Once again Jensen Auto took amazing care of my car and me! I'll never go anywhere ever again!…read moreSpecial shout out to Angela for awesome customer service! She is the sweetest! Thanks again!

Brought in for an oil leak. They replaced the transfer case shaft oil seal, $1062. Engine oil…read morepan, $516 and engine oil filter housing $276. Still leaks oil so I brought to dealership and they said oil pan is still leaking and Jensen did not replace the engine oil filter housing which I was charge for. These guys are either crooked or incompetent. Either way do not use.

I've had a problem with my check engine light coming on and going off for over 1 1/2 years. I was…read moretaking it to my dealership but they were no help. On my first visit to Tas Chet explained to me what he thought I should do as a first step to solving this problem. Not saying this will solve my problem but I never received any suggestions from my dealership. I will continue to go to Chet and his staff at Tas and would highly recommend them to anyone and everyone

All good at tas tire greate care tires were good and automotive was great as well chet and jenny…read moreand there team personnel and nice prices are good do great work

After getting New Tires at Sam's Club, and an Oil Change at one of the "Take 5" locations here in…read moreOgden, the Check-Engine Light Popped up not to long after. I was Recommended to go to one of the Master AutoTechs by several people here in town{Ogden}. I instead checked the reviews and saw that Paskett Auto had Way More History and Great Reviews online. So I went with them Instead Before I took it there, I brought my car to Autozone there on Riverdale to get their diagnostic test, and then brought the Print Outs to Paskett Auto, and handed it to them. The Nice Lady, Brenda said not to worry, as their guys will do their own tests and resolve the Check-Engine Light issue from there. The guys come back from the garage, and recommended I have them Replace all the Spark Plugs and Coils, and since I don't like to Procrastinate, I just told them, ok, I'll go with it all now then just to get it over with. After the Job was Done, the guy behind the Counter{my memory with names are so bad sometimes, I'm sorry} told me that those parts come with warranty, and that if any issues occur, be sure to come back. Hey! The Check-Engine Light was gone, and it seems that everything is ok! ~ 2 Days Later, my Check-Engine Light comes right back on, and this sucks because it's Thanksgiving Day! No shop is going to be open, but Paskett Auto did promise that Warranty with the parts, And Sadly, I'm Not Swimming In Money, so my Best Bet would be to just go Back to them. Is this even a good idea? From Thanksgiving day, the Friday after, and the Weekend, they're closed those 4 days... which is Understandable, It's a Holiday Weekend.. I drove my car back to Autozone there on Riverdale Rd on Thanksgiving{Surprisingly they Were Open} because I don't like to procrastinate ~ to see what the problem is This Time, and it's the same exact Issues, the Same Cylinders showing that they're Misfiring! The fellas there told me that the shop I took it to could have just Said they switched out all the coils and spark plugs, but instead, just left a few old ones, or not have done it at all. I hope they're wrong. I think from this lesson, Now On, I'm going to stick to what the locals recommend{as I'm new to this city Ogden}, rather than try and go forward just based off of my Own research. Sucks because I'm not making that much money at this time, and I get Gypped like this. Life has many curveballs that's for sure. It's a 2015 Volvo, nothing super fancy. It's Also not in terrible shape, so I'm grateful, but from the indicator, it Needs to be worked on... again, for the Same Issue. So I decided to wait until the next day Paskett Auto Opens, December 1st, and peacefully enough, I didn't even raise my voice or lash out on the phone after this reoccurrence happened, proof can be shown to them on their end~ if you call them, the operator message before the dial sound even Begin says "This Call will be recorded for Quality Assurance", they'll have proof That I stayed calm and collected during the quick conversation, letting her know my Engine-Check Light Came back On 2 days later after their shop visit, And I respectfully told them that I'll call them back after work. I had to be at work at 8am Monday Morning, the Monday right after that 4-day weekend, so I called the Paskett Auto Number Earlier Than their Opening Time [7:55am], and to my Surprise Brenda Picked up the Phone! My Plan was to just leave a voicemail and ask for a Scheduled Time to possibly swing the car by to hopefully get this situation resolved? That Repair was Not a Cheap Fix. I just told her my situation instead because she Did pick up, but I had to Work in 5 Minutes, so I told her I'll Call them again once I get off of work, and rushed into the clock-in room. When I got off work I did call, but instead, after each call attempt the Hang-Up Tone Went Off after ringing for a short time. I called the number a little more spaced apart just to see if maybe they were just too busy at the moment, or if all the people at the desk might be in the restroom. The phone just rang for Less than a minute before the Hang Up Tone/Disconnected Alarm-sounding tone went off. What the heck? After This Behavior, there's No Way I can trust them now! My goal was to at least ask them for the next possible time I can swing my car around, especially with the problem Not fixed, and with the Amount I payed That Day After Their Own Diagnosis and Repair Solution. This is just it, I can't figure out why they won't pick back up, and after that 5-Call Attempt becoming Hang-Ups, I don't think I can even trust this business again, even with All their Wonderful Reviews! What the heck?? If you're Not From around here, or look very young, I'm guessing it's Just Safer or just Smarter to stay away from this business, and maybe check out a Master Autozone like I was recommended here several times beforehand. "Sigh", what a roller coaster. Best of Luck, hopefully You people have better luck than Me!

These guys are the best, knowledgeable and they tell you what is wrong with your vehicle. They are…read morehonest and do not blow smoke up your tail pipe. I highly recommend these guys for your mechanical issues.

Tim was nothing short of great. He was the first to respond on a Friday evening, arriving right on…read moretime on a Saturday for a diagnostic (no after-hours premium charged). He diagnosed the issue (fried drainage motor), called several suppliers and found the quickest, most affordable one and came back at 5 pm tonight to finish the install. Again, no after-hours premium charges. He's now our go-to for most anything we may need around the house. I couldn't recommend Tim and Zap more.

Reached out to them and they replied in minutes. Came out on a Friday afternoon to diagnose a…read moreproblem with my refrigerator. Quickly found the problem, and ordered parts to fix it. Very fair pricing as well.

My experience with the company was great. Definitely 10/10 Recommend. he helped me all so much this…read moremorning, and great customer service.

He came out and installed a sensor on the car it did not solve the problem. I have been trying to…read morecontact him and the business no one will return my call. I would not recommend this company to anyone. I wasn't looking for a refund just answers the problem is still not fixed.

spark plug job March 13 2026 called and talked to a human,…read morewas not asked 15 irrelevant questions about my vehicle before receiving a quote. The quote was reasonable and the price in the end was as quoted. I didn't get a report how it went, or a receipt showing parts used and labor etc. The work took a little longer than anticipated. The main thing for me was not talking to an AI phone system at any point, and getting a quote without being hassled for vin, plate number, etc.

My suburbans transmission died Corey gave a fair price and now i have my vehicle up and running…read morevery friendly and helpful staff.

James was very nice to reach out to me and offer his services. He was willing to even come out to…read moremy place to install the windshield wipers that I need. He was friendly and easy to talk to. I had already decided I was going somewhere else, but if his place was closer to mine I would definitely choose to go to him. 5 stars!

From the owner: If you have a fleet of vehicles that need to be maintained and repaired give me a call. Or if its…read moreyour personal vehicle, I can come to you as well.

I'll save you the long story of car issues, after using another mechanic. But just know Chad and…read moreKeith at Arnold auto won't give up on you or your car. They were fantastic to work with and truly cared about getting me taken care of. I can't recommend them enough!

These guys are straight up, they didn't do any work on my car. But it was because they sent us to…read morethe Kia dealership to get the work done under warranty. They seemed knowledgeable and were helpful in getting us where we needed to go to get it fixed. They were all personable and friendly. I don't imagine I'll ever find myself in a spot where I'm here again. But if I do I won't hesitate to take my business here.

This place is the best! I have used them for years, and at every turn they have treated me right…read more Back when I first started coming here it was a referral from a friend, and every time I see my friend I thank him for that suggestion. Today I took them my 2 of my boat trailer tires with puppy dog eyes and said we were going boating later and was it possible to get them done within the next 2hrs so we could still go. I was in and out in less than 30 min. As I left I thanked Dustin for the rapid service and Dustin told me, "of course we had to get you out there, have fun boating". Their mechanics are conscientious and honest. I have never been over charged and sometimes they cut a price break if something takes a lot longer than they anticipated. Also if they run into something unexpected the is more of a specialty and have to refer you to the dealer (which is rare) they will work to make it right. I have and will continue to recommend them when asked where to take a vehicle. Thanks Cam, Sean, Dustin, and Donny.

2nd time having issues here now…read more I specifically requested an AC diagnostic and explained upfront that I had already replaced the compressor, had the system charged the day before, and that a full leak/pressure test had already been performed. Instead of moving forward with a true diagnostic, they repeated the exact same service (discharge and recharge) that had just been done, and then charged me $285 for it. In the end, I'm back to square one--still not knowing what's wrong with my AC, but now out the money for a redundant service I did not need. To make it worse, I was told I'd need to pay even more for a diagnostic... which is what I had asked for in the first place. Very frustrating and disappointing experience. Be careful coming here for service and make sure they're clear on what you're requesting, or you may end up paying twice without answers. Always ask for Donny. He is awesome! He wasn't available when this happened.

In 2021, my wife and I bought our 2021 Toyota 4Runner TRD Off-Road along with the Platinum Tire &…read moreWheel Protection Plan with keys for peace of mind. Fast-forward to October 2025, I got a tire pressure warning light, checked my tires, and found one still losing air after refilling to the recommended PSI. I called Tony Divino Toyota to schedule service and asked if the Platinum Tire & Wheel plan covered it--but was transferred multiple times between Service, Operator, and Warranty, even getting hung up on a few times. After several calls, I finally reached someone who understood the program and helped set up my appointment. At first, the visit went okay. Christian, the service specialist, helped me get the tire covered under the plan and order a new key I had lost. Since all my tires were low on tread, I replaced the full set and also had an oil change done. Normally I do my own oil changes, but due to personal circumstances, I couldn't this time. When I asked about torqueing the lug nuts to spec, Christian brushed it off with, "yeah, yeah, they hand-tight it." That didn't sit well with me--I take pride in keeping my vehicle in top condition, and I expect the same care from a Toyota service department. Communication afterward was poor. When I called to ask about pickup time, I kept getting transferred and the only answer I got was "We don't know." The next day I got a text saying my car was ready, and I appreciated the Uber ride they arranged for pickup. When I arrived, Stephanie was hesitant to print an invoice breakdown until another employee told her she could. After paying, I asked to have the service recorded in my Toyota account--like my previous dealership always did automatically--but it never showed up online. I also requested email copies of the invoices for my tire warranty and oil change, but weeks later, I still haven't received them. Overall, the customer service and communication were disappointing. The tone shifted once payment was made, and I found my experience matched many of the negative reviews I later read online. I really hope management invests in better communication, service training, and understanding of their own warranty programs. On a positive note, Mike, the tire specialist, deserves recognition. He was professional, knowledgeable, and genuinely helpful when I was choosing new tires. He recommended Yokohama, but after research, I went with Toyo. Mike's great attitude and service were the highlight of my visit--if it weren't for him, this would have been a one-star review.

Poor customer service. I have been a long time customer.. I thought I needed an emissions for my…read morenew car which come to find out I didn't but they wouldn't even double check to see if I needed one. When I asked if they could check my emissions and they said it would tack on 2 1/2 hours more to my new car. I asked the lady checking me in multiple times to please ask about the additional time and she flat out would not help answer my simple question and just told me to reschedule for another day.