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Costa Mesa, CA

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Massage Seven Spa

4.7 (322 reviews)
Closed • 9:30 am - 9:30 pm
Updated 2 months ago

Services - Massage Seven Spa

Aromatherapy massage

Deep tissue massage

Hot stone massage

Massage Seven Spa Photos

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Recommended Reviews - Massage Seven Spa

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Confirmation email was just blank. Had to click on "View entire message" to actually see the email.
Dalena T.

Overall: Okay. I probably would only come back to use the $25 gift certificate we received. I certainly felt less stressed afterwards because I hadn't gotten a massage in a while, but it was not the type of massage I wanted nor enjoyed. I would have to make sure to find a therapist that does not incorporate Thai modalities, if that's even available here. Really great front desk service, though! BOOKING I booked a couples massage for me and my boyfriend online for 8/23 at 1:30 PM. The online booking was easy enough, although you have to make an account online; there's no option to check out just as a guest. Also, there was no way to add one add-on for me and not for my boyfriend, and vice versa, so we had to skip the add-ons altogether. When you add an add-on, it is added for both guests in the online process. When you remove the add-on, it is removed for both guests. When I received the confirmation emails, I noticed it was weird that they wouldn't show in GMail. The emails were blank. I had to select "View entire message" for the emails to actually show. The email containing the receipt after the appointment showed as just code. Again, I had to click on "View entire message" to see that it was actually just a receipt. I normally have no issues with receiving emails from any source. This is the only time I've ever had this issue with an email. CUSTOMER SERVICE Upon arrival, the receptionist advised us that the previous appointment came in late so our appointment would start delayed, which was fine with us. I appreciated the notice. Our appointment was for 1:30 PM, but didn't start until 1:50 PM due to the delay from the previous appointment, which we didn't mind but maybe someone else may mind if they had concrete plans afterwards. The receptionist was very communicative with us about the delay and kept updating us every 5-10 minutes while we waited and was very apologetic, which I appreciated. When bringing us to our room, the receptionist told us that we would be given free aromatherapy and free hot stone add-ons to make up for the wait. Really great customer service! The only downside was that when the actual massage happened, we didn't actually receive any aromatherapy during the massage. We did get the free hot stones, which were probably the better add-on anyway. But it was a little disappointing to not be delivered what we were told. Upon checking out, we were also given a small free gift of some yarn-art roses as an additional apology for the wait. Cute and it actually smelled like roses! MASSAGE The actual massage was okay, but it was not what I was expecting or particularly wanted. We were not introduced to our massage therapists prior to disrobing and lying on the table. When the therapists entered the room, they did not introduce themselves either, so I have no idea who our therapists actually were. After the massage, I received an email for a feedback request, who stated the massage therapist's name as Joy-Wei Wu, but I don't know if that was my massage therapist or my boyfriend's. Some parts of the massage were really great and relaxing while other parts were really unenjoyable. It seemed to be some fusion of deep tissue massage and Thai massage, and I do not like Thai massages. The massage was fairly rough at some points. I was expecting Swedish, relaxing, or deep tissue massage but instead I was stretched, pounded on, and lifted off the table, which I did NOT enjoy. The pressure was pretty good for most of my massage, except for my thighs. She was really rough with my thighs and it hurt. It was only for a couple seconds though, so I didn't mention anything. My boyfriend next to me did not receive those same modalities. He said afterward that he was actually concerned about me during the massage because of the pounding he heard. I guess it depends on who your massage therapist is, but I would have like to have been notified before the massage that these modalities would be used on me, because I do NOT enjoy them. I would have asked to switch therapists with my boyfriend if I knew beforehand. It also seemed like at some points the massage therapist got onto the table I was lying on, which is not what I was expecting. My massage therapist did work on the knots on my shoulders, which I greatly appreciated and she seemed to be able to get out most of them! It felt like she was able to get under the knot/muscle which was remarkable and felt really good. Again, no aromatherapy was used during the massage despite us being told it would be added onto our couples massage.

Ashiatsu bed (barefoot massage for deep pressure)
Jennifer C.

I had such a relaxing experience at Massage 7 Spa! I got a deep tissue massage along with a facial and scalp aromatherapy, and it was exactly what I needed. The massage helped release so much tension, and I could literally feel my stress melting away. The facial and scalp aromatherapy were the perfect finishing touches and made the whole experience feel so calming and luxurious. I left feeling completely relaxed, refreshed, and rejuvenated. I would definitely come back again for the couples massage.

The massage itself was good, and I have no complaints about the therapist. However, the experience with the host completely changed my impression of the spa. My friend and I arrived about 5 minutes late due to an unexpected work emergency. Before coming, we had already completed all of the required forms online because we wanted to save time. I expected that we would simply check in and accept losing those 5-6 minutes. Instead, the host first asked us to fill out a physical form. When I explained that we had already completed everything online, she only then opened the system to check. There didn't seem to be any preparation to welcome arriving guests or verify their information beforehand. As a result, we spent another 10 minutes waiting while she looked everything up. By the time our massage actually started, we had lost around 15 minutes of our scheduled 60-minute session. We paid about $270 for the treatment, which works out to roughly $70 worth of service time lost. Is it really reasonable to penalize customers this much over being only 5 minutes late. Especially when the additional delay came from the check-in process itself? If someone is 10 or 15 minutes late, I can understand shortening the service. But this situation didn't feel fair at all. The host also explained that the appointments are "back-to-back," meaning every service runs exactly on the hour (5-6, 6-7, 7-8). That made me wonder: does the spa only have two therapists available? If so, that seems like a risky scheduling model with no flexibility for unexpected situations affecting either customers or staff. I came here expecting a relaxing spa day, but instead I left feeling frustrated before the massage even began. Better preparation and more customer-focused service at the front desk would make a significant difference.

Kimberly P.

Loved my experience so much from having so much back pain to now feeling so good and brand new. 10/10 recommend for a fully body massage whether it's with your partner , friends or even to treat yourself ‍

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23 days ago

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1 month ago

Coco is amazing! First time here. No issues getting an appointment. Will definitely be back again.

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5 months ago

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3 months ago

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Massage S.

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5 days ago

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7 months ago

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11 months ago

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Massage S.

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6 months ago

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2 months ago

This place is amazing! The service is great & I feel like a cloud. I am so relaxed and I recommend this place!

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2 months ago

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4 months ago

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6 months ago

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2 months ago

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2 months ago

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1 year ago

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Massage S.

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4 months ago

Very nice price and excellent massage! Enjoyed the fathers day special with the hot stone, body scrub, and deep tissue massage.

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Massage S.

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3 months ago

Amazing service, professional, and kind. 10/10 experience. If you're looking for a therapeutic massage this is the place!

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4 months ago

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2 months ago

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2 months ago

Best massage I've ever had ! Coco was amazing! Treat yourself and get a scalp massage !

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1 month ago

Very friendly staff and a great relaxing environment , definitely worth checking out and experiencing their massages

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11 months ago

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5 months ago

Amazing professional service! Clean and comfty! Love it here! I'll keep coming back and referring friends and family.

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5 months ago

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1 year ago

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4 months ago

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4 months ago

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4 months ago

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1 year ago

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10 months ago

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4 months ago

This place has such amazing services and amenities! Eva was so good! She had me soo relaxed during my massage. 10 out of 10!!

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Massage Seven Spa Reviews in Other Languages

Ask the Community - Massage Seven Spa

Do you offer couples massage? And if so, how much?

Hi Allison! Thank you for asking. We do offer couple's massage at our spa. It is $99 per person for a 60 minute session length and $139 per person for a 90 minute length. You can also view other services and pricing on our website at… 

Don’t See Your Question? Ask Away!

Review Highlights - Massage Seven Spa

“It asked where any pain or tension was located, and my therapist Linda definitely paid a lot of attention to those areas.”

Mentioned in 19 reviews

Read more highlights

Wren - Immersive massage therapy treatments

Wren

4.9(40 reviews)
3.0 mi
Locally owned & operated
Certified professionals

I spent the most relaxing afternoon at Wren a few weeks ago. This space is just gorgeous and so…read morepeaceful. You can really tell someone put a lot of careful thought and consideration into curating this space. Even the design choices put you at ease. In addition to the services they offer, there's a backyard type area with a sauna and some seating area. It would be a great place to spend a few hours relaxing and decompressing. I booked a massage with scalp rejuvenation. I'm not one for deep tissue so I asked my masseuse to go pretty light and she was excellent. It was one of those massages where it ends and it felt like only a few minutes. Ugh, so good. This is such a special place, I highly recommend you book a service here to relax and renew.

I really reflected on my experience at Wrens before deciding to write this review because I…read moregenuinely did not want to leave a negative one. Unfortunately, for the amount I spent and the quality of the experience I received, I felt like I needed to share it. I came here as a birthday experience and had really high hopes. The sauna and ice bath portion was actually great and probably the best part of my visit. Unfortunately, the one-hour massage was extremely disappointing. My total ended up being around $319 after everything, which made the overall value feel even worse considering how unhappy I was with the massage. I booked a lymphatic/Brazilian lymphatic massage and expected a much more effective and intentional treatment, especially for nearly $200. Instead, the massage was so gentle that I actually found myself feeling more stressed than relaxed. A lot of it felt like very light surface-level rubbing on my arms and legs. I have had several lymphatic massages before, so I had something to compare this experience to, and unfortunately this was by far my least enjoyable one. My massage therapist was Brittany, and I personally did not feel that the technique matched the quality I would expect at this price point. The wooden rollers used during the Brazilian lymphatic portion were also applied so lightly that I barely felt like they were doing anything. The gua sha portion on my face was disappointing as well. When she was using two gua sha tools at the same time, the movements felt mismatched and uncoordinated, to the point where it did not feel effective at all. It came across as very minimal effort. At one point, a hot towel was placed on me that was hot enough to make my body flinch. I immediately said that it was too hot, and what bothered me was that there was no apology or acknowledgment afterward. It is rare for me to spend an entire massage wishing it would end, but that was honestly how I felt. If I am spending almost $200 for one hour, I expect to leave feeling relaxed and like the treatment was worth the money. Instead, I left disappointed and frustrated, especially because this was supposed to be part of my birthday celebration. What made the experience worse was being asked about a 20% tip even after I had expressed that the massage was not what I expected. I understand tipping is customary, but given that I had already communicated my disappointment, the interaction felt uncomfortable. The sauna/ice bath experience was enjoyable, so I cannot say everything about Wrens was bad. But based on the massage experience and the overall price I paid, I personally would not return for a massage here. I really wanted to love this place, especially for my birthday, but unfortunately it was a major miss for me.

Photos
Wren - Private cold plunge

Private cold plunge

Wren - Members Lounge featuring large group sauna

Members Lounge featuring large group sauna

Wren - Sports Massage - deep tissue, red light therapy, glided cupping

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Sports Massage - deep tissue, red light therapy, glided cupping

Elements Massage

Elements Massage

4.6(318 reviews)
0.9 mi
•$$

Legitimately the best massage location and company I've used. Pricing is on the lower end compared…read moreto most comparable places. And the different individuals I've tried were all great. I will say a special shout out to my current masseuse Michelle. I cannot properly express or articulate how good she is. From finding EVERY single knot (sometimes before I knew it was there) to being able to efficiently work them out has been amazing. Would highly recommend this spot and HIGHLY recommend Michelle.

I really wanted to love this place, which is why I gave it a second chance and signed up for a…read moremembership again. Unfortunately, my experience the second time around was just as disappointing. The biggest issue for me was that the focus seemed to be more on selling memberships and expensive add-ons than on providing quality massage services. Every visit felt like there was pressure to purchase extras such as aromatherapy and other upgrades, all of which I found to be overpriced. On top of that, the pricing structure felt confusing and, at times, like there were hidden fees. The cost of services seemed to vary depending on the day of the week or the therapist, which was frustrating. I prefer straightforward, transparent pricing so I know exactly what I'm paying upfront, and that wasn't my experience here. I also wasn't impressed with the quality of the massages. The therapists were inconsistent, and after my last massage, I actually left in pain. That experience was the final reason I decided to cancel my membership. The cancellation process is where the customer service issues really became apparent. When I cancelled, I was told via text that I had one remaining massage credit to use. I signed the cancellation agreement, but admittedly (my bad) I overlooked the section stating that unused credits expire after 60 days. Three months later, I contacted the business to schedule my final massage and was informed that my credit had expired. While I acknowledge that I should have read the agreement more carefully, I was disappointed that no one mentioned the 60-day expiration when they told me I had a remaining credit. Since I had already paid for that service, I asked if they would consider honoring the credit as a courtesy. They said they would discuss it with the owner and get back to me. More than a week later, I still have not received a response. At this point, it's less about the massage credit and more about the lack of customer service. The combination of aggressive upselling, underwhelming massage quality, and poor follow-through left me feeling like the business was more focused on generating revenue than taking care of its clients. There are many massage options available, and I've personally had much better experiences elsewhere with better pricing, better service, and better results.

Photos
Elements Massage - Seating in the lobby

Seating in the lobby

Elements Massage
Elements Massage

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Massage Seven Spa - massage - Updated October 2026

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