I recently bought two alternative down comforters for my bed and my daughter's bed. Well, found out…read morethey are a bit of a hassle to wash and dry in our standard washer and dryers. Constantly had to shift the comforters around so the washer wasn't uneven then again in the dryer so they would be throughly dried. The facility is practically spotless clean, employees are constantly cleaning and extremely helpful, a variety of sizing for washers and dryers, and vending machines that have detergent/softeners to purchase in case you forget yours. Yes, there's a vending machine for drinks and snacks too! :) Payment options can either be cash, credit card, and tap to pay. Based on my experience you pay for the wash and drying is free. I only saw when adding special types of drying like anti-wrinkle and another option it was starting at .$25. My Laundry Spot will be my new spot on the monthly for these!

So very pleased with their service and I will definitely use them again. I had three washable…read morerugs, two 5X7 and one 3X5 that would not fit into my upper/lower washing machine/ dryer combo. I live in a senior apt complex, so it is difficult. My laundry spot answered me quickly and gave me all the information I needed. I set up a pickup online, was told the approximate pricing, and we set a date. They picked up on time and in a few days, I had my rugs back, good as new. They did an excellent job cleaning, and I now will use them each year to get things cleaned. I highly recommend My Laundry Spot, they were fast, efficient, and did a good job.

Nice and clean. I was able to have a long conversation with another customer waiting for her…read morelaundry. A super plus is this place has a sink which is a must when doing a laundry. This facility is cash only so come prepared :)

It's definitely a laundry mat, let me go with what is good then cover the bad. Good: plenty of…read moremachines, I went on a Thursday afternoon around 4:30p and it wasn't busy, they are coin operated and have machines for change. Pretty straightforward, no attendant when I went so if you want someone to show you how to use them, there was no one around! Plenty of dryers that do look clean and not burnt from the inside. Overall, it was a pretty good experience. B+

I was nervous about using a laundry service but not anymore! They kept everyone's clothes sorted…read moreand folded together in separate bags. I asked for fragrances free and it didn't have a chemical smell that some fragrance free detergents leave. Our clothes are soft smell clean and odorless and folded nicely. The price is awesome considering it gives me time to take care of my aging mom and not stress about laundry or run up and down the stairs. Mark was so kind to answer all my questions and it was a breeze to set up an account.

The service was as promised. In 2 days my towels and sheets were returned in 2 solid packs,…read morefolded, and clean with a fresh, but subtle fragrance of downy.

Love Laundry took care of me while on an extended business trip in the Elk Grove area. I used the…read morewash and fold service. The clothes were washed and folded with care. Items I asked to be hung were put on hangers. Love Laundry even washed a throw blanket for me. The ability to pick the laundry and detergent to use is nice. Especially for people with allergies to brand or needing unscented. Thanks love laundry.

I posted my review on Google seems to be no response here I am posting it again on Yelp!…read more I will never return to this place. The customer service was absolutely horrible from the three ladies working the closing shift on Friday, July 17, 2026. One employee in particular, who had blonde highlights and was wearing biker shorts, made my visit extremely frustrating. I asked if she could remove a small abandoned load from one of the large washers because I needed it to wash my blankets before the last wash at 8:30 p.m. (the laundromat closes at 10:00 p.m.). She told me it belonged to another customer who was waiting for free dryers, which turned out not to be true. I even took a picture showing the small load had been left sitting in the large washer. Instead of helping, she made it difficult for me to get my blankets washed before the last wash time. When I questioned the situation, she became rude and even used profanity, telling me I should have "fing* taken the load out myself." I asked for her name so I could report the incident, but she refused to give it to me. I wasn't the only one who noticed the poor customer service. Several customers commented that something seemed off with the three ladies working that night because of how rude they were. This was one of the worst customer service experiences I've had. Management needs to address the behavior of these employees and hire staff who treat customers with respect.

I've used Fresh Cleaners for alterations before and the work is always great. This time I needed a…read moresimple hem expedited, and they were able to get it done quickly and it turned out great. I have had rush jobs done there in the past, though, and this one seemed a little pricier than I expected. Overall, I'd use them again.

Professional, quick and thorough! Was looking for a new tailor and cleaner. Fresh cleaner meets the…read moremark! I'll try the tailor/alterations next and report back.

This review is on their service and the owner only..which sadly is one in the same. I was referred…read moreby a friend and was even given the owners personal cell number. I didn't use it. Im looking for a full service fluff and fold along with dry cleaning so I gave it a test run. And there began the longest ordeal to wash some clothes. I downloaded the app as directed and signed up for the text. I schedule pick up for a Thursday through the texting service. Receive a confirmation text. I double checked in the app and it was scheduled there as well. How neat! Well around 4 pm on Thursday I call to find out what gives since my clothes have been out front since 9 am. I am told they have no record of my order and that I probably didn't answer the text quick enough to get on the schedule. I was also advised, in the future, after scheduling through the texting service to call and confirm that they got the order so this doesn't happen again. Ok??! The lady was helpful though and I put on the schedule for the following week. The following Thursday comes around and they come and pick up as promised with a delivery date of the following Thursday. The night before I check the app and I see my order has been split into 2. Tops and bottoms. No big deal until only the bottoms were dropped off. I call immediately and was told they didn't get delivered because one of my tops was not finished and I would have to wait until the following Thursday to get my items. NOT ACCEPTABLE! But didn't I know they had a flood in their Lodi location and that put them behind and if I wanted to I could go and pick it up in Lodi instead of waiting. I asked instead that the owner call me. I then proceeded to use that cell number I was given and call the owner. I left a message asking for a call back explaining briefly my situation. No phone call. Today, a week later, the delivery driver dropped off the remainders of my items and told my husband that he was sorry for the confusion and that they would like to offer a discount for the next service and that HE would be delivering from now on as the new delivery driver. Hubs told him no thank you, we won't be back. This whole ordeal is just an example of poor management. Technical issues with apps etc are admissible but hiding behind your employees who try their hardest to keep your investment afloat is just despicable. Had you picked up the phone and talked to me we could have come to a resolution. Now, i just don't want anyone else to have this headache.

Negative stars, most pathetic excuse for a business I've ever encountered. Attempted to create an…read moreaccount on their website to schedule a delivery, page refreshes and sends me back to the start so I try I again. It tells me my account is created so I try and log in. Page refreshes, sends me back. I try this over and over, tired to re-create an account, says I already have one, but won't let me log on. It seems like this "company" only has interest in losing money, that's the only thing they're doing well.

Had the sleeves of dress shirts hemmed. The lady didn't seem confident. I should have gone…read moresomewhere else. Left it on Tuesday. She said to come back on Saturday. Came back at 11am on Saturday. She said come back at three because she hasn't even worked on it. Came back at three she only had two dress shirts done. When I finally got all three I was so excited, but one was cut way too short. It was kind of rushed and sloppily done. I should've trusted my gut instinct and she should've trusted hers too and turned me away. Do not get your dress shirts sleeves hemmed here. I've had dress shirt sleeve hemmed elsewhere and they were done a lot better. I should've gone to where I went before but it was just a little further than where I wanted to go. I wouldn't go here again. Paid about $45 to get three dress shirts done. I can't say much about the cleaning service tho.

Prior to the new ownership (about two years ago), this place was awesome. With that said, I would…read morehave to concur with Juan G.'s post (see further down on this thread) regarding how things are now. They've cut back on their hours of operation and are often closed or not available during their advertised hours of operation. Sad to say, but I will be taking my business elsewhere. PS: I have also been overcharged on several occasions, to concur with Nana N.'s post about being overcharged.

You can tell this place does a lot of business which in a way speaks for itself. Parking is easy…read moreand its located in a shopping mall with plenty of different stores so it's convenient to run multiple errands at once here. It was a little pricier than I expected, $25 for one dress however I know it could be more because of the material and the length and also it's been years since I've had anything dry cleaned. She did give me two dollars off for being a new customer which I appreciated. You also pay upfront which I haven't had before but in a way it's nice because pick up is faster. That's what I did today. It was the same lady who took my dress who also did the initial transaction. I definitely looks like a small business, but that it does a lot of business! I appreciate someone holding down a business like she is doing and love to support local. The turnaround time for it was also longer than expected, about four days. But again, I just haven't had anything dry cleaned in a while, and it just shows that they really do handle a lot of clients. My dress was ready on time. Pick up was easy and the lady greeted me with a smile. The dress came out clean and I had no issues. I'll definitely come back here for all my dry cleaning needs!

I started bringing all my dress shirts to her ! She's super nice kind, and fast ! 10/10 would…read morerecommend

Excellent job and great customer service. My neighbor recommended this business over ten years ago…read moreand I have no regrets.

Unfortunately, I was not able to get the service. I was promised over the phone. I plan to get…read morealterations to my son suit. When I called over the phone I was told " yes it could be done". But once I arrived, I guess she changed her mind? So we had to go someplace else. I doubt we will return. I gave them two stars because I do like the fact that they are in Elk Grove and that's where I live.

Love this place. Great cleaning services, alterations available too. They replaced a zipper in my…read moreCarhardt vest. Excellent customer service, friendly and welcomed me into the business. Thank you!

Don't come here. New owners to the shop. Dropped off my coat to get dry cleaned and it came back…read moreripped. Would never come back here.