I would not recommend any of Alpine Foreign Repair's services. I took my Audi in for a simple oil…read morechange and transmission check. The first red flag was that the receipt I was given before payment was an un-itemized, handwritten note. A few weeks later, my car's check engine light came on. When I took it back to Alpine Foreign Repair, they confirmed that they had put over a quart of excess oil in the car. The excess oil had foamed over and was preventing the camshaft from rotating at the right speed, and the oil had dripped on the engine in several places. With all the 5 star reviews this shop has, I expected this to be fixed quickly. Unfortunately, they treated the situation as a huge inconvenience. They were unsure of what exactly was done on the car; the services to my car weren't in the system, and the handwritten receipt didn't provide enough info to understand what oil or how much was put in the car. No responsibility taken, no apology, no info on what had happened, just a quick drain of the oil and told me to have a good day. I asked if this would fix the check engine light being on, and mentioned my concerns with the issues the excess oil had caused. They assured me that the issues I had were completely unrelated to the excess oil, but if the issue did persist, it'd be a $1600 fix. The local dealership had quoted me $600 for a fix in the worst case scenario, so this absurdly large quote didn't make any sense. I realized the shop had no interest in fixing the mistake they made, and took my car to another nearby shop for a second opinion. The other shop flushed the oil and, before they could turn the check engine light off, it turned off on its own. The overfill was absolutely the cause, and I haven't had issues since. I'm shocked that a shop claiming to specialize in European cars messed up something as basic as an Audi oil change. Looking at the age of most of these positive reviews, my guess is that management or technicians have changed recently, and standards have dropped. Mistakes happen, but their complete unwillingness to provide restitution or honest service is disappointing. If you're reading Yelp reviews like I was to try and see if this shop is right for your car, service, and budget, I would advise to stay away. I'd recommend taking your car to any other shop for any type of car service.

I grew up with Audis and Alpine has been my go-to! Wendell and Joe have always been honest,…read moretrustworthy and they've never tried to sell me services I didn't need. They kept my old 2005 A4 in great shape & I only just sold it. Still going to them for my Q5. They are kind, affable, and they know their stuff. The value is unbeatable. Finding good mechanics who work on audi/vw in Utah that don't price gouge is everything. I truly cannot say enough good things about them... down to the fact that my only reason for hesitating on going from Audi to a Porsche was because they don't work on Porsches. I'm still rather bummed about losing these guys as my mechanics. They knew my late father and have always taken good care of our family. If you have an Audi or VW, look no further!

they have no idea what they're doing if it's an modified vehicle…read more A little backstory, my truck blew last year around july. i'm heavily knowledgeable when it comes to anything mechanical. i rebuilt the truck from the ground up, with modified high horsepower parts. It hasn't ran at all since then, obviously because i've been rebuilding it. tried starting it, and it was throwing electrical codes, and it's a crank no start. at this point im just looking for a second opinion. so we towed my truck to this place to get it looked at, ONLY needed the electrical stuff checked. before the truck got there, i called them, expecting them to ask a few questions atleast, but all they asked was the model of the truck and what was wrong. day or so goes by, i call for an update and they say they would've rejected me if they knew what was done to the truck, (but they didn't ask any questions??) and that they had no idea what they're looking at. the owner was a nice guy, good attitude, but the mechanic who was looking at my truck? terrible attitude. questioning me, and testing my knowledge on MY OWN TRUCK. considering i took the entire motor apart and put it back together with my own bare hands, im pretty sure i know what im talking about. moral of the story, if you have a modified vehicle or anything aftermarket at that, do not go here.

I came into the garage. I put a sensor into my GTI. Had them try to figure out what was wrong with…read moreit. All they did is reset the computer and charge me $200 they did nothing to fix it. Bad review.

Excel Automotive is fantastic. They do high-quality, honest work at a fair price and are incredibly…read moreaccommodating to their customers' specific requests. Highly recommended!

In regard to the owners comments: The sound was present - always. In addition I asked them to do…read morean alignment, as I had uneven wear on the outside of the drivers front tire. They said all work was done, I ask for the printout of the before and after readings, you man went back then said the printer wasn't working. It was then I knew you didn't do it. Looking at the receipt it wasn't mentioned/charged for. I took it to the other mechanic and he said the alignment couldn't be done because the upper control arm was badly worn. Showed me how out of alignment it was. Paid to have both upper control arms replaced and the alignment was then perfect. I should have elaborated more in my first comment. You or your man lied to me. You will no longer have my business. I trusted you guys for a long time. But with the simple stuff, you are incapable otherwise.

The best shop out there. This is the only place I trust with my car. They have serviced my VW R32…read moresince I picked it up and I wouldn't take it any other place.

I took in my car for a diagnostic, as the power windows were not working, and other components were…read moreoff, which I told them could be the footwell module, they also let me know, I need to change out the oil pan, do a transmission service, and also get a new turbocharger, register my battery, thermostat water pump and a couple of other things, the service guy I spoke to basically told me to sell my car, and told me to see if carvana would give me some money for it, because it's not worth fixing, suggesting that fixing the car was more expensive than the car was worth. He racked up a bill of $16,000 for repairs and said it wasn't worth it, and I either pay that or the $600 dollars diagnostic. I ended up going down there paying the diagnostic, registered my battery on my own, changed the lights and did the water pump and thermostat myself, the car runs great now, but I think the service guy was I talked to was throwing ridiculous numbers out, and made me feel like I'm had a shitty car e90 2010 bmw 335xi. One thing I will say that made me write a more positive review is when I went to pick up the car, the owner spent sometime talking about my car and told me it's a good car it just needs some TLC. He then proceeded to tell me the things I should do first on the car from important to less important, and he let me know my car was in good condition and it was okay to do the work on it.

My friends and I are passing through from Dallas to Seattle, but ended up needing the break pads,…read morerotor, wind shield wipers, coolant, and radiator cap replaced. Jake was AMAZING with getting all of this done same day within a few hours. Compared to other competitors we reached out to they offered the best price. I highly recommend using them for any car needs. He also gave us a list of hiking recommendations to check out while we're here!!

Great service and was in and out quickly. Even recommend ways to get the price down. I will be…read morecoming back if my car has any more issues

Excellent Service. Very friendly and Good fair price for car maintenance. Definitely recommend it!.read more

UPDATE: I originally left a review regarding our experience,…read moreand the company responded by denying responsibility and providing explanations that do not match the evidence we have. Apparently this is typical behavior though, for them. Our vehicle was brand new. After service, the vehicle developed issues that did not exist beforehand. It was also returned with scratches and damage that were not present when it was dropped off. What is most frustrating is that I specifically requested footage of the vehicle while it was in their possession, including footage of the work being performed. To date, that footage has not been provided. Instead, we have received explanations * that were CHAT GPT generated* that do not address the evidence and concerns we raised. When we took the car back, I have video footage of women coming out and taking pictures of the entire car after I asked for video footage to be preserved as a way for them to cover up their tracks. Since posting my original review, I have reviewed other customer experiences and noticed a concerning pattern. In our case, we have a recorded phone call in which a man acknowledged the damage and discussed repairing it. ( For clarity, the recorded call was not a hidden conversation. The company rep was standing outside speaking with my man while he was actively on the phone with me. My man called me to discuss when I would be able to pick up the vehicle. Rather than ending the call, I remained on the line and began recording. The man was fully aware that my significant other was engaged in a phone conversation and continued speaking about the vehicle and the damage while the call was ongoing. He full on, took responsibility And he said that he was going to fix the car. ) As a result, the statements made during that conversation were captured on the recording, including acknowledgments regarding the damage and discussions about repairing it.) We also have photographs, video footage, and witness statements regarding concerns we observed at the business. Additionally, I retained a private investigator to observe the business and document conditions independently. The issue for us is not just the damage itself. Mistakes happen. It is the refusal to take responsibility publicly after the fact while simultaneously failing to provide the footage that was requested. They fixed the scratch after getting grilled. That is the issue. according to other statements and reviews... they do alot worse then how they treated us. Our vehicle entered the shop without these issues and left with them. That is the simple reality of what occurred. I want to spread the word because unless you know what you're talking about, they will treat you very poorly. And try to cheat you out of things, they also, it will give back your car....Worse than when it went in. At this point, we are preserving all evidence and documentation related to this matter. If they choose to bite back with another lie.... i'll see you in court. Its my job. Im happy to bite back legally as I already am prepared and prepped. And i'm coming with videos and photographs and recorded conversations, customer reviews and other customer witness statements ( people that I don't even know) The evidence speaks for itself. They probably have a lot of people( their friends) who will back them up The bad reviews and what happened to these different people speaks much louder because it's a pattern of behavior. These people I didn't even know and they had similar.If not exact situations, just different car parts Anyone considering this business should carefully review all available customer feedback and make an informed decision for themselves. We stand by our experience and the evidence we have collected. We have documentation, recordings, witnesses, photographs, and video evidence supporting our concerns.

No BS, Honest, helpful, and fast. Giving 5 stars because I cannot give them 6. Repaired my brakes,…read moremade sure I understood the work, and were an absolute pleasure to work with.

Fixed the failed solenoid in the CVT of my Subaru and replaced the leaking o-rings/ recharged my…read moreair conditioning system for $700 less than the Mark Miller estimate. Great communication. Very knowledgeable. Nice guys.

This is the place to take your Mercedes! Josh and Melvin are fantastic. High quality work at a very…read morefair price. Really quick as well. No pressure to do additional work just transparent and straight shooters when discussing the needs of my car. Honest guys that are totally trustworthy. I won't go anywhere else!

Fair prices, excellent assessment and work. They really seem to both understand and enjoy what they…read moredo. An absolute pleasure to work with - praise I rarely give. I'm so glad I was pit in touch with them.