This is one of the first negative reviews I've ever written for a business, and I'm doing so after…read moremuch careful consideration because although I feel truly wronged, I dont want to make trouble for anyone. That said, having just made the first of many credit card payments for work I never would have had done given the full scope of what my vehicle needed, I feel compelled to prevent this from happening to anyone else. While the actual work done here seems fairly competent, the diagnostic process seems about as accurate as playing darts blindfolded. I brought my car in because it was creaking misfiring, and the check engine light was on. I told them that I believed my engine mounts were worn out and that I also needed a diagnoses for the misfiring. They told me that the cause for the misfiring was likely that my spark plugs and ignition coils were worn out, because that usually happens around 100k miles and my vehicle was past that. I agreed to have them replaced along with new engine mounts, to the tune of $2,600. I was told that after this my vehicle would be like a totally different car. The very next day, my car misfired again and the check engine light came back on. When I brought it back, they informed me that they don't have any way of knowing this fo sure, but I probably actually had a blown head gasket. I brought my car to a different mechanic shop who did a full and complete diagnostic from bumper to bumper and took photos of everything wrong with the car- from a blown head gasket to a leaking transmission to almost completely worn wheel bushings and a host of other problems totaling over $8,200 in addition to the $2,600 I had already paid at Red Rock Auto. Had I known this in the first place, I never would have paid $2,600 on a doomed old van that needed almost $11,000 in work done. I had to buy a new van and that $2,600 would have really helped with the down payment. I'm tempted to say that I feel duped, but I don't think there was any malice or fraud going on- just general laziness or incompetence in the diagnostic process that very negatively affected me.

This was the most helpful shop I have ever been to! Me and a buddy are from Idaho and were on an…read moreoff road trip through Utah. About 50 miles away from salt lake we broke down and had to remove our hub in the middle of nowhere. We walked into this shop with hub in hand and were immediately taken care of, the shop was slammed but they made time to help us out and get us back on the road. As someone who works on their own vehicles and doesn't like trusting mechanics if I was local I would take any of my vehicles to this shop in a heart beat. I cannot Recommend this shop enough. They know their stuff and do quality work 11/10 would recommend!

It's hard to find a mechanic you can truly trust, but this shop has definitely earned my…read moreconfidence. I highly recommend them to anyone looking for reliable, efficient, and honest auto repair service. I'll definitely be coming back for any future maintenance needs!

I have been using Viking Automotive since 2014. They are the only fully transparent mechanic i am…read moreaware of. They have taken care of so many issues for me thay I have lost count. The quality of the sevice and the work is beyond amazing.

Our truck exploded its transfer a case in Evanston on Thanksgiving?…read moreWe had the truck towed in after Thanksgiving. They give us a quick efficient estimate at a very fair price When we picked the truck up, they asked us to drive a few hundred miles before we head home to Nevada. Everything was great. They kept us posted throughout the repair where our parts were.and how it was progressing. I highly recommend this place.

Mario is a true expert! Straight fwd recommendation when it comes to your vehicle…read more I called in to get additional information and he was able to give me further insights on what to look for when it comes to transmission auto care. Very personable, direct to the point.

This shop is honest. They could have charged me thousands of dollars and provided an heat…read moreassessment and a repair for hundreds, not thousands of dollars.

If I could give this company 1,000,000 stars I would right now. Our transmission had an issue…read more(after being replaced in a different state in May) as we were leaving Salt Lake City to head home after a two week road trip. With 3 kids, no idea how we would get home and in general what we were going to do, I am beyond grateful that we had AAA tow the car, off the 215 freeway, to J & G transmissions. James, the owner, was knowledgeable and extremely quick in assessing the situation (of the car and of our family). He lent us a car to drive to get lunch while his team assessed, fixed and double checked the car. His daughter Amber is a saint, providing coloring books, drawing supplies, a tidy coffee bar and best of all, otter pops just when we needed them. She kept the experience positive and kept our hopes up. I cannot believe how quickly they fixed our mini-van and how wonderful they were. Priceless. Businesses like this are special and really uncommon.

Fair prices, fast service, and friendly staff! Took my Mercedes here a couple times, and I was…read morepleased with the results and bill each time.

Fast and Friendly Quality Fair Value Works with Your Pay Schedule xxxxxxx. Xxxxxx xxxxread more

I would never recommend this place to anyone. I went in to get a diagnostic done on my truck and…read morethey wouldn't even stand up from their desks. Just talked to me from behind their computer screens and then refused to do a diagnostic because they didn't do the work prior to taking it to them. It was the most impersonal encounter I've ever had. They acted like I was putting them out.

Absolutely the best place I have EVER taken my vehicle. Henry and Mike do what is needed, Not…read morewhat's best for their pockets. They have the rare quality in this industry of being honest and the work the provide is the best. Customer for life.

Honestly, I was nervous at first. I have never been here before but I needed somewhere close so I…read moredidn't have to have my daughters car towed. From the first phone call to the last transaction these guys were SO nice and respectful. AND they did only what was needed, no "hidden" issues that cost an arm and a leg and minimal labor costs. And they had my daughters car done the same day. I have truly found a gem here, and so close to me. Thanks guys...I truly appreciate you and am so happy I found you!

These guys went out of their way to get me on the road. July 1, out of state. Wrecker brings me in…read moreat 10 am. They find out my situation and didn't even have the right parts. They then start piecing parts from other vehicles to make something work to get me home. They told me to have it changed as soon as possible once I was home. When I got back my mechanic told me to leave it how it is because they did such a good job. I can't tell you how much I appreciate these folks. Thank you, thank you, thank you.

they are the best in town!! erwin is the man and i couldn't thank him enough for being so nice.read more

The statement listed below came from AAMCO Transmission on 365 East 3900 South in Salt Lake, Utah…read more AAMCO provided this to the Utah protection agency and it's completely false! I broke down the day after a "successful" rebuild of my transmission. AAMCO blamed this on my tail light because of moisture??? How does that work exactly? I can't even tell you how many times I had to be towed back to their shop because of transmission failures, a transmission fluid leak and a wheel seal leak that was confirmed by another transmission shop! Oh, and did I mention they broke my windshield and lied, trying to say they had no recollection of it. Mind you, there were shards of glass all over my dash and center console. Come to find out, after I pressed them about the chip that'd been in my original windshield for 2 years, and pointing out the fact that it was gone, they finally admitted they replaced it and told me the company that did the glass replacement. I called that glass company, they told me AAMCO came to them with my broken mirror and asked them to glue it back on. It couldn't be glued back on because there was a giant chunk of glass missing. Oh, and one more thing... my vehicle was left on the back of a tow truck in their lot with the key in it and was "stolen." Funny how everything was recovered because the owner had a HUNCH about the location of the tow truck. Loaner vehicle was provided granted, it came along with check engine lights on, bearings going out and suspension issues. I literally had to put a bag down on the seat of the loaner car because of how disgusting they left the condition of this "loaner" car. Expect to get your vehicle back with black hand prints all over everything because they could care less about your vehicle period! They see a woman as a vulnerable walking paycheck! Whatever you do, DO NOT TAKE YOUR VEHICLE TO THESE PEOPLE! AAMCO response to the Utah Protection Agency- Hide quoted text "After the transmission was successfully rebuilt, the customer experienced a brief issue which turned out to be a minor water condensation drip, not a mechanical failure. Out of an abundance of caution, we picked the vehicle up again via tow truck, no charge, and re-inspected the vehicle thoroughly. During this time, we provided the customer with a free loaner vehicle...When the unthinkable happened and our tow truck--carrying the customer's vehicle--was stolen from our secured lot overnight...Our shop manager, Manny, personally worked with law enforcement and followed a hunch that led him to locate and recover both the truck and the customer's vehicle... When the vehicle was returned to the customer, it was fully functional, with all seals replaced and no fluid leaks present. The customer later reported a potential issue with the left front wheel seal, which we invited them to inspect together on the lift. Upon confirmation, we kept the vehicle over the weekend to resolve the issue at no extra charge. Throughout the process, our team made a sincere effort to communicate with the customer, provide professional and prompt service, and solve problems--even when those issues were outside of our control. From multiple free tows, to loaner car assistance, to personally recovering a stolen vehicle, we have consistently gone above and beyond industry expectations."