Promptly arrived to assess the leak, but never sent an estimate. I went with a smaller family business- the guy who came out to look at the problem was the guy who showed up to do the work. read more

Can't recommend Mastercraft enough! We had another bathroom leak before a whole bunch of family coming to town and Ahmad turned up ready to support with a winning smile. He remembered us from a previous visit and was very professional and thorough. Put in extra measures so we could have peace of mind. Thank you, Ahmad!! read more

We were very pleased with the service from Eddie Munoz from Mastercraft who quickly fixed a leaky toilet and replaced a leaking valve. He arrived the day after I called, was very personable and professional, showing me the problems and explaining solutions. I will definitely use them again. read more

We thought we had a garbage disposal that had backed up. We called MasterCraft and Eddie was dispatched quickly who was great! He quickly assessed the issue and determined that the blockage was actually in the wall. He brought up a motorized snaked and fixed the issue. After the fix, he also did an amazing job cleaning up under the sink and the kitchen floor. read more

Their quality of work was well above my expectations. The service requested was handle with care and professionalism. I truly value and respect the pride and work Mastercraft put towards customer service. read more

Remodeling our master bathroom and removed the subfloor. So we needed the pipes for the toilet to be adjusted. Got an appointment with the install manager right away. He came over to take a look at our project. A couple days after, their installer came and did a great job on ensuring we would have a pipe that could fit the toilet we intended to buy and install. It didn't take as long as I thought it would and the cost for the labor and parts were also a great deal! We would highly recommend them to anyone ans may use them again for other projects we have going on in the house! read more

I would definitely use this company again. Jeremy was great. They were fast and evaluated the problem. very good customer service.

Ahmad was very professional and provided me with great detail on what was the issue with my plumbing. The price was fair with a decent discount which probably could have been less. However, the quality of the work was very good and completed in a timely manner. I would definitely recommend MasterCraft Plumbers to get the job done. Thank you for finding my leak and fixing it! read more

See all

I am writing this follow-up review to let all viewers know that once the owner and his management team learned of my experience, I received 2 phone calls to let me know that this situation wasn't what was supposed to happen and that they were correcting things on their side to prevent it from reoccurring. They were very intent on making things right for me, and I appreciate that value that they place on making their customers happy. I feel that they have done that and more. What a refreshing difference between MasterCraft and their competitors. I will be giving them a call when I have the next project. Give these guys a call. I think you'll be happy you did. read more

Jermey came on time and did a great job fixing our problems in our bathroom. He was very friendly and easy to have here. He took his time to show me what he'd done and taught me about things that I wanted to know. Thank you Jermey. Gordon Hanson read more

I have used MasterCraft twice in the last two weeks. We used Dillion to install two new kitchen faucets in our office. The we used Eddie to install an Icemaker. Mastercraft was very easy to schedule. I found the front office staff very communicative and the follow up from the management went above and beyond. The pricing was also about a 1/3 less than other local vendor I had contacted. The also accommodated our need for a Saturday installation of the ice maker. I will definitely use them again. Thank you MasterCraft Plumbers! read more

See all

The absolute best. Fantastic team with great communication, reasonable prices, and the best staff ever. They are on time, knowledgeable, helpful, courteous, and just a pleasure to work with all around. Chandler and Eddie are great and we would recommend them to everyone we know! We can't thank them enough for making a challenging and unexpected problem into something positive. My only regret is that we didn't know to call them sooner. read more

I had a stiff shower handle, and suspected it might be the shower cartridge. I made an appointment with MasterCraft for a no-cost estimate, and they sent someone out within a day or two. Erik arrived and determined it was the handle itself that needed replacing. No plumbing work required, and he gave me the info I needed to look into getting the replacement part. I really appreciate the prompt, professional, and courteous response. I'm so happy to have discovered MasterCraft and will keep them in mind for future projects and referrals. read more

I was impressed with my finished kitchen. I was not happy that midway the project they had me purchase plumbing and fixtures that were part of the contract but other then that I was very pleased with the workmanship read more

I was lucky to have Jeremy recommended when I needed some work done on my kitchen renovation. He was very professional, on time, and clean! He installed the kitchen sink, garbage disposal, and added a pot filler behind my range. When he finished, he made sure to clean up his work area and more. What I appreciated the most is that he made sure to talk to me about what he was going to do or what materials he used. Even though I don't have much knowledge about plumbing, I felt confident in knowing what was being done. Can't recommend Jeremy enough! read more

Ahmad came checked out the facet it needed to be replaced, he repaced and did great job!! Recommend!!! read more

Thank you MasterCraft Plumbers! They quickly diagnosed my issue with the kitchen faucet, provided alternative options to reduce price after giving me the quote. They were professional and friendly and knowledgeable. I specifically want to thank Ahmed, Fabian and Manuel. If you want good quality service at a fair and reasonable price, you can TRUST MasterCraft Plumbers. My kitchen faucet was leaking and I was concerned about additional damage. They advised what to do not to end up with any water damage, they were timely and most of all they FIXED the problem at a very fair price. Listen, you can't go wrong with MasterCraft Plumbers! Marguerite read more

I hired Mastercraft to complete a full repipe of my home. They talked me through every aspect of the process and helped me make an informed decision. I have three small children at home and also work from home. The team was extremely accommodating of us. They were clean, professional, and efficient. The communication was exceptional. Their price was extremely competitive. The entire experience was seamless. Thank you, Mastercraft team! read more

Had to change over some input lines for a new washer. MasterCraft responded quickly, reasonable price and completed the job promptly. Very professional, pleasant experience with some friendly staff. Definitely going to be my "goto" plumber at this point. read more

My kitchen sink was backed up and MasterCraft Plumbers were able to snake it that day. Everyone from the people who answered the phone to the people who came to my home were outstanding and so nice. Eddie and Chandler came to my house and were on time, polite, professional and very knowledgeable. Definitely recommend MasterCraft. Thank you! read more

Very honest, professional & reliable! I will definitely use again! Thank you they unclogged a toilet that we thought we would possibly need to have way more done. Will now use them for everything read more

My rep was prompt, professional, and courteous. Would recommend this business for your plumbing needs.

Excellent response time, all technicians we've had have been professional and efficient. Highly recommend!

I discovered Mastercraft on Yelp a while back and I've received great service on all calls and repairs. Most recently Chandler was able to identify and repair a huge root that had infiltrated my outlet pipe and been causing recurring backups. He went out of his way to identify the problem and a couple days later him and Eddie surgically dug down to the broken pipe, replaced it and backfilled the hole with hardly a trace. And oh yeah, pulled out a 5 foot braid of roots so no more backups, hooray! I highly recommend Mastercraft for all you plumbing needs. read more

Great experience. We needed a wax ring replaced because the toilet was leaking from the base. Chandler Nichols was very friendly and informative. I will be call them again! read more

We have had Erik from Mastercraft Plumbers to our home on two different issues (underground shutoff valve replacement and tankless service and recirculating pump replacement). He is highly knowledgable, professional and punctual. We plan to have him back soon to replace several of our interior fixtures as well. Highly recommend. read more

The company is looking for work. I called for a free estimate for a jammed area drain. Technician Eddie Munoz showed up the next morning and checked my yards. Eddie told me that the office will text me estimates, two for snaking or jetting the drain and one for camera work, if necessary, that may lead to additional extensive and expensive work. I thought his visit was over. After the inspection, Eddie asked if he can look and check the inside plumbing. I replied that I can handle the inside plumbing but not this area drain jam. Eddie asked if he can take a picture of and check my water heater in the garage. After the free estimates, I replied, "Sure". Along the way to the water heater, I asked for an estimate for enlarging a two inch section of an incoming copper water pipe. Below that two inch section of pipe is a water valve and a water pressure water regulator. Without checking or testing the water valve but by visual examination, Eddie quickly mentioned that I have a worn water valve that needs replacing and will get me an estimate. Odd, the water valve has worked fine the past ten years when I needed the water off during vacations or when I worked on the bathtub faucets that do not have shutoffs. Next, without testing a water pressure regulator but again by visual examination, Eddie quickly mentioned that I have an old pressure regulator that needs replacing and will also get me an estimate. Odd, the water going into the house has always been adequate and is not a problem. Finally, Eddie got to the two inch section that I needed an estimate. When Eddie have his office give an estimate(s) for a requested problem, that is fine. However, when Eddie have the office give unsolicited estimates after a quick perception of problems, then it is not fine. It is wise to avoid Eddie and look elsewhere. MasterCraft estimates for the area drain clearing and small pipe section enlarging are high or exorbitant. The estimates are attached. read more

MasterCraft Plumbers - Area drain clearing estimate - Plumbing Near Me - Carlsbad, California

See all

I feel like my interaction with this company was kind of strange. I called and easily booked an appointment for leak detection after noticing water coming up from my floor tiles. I asked how much it would cost but the person on the line said a plumber would come out and provide us with an estimate between 10AM-12PM. Someone from their team came around 11:40AM and was very kind. I want to first emphasize that I really appreciated that he had to drive abt 40 minutes to get to us and took his time answering all our questions. He told us that the leak was not from the sink but he would have to cut out the drywall to assess what he couldn't see. First he said it would be $150 for this assessment, then said it could potentially be free if he called his company to ask, then recommended we actually call CPL to figure out where the leak was, then insisted he called a restoration company he works with to come out to detect the leak. It was crazy that he kept offering all these suggestions over the course of 40 minutes. we did not feel confident listening to any of it. I asked for the number of the restoration company to give them a call myself but he said he couldn't provide that which is super weird from a customer perspective. I told him we'd think abt it and he kept saying the sooner we get this done the better- I agree! But I decided not to proceed with this company due to the lack of confidence in the plan. read more

Was extremely satisfied from start to finish with James and the crew at master craft. I needed a plumbing job done and they came through fast! Tough to find a reliable and honest company but from start to finish the crew at master craft made me feel confident that I hired the right company for the job. Everyone was CLEAN, professional and paid attention to detail. Will be recommending master craft to friends and family as I know everyone needs to know a good plumbing company for their home and will definitely be calling again in the future when I need more work done. read more

Eric from MasterCraft is awesome. Very knowledgeable and excellent customer service. Listened to what the problem was, assessed, quoted, and completed the job very well! Thanks again!! read more

Called to get a natural gas hookup for a barbeque. They came down the same day to provide an estimate, and completed the job the next day. Workers were prompt, friendly, and the work was well done. I would definitely use them again. read more

Had a main cutoff valve go bad mid-Sunday afternoon. After calls to more than a dozen plumbers, MasterCraft was able to send Ahmad, who quickly assessed the situation and rebuilt the cutoff valve and pressure regulator in an awkward space, working well past 5pm. Keeping their card for future plumbing needs. read more

I strongly recommend this company for its honesty, which is very rare these days. I had a leak in a bathroom sink, called this company to come out and check the leaks. Jeremy was the technician, he spent the time to investigate, and found out it is the pipes under the sink untied. He did not charge for his visit, and did not give me an estimate which requires to open up the wall. I was very impressed by his honesty and integrity with customer and his kindness for not accepting payment even through I offered to pay for the diagnosis. I will use them in future plumbing work for sure. read more

Ahmad was professional and efficient. He did a great job, over 2 days, locating our sewer line blockage and clearing it. I highly recommend Ahmad and MasterCraft Plumbing! read more

MasterCraft Plumbers - Clean out valve in back - Plumbing Near Me - Carlsbad, California

I'm extremely happy with the assistance Attila & Juan provided. They were at my door within an hour of calling and were able to assist me with my issues. read more

Quick response, reasonable price and good service during weekend as a kitchen sewer clogged emergency. Thanks, Ahmad. read more

MasterCraft Plumbers - Plumbing Near Me - Carlsbad, California

Aljairoudi the lead technician of MasterCraft Plumbers came on time and was very respectful. Address the problems and give me options how to fix the problem very knowledgeable. didn't charge for the consultation and the estimate is very reasonable. Will surely call them again when I have any plumming issues read more

This company is amazing! Very responsive and communicative . Eddie and Chandler are so great, I just moved into a new place and had some issues with plumbing they came over cleared the problem quickly. Not only did they run on time they were done pretty quick and I didn't miss much work! Highly recommend Eddie and chandler! read more

Great job! Super quick service. Highly recommend. Will use again if needed (hopefully not!) Ha ha!

We had Jeremy Nedrow from Mastercraft Plumbing come take a look at leaking faucets in the master bath and he was professional. He gave us an estimate (which was reasonable) with detailed description of the work and once we approved the estimate, he got the work done immediately. Everything went smoothly from the time we scheduled the visit to paying the invoice for the work. MasterCraft made it very easy and Jeremy was wonderful. Thank you! read more