Let me start by saying that I typically do ALL auto repairs myself, because I learned the hard way…read moreearly on that is difficult to truly trust mechanic shops, unnecessary repairs and upselling. I have been traveling a LOT for work recently, so I had nowhere enough time to do this particular repair myself, so I needed to find a good mechanic to get this done while I was away. Now, I already knew exactly what the problem was (bad alternator in my Highlander), I knew exactly how long it would take to remove the old one, install the new one and reassemble the radiator hose. I also knew ~about what the hourly labor rate 'should' be, so I was already preparing for pushback from any new mechanic I was going to deal with. Well, with a few bids, I heard back from Abril (owner of Timing Auto Repair) almost IMMEDIATELY. I told him what the "symptoms" were, but not much else. He was MORE than accommodating with my quick timeframe for turnaround time and also let me drop the car off the night before my trip. He had the Manager of the shop (Anthony) reach out to me right away to discuss. Well unbelievably enough, they reached out to me and identified the problem... which was EXACTLY what I thought it was and also quoted the EXACT amount of time for labor that I had planned on, as well as the most fair hourly rate amongst all the other bids from competing garages. Their communication was absolutely impeccable and frequent! They even followed up a few days after just to see how everything was running and check to ensure I was satisfied with their work. Let me tell you... NOWHERE in Salt Lake City will you find: 1. A more honest group of mechanics 2. Anyone that provides the level of communication 3. ANYBODY more accommodating 4. A Mechanic that you REALLY want to go back to NOWHERE. PERIOD. Honest work is what you can expect from this shop, nothing less (but a whole lot more!). I've never (NEVER) been more inclined to write a review before, and these guys TRULY deserve it. I have ZERO hesitation recommending this business to ANYONE, because well... they not only provide over-the-top customer service and top-notch work, but they provided me with peace of mind. I now have a place I can trust and not have to worry about any "back and forth negotiating" for unnecessary repairs. ***TRUST ME - Not only will you WANT to bring your auto repairs here... you absolutely NEED to! *** Thank you, Abril & Anthony, for a paramount A+ experience at your Auto Shop! Expect to see referrals from THIS guy!

Fair prices, fast service, and friendly staff! Took my Mercedes here a couple times, and I was…read morepleased with the results and bill each time.

Immaculate Auto Repair & Service is the absolute best place to have your vehicle repaired or…read moreserviced in the Greater Salt Lake City region! They are extremely communicative, timely, honest, and their prices cannot be beaten. After getting my oil changed and alignment at another competing shop, I was told my cabin air filter, right CV axle, and battery, with 76% CCA remaining, needed to be replaced. I called four shops to get quotes for replacing the right CV axle. All of them came in within about 10-20% of each other, except Immaculate. I spoke with Bill at Immaculate, and he quickly provided an exact quote for the right CV axle, which came in at 60% lower than the quoted price from the other shops. He also advised me not to replace the battery, but to get it checked closer to winter. After shopping around, I called Bill back to get a quote using OEM parts, and he happily provided it. This all occurred on Friday, July 3rd, between 2:30 and 4:00 p.m. He also told me he could get my car scheduled for Tuesday. I thought it over the weekend and called Bill on Monday to schedule it for Wednesday. When I brought the car in, I asked them to check and quote several other items in addition to replacing the right CV axle, including two windshield wipers, two tires with mounting, balancing, and rotation, the engine air filter, cabin air filter, and a transmission drain and fill. I made several calls to Bill regarding different tire brands, tire warranties, and other options, and he happily helped every time. He always provided accurate quotes, and if he didn't have an answer, he would find out and call me back. Everything was completed the same day, and Bill brought the total price down to less than the cost of just replacing the CV axle at three other shops. I also had the chance to interact with KC, who happily answered my calls and questions when Bill wasn't available and even performed the tire rotation himself. As someone who grew up in the car business, I've never had a better experience with a service center than this. The combination of honesty, communication, service, pricing, and workmanship is outstanding. I would recommend Immaculate to anybody, including friends and family, without hesitation. I'm also posting this review six weeks later to say that not a single thing has been wrong with my vehicle. It drives like a dream. Thank you to Bill, KC, and the entire Immaculate team for such an exceptional experience. You've earned my business for years to come!

Excellent communication!I Of course I appreciate quality work, but number one for me is…read morecommunication on course of action and estimated duration.

They did a great job on a PPI (pre-purchase inspection). We didn't buy that vehicle because they…read morefound so many problems with it. Brought a 2nd car in to them for the PPI. Didn't find any major issues, just scheduled maintenance. We bought that car. The next day the check engine light came on. We went back and there was an issue that was missed because the previous owner cleared the codes (or had someone else do it). They made the repair in 15 minutes free of charge because they missed it. Great guys! Very helpful!

They seem really knowledgeable and educated. I don't live in town, but if I did this is the one I'd…read morebe loyal to. Also, was able to get advice for my car at home! 10/10 would recommend

Been taking various cars to JT for years, started using them on a friend's recommendation…read more They've never let us down. Honest, excellent work. We drove a long way out of the way to them when they were in Sugarhouse and now we go much farther to Sandy. They're that good.

My husband I have taken our vehicles there for different services. They only recommend what is…read moreneeded. Family owned and operated. Fair prices and excellent service. Recommend!

Fixed my brakes quickly and for a very reasonable price. They were also a total pleasure to work…read morewith.

I became familiar with Plowgian when I began serving in a church for new refugees in SLC. The…read moreleaders of the church were recommending Plowgian because they knew Plowgian was VERY honest, reasonable in cost, had excellent mechanics, and would not take advantage of people who didn't know much about cars. After 3 very positive experiences taking refugees there, I decided to switch myself from going to the dealership for 12 years to Plowgian. I've been going Plowgian now for about 3 years, and everything I was told, that I listed above has been absolutely true. I will never go anywhere else again, and I refer all my family and friends to Jeff at Plowgian. - Roark Stratton

Prompt service and quality customer service. They gave a solid quote and completed service in about…read more30 minutes.

Great service. Communication here is clear and targeted towards meeting your needs promptly and…read moreaffordably. Always going here for repairs of my jeep.

Needed an emissions test and registration renewal which Brody's did the same day in 15 minutes…read more(Wow). Very competent and friendly ! Have had all my cars serviced by them without any issues. Completed the work reasonably priced within the time promised. Quality service. Try them. You won't be disappointed.

Do not go to this mechanic shop. NEVER EVER GO HERE!! Young kids who do not know how to diagnose…read more I went in with an engine knock. They told me I needed a valve cover replacement because my oil was low. Instead of topping off the oil to diagnose the engine noise, they said I need this done. It cost me $900 bucks. They had my car 3 days and never fixed the engine noise. They gave me a quote for a timing chain fix for $1500. This was wrong. It is not the timing chain problem. I took it to 2 separate seasoned mechanics who both, in under 2 minutes said the same thing. My piston was broke, I need a new engine. If I would have let them keep the truck and do a timing chain, I would be out a total of $2500 all together. They would have just kept going and fixing anything instead of what I came in there for in the first place. They should have never done a valve cover replacement for an engine knock/noise. If they would have even drove my truck or listened to the noise, they would have known it was the pistin broken and hitting the bottom of the engine and the valve cover did not need to be done because I need a whole new engine. They are complete idiots taking you for everything you got. I went to ask for my money back and they just argued with me and said no. We had to do it this way. Well your way totally sucks because I should have never had to pay 900 bucks for you to tell me I need a valve cover gasket. You looked for what was easiest to fix and did not take care of my problem. So now I am out 3 grand for a new motor, plus your 900 fix that didn't need done. Shame on you for taking advantage of me. I want everyone to know you don't fix vehicles in a timely manner or do you diagnose and fix them correctly. I hope this hurts your business as it did my checking account.

My sister and I we're stuck in Park City yesterday with a battery in my car that was leaking. I…read morefound BestBuds on another review site and because they were rated so highly I decided to use their services. My mechanic was skilled and quick, it only took him just a few minutes to change everything out and I was set to go. Price was fair and I'm happy with the service and the techs they sent who were courteous and friendly. I've added them as a contact for future repairs, so I'm recommending them here for anyone else that needs auto servicing.

This will be long because these guys deserve a proper review. We were in town from Las Vegas and…read morewere staying in Provo. All the eletrical in our car went out we assumed we needed a battery which is something we change out every few years because Vegas summers are brutal. We changed it out but the battery light kept flashing on and off we thought we need to drive the car so the battery can juice up the car. We drove from Provo to SLC for a graduation and on our way back at around 9000 S. the electrical started going out again and we pulled over at a Maverick. We were told after making a call to a shop that its probably the alternator considering the battery change didnt fix the issue. They also told us that they werent available to take it until the next week which wasnt an option for us because we had to get back for work. I went on Yelp and Best Buds Mobile service popped up with 5 star reviews so I called. The gentleman that answered was genuine as explained that we thought it was the alternator. He gave me a quote that was within what I was willing to pay. I asked him if he had a number to a tow place so I can get it towed to them. He said "its ok we come to you". I was surprised but then "duh" it says "mobile" in their name. He also told me it would probably be about and hour and a half for them to repair. WHAT! It really did seem too good to be true. The shop we had previously called quoted us double what these guys quoted. They literally showed up within 30 min they arrived at that Maverick parking lot and probably less than the time frame he told me it would take them to fix it we were on our way back to Provo and now we are home and our car is running perfectly! These guys are a gem! I Googled the cost to replace the alternator and they were within the range. So Im going to say they are honest. I wish they were in in Vegas. But now we know if there are any car repair needs for us when in Utah or our family we will be reffering Best Buds Mobile Services. Thank you for the best auto repair service we have hands down ever had!