This may be the largest dealership I had ever in. There are two floors and the clothing and…read moreaccessories are in the second floor. The stairs are easy to walk up but there is also an elevator. I was looking for a few tee shirts for guys I used to work with back in El Paso. The gals in the clothing sales department were amazing - the shirts they have in stock right now rock! I also need help getting some riding gear for myself- I needed a lightweight jacket that had the protection in it in case I take a tumble- I came home with a great jacket! I can't wait to go back- there are tons of bikes parked outside!!!

Dear Leadership of Harley Davidson/Dallas Harley Davidson Garland Texas,…read more I wanted to take a moment to sincerely thank you for your exceptional work and service on my 2024 Road Glide. Your professionalism and ability to resolve my issue with my bike has truly been impressive. Specifically the efforts of your technical team (Reggie and Michael) made a huge difference. The service provided was significant; my Bike had been in and out of the dealership and has had several issues. I called to report the matter and spoke with Reggie, who immediately had my Bike picked up from my home address and Michael contacted me and coordinated with me to pick-up my bike on that day very same day. These two men treated me and my family like their family; they picked up my bike and kept me in the loop the entire way. They were nothing but, true Professionals. This was my best experience with Harley Davidson ever! They should both be promoted, and placed in position of higher responsibility; this would help other HD Dealership to elevate their customer service ratings around the globe. Because they definitely know what to do to when it comes to helping and assisting their customer far beyond the normal process and this made me feel so grateful for what they did to get me back on the road. Please feel free to contact me if you need more details. Best regards, Eric Brown USArmy Retired, CW4 (915)850-3903 Eric.brown1906@gmail.com

THE best place to take your bike hands down! They got to my bike fast, they beat everyone's pricing…read morethat I had previously looked at, they also went step by step with me before they even touched my bike, telling me what was wrong, what needed to be fixed, and what parts it would take with a itemized receipt showing me how much everything cost me and waiting for me to say approved for the work to begin! If you need a shop, call five star cycles and ask for ACE! He is the one who took care of me at every turn and kept me in the loop every step of the way, I never felt like I didn't know what was going on. Remember ask for ACE and he will get you taken care of!

ALL RIDERS PLEASE READ AND PASS THIS ALONG…read more I had this shop replace both the front and back tires and tubes on my HD 2024 Heritage Classic. The invoice states the tube was a Drag Speciality and I trusted it was. A few days later I was riding in Comanche County and the tube popped - the bike towed to a reputable shop in Stephenville (boneyard cycles) where the shop owner there discovered the tube was pinched and was NOT a Drag Speciality tube but more than likely an Amazon tube. I brought the tube to 5 Star where the owner Tony threw the tube back at me and said it wasn't his tube. I asked Manny his "service manger" if he backed up Tony and he stated "I wasn't back there when they replaced it". I asked to speak to the mechanic who changed it and was told he was on vacation. Tony refuses to back his parts and labor warranty DO NOT BRING YOU BIKE HERE

Maya and her team are AMAZING! They will work with you, make…read moresure you have a great experience and will go above and beyond to make sure you're happy!!!! Don't forget to ask them to help you with your auto insurance, even if you have a policy, they will help you look for a better deal.

Sam and the staff went above and beyond to make my wife and I happy with our purchase. We love our…read morenew 2016 Toyota Yaris. The only problem was it looked like a couple of the tires We're going to need replaced soon. When I brought this up to Sam, he made sure that new tires are on it at no charge to us before we finalized our purchase. They also took care of all registration paperwork and sent us the license plates in the mail. They also gave us free two years maintenance and oil change. One of the best experiences I've had getting a used car from a dealer.

We recently purchased a car for my dad and were very satisfied with the great customer service and…read morethe condition of the vehicle. Jonathan was very thorough showing us the car we were interested in buying. Itzel answered and explained in detail whatever questions we had regarding the paperwork. I definitely recommend this dealer if you are looking to buy a used car in great condition.

This is the place were there is always a great deal. See for yourself and visit Jonathan. They will…read morealways work with you and give you the best deal. I bought a car last Monday and I took my friend and he bought his own SUV today. I waisted 2 weeks looking for my car in the DFW area and NTX was the most reasonably priced vehicles. I highly recommend Jonathan for my next car and he is honest and reasonably priced.

They were very willing to work within my budget, super responsive with messages, and flexible with…read moremy time. The car matched the photos from the listing accurately - as for the mechanics and whether or not it's a 'lemon', time will tell and I will update accordingly (the whole 'as is' thing always makes me nervous, but I couldn't afford any additional protection and have always been hesitant about what that truly covers with smaller dealerships). The checkout process took under an hour and was very straightforward. The guy I worked with was also very friendly and didn't put on the icky "salesman" energy or try to sell me things I didn't need. My original car was stolen and I needed to get into something fast, and they made it happen ASAP!

We found a really good quality car and a great price! The salesman was super helpful and nice. He…read moreanswered all our questions and was able to demonstrate great value. Our experience was professional, and we love the car! Couldn't ask for more. I recommend them if you are looking for a great deal and quality vehicles.

Good honest work. Polite, got the job done in time. Great service. Reasonable price compared to big…read morebox repair centers

Joseph is a great guy who knows his stuff. He replaced my brakes, rotors, and bearings in my boat…read moretrailer and is super informative about what he's doing. Will be my go to guy in the future.

Great service from the shop! Wonderful customer experience! Had my front tire changed in less then…read more20 minutes, even with my stripped nut guards haha Will always recommend mikes! They are the best in the DFW for bike work by far. Front tire feels great and half the price of harley dealerships! Go to Mikes!

Mike and his crew were great to work with. Did what he said when he said he would do it. I'll come…read moreback.