DO NOT use this place! You have an appointment time, which means absolutely nothing to the staff…read more You will never wait less than 20-30 mins to see a doctor. I have even been the first appointment of the day and waited more than 15 minutes. One receptionist is extremely rude and one doctor even had the nerve to tell me postpartum depression isn't real and I should let things "roll off my back". I've waited more than an hour for a 2 minute prenatal appointment MANY times and when I finally am at my wits end and say something, they girls behind the reception desk and/or nurses roll their eyes and whisper blatantly about you. I feel trapped in this horrible practice due to my insurance. If you have more options, do yourself a favor and go ANYWHERE ELSE!

Terrible! I think they are going out of business. After…read morehaving another Doctor leave the practice I could not even get a return phone call to make an appointment with another Doctor! 3 attempts! Between getting cut off and the receptionist saying she needed to call me back (never did), I gave up. Went to Caremount. Much better!

We had an amazing experience here. I'm very early on and was anxious to see our baby before my…read morefirst prenantal appointment. Our technician was so knowledgeable and made us laugh a lot, and overall made us feel very comfortable despite my anxiety. She went out of her way to deliver really quality service. Thank you Bump Boutique!!

I absolutely love that I've found this little gem. The Bump Boutique is a petit shop that offers a…read moretruly personalized and special experience for expecting moms. The ultrasound I received and the time spent with the tech was truly an experience That my husband and I will never forget. Unlike diagnostic pregnancy ultrasounds that are impersonal and feels like they are pushing you "in-and-out" the door, assembly line style....The Bump Boutique lets you truly bask in the joys of your pregnancy while watching on a huge screen. The tech we had was so kind and caring. She took the time to show us what our little miracle was doing, just bouncing around, enjoying life. We got to hear their little heart beat for the first time at The Bump Boutique and that's something we will never forget. I highly recommend this little shop to all expecting mothers, you will not be disappointed. Thanks ladies

I scheduled an appointment two months in advance to see Dr. Robert Epstein today, 23Jan2015 at…read more1:30pm. I arrived at the doctors office just after 12:30pm and was immediately checked in. At the time there were only two other people in the waiting area - so I was pleased. However, I proceeded to wait in the patient waiting area for over an hour (after my scheduled appointment time) with no communication from staff regarding the delay. At approximately 2:30pm I approached the reception desk to ask if it is normal practice to have patients wait more than an hours time before being called in. The receptionists sarcastic response was "DEPENDS". That is extremely rude and completely unprofessional. Not only did I wait two hours but no one could even tell me when I would be seen. It was only when I approached the receptionists desk to make my inquiry did she then get the nurse to admit Dr. Epstein was backed up. Naturally, I cancelled my appointment -- as I have no interest in ever going back to this office. Lucky for me I only required a routine physical exam and was not actually sick.This is not the first time I've experienced this irresponsible neglegence at this office. It is very disheartening to see people behave so inconsiderately. I waited patiently for two hours. I would have continued to wait had I stayed because there is no consideration for anyone's time. Basically, when you make an appointment at this office you should be sure to block your calendar for the day's entirety as this is how long you could wait to be seen at this office. -Severely disgruntled

4 stars because I hate getting the run around from their phone system but it's gotten better in…read morerecent years. Hard to write a review for the entire group but it's so convenient to have a 1-stop shop for all your medical needs (especially when your primary doc or OB/GYN refers you to a specialist and all they have to do is email them your scans instead of you requesting a copy, waiting a couple days, etc.) It's very well organized. They also have a good relationship with the Vassar Ambulatory Surgery Center so they schedule a lot of outpatient procedures there (right across that manmade pond they have there). I'm not a huge fan of how these medical groups are getting so huge, but I have to say that the majority of the care that I get there (besides a few doctors in the internal medicine and orthopedic specialties, who shall remain nameless) is excellent. I've been a patient with these guys since 1994

It's been renamed Optum, same font and color as a phone service. Why I don't know…read more The waiting areas are clean and quiet. The front office staff is polite and professional . The medical staff asks questions, and after their treatment, tries to make certain you understand what's going to happen and possible prognosis

I went to Optum urgent care and was there for 2 1/2 hours to ultimately be told that I should have…read moregone to an emergency room Granted it's a Sunday but if they can't give you equal treatment to a weekday then they shouldn't be open The staff are very pleasant and caring but the facility lacks equality when it comes to fulfilling a patients needs This is not the first time that I have experienced this and I'd hope that they can do something about this in the future

I scheduled for an hour of foot massage. The lady demanded…read moreto be paid before the session including the tip. She was so rude and when I gave her a 20% tip she demanded for more. Totally unacceptable.

If you had a hard week or have a knot that needs working, then this is the spot! You got there to…read moreget a massage that's it lol! No one speaks English for the most part so you just point to the board on what you want. You can hear others if they're speaking or just enjoying there massage. The walls are all make shift and doors are retractable sliders. They give you a towel to cover up. There's nothing fancy about this place but that massages are great for the price. My usual is a deep tissue massage for 60 mins =$50 If you pay credit just make sure you're putting in the tip. Some like to skip the suggested 15,18,20% screen and have you do custom. Make sure they also don't go back and hit the 20% button because they felt you tipped too little lol.