy schedule. Sat on it 2 times to find that the unit has failed again. Customer service "scheduled" a tech visit and cancelled last minute despite my agreement on the time frame. Second visit they showed up 8:30 am instead of between 1-4 pm promises. Had to reschedule again and have not heard back from customer service. Stay away as much as possible! Since I have been dealing with non stop issues with this company for 2 years, I would sadly need to report them to the BBB. They took almost $2,000 and never give me a working furniture. So sad :(. read more

Like the movie "It Follows" but with more sectionals. Shopping here literally gave me a panic attack. Please don't follow your customers around the store like a relentless Terminator, especially after they've told you they want to be left alone. read more

Horrible at Mathis Springdale returned 2 chairs not color we thought charged us for 2 mattress pads 500$ ! Thought we're free with mattress we bought never recieved an invoice showing how much we were charged to return. Cant get any one to call just say I'll have them call back no returned call. I believable charge chair return just showed up on the charge card I was talked into. Total rip off rewards etc total rip off returned furniture cleaner kit unopened but was charged really upset worse experience buying furniture and I'm 74 years old read more

Recently purchased sofa from Mathis. Like their quality and service. The delivery service is good. They provide 2 hour delivery window and text mesg before arrival. read more

I'm going to quote something another person stated: "Mathis Loves taking your money, but doesn't want to help in resolving your problems" I am at a lost regarding the non-communication from the Sales reps and managers from Mathis, and now I understand all the negative comments stating the same. My son and I came to the Irvine location on June 9, 2024, to look for a couch for his new home. He found a couch he loved, but it wasn't the color he needed, so we had to special order it. We were told it would take 6-8 weeks to come in. After telling the sales guy my son was having people visit from out the country July 30th, he assured us it would be no problem, so we did the math and decided to go ahead with the order. With over two weeks before the 8th week, I wanted to check the status of the couch. I called customer service and was told the date would be mid September... I was in SHOCK. I immediately called the store to speak with the sales rep that helped us. I called and called and called and called. No return back from the rep. Every time I called the store or customer service they told me, "I will send him an email and have him call you back." I did that for a couple of days and after calling about 15 times, the rep. FINALLY came to the phone. He must wanted to cover his butt, so he told me he said the couch would take 8-12 weeks! What a lie! If I had known it would take that long, we wouldn't have ordered the couch. I decided to go back to the store to speak with a manager. The manager was all grin in my face as he tried to find out what was going on. He asked me when did I need the couch and I said, no later than July 30th or the first week of August (which would have been week 8) He said he was emailing the people who do the custom orders and would call me back the next day with a "real" delivery date. Well, stupid of me to think there would be follow up. Monday came and gone, so did Tuesday, Wednesday and Thursday. I kept calling the store for answers, but of course just got.. "We will send him an email and have the manger call you back." After another dozen calls from me, the manager FINALLY got on the phone. He said that the couch would be ready July 30th. The week of July 22nd, I call to get an update on the delivery date of the couch, and was told AUG. 18th. So again, I began calling the store to speak with the manager, because at this point, I think he gave me the July 30th date to shut me up. OF COURSE, THE MANAGER NEVER WOULD COME TO THE PHONE. I called and I called. After complaining to the store receptionist, she gave me over to another manager. I explained my issues to him and again, he said he would find out what's going on and call me back. Can you guess... He never called me back! Today is Monday, July 29th and am still being told the couch will be delivered Aug. 18th. I called store again to speak to any of the two managers and was told... you guessed it, "We will send an email and have them call you back." I am now on my way up there. This is absolutely insane to me. There policy must be: Get the sale by any means necessary... and apologize for the problems later. Uggh, I'm so over it. Now my son's guest will be sitting on the freakin floor for over 2 weeks. read more

I have experienced nothing but aggravation and grief dealing with the Irvine store. After ordering a custom chair on May 1, the delivery date was delayed 3 times. When it was delayed again this month (September), I was told that the furniture company had not started making the chair yet. I made it clear that this was unacceptable service, and stated that I wanted a full refund. Multiple calls to multiple people, with multiple promises to check into it and get back to me within the hour, or by the end of the day, or this last time, within two minutes, have all ended with no return call, no information, no apology, and most importantly, no refund! I would never recommend this company to anyone! read more

We just spent 14k on two chairs and a couch. The quality after sitting on the chair a dozen times is terrible. What they term as "comfort' wrinkles are about two inches deep and look terrible. Quality is apparently not their thing as they say this is normal! Funny the couch is not doing the same! Shop elsewhere!! read more

I recently visited Mathis Bros furniture in Tustin and I was thoroughly impressed by both the selection and Sales Associate Steven. Steven greeted us as we entered the store, gave us his card and let us browse. Steven, thank you for your knowledge and expertise on the products offered at Mathis Bros. Also thank you for letting us take our time and browse the store with no pressure. You are an asset to the Mathis Bros family and I will not hesitate to contact you should we need additional furnishings. read more

Worst customer service I have ever dealt with - just mind boggling. I was sold an expensive queen mattress that came with Queen sheets - it arrived with twin sheets. I have made 10 phone calls and 3 months later still don't have the sheets. The last guy told me to drive to Irvine and talk to the manager. Absolutely absurd - all they have to do is honor my purchase and put them in the mail. So I sent a screenshot as the manager told me to do and 2 different people called to say they would send me my sheets. And, zero surprise- I have received NOTHING! How hard is it to honor something I paid for and say they will take care of???? Absolutely the worst customer EVER!! read more

You will see my previous review below, they replied that they will help but they never did! This company is all scam be aware! "Me and my wife recently bought our first mattress here, they were kind people and helping however somehow the store sent us a soft mattress even though we bought the medium one! I understand there might be a mistake and it is not a big deal they can solve it, and when we call the sales representative she confirmed that there must be a mistake because she remembers that we tried only medium mattresses for an hour there, and order one of the medium firm ones, however the store manager called us later and said that we cannot exchange the mattress because he "remembers" that we ordered the soft, we just saw him for a minute or less during our shopping, and we told them couple of times that they should talk to their sales rep she knows what we ordered etc but the manager and customer service just ignored our request and kept saying that we ordered the soft one! Mistakes can occur in any business but humiliating the customer and insisting on your mistakes cannot and this is ridiculous and no one expects to be treated like this, it is a serious failure of customer rights. We will pursue our right with legal action just to show that manager how they should value their customers!" read more

Mathis Home - Furniture Stores Near Me - Irvine, California

The Irvine showroom is perfect for those seeking almost anything they need for their house, indoors and outdoors. A huge floor space includes hundreds of items such as mattresses, furniture, wall art, carpets, and lighting. The staff is always helpful, greeting customers at the door and providing useful suggestions. Special kudos to store manager Josh Hannuk. During my multiple visits to the store he has been courteous and professional, interacting with me and other customers in an engaging, positive manner. read more

Follow up to my last review. Upon seeing the response from Rick S the Business Manager here on Yelp, I immediately sent an email to the account he referenced with the sales invoice, my phone number and a request for assistance. Zero response so far. This is now infuriating because all I want to do is give them back their stuff. I have now called 4 separate times to have someone arrange pickup of the items that I no longer want and they have taken no action to schedule a truck or even apologize for wasting so much of my time. There is pervasive apathy among their employees which is a sure-fire sign that this business is completely mismanaged. Please don't buy anything from Mathis Home. read more

I am happy to say that Mathis Brothers came through to address a complaint I made. Christy who manages the Yelp reviews was able to escalate my discrepancy and have it handled and I was able to receive exactly what I had asked for. My new piece of furniture was delivered today. I am beyond happy. I appreciate that Mathis Brothers cares enough about their customers to resolve issues and go above and beyond for customer satisfaction. Orlando at the Irvine store has called to check on me and make sure I love everything I have purchased. Much appreciated. read more

I bought a TV stand from these guys. It arrived slightly damaged, missing half the instructions as well as missing a few hardware pieces. I called customer service. They transferred me to a different department who said another department has to call me and they cannot do anything about it. I gave them my number and they said I would get a call back that same day. No call. I called the next day and again went through the roundabout to be told I'd get a call back. I explained I was supposed to receive a call yesterday. The rep didn't seem to care much and said they'd call me. It's been almost a week. I've called 3 times and have yet to hear anything back. I spent almost $400 on a useless piece of junk that I can't even finish putting together. I also can't even speak to anyone about getting a refund. It's absolutely ridiculous. This has been one of the worst customer service experiences I've ever encountered. Please, do yourself a favor and avoid this place at all costs. If anything is wrong with your order, they will not help you. You're on your own. I will never give this place another cent and will tell everyone I know to do the same. read more

My wife and I purchased a mattress from Mathis on 12/15/2023. The sales guy( Stan) went about how great all mattresses are, but if we are not pleased with it, we could exchange it. The mattress and frame cost over $5,000. The capper is they charge you an additional $150 for a mattress cover for the warranty/ comfort plan to be valid. At that point, my alarm should have gone off echoing scam. However, I wasn't too bright that day. We bought it. Over the recent months, the mattress seemed to break in the wells, where there is stitching. Started having back aches, that are still with me. No problem, I called the representative, in Tulsa. I soon found out how difficult it would be. Mathis requires several pictures of measurements we must submit, that would make an engineer scratch his head. Sign affidavit acknowledging our responsibility, which includes freight charge. The funny thing about the call is while we were on hold we heard Rip or Skip, the owners kid stating that Mathis brothers sole mission in life is to "make sure you are are happy with your mattress or they will exchange it to one that makes you happy. What he failed to say, if you don't exercise a warrant return, but want to exchange it for another style (the comfort plan), it will cost you 10% of the purchase price plus any upgrade amount. read more

Fantastic experience with Mathis! We bought the mattress of our dreams and it came with pillows, mattress protector and sheets. Excellent deal and quality! read more

Disappointing to say the least. Our frustration level is through the roof. Our sales person Ashley Rios is an absolute GEM. That's where the positive experience ends... We had our recliner break 18 months in and had a to do a warranty exchange. Because it's past 1 year you have to rejoin the membership to get a discount on the replacement. 2nd you have to pay $169 for delivery of the new item & pick up of your broken item covered under warranty (so you're $300+ out of pocket before the exchange). The new replacement recliner was delivered with a broken frame so they took it back. The 2nd one was delivered dented and with a scratch, the 3rd time they brought the chair it's clearly been used or a returned item. Waiting on now a 4th delivery... praying we can finally get the "NEW" chair that cost us $500 more than the one we returned thanks to paying for delivery, Mathis membership, and cost difference... BUYER BEWARE!!! The quality of goods is subpar,choices poor quality, Blvd brand is actually Mathis generic, and their warranty is a scam!! They don't disclose if you have to use it...it doesn't cover delivery, pick up cost of broken item, cost of new membership to get discount on replacement item... stay away from this place & save your $$$ It's a wolf in sheep's clothing!!! read more

Mathis took 3 mo to deliver our sofas. We paid the entire amount at the time of purchase. When they finally came in, I was contacted and told that I owed an additional amount, I figured it was an accounting error so I paid it. When they arrived, there was a single dining room chair that we didn't order or want. I refused it and was told customer service would be sending a refund. Almost a month later, nothing. I called and am being told it would be sent in 2 installments, even though I paid it in one installment. I told them to pay it all NOW, to which they said they had to talk to another dept, and hopefully they would pay me within 10 business days! It gets better, I just received a whopping $1.88! This terrible customer service, on the phone again! read more

I purchased the membership because I thought it was a pretty good deal for new homeowners--free delivery and set up for $130 a year. But there were just too many negatives to ignore. The salespeople are very pushy while you're in store, but when I needed help with a previous order and tried to call them, they were suddenly all unavailable. They also messed up my order and sent only one box spring instead of two. I tried to fix the issue by going in store when my associate never responded to me, but since the associate who had helped me wasn't there, all I could do was return the one box spring and cancel the whole order. Ended up just ordering them through Amazon like I had originally planned. Overall, i wouldn't recommend and I think you can find much better deals elsewhere. My suggestion: try the west elm outlet at ontario mills. read more

My sales person Maricar Calayag together with the store manager gave me the best value sale I've ever had. I learned a great deal about beds, base movements and what to buy and not to buy. The delivery was fabulous and I love my new bed!! read more

Horrible customer service. We walked around and they ignore your existence. Sales people just all hanging around talking to each other. We walked out! read more

Not my typical review but super happy with my purchase. A few months ago we went into Mathis Brothers to casually look for a dresser we had been looking for for months. We were assisted by Bahar and she was kind enough to show us multiple different options for us that would fit our family's needs. We found a perfect mid-century dresser that would fit our existing furniture at home and she helped set up a time for us to pick it up as we were not expecting to find one so quickly. A month or so goes by and we decided we would look start looking for a bed and headed back to Mathis Brothers. Bahar remembered us from our previous visit and again was so kind to assist us find a bed while we had our little ones with us. It took us some time to lay on the beds and test out the adjustable frame options before we found our bed. We got set up for financing and delivery quickly and within a week had our bed in our home! Appreciate the attentiveness by the staff and would come here again. read more

Mathis Home - Furniture Stores Near Me - Irvine, California

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I've furnished 50% of my home with Mathis brothers and have had some good and bad experience but this last purchase was the last draw. I purchased a tv stand that cost me $788, so you would think that I got that value worth of what I paid for...well no, not even close. I called Mathis brother and emailed them photos of what I received...they SPRAY painted to cover up damages. They sent it not compete with missing bolts. The first person I spoke to was speechless when she saw the photos. Extremely nice and was able to help me set up a return. Here is when things took a turn, when I spoke with the customer service supervisor she threw her colleague under the bus and told me that everything that I was told about getting my funds back were wrong. She then stated that she will finally return my money when the unit was returned (Keep in mind it was already picked up) she had no idea. 2 weeks goes by and no funds returned to me. Spoke to another person and they said she never processed my return...it's now week 3 and I just got my return back. My sales rep was amazing and the majority of the staff are great. Just disappointed with customer service. Officially lost my business. Hope this helps! read more

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We just moved into our new place and we were in need of a lot of items for our new place. Taj was very helpful and knowledgeable about the brands of the furniture, both luxury and common, and how to compliment each item with the our home. Taj was so helpful that even my mom who came with my wife and I ended up purchasing a new mattress that we loved and was actually owned by Taj himself. Nothing beats furniture recommendations than when they are based on personal experience. Most importantly, he was able to assist us in offering us a plethora of payment options that ranged from 1-5 years. Taj was really great and definitely recommend anyone ask for him when they come looking for furniture. read more

Mathis Home - Taj showing us a dining table collection. - Furniture Stores Near Me - Irvine, California

I was looking for a storage bed and bunk bed. The woman who helped me did not know what a bunk bed was. When I showed her she said she did not know "bunky" bed. Not at all helpful. Also, I felt stalked in the store. She hung out just where I could see her watching my every move. If I go back, I will find another sales person. read more

Dishonest, disorganized, Rude and the Worst Customer Service i've seen in my life! I bought over 5k furniture from them, the sale's rep checked all the item and told me with the membership i get free delivery and assemble. On the day of the delivery for starter their delivery team was late 90min i had to call the customer support then they confirmed they are behind on a schedule and will arrive in 30min. The delivery folks showed up, in a hurry they started to put furniture together then they told me there are a bed and a nightstand marked as "assemble by customers" and they can't assemble. I explained the the sales rep said everything will be assembled by them, they put me on the phone with dispatcher, she was very rude and disrespectful. She kept saying they are not going to assemble it, call customer service. I asked to speak with a manger she refused! I called the sales rep "Big Mike", he said he checked all the items at the time of sales and all were supposed to be assembled by them, he suggested that the box may be labeled wrong and told me he will talk to his manager. A few mins later he called and said his manager said there is nothing they can do now, but they can stop in the weekend to assemble it themselves for me!!! I called customer service, explained everything to the rep, she repeated the same thing saying nothing she can do, and i can return the items and get my money back. What about the wasted time and inconvenience, what about my 3 years old child who was expecting his bed to arrive? Nothing. I asked to talk with a manager, she refused at the beginning but then accepted after I insisted. Finally talked to a manager. After minutes of explaining, she said the same thing, even more ruder than her rep. And basically said not my department problem i can transfer you to sales manager. I was furious everyone of those loosely, low education, so called "managers" don't want take any responsibility and sending me to someone else. I don't even know how this is still functioning as a business if everyone is in for themselves! Anyway you can guess how the call with sales manager went. Worse than the 3 calls before it. Saying the same thing nothing we can do just return the items! I hang up frustrated by those mediocres. I wish i returned the bed, but I didn't want to broke my 3 years old heart. He has been waiting for his new bed all day :( so i spent the rest of the evening with his mother assembling the bed for him. Be alert making business with this dishonest incompetent company, once they have your money, good luck you get any support or help from them! They are literally the definition of horribly run business! read more

Service is horrendous. Xavier, supposedly one of the managers hung up on my SO. They have lied to us or don't communicate with each other. I bought furniture there in November with an estimated delivery date in January (during the first week.) Here we are almost mid February and no answers. Just lies and hangups. I've had better customer service with shady used car salesmen. Thank goodness I paid with a credit card. Seriously, if I could give zero star I would. read more

I placed my order on Nov 22nd. Sale agent forgot to invoice me the dining set. I went to their shop and placed my order personally. They said that I'll receive sofas and dining set together on Dec 11th. December 11th I received my items partially!! Only sofas! I've been told that my items will not be available until mid January 2023!! I have invited my friends and families for Christmas and now i have to cancel my party, because "MATIS BROTHERS " were not honest with me. They just attempting to sell you without keeping their commitments for delivery. read more

We bought an adjustable base for our bed about 2-3weeks ago, they scheduled a delivery time between 2:29 to 4:29(pay attention to the exact minutes) on that Friday, 4:30 came and passed, I called the number they said they're running a bit late and they're 2 stops behind. Well, waited until 6, nothing. Called again they said they couldn't fit the item thru the door.. I was like w t heck?? Anyway they apologized on Saturday only when I called, and scheduled again for Tuesday, I took another afternoon from work and yepp no one showed up, no one called yet again. I called and put on hold to be told they lost the bed. Yes they could not locate the bed, a king size bed, they were supposed to deliver, but of course no one even bothered to let me know. And we went to actual store that night and was told they actually can deliver it today. Another afternoon is gone (delivery window is between 3:46 to 5:46 btw, be amazed at their punctuality!!!!) I called at 5:46 and they said our delivery was marked as 'non complete' for whatever reason' and they're closed at 5:30. No one ever bothered to call. So that's the story so far we've had. I have lost hours from work and still don't have the bed. They claim they are cheaper than even online companies and all, and it would be good if you could actually get the furniture. Basically you pay less for the furniture that won't be delivered. But lesson learned I was about to spend thousands at this company. read more

Terribly disappointed in the $2,400 Bradington Young recliner we purchased here. It was delivered in October of 2020 and this is what it looks like today. We have had IKEA furniture last longer than this. The sales person assured us that this was the highest quality, longest lasting brand and that couldn't be further from the truth. Updated to one star 2/21: We received instructions to email someone on 2/7, so we did. I followed up on 2/15 and today, 2/21, have yet to hear from anyone. 3/3 update: Our $10,000 Mathis Brothers nightmare continues. The couch that was delivered the same day is now coming apart at the seams. read more

Mathis Home - Furniture Stores Near Me - Irvine, California

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Buyer beware: Matthis Brothers employees tend to oversell warranties and exaggerate the likelihood of getting your furniture claims approved under their protection plan. We purchased outdoor furniture a year ago that appeared to be in brand new condition, as it was covered year-round. However, when some of the finish began to rub off, our warranty claim was denied. They sent us all the fine print that was never shared at the time of purchase. It seems they are not genuinely concerned about their clients. This is the second set of patio furniture we have bought from them, and it will be the last. Their hard-sell tactics for the protection plans are frustrating, and when we actually needed assistance, their support was completely unhelpful. The sales associate tried to tell us basically nothing would be denied it so easy just pour wine on your furniture and call them and tell them it's Dane obviously something we wouldn't do but this is how she sold it to us. read more

BEWARE! This company fails to deliver furniture in a timely manner. My wife and I ordered a sectional couch back on 9/22/23. The sales man Rick promised us a 6-8 week lead time (because it's a local vendor in Fullerton). LIES! Even their Sales Manager Benjamin confirmed with us that he lied about the lead time. Every time we have called back to see the status of our couch, we either get hung up on or lied to by Benjamin on when the new delivery date will be. We called in November and he promised the end of December. I called today (12/29/23) and he said 1/15/23 is the delivery date (+3 days of delivery time). On top of all that, they have the nerve to add a $69 pillow onto our bill that we didn't even order (probably thinking we wouldn't see it and just pay for it anyways). Do yourself a favor and order somewhere else. read more

I'm still waiting for my couch that was promised before Christmas. Not only is it late, I paid a late fee on my Synchrony account when I was told no payments would be due until after delivery. I've called over 20 times, drove from San Clemente to the store in Irvine five times just to talk to one person that finally addressed my issue. Each time I called and spoke to someone at their store, I was promised a phone call with a status update and NEVER RECEIVED one. It was the last time I drove there a Marcus did help and called me back later that day stating the couch was arriving at their facility scheduled for today. That phone call took place two weeks ago and nobody called us with an update. We have made many sacrifices and they have made NONE. No follow up calls. No discount. No delivery schedule. I do NOT recommend Mathis Brothers. There are MANY other options out there and I suggest you consider them all. The photos are of me waiting to talk to a manager, of which NEVER did any manager call, come out to talk to me, or assist me. SERIOUSLY? Empty store and yet NO manager came out to help us. read more

Mathis Home - Empty store and yet NO manager came out to help us. - Furniture Stores Near Me - Irvine, California

On January 3, 2021, we went to Mathis Brothers and purchased bedroom furniture. Part of the reason why we chose Mathis Brothers was because the estimated delivery was better than most competitors, 2/14/21. The tag on the dresser says, "I'm coming back soon 2/14" (see photo). DON'T BE FOOLED BY THIS TAG, or receipt. We called on 2/15 wondering where our furniture was. New delivery estimate JULY 2021!!!!!! 7 months???? Really? We should have been called, at the very least to let us know of the delay. Nope. I know that many furniture companies are having extended delays, but contact your customer, ask them if they want to continue to wait or get refunded. Do something. Already emailed yelprbf@mathisbrothers.com. read more

Fast forward now to todays delivery the sales rep that helped me with my bedroom set wasn't aware that a box spring for a king needs 2 box springs . Well only one was delivered ! I have been on the phone with them all day trying to get them to redeliver another half of a box spring and I still have no answers . Not only that they keep telling me I have to go into a store to pay for it and that they can't deliver it asap ??? I'm so fed up my bedroom was 4k and it's been the worst 4k I ever spent . Also my card declined when they were taking payment over the phone because their payment center is in Oklahoma!!!$ so obviously it instantly flagged with my bank. They won't retry the card but instead keep telling me for security reasons I need to go to the store which is an hour away from my house !!!! The mistake was on them for not training their sales associate correctly and also not double checking all out going shipments to realize that they are only sending half a box spring and now I have no bed to sleep on until got know when !!!!!!!! It's a nightmare read more

Staff are very good and they are always willing to help you with anything that you need. Pretty much selection with lower price than the market and is a very valuable choice for me. I also signed up for the membership! read more

Byron was a fantastic help! Made us feel comfortable, answered all our questions (and then some), and very easy to work with. We didn't feel rushed or pressured. When you're in a rush to buy, go find Byron Rush! The store is immaculate, has high quality inventory placed in a very appealing layout. Lots of fantastic options to suit a variety of tastes and needs. Definitely take a gander at Mathis Brothers Furniture! read more