We have been going to Ms. Kim for years. She is always kind and has reasonable prices. She usually…read morehas all work completed in a day or two. I have brought her at least 20-30 pairs of pants to hem, and have never had a single issue. The two negative reviews here seem very sketch, as if it's a competitor trying to hurt this business. Sweetest lady ever, if she ever called the police on a customer, then its a guarantee that they were a complete lunatic or bridezilla.

One of the sweetest ladies I've met! She did a great job on my friend's cocktail dress along with…read moresome other clothes I've taken in. She does a great job for such a low price! I felt like paying her more for what she charged, plus it seems like she's working there all by herself... I definitely always recommend this place to people.

Located off Colley Ave near 26th Street, this is a popular laundromat with a mixed crowd ranging…read morefrom college students, service workers, professionals, and the elderly. I'm an educator and I have ran into colleagues, students, and even my former dentist. This is an urban area. No surprises here. In my experiences, everyone I've come in contact has been friendly. I have never had any negative experiences at this laundromat. If you have your own washer and dryer, you can definitely take advantage of washing your comforters, mattress covers, shams, rugs, tennis shoes... all of the heavy stuff that you don't want to cram into your washers at home. This is a great facility with fair prices. My recommendations for management are to provide more baskets and ports for charging electronics.

Had bird poop everywhere on my car. Cleaned it all off and made my car shiny including the tires…read more Great for 12 dollars 5 stars from me.

Doug is a phenomenal business owner and a constant professional who does the right things in his…read morebusiness. He effectively builds win-win relationships with clients, vendors, and business associates in the local community. He is very low-key and focuses on getting the work done right the first time with a high level of excellence. He is my go-to guy for cleaning carpet, upholstery, tile & grout steam. The people that I referred him to were very satisfied and raved about his service. Any business that Doug is involved in will do well because of his work ethic and the execution of the service. Please contact him if you want excellent residential and commercial floor cleaning services. He will take care of you.

DO NOT USE THUS COMPANY!!! I called to get an appointment and they took $50 as a deposit fee. I…read morecanceled a 10 days before I had them scheduled and they kept my money. What company takes $50 from a person who cancelled 10 days prior to the appointment? I tried to explain to the secretary who took my phone call and she yelled at me and hung up before I could say anything.

thank you so much for everything. We had our carpets cleaned…read moretoday and we are so happy with the results. no more dog smell and it looks like new. we will definitely recommend your company . thanks again :)

We had Freshen Up pick up and deliver back to us an 8x10 plush area rug full of pet stains that had…read morebeen rolled up and kept in a car in the driveway for about six months. This rug originally cost us over $500. These people put incredible energy into cleaning that rug to the point where it could be delivered back to us in excellent condition. We would call to ask about the rug and we were told it was so badly soiled that they had to work on it over and over for a month! They simply wouldn't give up on it - wow, what great customer service! Stan delivered the rug to us and I had him look at a seam in our living room carpeting that had separated and also asked him about getting our huge sectional cleaned. He gave me an incredibly reasonable estimate. We recommend this company to all of our friends and will hire them again and again. The way they handled that horribly soiled area rug with pet stains has sold us 100 percent!

I have had my carpets cleaned, all my sofas and upholstered seats cleaned and have NEVER been…read moredisappointed! I have referred my family to them and they have been treated professionally and had amazing experiences as well! This is the company you want to clean your items!!!!

They provide great service, reasonable prices, and are always professional and friendly. When my…read morecarpets were finished, they looked brand new!

his advertisement did not specify that he was not truck mounted. We had to use our own water. I…read moretexted him afterwards and asked was it written anywhere on his website and there was no response. I thought I had overlooked it but I have not My daughter had to go out and buy 30 gallons of water because the water wasn't working right in the house that they have not moved into yet. I wish I had known we were using our own water we would have used a different company. These things should be specified in advertisement. This was not a steam clean

Let me just say I give this business 5 + star Kevin, the…read moreowner, was very courtesy, polite and 100% professional. He was able to come out within 2 hours of me contacting him. He was punctual, courteous and waisted no time getting to work. He made my "high traffic" area carpet look new! Kevin made sure I was 100% happy with the area before going on to the next. I was extremely pleased with his quote for todays services and will be calling him to come back to clean the upholstery of my couch in a few weeks.

I was looking for a place to clean my Mother-in-law's carpet. She is elderly and her old carpet…read morewas in need of a deep cleaning. I spoke to Andre. He was very nice, professional and accommodating. He did a great job and my Mother-in-law was happy with the results! Wonderful experience overall! Thank you Andre and Team!!

Mr. Aundre was professional and able to work me into his schedule a couple of days before…read moreThanksgiving at the last minute. My rugs (one wool one synthetic) both look much better. I have two children and a small dog so the rugs were both dirty to say the least! This is the 2nd time I've used this company and look forward to having them treat my upstairs carpet too! I would absolutely recommend for great customer service, efficient timely work, and fair prices!

Would never use this company if my landlord didn't require it…read more I was quoted $129 for three rooms by Atlantic Carpet Care. When technician Ben Skopp arrived, he asked if I had pets and mentioned a flea treatment for $105. It was never explained that this was an ADDITIONAL charge or that my total would suddenly become $289. I did not authorize that amount. After the cleaning, I contacted the company multiple times to dispute the charge and ask for a corrected invoice. Instead of addressing the issue directly, Office Manager Jenn Bartee repeatedly told me to "work it out" with my property manager -- even though I was the customer who scheduled and approved the service. I later learned Ben contacted my landlord directly and made inaccurate comments about there being an "odor" in one of the rooms. Completely inappropriate and unprofessional. I attempted to resolve this calmly and professionally through email and was ignored for days at a time while the company avoided answering the actual billing dispute. If you use this company, get every charge in writing before the appointment starts.

When I got the chance to review the work, (out of town for me) I saw nothing had changed. What did…read moreI pay for?