Sonja (sp?) was flexible, fast and funny. And thourable! Thank you for cleaning my dirty…read moreapartment when I couldn't!

We had called for a deep cleaning and were quoted a reasonable rate so we booked it and the Rebecca…read morearrived on time. We were moving and had 3 of the 5 bedrooms empty and we keep the house fairly clean but we wanted to find a Housecleaner to prepare the house for listing it to sell, However, when my husband got home, she charged us $50 more than I was told and my husband paid it unknowingly. $178 total When I got home these were all the things found not completed !!!!! See photos The microwave was never cleaned, trash not taken out, floors dirty, mirrors not cleaned or dusted....... I called Guy and he did not call me but had Rebecca call me and she assured me she'd come back and clean it. Then i came down with Covid (4-5 weeks) so everything was postponed to ensure the housekeeper would be safe to clean once we left the house to the new house. So fast forward to that day and she said she'd be there at noon. But then I got these other texts from her as to why she was late each hour and by 6:30pm I had had enough of her nonsense. Guy did refund us $50 but very very disappointed in the terrible lack of housecleaning and that she never came back back to complete job at our scheduled time!!! We are also missing a new prescription that we never found. We do not recommend this company for cleaning! Not dependable, not professional and waste of money and time!!! Very disappointed Update: I just read the owner's response to this review and I am reassured that this is NOT a professional cleaning service and after reading his response it is obvious to see he is resorting to slandering me because I shared my honest experience. The pictures do not lie and neither do the pics of our texts where she kept making excuses for being 5 hours late. I was not happy and told him that and no longer trusted their cleaners to return and make it right. When I asked Guy for a list of what they require for the maids to clean he told me his computer blew up and could not provide me a list. You be the judge and you decide. Peace

The service went well, we did a walk through of the property and I detailed the areas I wanted to…read morebe cleaned and some that didn't. I was impressed with the quality of work. Thank you!

Alaina really helped me out with my move-in cleaning. She took so much weight and stress from me by…read moreleaving my areas absolutely spotless. She took care of all the small corners or nooks that most cleaners don't even bother with. She cleaned out areas that I didn't know could even be cleaned out. Her attention to detail and integrity in her work is a blessing to all of her customers. Note: if she takes a little longer than other cleaners, it is because she actually cleans EVERYTHING. She truly does not leave any dirt behind.

Cecilia and Celfi did an ASTOUNDING job! So on short…read morenotice, they were able to not only beat everybody else's prices, and were able to come the same day within the same hour, which is unheard of, but Gmaids did it! They made the apartment look brand new and completely transformed that apartment by the excellent cleaning. Cecilia and Celfi are rockstars!

Update: After hearing from the owner, the explanation given here, and the refund, I would like to…read morerescind my negative review. From the initial delayed communications and the subsequent emails appearing like a scam, I believed I had been duped. The website was charging me for services already paid, so it truly made me believe it was a scammer. I apologize for the reaction. Thank you, Juan.

Okay...WOW. I usually clean my own home, so this felt like such a luxury for me; and now I fully…read moreunderstand the difference between "clean" and PROFESSIONAL clean. Everything was sparkling, the whole house smelled amazing, and somehow they even positioned/decorated items in ways that made my space look even better and more inviting. On top of that, I had a work/construction project happening in my living room, and Yesi and her team worked around it so professionally. Highly, HIGHLY recommend Yesi and her team. I'm genuinely so impressed.

Yesi and her team are wonderful! I have worked with her for the last 5 years. Her team is very…read moreefficient and thorough. They pay attention to detail and my house always smells and looks cleaner. If you have specific cleaners or instructions she is always following your requests. She is very flexible with last minute changes. I highly recommend her services. Thank you Yesi!

My family recently purchased a home in Tx. We wanted to have a move in clean before all our stuff…read morearrived. I called 4 different cleaning crews and NOT a single one responded. I found Finest Cleaning Service online and first they had an impressive website that clearly lists out exactly the services (with price) available. Then I was able to book an appointment on their website directly. Almost immediately, someone reached out to confirm the appointment time. I had to leave some instructions about our appointment and they were able to coordinate it all with me with professionalism, courtesy, respect and so so on time. The level of communication offered was just out of the world first class! I was also very impressed with the service received. My home was very well taken care of and the clean comprehensive. they didn't cut corners when doing the move in clean. They noticed a few dings around the house and were kind enough to take pictures and send them to me so i was aware that they existed (and that the cleaning crew didn't cause it). I wasn't charged until AFTER the cleaning crew had completed the service and left. The owner is super considerate and after I had moved in, even texted me to check in on me and make sure that I was moved in alright. Once I get more of these boxes out of the way, I will definitely have them back to do a clean again. Great people, great service. If you need a cleaning crew you can trust to take care of your home/ office/ whatever space you need cleaned--look no further, give the Finest Cleaning Services crew a call--or easier yet, get on their website and schedule your clean. Best advice I received when I was younger--you don't have to do everything. Sometimes, it's more cost effective and efficient to outsource the things you don't have time or don't want to do. This is definitely a good partner to outsource to.

I used Finest Cleaning Service for the move-out cleaning on my home that I was selling. I'd…read morealready left the state by the time they came, so I had to coordinate remotely and have my realtor be the 'enforcer' to make sure everything was done well, but I did get pictures. I guess I will start with the negatives. They are not a bargain brand by any stretch of the imagination. ( I didn't choose them based on price, and frankly they were the highest bid that I got. However, I chose them because they could do steam cleaning service as well as the regular cleaning, no one else could do that, plus they are licensed, bonded, insured which was required for my realtor to leave a combo lock for the cleaners to use. ) The main other negative was that they forgot to clean the oven on the first pass, my realtor noticed and the team came back the next morning to catch that miss. On the neutrals side - it turns out that if you have cats that barf under your bed for several years, you can't "just" have a steam cleaning; they have to do some kind of neutralization treatment first to avoid stinking up your house when they steam clean. Which costs a couple hundred extra dollars. Eek. Honestly, I have no idea whether cat barf really requires this, or only cat pee would, or whether it's all fiction - but in the situation I was in, I didn't really have much choice or time to research this myself.. I had to just authorize the extra charges. I'm giving them the benefit of the doubt that this is actually the right thing to do, but I recommend that you do your own research first if you're in a similar situation with bulimic cats and a bed too big to get under on your own. Now, onto the good things. They are EXCELLENT with respect to communication. Caio is extremely responsive, clear, and detail oriented. Scheduling the appointment was extremely easy, they have a well-built portal you can book through. They are flexible as far as payment methods, there is a surcharge for credit card, but being able to accept them is a big plus as I didn't want to leave a check when I was no longer in the state. Aside from the minor hiccups described above, they did a great job cleaning the house. When the job was done it was spic and span based on the pics and my realtor's checkup. They are very professional and reliable. So all in all, I do absolutely recommend them if you're someone who wants a hassle-free experience and is willing to pay bit extra to get it.

Thorough and detailed cleaning! Definitely recommend, move out service for apartment was left…read moreextremely clean, felt brand new when it was all completed! Very satisfied with the results!

The quality of the cleaning is bad! The mirrors wasn't well cleaned. The floor had many small…read morepieces that required vacuum. It could have been way better cleaning service.

Scheduled our initial cleaning and it went really well. Now we're setup for recurring service…read more Recommend Marina's!