Sonja (sp?) was flexible, fast and funny. And thourable! Thank you for cleaning my dirty…read moreapartment when I couldn't!

We had called for a deep cleaning and were quoted a reasonable rate so we booked it and the Rebecca…read morearrived on time. We were moving and had 3 of the 5 bedrooms empty and we keep the house fairly clean but we wanted to find a Housecleaner to prepare the house for listing it to sell, However, when my husband got home, she charged us $50 more than I was told and my husband paid it unknowingly. $178 total When I got home these were all the things found not completed !!!!! See photos The microwave was never cleaned, trash not taken out, floors dirty, mirrors not cleaned or dusted....... I called Guy and he did not call me but had Rebecca call me and she assured me she'd come back and clean it. Then i came down with Covid (4-5 weeks) so everything was postponed to ensure the housekeeper would be safe to clean once we left the house to the new house. So fast forward to that day and she said she'd be there at noon. But then I got these other texts from her as to why she was late each hour and by 6:30pm I had had enough of her nonsense. Guy did refund us $50 but very very disappointed in the terrible lack of housecleaning and that she never came back back to complete job at our scheduled time!!! We are also missing a new prescription that we never found. We do not recommend this company for cleaning! Not dependable, not professional and waste of money and time!!! Very disappointed Update: I just read the owner's response to this review and I am reassured that this is NOT a professional cleaning service and after reading his response it is obvious to see he is resorting to slandering me because I shared my honest experience. The pictures do not lie and neither do the pics of our texts where she kept making excuses for being 5 hours late. I was not happy and told him that and no longer trusted their cleaners to return and make it right. When I asked Guy for a list of what they require for the maids to clean he told me his computer blew up and could not provide me a list. You be the judge and you decide. Peace

I was referred by a friend and I am so happy I found them! First off Sam was so professional and…read moreinformative. I didn't feel slighted to spend more money. I told him I needed 2 apartments cleaned within the same day and he made it happen. The cleaner came with EVERYTHING she needed! She was thorough and timely. I will def use them in the future!

I used this cleaning service in the past to clean my apartment more thoroughly than I can on my…read moreown. Outside of the quality of the cleaning, what I can appreciate most about the service was the responsiveness to inquiries. I since tried another service (had a coupon), but I can say that I will stick with HomeMaid Cleaners for the foreseeable future.

We did some renovations in our home that involved grinding down old wood floors and the dust was a…read morenightmare. We found Bethel in doing a search for post construction cleaning, and I'm glad we did! They did an awesome job, they were extremely thorough. Mauricio was super responsive and easy to work with. I'd highly recommend them!

They are super prompt and professional and just generally detail oriented. I'd highly recommend…read morethem!

I never leave reviews but i have to for this. I can't say enough good things about Platinum…read moreCleaning Club. They made it so easy to book, they're so professional, and the attention to detail was amazing! They got back to me immediately when I booked my cleaning. Definitely will be using this consistently!

I've always struggled to find a reliable housekeeper who shows up consistently when I need them…read more zenpros has been a great solution. The cleaner who came was very professional and did an excellent job. Pricing was fair compared to what I usually pay, but the consistent quality made it absolutely worth it. I'd recommend zenpros to anyone.

Update: After hearing from the owner, the explanation given here, and the refund, I would like to…read morerescind my negative review. From the initial delayed communications and the subsequent emails appearing like a scam, I believed I had been duped. The website was charging me for services already paid, so it truly made me believe it was a scammer. I apologize for the reaction. Thank you, Juan.

Have asked them on numerous occasions to stop contacting me... it's been two years and they are…read morestill contacting me... does anyone know if I can report them to the FTC for violating rules or not?

They have no respect for other people's property, lazy, don't know how to park a trailer for trash…read morehaul off, pretend they can't speak english.

I have been using B&B Maids for a few months. This month they scratched my stainless steel cooktop…read more I'm not talking about a small scratch, but multiple scratches over the whole cooktop. I notified them of the issue as soon as I noticed it - when I cooked dinner the day after the cleaning. They responded by advising, "We have addressed the issue with the cleaning crew, and we are working with them along with the rest of our members for this not to happen again." Yet, because I noticed this 6 hours after the 24-hour window to report issues, they could do nothing to help me.

I used Finest Cleaning Service for the move-out cleaning on my home that I was selling. I'd…read morealready left the state by the time they came, so I had to coordinate remotely and have my realtor be the 'enforcer' to make sure everything was done well, but I did get pictures. I guess I will start with the negatives. They are not a bargain brand by any stretch of the imagination. ( I didn't choose them based on price, and frankly they were the highest bid that I got. However, I chose them because they could do steam cleaning service as well as the regular cleaning, no one else could do that, plus they are licensed, bonded, insured which was required for my realtor to leave a combo lock for the cleaners to use. ) The main other negative was that they forgot to clean the oven on the first pass, my realtor noticed and the team came back the next morning to catch that miss. On the neutrals side - it turns out that if you have cats that barf under your bed for several years, you can't "just" have a steam cleaning; they have to do some kind of neutralization treatment first to avoid stinking up your house when they steam clean. Which costs a couple hundred extra dollars. Eek. Honestly, I have no idea whether cat barf really requires this, or only cat pee would, or whether it's all fiction - but in the situation I was in, I didn't really have much choice or time to research this myself.. I had to just authorize the extra charges. I'm giving them the benefit of the doubt that this is actually the right thing to do, but I recommend that you do your own research first if you're in a similar situation with bulimic cats and a bed too big to get under on your own. Now, onto the good things. They are EXCELLENT with respect to communication. Caio is extremely responsive, clear, and detail oriented. Scheduling the appointment was extremely easy, they have a well-built portal you can book through. They are flexible as far as payment methods, there is a surcharge for credit card, but being able to accept them is a big plus as I didn't want to leave a check when I was no longer in the state. Aside from the minor hiccups described above, they did a great job cleaning the house. When the job was done it was spic and span based on the pics and my realtor's checkup. They are very professional and reliable. So all in all, I do absolutely recommend them if you're someone who wants a hassle-free experience and is willing to pay bit extra to get it.

This was the worst experience I've ever had with a business in my life. Their price for a deep…read moreclean was almost twice what I'd paid elsewhere, and didn't even include all deep clean items such as baseboards. Their staff destroyed several items in my home and didn't even apologize for it much less replace them. They also took my card on file at the time of booking which I didn't mind, that's typical for cleaning services. The issue is that I assumed they charged that card for the services rendered... until several days later I get all these messages and phone calls about payment. I told them to charge my card on file and they flat out refused to do so. They insisted I pay an invoice, but I was busy at work and didn't have time to do so. Then they showed up at my home trying to collect payment despite me telling them repeatedly that I was at work and nobody would be home. The owner and her boyfriend called me from multiple phone numbers, THREATENED ME with the police but continued to refuse charging my card on file. They tried to say my card was "blocked" which I know was not true. When I was done working I paid their ridiculous invoice, only to find that they DID in fact CHARGE MY CARD ON FILE!! I literally paid for the clean TWICE because they refused to charge my card, insisted I pay an invoice instead, threatened me to pay their invoice, and then charged my card anyway. And the worst part? The owner and her boyfriend BLOCKED ME as soon as they took my double payment. They said to "talk to the office manager" who also completely ignored me. I had to dispute the extra charge through my bank to get my money back. I'm a business owner myself and I would never in the worst situation think of treating a client this way. I cannot suggest anyone to use this shady company that overcharges, under-delivers, and literally threatens clients. Stay far away from these folks!