You get a 50/50 shot with this business…read more Of four massages: 1) Bob showed up on time; amazing, sports massage and tipped generously; 2011-2012 2) Bob showed up mostly on time; awesome sports massage, decent tip; 2012-2013 3) Bob called to push back appointment due to traffic then called back to cancel due to traffic; no massage; 2014 4) I sought out Bob because of his experience working with athletes and I needed specific work done on my rotator cuff muscles (deep tissue, hard pressure that he has done in the past). I asked Bob to give me advanced notice if he had issues arriving on time per my previous encounter; we confirmed a time. The morning of he asks if we could move up my appointment by 4 hours and luckily I was flexible. He estimated he'd arrive within an hour and then 40 minutes later his contractor arrived for my Massage. While she was fine, I specifically needed very hard pressure otherwise I would not have booked a massage with his company. The failure to give more more than 1-4 hours notice about changing appointment times on two occasions and then not telling me he would not be providing the Massage but his contractor would is a clear disappointment and failure in communicating on his part. I was excited to explore a recurring massage with Bob for a couple of months. Unfortunately I find this business unreliable and dishonest. Will absolutely utilize more professional mobile massage services that are even on-demand like Zeel. Nothing like being excited for many days for acute muscle relief to only receive a Swedish style massage from someone you didn't book with. Buyers beware of the $60 deal!

Got an in-home massage from one of the massage therapists here and they did a great job! For the…read moreprice of a regular massage, you don't have to leave your home and they bring a table, music, lotions etc. with them. My massage was high quality and they listened to what I wanted. However, the scheduling process could use some work. Sometimes they answer and sometimes they don't. Also, when you do get a hold of them, they ask you for your preferred day/time, but then have to reach out to their staff to see if anyone is willing to do it. I'd expect them to just have everyone's availability and be able to fill in the spots as people request appointments, but it doesn't seem like the case here. Definitely worth the money and the hassle scheduling can be sometimes.

Not bad. If you're in the mall and had a busy day shopping, this could be your place to relax and…read moreunwind. Keep in mind, this is an Asian / Chinese style massage. This is different from your ordinary massage places. Here, they use Acupressure and Reflexology. That means they may use their elbows and sometimes even knees to dig deep. For the most part they don't take your clothes off and use a bunch of oils. They typically cover you with a sheet and use very little oils if any. For your feet they use oils and sometimes on your neck. Give it a try.

Remember the scene in Charlie's Angels where Tim Curry gets a massage from Lucy Liu and she stands…read moreon his back. That happened to me today. About a week ago I slipped a rib out of place while wearing a corset at a costume party. Beauty is dangerous and painful. I've been using a heating pad and lots of Advil for my rib pain drowning my sorrows in Miller Lite and Sons of Anarchy episodes on Netflix but I digress. I set out to do two things today return a coat to Eddie Bauer and get a kick ass massage. I did both and the massage was truly a mind blowing experience. My masseuse 5'4", 100 lbs soaking wet started out slow and I thought I'd have to ask for someone tougher. About 5 minutes after her warm up she mounted the table and I realized she had one foot planted on my right hip and the other foot on my left shoulder. I've had massages at Oriental Chi before but this woman was part Spider Man and Wonder Woman in one. After an hour of being elbowed along the spine, kneed in both of my thighs while she practically sat on me I was relaxed and totally pain free. I want to see this woman next week. I have no idea what her name is but WOW! My back feels fantastic, my rib pain is a distance memory and I can put my heating pad away. Oriental Chi is an awesome massage experience and you don't pay for fluff. You pay for 60 minutes of deep tissue massage for $56. My massage was so good I tipped the lady $24. She earned it.

This is not a regular massage you can get at any mall these days, this is a professional MEDICAL…read moretreatment. It took me 6 years to find a massage therapist who deeply understands body and it's connections. Galina is phenomenal! The best part - she works with kids. We are clients for life.

Galina is a trained medical massage therapist of the highest caliber…read more Her knowledge base and intuition is applied to every client, meeting their needs as individuals. I have been a client for over a year now. My body has NEVER felt better! The work she has done to manipulate my connective tissue and muscles has changed my life. Specializing in women's anatomy, Galina is trained to work with pregnant mothers and women of all ages. I have recommended her to many of my friends who have also become long term clients. I am grateful for her expertise, and intend on continuing to work with her. You won't find this expertise anywhere else

I would like to express my sincere appreciation for the excellent massage I received during my…read morerecent visit. The therapist was very polite and very professional, and the atmosphere remained relaxing throughout the session; the deep-tissue technique they used on my shoulders was especially effective. I left feeling completely relaxed and refreshed. Thank you again for the wonderful experience; I truly appreciate your excellent service. Sincerely, Rob

I came to Ivy Massage with a really sore back from lifting something I shouldn't and I was taken…read morecare of by a very pleasant young lady that as soon as I lied on the table you could tell she was very experienced with massage techniques... she worked on my back and muscles for the whole hour and when i walked out I was like a new person she knew exactly what my problem was and treated me accordingly - I have gone back and will continue having massages in the future - It's a great way to relieve stress and keep your body in tone ... thnx Ivy

Sergelen has provided me numerous times with hands-down the best deep-tissue massage I have ever…read morehad. I have seen her dozens of times over the last several years and the consistency of the massage she provides never wavers. I walk out after a 90-minute massage totally relaxed and rejuvenated. I am reasonably active playing hockey and pickleball regularly and Sergelen is able to work out any muscle fatigue or soreness in feet, calves, back and shoulders. It is rare that I don't fall asleep at some point -- that is how relaxing this wonderful experience is! I can't recommend Sergelen strongly enough -- I just hope she isn't so busy that I have a hard time getting an appointment!

She did an amazing 90 minute massage! She was extremely thorough and I felt like a new person…read morewalking out!

This is not possibly, but definitely the WORST massage I've ever received and I get massages…read moreregularly. The person who gave the massage had NO idea what she was doing. She climbed on me; putting her butt on my head and my neck to reach my back. They spent AWFUL a lot of time "trying to massage" very questionable and very uncomfortable and definitely inappropriate areas for a very long time!! This place should be closed down for so many reasons!! I left feeling assulted and disgusted and was really mad myself for not leaving in the middle of the massage! HORRIBLE!

Amazing service! I've done individual and couples massage here and it is the best massage in the…read morearea. Ambience is so peaceful and very clean. Staff is always so friendly and incredibly talented. I feel like an entirely new person and will keep coming back. This is a great place to take all of the stress off of your body and pricing is very reasonable. 6 stars!

Nara is absolutely incredible. This was my first massage, and I left feeling completely relaxed. I…read moreoriginally came in with lower and mid-back pain, and she reduced it by at least 80%. She was able to find tension spots in my back and legs that I didn't even know existed. I'm a bigger girl, so I was a bit nervous going in and sometimes feel uncomfortable in my body, but Nara was incredibly respectful and made me feel completely at ease. I was so happy with the results that I've already booked another appointment for next week. 15/10--highly recommend!

My husband surprised me with a 90 min couples massage for my birthday. I was super excited as we…read morehad massages in and outside of the country. However, this place is not a place for us. Upon arrival there is a tall staircase in order to enter the business. Though this wasn't a problem for us, keep in mind if you have any disabilities. They also make you take your shoes off and slip into slides. Once again no big deal, but bring socks. Upon actually entering the waiting area, they had my husband pay right away, which I thought was a huge red flag. In all the massages we've had, we've never paid first. There was also a 3% fee for using a card despite our total being over $200+. We get into the room, located right by the entrance and it is freezing. My husband's bed was warmed, however mine was not. I have never seen or heard of a heated massage table, but with a drafty window a portable heater would have solved this issue. When the two massage therapists entered they did not greet themselves and started saying something in another language. Mine asked me light or strong. I told her medium as that is what I have always requested from other locations. After that she noticed the bed wasn't warmed, attempted to fix it, but it was broken: WE WERE NOT ASKED OR INFORMED we were getting a DEEP tissue massage. Considering what a deep tissue massage entitles, they also did not ask other important questions like areas of concern or injuries. The massage started with some oil and hot stones and quickly progressed to pain. All I kept thinking was what type of massage did my husband book. I grimaced, flinched, and yelped in pain. My person's only response was "oh you're sensitive" and she continued at the same strength/depth. 90% was jamming her elbow into every possible pressure point and directly into my bones. This was not only the most painful massage I have ever had, but the second most painful and traumatic experience in my life; internal bleeding being my number one. I have a high pain tolerance and not sensitive to pain. Even more than that, she did not respect that I left my panties on and pulled them down and lifted them up. I'm immediately cried when she finally finished and on the entire way home. To say the least my masseuse did not receive a tip. I'm on muscle relaxers and have multiple bruises. I will never be back and regret not sitting up and ending it. Everything from the base of my skull to my legs hurt; to put it in perspective I weigh 135 pounds and 5'5". IF you book a couples massage with them, do not assume you are getting a Swedish massage like most places, despite there being no option to select.

Hidden gem in Palatine! I have been coming here for a little over a year now; once a month. The…read morestaff are very attentive and accommodating. Can usually get a same day appointment. The prices are affordable and no matter which provider I've seen they all been amazing. Their 60 and 90-minute specials are my go to's. Would highly recommend this location for their customer service and great price point.

Great massage. They seem to do many couples massages because rooms i saw has multiple tables. Music…read morewas relaxing.