I have mixed feelings about this place. I like the doctors, especially Dr. D'Ambrosio. The folks in…read morethe office have been pleasant. I don't like the way the whole Health Quest system runs. Too difficult to find the right number to call, and I always feel like I'm a pest when I call the 800 number (which is the absolute easiest number to locate).

The receptionist was completely unprofessional and my experience there was awful. When i was having…read moremy sonogram done the guy there was so rude to me and my family and he ruined the experience for my mother in law. He talked all about his family the whole time and complained about other patients that go there. At 7 months pregnant i wanted to switch doctors but i thought it was best to just stick it out... but then there was a problem with my insurance the day i went in for a visit and instead of them helping me correct the problem they said i could no longer come in until i fixed my insurance. I couldn't believe this was happening at 7 months pregnant but i look at it as a sign now. I will never go to that office again!!!!!

Dr. Burrows was kind, and very understanding! He goes above and beyond professionalism and…read morekindness. Especially his staff, they were amazing and patience.

I had burning pain in my legs caused by varicose veins. My primary doctor referred me to Dr…read more Phillip R. Totonelly, one of the finest medical doctors in the Hudson Valley, with over 30 years of experience. In my first visit to Dr. Totonelly an ultrasound was performed on both my legs which helped to identify damaged veins. I was then very well educated by Dr. Totonelly regarding the varicose vein treatment I was to receive to relieve my vascular problems. I was really happy when my Aetna insurance approved the surgery, called Endovenous Ablation. That surgery was done in the office under local anesthetic and no hospitalization was required. It took approximately 45 minutes per leg, which were surgically repaired with a one week interval between the two surgeries. In both instances I was able to walk without any problems the same day of the respective surgeries. Amazingly, within a couple of weeks after the surgeries I STOPPED FEELING burning and annoying pain in my legs. Dr. Totonelly further advised me about cosmetic Laser spider vein treatment and Sclerotherapy to both legs. I received 4 treatment sessions to address my numerous spider veins. I could not believe it, but the treatments resulted in the complete disappearance of huge brown spots on my legs caused by poor blood circulation. With my spider veins now vanquished, my legs currently have a healthy , young look. I am very pleased to be a patient of Dr. Totonelly and his very friendly, very well trained staff. Dr. Totonelly has such an amazing, compassionate personality. He's a highly trained, highly skilled professional, as well as an incredible human being with a huge heart. He is truly dedicated to his work and he really cares for his patients. I learned Dr.Totonelly not only does treatments of the veins but also does amazing facial and body laser treatments . His great work returns health and youth to people. Thank you very much. Sincerely, Elena.

This man is an amazing doctor. He not only diagnosed a pretty serious sinus problem I suffered from…read morefor some time but he surgically corrected it in May 2022. So if you need an ENT schedule an appointment with this doctor and his practice. He is not only a great doctor and surgeon but he is caring and sincere. Thank you Dr. KOKLER again and again. N B.

From the moment I walked in, it was impersonal and disorganized. Instead of being greeted or spoken…read moreto by the front desk, I was told to sign in on my phone. The wait wasn't long, but that's about the only positive thing I can say. The assistant asked me the standard questions about my allergies and medications, which I answered clearly. Then Dr. Selena Lebron came in, asked the exact same questions again, and even accused me of not disclosing a drug allergy--something I had already told the assistant. She mumbled throughout the visit, barely making eye contact, and didn't even tell me whether my test was positive or not before jumping straight to prescribing two medications. When I asked for clarification--what the medications were, how many, when to take them, and what they were for--she seemed annoyed by my questions and said, "The pharmacy will give you instructions." Completely unacceptable. I also asked why I was having these symptoms and how I can prevent them. She then told me I'd get a referral to a urologist. Spoiler: I never received one. A few days later, I had severe side effects from the medication (nausea, vomiting, throbbing headache), so I called the clinic. The man who answered the phone was incredibly rude and dismissive. He offered no guidance and just said, "I don't know, go to the ER." Then another doctor got on the phone and said since the original doctor wasn't there, there was nothing he could do unless I came in and paid another co-pay--or went to the ER. No responsibility, no care, no concern. Just rude, unhelpful, and borderline negligent. I will never be going back to this place, and I strongly recommend others stay far away.

TERRIBLE! I went in on NYE after work. The receptionist says, "got here just in time". Apparently…read morethey close at 5 and I got there at 4:50, just in the knick of time. Meanwhile I'm coughing up a lung and my throat is on fire. He was so rude and rushed through the whole intake process and acted the entire time as if I was a burden to him. He was also the person who took my vitals and throat/nose culture once in the exam room. Very rude and unprofessional throughout. All rapid tests came back negative and two tests were sent to lab. I was prescribed steroid and inhaler for gunk in my chest. Being New Year's Eve, I didn't expect much in the form of rapid results from the lab. I missed a call 3 days later saying "this is a courtesy call with lab results, call us back". Called back 3 times and got nothing but an answering service. Never heard from them again. 5 days later, still sick. Unable to log into their online portal. Called the office, got same rude receptionist on phone who told me "there's nothing I can do on my end" to help you log into your profile. "I can try to find a number for you to call or you can come Pick up results in person." On my way to an appointment with my primary I stopped in to get the results only to find out I tested positive for strep throat! I guess it just wasn't that important to them that I know. All in all, awful experience. Will never return and suggest nobody else goes there either. Rude, unprofessional and dangerous!