Giovanni was incredible, on time, and fixed our shower problem quickly! I highly recommend

Was extremely satisfied from start to finish with James and the crew at master craft. I needed a plumbing job done and they came through fast! Tough to find a reliable and honest company but from start to finish the crew at master craft made me feel confident that I hired the right company for the job. Everyone was CLEAN, professional and paid attention to detail. Will be recommending master craft to friends and family as I know everyone needs to know a good plumbing company for their home and will definitely be calling again in the future when I need more work done. read more

The absolute best. Fantastic team with great communication, reasonable prices, and the best staff ever. They are on time, knowledgeable, helpful, courteous, and just a pleasure to work with all around. Chandler and Eddie are great and we would recommend them to everyone we know! We can't thank them enough for making a challenging and unexpected problem into something positive. My only regret is that we didn't know to call them sooner. read more

Great company! Very fast, reliable service. They were in and out in less than 30 minutes and fixed my toilet for a very reasonable price.

Their quality of work was well above my expectations. The service requested was handle with care and professionalism. I truly value and respect the pride and work Mastercraft put towards customer service. read more

Called to get a natural gas hookup for a barbeque. They came down the same day to provide an estimate, and completed the job the next day. Workers were prompt, friendly, and the work was well done. I would definitely use them again. read more

I was lucky to have Jeremy recommended when I needed some work done on my kitchen renovation. He was very professional, on time, and clean! He installed the kitchen sink, garbage disposal, and added a pot filler behind my range. When he finished, he made sure to clean up his work area and more. What I appreciated the most is that he made sure to talk to me about what he was going to do or what materials he used. Even though I don't have much knowledge about plumbing, I felt confident in knowing what was being done. Can't recommend Jeremy enough! read more

Ahmad came checked out the facet it needed to be replaced, he repaced and did great job!! Recommend!!! read more

I called to report one of my toilets had a probable seal leak. Even though I said it was not an emergency, they had someone come out within an hour of my call. Josh Pellet was courteous, got right to work & confirmed that the seal was indeed leaking. The prior seal was apparently not tall enough to properly seal it. I am impressed with his work & his professionalism. This is a great company! read more

Wow, what a great experience! Submitted a request for service on a Sunday afternoon and received a friendly confirmation call in minutes for a technician to come first thing Monday morning. This morning the technician, Ahmad A., sent a message when he was on the way and arrived perfectly on time. All this is excellent, but I'm posting a review because Ahmad was so friendly, walked us through the potential options to fix our faucet leak and was able to make a quick repair. This was easily the best experience we've ever had with a plumber (or plumbing company). Thank you Ahmad! read more

Had to change over some input lines for a new washer. MasterCraft responded quickly, reasonable price and completed the job promptly. Very professional, pleasant experience with some friendly staff. Definitely going to be my "goto" plumber at this point. read more

My kitchen sink was backed up and MasterCraft Plumbers were able to snake it that day. Everyone from the people who answered the phone to the people who came to my home were outstanding and so nice. Eddie and Chandler came to my house and were on time, polite, professional and very knowledgeable. Definitely recommend MasterCraft. Thank you! read more

Very honest, professional & reliable! I will definitely use again! Thank you they unclogged a toilet that we thought we would possibly need to have way more done. Will now use them for everything read more

Excellent response time, all technicians we've had have been professional and efficient. Highly recommend!

I discovered Mastercraft on Yelp a while back and I've received great service on all calls and repairs. Most recently Chandler was able to identify and repair a huge root that had infiltrated my outlet pipe and been causing recurring backups. He went out of his way to identify the problem and a couple days later him and Eddie surgically dug down to the broken pipe, replaced it and backfilled the hole with hardly a trace. And oh yeah, pulled out a 5 foot braid of roots so no more backups, hooray! I highly recommend Mastercraft for all you plumbing needs. read more

Mastercraft Plumbers sent a technician to my residence within two hours of my request. Trey was awesome!! He showed and explained what was going on with my bathtub faucet. He kept me updated on his progress throughout the repair and answered all of questions following the repair. Strongly recommend this company. The price for the repair was consistent with the going rate. read more

Great experience. We needed a wax ring replaced because the toilet was leaking from the base. Chandler Nichols was very friendly and informative. I will be call them again! read more

The company is looking for work. I called for a free estimate for a jammed area drain. Technician Eddie Munoz showed up the next morning and checked my yards. Eddie told me that the office will text me estimates, two for snaking or jetting the drain and one for camera work, if necessary, that may lead to additional extensive and expensive work. I thought his visit was over. After the inspection, Eddie asked if he can look and check the inside plumbing. I replied that I can handle the inside plumbing but not this area drain jam. Eddie asked if he can take a picture of and check my water heater in the garage. After the free estimates, I replied, "Sure". Along the way to the water heater, I asked for an estimate for enlarging a two inch section of an incoming copper water pipe. Below that two inch section of pipe is a water valve and a water pressure water regulator. Without checking or testing the water valve but by visual examination, Eddie quickly mentioned that I have a worn water valve that needs replacing and will get me an estimate. Odd, the water valve has worked fine the past ten years when I needed the water off during vacations or when I worked on the bathtub faucets that do not have shutoffs. Next, without testing a water pressure regulator but again by visual examination, Eddie quickly mentioned that I have an old pressure regulator that needs replacing and will also get me an estimate. Odd, the water going into the house has always been adequate and is not a problem. Finally, Eddie got to the two inch section that I needed an estimate. When Eddie have his office give an estimate(s) for a requested problem, that is fine. However, when Eddie have the office give unsolicited estimates after a quick perception of problems, then it is not fine. It is wise to avoid Eddie and look elsewhere. MasterCraft estimates for the area drain clearing and small pipe section enlarging are high or exorbitant. The estimates are attached. read more

MasterCraft Plumbers - Area drain clearing estimate - Plumbing Near Me - Carlsbad, California

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Had a main cutoff valve go bad mid-Sunday afternoon. After calls to more than a dozen plumbers, MasterCraft was able to send Ahmad, who quickly assessed the situation and rebuilt the cutoff valve and pressure regulator in an awkward space, working well past 5pm. Keeping their card for future plumbing needs. read more

I'm extremely happy with the assistance Attila & Juan provided. They were at my door within an hour of calling and were able to assist me with my issues. read more

Ahmad was professional and efficient. He did a great job, over 2 days, locating our sewer line blockage and clearing it. I highly recommend Ahmad and MasterCraft Plumbing! read more

MasterCraft Plumbers - Clean out valve in back - Plumbing Near Me - Carlsbad, California

Quick response, reasonable price and good service during weekend as a kitchen sewer clogged emergency. Thanks, Ahmad. read more

MasterCraft Plumbers - Plumbing Near Me - Carlsbad, California

Aljairoudi the lead technician of MasterCraft Plumbers came on time and was very respectful. Address the problems and give me options how to fix the problem very knowledgeable. didn't charge for the consultation and the estimate is very reasonable. Will surely call them again when I have any plumming issues read more

Great customer service. Best price. Would recommend them to anyone. There was some confusion about scheduling, which was resolved professionally by the manager directly. I plan on using MasterCraft for all my plumbing needs going forward. read more

I strongly recommend this company for its honesty, which is very rare these days. I had a leak in a bathroom sink, called this company to come out and check the leaks. Jeremy was the technician, he spent the time to investigate, and found out it is the pipes under the sink untied. He did not charge for his visit, and did not give me an estimate which requires to open up the wall. I was very impressed by his honesty and integrity with customer and his kindness for not accepting payment even through I offered to pay for the diagnosis. I will use them in future plumbing work for sure. read more

This company is amazing! Very responsive and communicative . Eddie and Chandler are so great, I just moved into a new place and had some issues with plumbing they came over cleared the problem quickly. Not only did they run on time they were done pretty quick and I didn't miss much work! Highly recommend Eddie and chandler! read more

OMG, this company is great. They are responsive, fair, reliable, and kind. I've been looking for a go-to plumber after my last one turned weird on me. These folks are it. read more

We had Jeremy Nedrow from Mastercraft Plumbing come take a look at leaking faucets in the master bath and he was professional. He gave us an estimate (which was reasonable) with detailed description of the work and once we approved the estimate, he got the work done immediately. Everything went smoothly from the time we scheduled the visit to paying the invoice for the work. MasterCraft made it very easy and Jeremy was wonderful. Thank you! read more

Very satisfied with installation of plumbing appliances and toilets handled by a very professional technician Jacob Sorensen, and good estimate, ordering and scheduling process handled by Ahmad Aljairoudi. read more

We have had Erik from Mastercraft Plumbers to our home on two different issues (underground shutoff valve replacement and tankless service and recirculating pump replacement). He is highly knowledgable, professional and punctual. We plan to have him back soon to replace several of our interior fixtures as well. Highly recommend. read more

Our water heater, from 2006, decided to give up the ghost on Christmas Day. I waited until 8:30 this morning (the 26th) to wave the white flag. First to respond was Amanda at Mastercraft. Ahmad arrived by 9:30, a half hour early, and laid out our options. I was immediately impressed by his friendliness and clarity. He returned an hour or so later with Wyatt and less than two hours after that we had a new water heater. If the other quotes I received are to be believed, Mastercraft's price was more than reasonable. My wife and I are old -- need I say more? Major disruptions like this don't sit well. These two young guys, scarcely older than the water heater they replaced, gave us a renewed hope for, and connection to, the younger generation. Skill and competence, yes, but also warmth, humor, and thoughtful politeness. read more

We had a leak under the sink and need the garbage disposable replaced. Called MasterCraft Plumbers, the gal that answered the phone was sweet and got us a same day appointment. They came out and fix the problem quickly .They were very friendly and helpful. A couple days later the dishwater wouldn't turn on, they said it was probably not related but came and check it anyway. It was not related but they figured out the problem and got it to work. That is going above and beyond! I would definitely recommend them and will use them again in the future when needed. Thank you MCP! read more

Jermey came on time and did a great job fixing our problems in our bathroom. He was very friendly and easy to have here. He took his time to show me what he'd done and taught me about things that I wanted to know. Thank you Jermey. Gordon Hanson read more

My rep was prompt, professional, and courteous. Would recommend this business for your plumbing needs.

I had a stiff shower handle, and suspected it might be the shower cartridge. I made an appointment with MasterCraft for a no-cost estimate, and they sent someone out within a day or two. Erik arrived and determined it was the handle itself that needed replacing. No plumbing work required, and he gave me the info I needed to look into getting the replacement part. I really appreciate the prompt, professional, and courteous response. I'm so happy to have discovered MasterCraft and will keep them in mind for future projects and referrals. read more

Eddie did service on our home today. He was very kind and a hard worker. He worked on our plumbing for about 2 hours doing a diligent and thorough job checking to makesure everything was running smoothly. Pricing is reasonable with respectable workers. Thank you Eddie we appreciate it! read more

I REALLY appreciated Jim & Mike's willingness to squeeze me in "for a look" before their next appointment. Didn't try to $ell me anything. So, Mike felt confident that he could knock it out without being (late) for next appt. His price was Very Competitive (of the plumber's that actually provided an estimate). Turns out the clogged line has a lot more build-up than just the expected ground orange peels. He forged ahead, and still knocked it out in under an hour. It was nasty stuff ! Gave him all the cash that I had, which covered the Svc Call and maybe a burger or burrito. I'll definitely call upon them in the future for a more thorough Hydro clean. read more

I was impressed with my finished kitchen. I was not happy that midway the project they had me purchase plumbing and fixtures that were part of the contract but other then that I was very pleased with the workmanship read more

I had trouble with a toilet backing up and tried many strategies to find a solution. I contacted MCP and Giovanni responded first thing the next morning. He was thorough in his investigation, gave an honest estimate, and was extremely professional. He resolved my issue within an hour and his work was complete and clean. I'll be working with MCP for all other plumbing needs in the future. Thank you! read more

Updated Review: After the GM, Mike, saw my review below, he took the time to call me and apologize for his team not responding the way they should have. He offered to help cover the repair costs that I paid the other plumber, which was very generous and unexpected. I declined his offer, but wanted to update my review to 4 stars since Mike's actions demonstrate that he is truly committed to providing excellent customer service. Original Review: Our Airbnb guests informed us on a Saturday evening that water was leaking from underneath one of our bathroom sinks. We needed someone to respond right away and the Master Craft was the first company I called because they indicated they provide 24-hour emergency service. They had an answering service (which is understandable after hours) who said they would have someone call me right away. When no one called back within 45 minutes, I called them again and was told that the plumber must be busy but they would relay my message again. After waiting another 15 minutes for the call, which never came, I instead called Willis Brothers Plumbing. They not only answered the call, but drove to the house within 30 minutes. Willis Brothers provided great service and responsiveness. When I finally got a call back (on Monday) from Master Craft, I explained what happened and all they had to say was, "Well, you called on a Saturday night", as if responding to emergency service requests 36 hours later was completely acceptable. I actually wouldn't have given them a negative review if they had at least been somewhat apologetic or even friendly. But they were neither. read more