5/5 I've been…read morebringing my vehicles to Mac Crawford for well over a decade, and there's a reason I continue to come back. Mac is reliable, honest, knowledgeable, and his prices have always been fair and affordable. I've never felt like I was being sold something I didn't need, and I've never had an issue with the quality of his work. That kind of trust is hard to find when it comes to auto repair. What I appreciate most is that you don't feel like just another number here. Mac takes the time to explain what's going on with your vehicle, what actually needs to be done, and what your options are. There's a level of personal service and accountability that you just don't get everywhere. There was even one occasion when my vehicle needed something Mac wasn't able to handle. Instead of attempting a repair outside of his expertise or simply turning me away, he referred me to someone who could take care of it properly. That told me everything I needed to know about his integrity. He knows what he's doing, and if something is outside of his scope, he'll be honest about it and point you in the right direction. After more than ten years of consistently good experiences, I can confidently say Mac is someone I trust with my vehicles. Great service, fair pricing, honest advice, and someone who genuinely treats his customers like people rather than transactions. I wouldn't hesitate to recommend Crawford's Auto Repair.

My car is 11 years old, which means it's about time things start to wear out. I moved to Marietta 5…read moreyears ago and tried a few auto shops. They were okay -- not great, just okay. I almost stuck with one place, but they tried to upsell me on things I didn't need, so I kept looking. I read a bunch of good reviews about Crawford's and decided to give them a try. Fast forward to now -- I've been using them for 4 years for various services. Sometimes it's just a simple oil change or routine maintenance; other times, it's more involved repairs. They haven't disappointed me once. Mac is always on point. He clearly explains what's going to be done and how much it will cost. He looks out for your best interest and suggests the most cost-efficient (not necessarily cheapest) repair option. He's also trustworthy -- if a repair part acts up, he won't back out. He honors his warranty. I take both my car and my wife's car here -- and only here.

KLM continues to exceed my expectations of what a world class family run business is supposed to…read moreexhibit: class, humor and professionalism. Mr. Hernandez has run this business like a well oiled machine (no pun intended). He has thrived and long since arrived. I always feel welcomed and appreciated and have been a long running customer for years now. He understands my concerns and has yet to disappoint. I would recommend this place to anyone and is always top of mind when people ask me about taking their cars in.

I am a long-time customer and enthusiastic supporter of KLM. They have always provided me with…read morequality services. I have used them for routine oil changes to more complex repairs. Over the years I have serviced U.S. made vehicles, German, Japanese, and Korean. They do great work.

Slow slow slow. And the up charges. Good grief! They always want to sell me an air filter and…read morecabin filter every oil change even though I change those out myself. And their filter prices are a insane markup. $109.95 for an oil change is just ridiculous. Last month here was my last time with these guys. I'd rather just go to the Ford dealer at this point.

Always get exceptional service from these gentlemen! I've…read morestopped in just for coolant tap off , and the Staff is always willing to assist. I'll only go there from all things related to my vehicle

Good place to get your oil changed. Friendly service and you can tell that they care. I was a…read morelittle sad to see that the guy who used to change my oil. No longer works there. However, I will still continue two patronize this place, as they are very good at what they do and friendly.

The work was done well, and I have no complaints about the quality. The waiting time could be…read moreimproved.

Looks like this place hasn't been reviewed in quite some time. My experience today was nothing but…read morepositive. They guarantee work is done within 15 mins, but I pulled in and drove away withing that time frame. I was greeted with a welcoming attitude, and they got to business quickly. I have a big GMC so I went in knowing a full synthetic oil change is not cheap, but they gave me an upfront estimate, and a first time visitor 15% off. They didnt have that annoying conference to discuss what was done, nor did they try to upsell me. Straightforward and efficient. No complaints here. I'll be back.

Had to get my emissions done and decided to get my oil changed while I was here. I'm so glad I…read morestopped in! The guys did a great job, were quick, and very friendly. I'll definitely be back when I need another oil change!

We brought our Jeep in about a week ago for an oil change. While we were there, we specifically…read moretold your team that we were about to leave on a road trip and needed everything double-checked to make sure the vehicle was safe and ready to travel. One week later, we left for that road trip and almost immediately received a low-pressure notification from the vehicle. We turned around, went back home, and found oil all over our driveway. We are now sitting at a Firestone waiting for them to fix a leak at the oil drain plug that was completely ignored by your technicians. Furthermore, the only oil they found in the vehicle seems like old oil that was never changed in the first place. This is completely unacceptable. We did exactly what responsible customers are supposed to do. We brought the vehicle in before a road trip, clearly explained the situation, and trusted your staff to do the job properly. Instead, we are dealing with a potentially serious issue, a ruined travel day, oil on our driveway, and the added time and expense of having another shop inspect your work. You have lost us as customers permanently. I also want to be very clear that I intend to make sure people know exactly what happened at this location. I will be sharing this experience honestly and publicly because I do not believe people should trust a shop that sends a customer out the door after an oil change and "road trip check," only for that customer to find oil leaking all over their driveway a week later. This was careless, unacceptable, and completely destroyed our trust in your business.

First time going to this location & last! Pulled in for an oil change and the tech that approached…read moremy car was rude. I decided to go to Valvoline ( right down the rode). They were inviting and professional.

I will absolutely recommend this business to anyone and everyone…read more I took my vehicle into the dealership for a routine oil change, and was informed I needed tie rod ends replaced, at a cost of roughly $900. I was skeptical, since this was never brought up at any previous routine maintenance, and Marietta Alignment was highly recommended by my husband's boss. After roughly an hour, they determined *nothing* was wrong with the tie rod ends, and all my car really needed was a slight alignment. $85, and less than 2 hours later, I was back on the road with peace of mind and a lesson learned about using the dealership for routine maintenance.

Fixed power steering leak and oil leak into alternator of my 2010 Odyssey and other maintenance…read morework. As they are a small shop without much overhead, the price was reasonable and turnaround was quick. They identified the problem quickly and seemed to be knowledgeable and experienced. Highly recommended and would come again.

District Manager Andre Jones and his staff Nate and the others are superb when it comes to customer…read moreservice. I was heard when it came to servicing my vehicle and the care for getting the job done and doing it well and quickly. Thanks again, Take 5 and Staff Cynthia J.

I was in and out on a Friday morning and the guys are professional and have nice positive energy I…read morealso didn't feel oversold! Definitely gonna be my go to spot for oil changes. Prices the same as expected for nowadays I'm happy!!

We rolled up to get my 2008 corolla oil changed. "uuuh, we have two options for you today, $88 and…read more$108" said one of the two people standing around doing nothing. What a joke. They use a tiered computer program system that spits out the two highest oil changes and do not let the customers see any of the other options. Thievery! They also blame the $30 surchage on the war in Iran, but its actually the war on customers from corrupt, greedy corporations like valvoline. Adios Blackrock!

I brought my 2018 BMW X5 xDrive35i to this Valvoline on 1/29/26 for a routine oil change and paid…read more$152.43. Before service, my vehicle had no oil leaks, which was confirmed by their initial inspection report. A trainee worked on my vehicle during the service. After the oil change, I was suddenly told my car had an oil leak and was given a second inspection printout that directly contradicted the first. I drove straight home and immediately found fresh oil pooling in my driveway, which continued to worsen overnight while the car was parked. When I returned, I was told the drain plug was cross-threaded. That explanation later changed to the damage being "pre-existing," despite no leak prior to service and no disclosure before reinstalling the plug. I was then sent to BMW and told to contact Corporate. BMW's inspection resulted in an estimated $5,000 in required repairs related to oil leakage and associated damage. Valvoline Corporate later attempted to minimize the issue by saying reimbursement was "at the discretion of the shop," even though this damage appeared immediately after their service. Between poor workmanship, contradictory documentation, and shifting explanations to avoid responsibility, this was one of the worst automotive service experiences I've had. A simple oil change turned into thousands of dollars in damage. If you value your vehicle--especially a BMW or any car requiring care--do not trust this location.

Mr Vance (Russ?) had his hands full but took my car in right away to fix a flat tire…read more I was out of state, definitely not a repeat customer, but he treated me like royalty! All on a Sunday. It's good to know there are still people like that to do business with, Thank You !

Super helpful and kind. I had a near flat and it was easy to drop off. Very communicative with…read moretexts. Recommend