Many places will tell you that you need all this work done to your car when you go to get an oil…read morechange. Here, the manager told me what needs to be done, why, and how much it will cost. This was refreshing because usually the people at the garage will be vague and use vernacular that someone who doesn't know cars won't be able to call them out on. The service was fast and straight forward. The manager was very knowledgeable and helpful to the point where he fixed my hood latch for free. This Kwik Kar is leaps and bounds better than the other ones in the area. Additionally, they're the only place to get an oil change on Sundays.

Poor experience and poor prior leadership and poor current leadership. Paid for an oil change, they…read morewent through the motions but didn't change the oil. Obvious deception as they made every attempt to make it look like they did the oil change (so why not just do it?). Went to my mechanic a few weeks later (who I have used on this car for years) with engine related problems due to "not having the oil changed". The picture attached is what the oil looked like. Based on the miles, my mechanic said there was no way it was changed. I contacted this place and explained what happened and was assured they would "make it right". They did not. Be very careful with these people, strongly recommend using someone else.

I don't recommend this place because they charge for things they don't do:…read more1: Front window cleaning 2: Cabin filter check 3: Brake fluid level check 4: Headlight check 5: Tire pressure check 6: Sterilizing fluid level 7: Battery test 8: Radiator fluid check 9: Windshield washer fluid check. When you complain to the employees, they are violent and aggressive, it seems like they want to hit you.

Great customer service at this store. Employees are professional and courteous. They suggest parts…read moreto be changed like air filters and cabin filters but do not pressure you to buy them. They always do as I asked and value me as an customer. I will always return for my vehicle maintenance

After many failed attempts in finding a reliable mechanic I finally found J and M Auto they are…read moreawesome! They provide excellent customer service and have a fast turnaround and reliable. They provide very thorough updates, exceptional on handling itemized receipts with warranty. They also offer way better pricing than dealerships. You will not regret doing business with J and M Auto.

From the owner: Auto Repair and Maintenance, specializing in Toyota and Lexus. 28+ years experience in the Lexus…read moreand automotive industry.

These guys provided amazing service! I was only there for an oil change, after coming from a Take 5…read more( where I waited an hour only to be told that they didn't have the oil in stock for my 2021 Toyota Camry ). At this Kwik Kar, I was in and out of the building in just under 15 minutes. I highly recommend getting your car serviced here very professional and efficient!

I cannot say enough about the service from here. Reggie is the man for great customer service…read more Always fast and friendly. I have been going here for thr past 13years and will continue to drive the hour to get here because of their service and Reggie.

I have been doing business with Sense Auto for years and I like their service…read more Tune ups, break service and air condition work. Never took back for rechecking

I brought my car here to get my lights fixed (main problem) & to get my windshield wipers fixed…read more when I got the call back for the quote I missed the call and had to call back. a man answered the phone I told him the reason for my call & he informed me what needs to be fixed was a combination switch at $350 I agreed to the work. When I was called back letting me know the car was ready the lady behind the counter told me great news we didn't have to fix the lights at all which really threw me cause the man MEVER ONCE told me that one of the reason I brought the car in didn't need work at all (I would've went to pick my car up & would t had agreed to get my windshield wipers fixed at that time). when I picked the car up & checked the lights the parking & garage he brights came on but not my regular lights. I showed the girl behind the counter & she told me which really threw me that those lights had a sensor and only came on at night (which I know they don't I've been driving this car for years) & if that was true then how would I be able to drive my vehicle in the rain during the day that made no sense & I kind of felt like they didn't want to be bothered to fix cause I've never heard that a light that has a switch in the vehicle only can come on during the night that made no sense to me! I'm very upset by this again had the man told me during the quote the lights didn't need to be fixed I wouldn't have gotten any work done. the lady told me that when they were in the dark garage the lights came on but that's why I'm here at your shop because there's a problem the lights she be coming on. as well the interior lights don't come on so there is an issue and I wish I never would've taken it here. just cause my family has used them I wish I didn't cause I'm very unsatisfied! please someone else let me know if lights on at 2001 mercury grand marquis have lights that only come in a night. that's crazy. I've been driving this car for years & I know which direction I turn this knob to turn the lights on!

I've been taking our vehicles to Firestone on Davis for years. Besides the quality service, the #1…read morething I can say about them is, they are HONEST! Bob who is one of the owners has saved me countless dollars by being 100% honest with me! Like most people with newer cars, I'm clueless about a lot of things, but there has been several times a less honest person could have easily taken advantage, not these guys. I just had my SUV serviced there last week, the new part failed, but it was 100% under warranty, so they fixed it at no charge! I recommend them 100% Jim Funderburgh

1 star I am posting…read morean additional review because Firestone management has still not provided any meaningful follow-up or resolution regarding my formal complaint, Case #2977465. I filed the complaint on June 12, 2026, and followed up repeatedly. An area manager eventually emailed me, and I provided a detailed written timeline explaining what happened, why I had lost confidence in the Galloway Avenue location, and why I was requesting a refund. Since sending that response, I have not received a substantive decision, status update, or further communication addressing my concerns. My primary complaint is now the administrative handling of the matter. Customers should not have to repeatedly pursue a large company for basic communication after reporting a serious service problem. Even when a company disagrees with a refund request, management should acknowledge the documentation, explain its decision, and provide a clear resolution. The continued lack of follow-up gives the impression that Firestone's complaint process is designed to delay rather than resolve legitimate customer concerns. Based on my experience, I cannot recommend the Galloway location, and I have serious concerns about Firestone's regional management and customer-service accountability.

Great service, great ambiance and extremely nice people working there. My service was fast,…read moreefficient and they went they extra mile to ensure my vehicle ready for the long distance driving. Kudos guys! T. Bellenger

I took my truck for an oil changed and they messed up my oil pan I called and they did not take no…read moreresponsibility and just hung up horrible service do not come here don't recommend honestly should shut down business do to how horrible it is

Easy in and easy out. 15 minutes on a Saturday morning and very reasonable. Staff was friendlyread more

From oil change to AC work, or brake work, they do excellent work for a fair price. Give them a try.read more