Cancel

    Search

    Master AutoTech

    4.0 (54 reviews)
    Closed Closed

    Request a quote

    Response time

    2 hours

    Response rate

    100%

    Services - Master AutoTech

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Auto fluids and filters maintenance

    Oil changes

    Auto repairs

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Master AutoTech Photos

    Recommended Reviews - Master AutoTech

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    I highly recommend this business for your auto repair needs. Matthew is very professional, friendly and knowledgeable. The technicians are also very knowledgeable and do quality work. They got my truck up and running very quickly.

    The trail of leaking fluid that occurred when the repair failed 2 weeks later!
    Bryant S.

    Master Muffler is a business that I would have initially given a 5 star rating to. I still believe that despite the poor quality of service, they deep down don't intend to mess up as badly as they do but due the number of issues I feel like they have now earned a 1 star review. I decided to bring my Jeep Wrangler in for repairs because they treated my girlfriend right when she brought her van in last year. They were honest about what was urgent and what repairs were not immediately necessary and LAST YEAR they seemed to do a good job. This year however was a very different situation. My Jeep has been back in 3 times to repair the mistakes they made the first time it went in. Each time the Jeep was worse off than when it initially went in. Not only that, but the first time I went back for warranty repairs they "found" another issue (very minimal leaking radiator hoses) that could have easily been cause the first time I went in when they were working on the front of the Jeep, I gave them the benefit of the doubt and paid them to fix the leaking hoses. This experience had been time consuming and a huge inconvenience resulting in the need to take time off work to bring my Jeep in more than once for urgent repairs (covered under warranty), I've had to find other ways to get to work when my Jeep was getting repaired and I've had to cancel or change plans that were very important to me to accommodate that need for warranty repairs. There is absolutely no excuse for a vehicle to have to be brought in 3 times to repair the same things over and over again. I was going to let this slide and skip the review but as I was getting off work today my girlfriend sent me a text saying her van was back up at Master Muffler.  We had brought it in a couple weeks ago to repair a leak and guess what? It was leaking again and they were fixing it under warranty because the part they had ordered "didn't come with the clip" it should have so they didn't install one. I feel like maybe with a pretty good rating they are getting more business than they can handle and rushing simple repairs resulting in bigger issues. They seem happy to fix their mistakes over and over again under warranty, so that's alright but I am now left with no confidence in the repairs and I now have to live with the stress from wondering when the repairs will fail next. Or maybe wondering if the failed repairs caused more damage or issues that will impact me later. I seriously hope to never have to go back to Master Muffler again!

    Christmas tree
    Danielle H.

    I always receive great service here. They are honest and do a wonderful job! I love they always offer a coupon too!

    Having new exhaust hangers welded onto my aftermarket downpipe.

    See all

    3 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 months ago

    Business owner information

    Photo of Tyler K.

    Tyler K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    2 years ago

    Business owner information

    Photo of Tyler K.

    Tyler K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    Business owner information

    Photo of Tyler K.

    Tyler K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Nick S.
    12
    15
    8

    4 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    4 years ago

    Business owner information

    Photo of Tyler K.

    Tyler K.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    This is the best auto shop I have ever taken my cars!! I have had nothing but the best customer service and help!!! No better shop!!!!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    5 years ago

    They were really nice and installed our lock differential for free. And the free 15 or so minutes for diagnostic is nice. Did a good job.

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1
    Photo of Don S.
    92
    28
    10

    8 years ago

    Helpful 2
    Thanks 0
    Love this 0
    Oh no 1

    3 years ago

    Helpful 3
    Thanks 3
    Love this 2
    Oh no 0
    Photo of Dan H.
    146
    6
    0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 1

    8 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 1

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    This place is BUSY (which is a good sign!!) But still provides such excellent service! HIGHLY RECOMMEND!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Jason S.
    226
    42
    4

    9 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 2
    Thanks 2
    Love this 0
    Oh no 0

    10 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Great fast service, they replaced my drain plug and did my oil change in about 15 min. I'll be back!!

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Andy R.
    303
    7
    0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Called up to get some tires, and was serviced right away! They were extremely helpful and the best deal I could've asked for. Thanks!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Stopped here on some errands as I came down south from Logan. Im extremely grateful for how quickly they got me in and got my brakes fixed.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Ty B.
    1
    19
    3

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Master AutoTech

    Review Highlights - Master AutoTech

    Thank goodness, despite being completely booked, Shawn said he would fit us in and take a look at it!!!!!!!

    Mentioned in 4 reviews

    Read more highlights

    Red Rock Auto Repair

    Red Rock Auto Repair

    (127 reviews)

    City of South Salt Lake

    It is always scary when your car stops working the way its supposed to and at least for me the…read morescariest part is not knowing if its going to be $50 or $5000 to fix whatever is wrong. This was the first repair that was needed outside of my warranty and outside of VW. These guys were honest and straightforward about what was wrong and the cost and the recommendations they provided. They were responsive and communicated to me about the timeline in which it would be completed, when the part was delayed a day, they made sure I knew and I never had to call them for an update. Stress of a broken down car was as minimal as it could be and I will definitely return as the need arises. Thanks so much!!!

    This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

    Mike Palmer Automotive - Struts and Shocks Salt Lake City, UT

    Mike Palmer Automotive

    (38 reviews)

    Peoples Freeway, Ballpark

    Went in to get my car inspected for a noise coming from my vehicle and to prepare for smog. The…read moreowner Jessie is an amazing guy who not only check everything out for me ,but took pictures and labeled everything that was wrong with my vehicle. Quoted me in the same day and started working on the vehicle. The price was amazing for the work done and the parts they use are quality. I'm incredibly impressed with this auto mechanic shop and will definitely be going back for future things needed to be done.

    Why didn't I find Mike Palmer Automotive sooner?? I brought my car here after my current shop was…read moremaking obvious rookie mistakes with repairs to my car. Jessy was so kind and communicative. He broke it to me that the car required more repairs than it was worth, and that my current shop was not doing a good job at maintaining my car. Maybe he felt bad for me, maybe he wanted to make a show of good faith, but he didn't even charge me for the diagnostic in that instance. I ended up selling that car for scrap and eventually buying a new car. I brought the new car in for a pre-purchase inspection and WOW, Jessy and his team really showed their true colors on how thorough they are! They checked absolutely everything. They even checked the cabin air filter because he told me that a rodent had built a nest in it. They found things that other shops had missed. Is there such a thing as being too thorough? Jessy might be! But I'd rather have my auto shop be extremely thorough and triple check everything rather than be sloppy and miss things. Their attention to detail and commitment to quality is obvious, right down to how they require appointments for their shop. They want to make sure that every single car gets the attention it needs. I can't recommend Mike Palmer enough and even though I don't live in the neighborhood anymore, I will make the trek to come back here for my auto repairs and recommend them to all my friends. Jessy is a truly honest mechanic who just wants to help you do your best to maintain your car. How do I know? They're not trying to make money nickel and diming you on easy fixes. He could have fixed the cabin air filter for me without asking and taken the easy win but instead he said, that's an easy fix and I easily figured out how to replace it on my own. He wasn't bothered by the fact that I wanted to change my own oil either. Jessy is your true ally in keeping your car running in tip top condition the best way possible.

    The Garage

    The Garage

    (19 reviews)

    they have no idea what they're doing if it's an modified vehicle…read more A little backstory, my truck blew last year around july. i'm heavily knowledgeable when it comes to anything mechanical. i rebuilt the truck from the ground up, with modified high horsepower parts. It hasn't ran at all since then, obviously because i've been rebuilding it. tried starting it, and it was throwing electrical codes, and it's a crank no start. at this point im just looking for a second opinion. so we towed my truck to this place to get it looked at, ONLY needed the electrical stuff checked. before the truck got there, i called them, expecting them to ask a few questions atleast, but all they asked was the model of the truck and what was wrong. day or so goes by, i call for an update and they say they would've rejected me if they knew what was done to the truck, (but they didn't ask any questions??) and that they had no idea what they're looking at. the owner was a nice guy, good attitude, but the mechanic who was looking at my truck? terrible attitude. questioning me, and testing my knowledge on MY OWN TRUCK. considering i took the entire motor apart and put it back together with my own bare hands, im pretty sure i know what im talking about. moral of the story, if you have a modified vehicle or anything aftermarket at that, do not go here.

    I came into the garage. I put a sensor into my GTI. Had them try to figure out what was wrong with…read moreit. All they did is reset the computer and charge me $200 they did nothing to fix it. Bad review.

    Master AutoTech - tires - Updated May 2026

    Loading...
    Loading...
    Loading...