Solid 5 for sure. Went here b/c I had a need to wash my weighted blanket. I wasn't confident with…read morethe idea of washing my blanket in my home machine b/c a weighted blanket would be exceptionally heavy after getting wet. Let alone trying to get it into the dryer. Walked in here not knowing what to expect however, the lady behind the counter was SUPER AMAZING. She was helpful, friendly, and responsive to my needs as soon as I came into the door. I moved forward with telling her what I needed and she didn't even blink to give me recommendations on what machine, etc. I asked for her to do the blanket and she gladly obliged. I handed her over the blanket, gave her my number and just left. Not so long later, I got a call and just like that, I showed up to a clean, fresh smelling, amazingly soft weighted blanket. I slept so cozy b/c it was taken care of so well. Hands down, I KNOW for a fact that I'll be back to wash my stuff. What a great place to have so close! Food Taste: n/a Overall Service: 5 Value of services to cost: 5 Facility: 5 Repeat customer: yes Dog Friendly: no

Will never come to this location again. Came in Saturday 05/02/26 at 2:40p.m. and decided to try…read moreout their laundry service where they wash and fold your clothes for you. Attendant told me she could have it done in 2 hours and asked me if I would tip her before services. I gave her $10 dollars thinking it would ensure she would do a good job. BIG MISTAKE and lesson learned. After 2 hours I checked in on my laundry and was immediately met with an attitude she explained that she would call me and not to come in asking about my laundry. At 7:10 I finally came in and asked for my laundry whether it was folded or not. She had folded maybe 1/4 of my laundry by that point which had to be redone because everything was inside out. She was rude even after a tip, took 5 hours and didn't even complete the job. Extremely disappointed will never use again or return.

I came across Big Steppers after a different cleaning company failed to show up for their scheduled…read moreappointment. Big Steppers was able to get a cleaner out that very same day, which was a huge lifesaver since I was on a time crunch with moving. They showed up on time and did quality work, paying extra attention to the areas of concern I discussed. Overall great service and reasonably priced. Would definitely reccomend and use again!

From the owner: Big Steppers a Cleaning Company offers meticulous in-home cleaning services throughout the state of…read moreVirginia. Regardless of where you are, we will come to you! Established in October 2021, we specialize in comprehensive housekeeping tasks, ensuring a sparkling clean home from top to bottom. Our services include dusting, mopping, vacuuming, window cleaning, dishwashing, light laundry, and countertop sanitization, leaving your space feeling fresh and rejuvenated.

I appreciate her cooperation for my allergy. She was very pleasant and did a great job. I would…read moredefinitely have her again.

The owner provided a fast response. She came to my home and was so friendly. I loved that she kept…read morein contact with me. As a busy Mom, she was able to ease some of my stress to focus on other things. My clothes were returned smelling great, folded and organized will absolutely use these services again. Thank you!​

Wash King is a great laundromat to utilize…read more I passed 5 other spots near my house and drove 15 minutes out of the way because of the reviews. It was worth it. I had not been to a laundry mat in over 12 years and things have definitely changed. I went in with the intention of dropping off two very large fluffy comforters for wash but the attendant was helpful and suggested I could have them both washed and dried in under an hour. She helped me set up my machine and explained how they work. You can use change or the electronic pad that takes card. In 45 minutes, both of my huge comforters were washed and dried for $12. I will return here again. Great service and everything was very clean.

I am currently working on day my third week of daily 12 hour shifts. I do not have the time to do…read moremy laundry. My first week I did the wash in the tub. Some coworkers suggested to drop off here and pick up later. I came in the great gal behind the counter said I could get them in a couple hours. I was surprised. She weighed my clothing and offered me a discount. $12 out the door. Seriously? You can pick many options. If you like gain or tide, or Clorox she has it. She folds it and you pick it up. You of course can do your own. But when you are strapped for time, this is your place to go. She is also super nice! I will be back.

Very friendly and prompt. The cleaner is very spacious…read moreinside and can hold a line because the amount of people coming in and out its crazy!. They popular. Clothes are done correctly and they make sure they ask for your expectations so they can satisfy them. Every time I walked in they were welcoming and you can pay at pick up. Press only for a suit and 2 dress shirts was $55.

Military beware Was…read moregiven one price for collar device sewing. And when I came to pick it up, the price doubled because the front desk made a "mistake." Be careful of this bait and switch.

I have a king size comforter that I can't fit in my washer, obviously…read more Since this is the only cleaner in my line of sight (this IS Suffolk guys) I figured why not. I've brought my comforter here several times already and never had any issues. Sure, its about 50 dollars but it always comes back perfectly clean. Keep in mind I have an extremely hard headed slobbery 70lb English bulldog that does NOT listen when I tell him he is NOT allowed on my bed....end result is a hairy slobbery comforter. I know, YUCK, right? The alternative is lugging my comforter to the Laundromat and watching the spin cycle while smelly old men strike up conversations. I think, no. Oh and you know that super special tag that you're NEVER EVER supposed to rip off your blankie? Well, yeah.....I did that. Not to worry though. Its just cleaning instructions. All they do is have me sign a waiver saying if something goes wrong they are not liable since that tag is missing (because my dummy butt ripped it off).

I went in to have a suit altered, but they wouldn't do it, I guess they only do selective…read morealterations. I recommend calling ahead before wasting your time and dropping by in person.

I walked in 30 minutes before closing to drop off a dress to be dry cleaned. The person working…read morelooked up, through their hands in the air in disgust and toiled their eyes, like I was interrupting them. The most UNwellcoming business I've ever been in. Will not ever return and will tell others about this encounter. If new business is not welcome then close and go home.

Very good customer service, an amazing, dry cleaning family on location. I was extremely pleased…read morewith their ironing Skills and attention to detail. Their hours Monday through Friday 9:30am-6pm Saturdays 9:30-3:00 Closed on Sundays

Time to wash the comforter and found this little gem to use for this purpose. Not your typical coin…read moreop, extremely clean, reasonably priced and staff was friendly and very helpful with recommendation of best machines to use. They have 2, 4, and 6 load capacity washers with prices ranges based on needs (also varies with setting if going between light or heavy launder requirements). Went late morning and was not too busy, the 4 load capacity washers were all in use so I had to use a 6 which was more suited to what I had brought anyhow. Highly recommended and will be back for future use.

I come here when I have multiple loads to knock out all at once. I tend to come here midweek…read morebecause the weekends can be extremely packed, especially on Sunday. My last visit, I went on a Wednesday and it was pretty empty. The two ladies who were here were cleaning the laundromat, making sure there wasn't dust anywhere including the game machine in the front. They were also wiping down the folding tables and seating area. They're very attentive to cleanliness. I mean it is a laundromat, right? lol They also have folding services for those that don't want to fold their clothes. They do a phenomenal job with that as well. If you need change for smaller bills, laundry bags, laundry detergent, softener, and bleach, they have it. It's my go to laundromat. Restrooms are in the back, but you must ask for them to unlock the door.

Great service. Miss Lucille is so nice. Got a patch sewed up in 5 minutes with no wait. She also…read moredid it for a small price. I'm definitely coming back here from now on!

I brought my department patches in to be sown on items. Fast, quick, and very nice. Love her!!!read more