I made an appointment easily on their website and it was the next day! Replaced my 4 tires and…read morerecommended brakes soon, thank you for looking out for me, and estimate was right on. Brake replacement appointment was also quick and efficient! A+, will recommend!

They fixed my AC. Although it took longer than I expected, I understood that it was a process of…read moreelimination. They kept me informed every step of the way and got my AC blowing cold! Very courteous and professional. They even offered to drive me home to HPP! I highly recommend them!

Came here to get a head gasket job done. Was quoted $2200…read more Owner suggested we also do a few other things while we were in there and we agreed. Price went up to $2500 Then they found other parts that needed replacement. Ok, we're just below 3,000 Suddenly the bill is over $4900 when we go to pick the car up. Jeremy claims there was additional things they found wrong and that he notified us. (he didn't and these new charges were a surprise) As we start going through the bill, we notice we're being charged for labor and parts that should have been included in the original price for the head gasket. Then, the additional parts are priced at 2-3x what they should be with outrageous labor charges. ($200 in labor to replace a thermostat which takes 10 minutes to remove 2 bolts.) Owner refuses to release the vehicle unless we pay and we have a bunch of back and forth where he starts dropping the price but still wants to charge stupid labor charges and more. Then he pulls up high prices on the computer to justify his high costs. Same parts I found for 1/2 to 1/3 the price. Now we also discover they didn't put certain parts back on the vehicle when they finished and there is a missing exhaust cover. So not only do they overcharge the work is sloppy. I cannot recommend this shop at all. They don't honor their quotes, jack up the price of parts then refuse to release your vehicle until you pay. 0 stars if I could.

Great customer service. Very clear and helpful. Attentive to the needs as well as being…read moreknowledgeable and patient enough to explain the situation/problem/issues. Fair price considering the mess that was my vehicle when I had it towed into the shop. M

Good friendly service, old mom and pop shop. Have gone here for safety checks. Call ahead for…read morehours, appointment.

What they say/write on the work invoice/do are not in alignment. The work done was not fully…read morecorrect and caused damage. When informed of this, they only made things partially Pono. Too bad because they are likable conversationalists, good prices and I wanted to support family owned local business. In my opinion, it is worth the extra money, less stress and peace in knowing the repairs will be done correctly the first time to just go to Lex Brody.

Keith is very busy. Best make an appointment to have your car check on. He will know what is wrong…read morewith the proper diagnosis.

Descent value and service in inner Hilo, so convenient location just off loop highway.read more

If you have a German car in east Hawai'i, this is where you need to go to get repairs. Had an…read moreissue with my Mini that another mechanic was unable to resolve. We came here and got it repaired competently and a reasonable price considering no one else knows how to do it. Recommend!

We have had two fabulous experiences here with our Audi. We highly recommend Noel. Fair pricing,…read morewe had our car back after a major repair in four hours and the car has never run better! Very professional and transparent. 5 stars

Nathan @ Speed-0 gave me excellent customer service & was willing to look @ a car I was deciding to…read morebuy from a private owner. He was very open & told me upfront what he could do in a short time inspection. Coming from Oahu, I really appreciated him offering his time & services. The day was rainy& the seller was a trust worthy guy, I decided to forgo the inspection. Coincidence , both gentlemen meet before @ a event and remembered! The car was beautiful & more! I decided to pass on my dream car,as I realized those hod rod days are now a memory! Go see Nathan for car repair services, outstanding guy & mechanic & reputable long time Hilo auto repair shop!

The owner Nate is very nice and accommodating. My first experience was last summer when my air…read moreconditioner was out of fluid. Without an appointment, he took me in in 20 minutes later I was on my way with a cold car. A few months later, I had a mechanical problem and took it over to him and he fixed it up in no time. I will be a faithful customer.

Old fashion service station, that pump gas for you. A fast and friendly safety inspection, with…read moreappointment, at Chikas.

I don't want to say how wonderful these young men are!! I want to keep it a secret. They are so…read moreprofessional and efficient. Reasonable price. Got my safety check here and I appreciated the service. Love that they have full-service gas pump too. Next time I need service I am definitely coming back here.

Was able to make appointment. They fixed my truck at a reasonable price and super fast. Will have…read morethem as my mechanic from now on.

Pretty fast service, they'll fix your car most of the time that day depending what needs to be done…read moreDiagnosing is a little high at around $250 to find your problem but they're great at fixin it Solid spot

I unexpectedly had a flat tire on my way to the gym on a Saturday. I was stressed because I now…read moreneed 4 new tires, since my SUV is all wheel drive. I called a few places and no one had 4 tires Luckily LB had the 4 tires I needed! They were very courteous and helpful. They were booked but they said they would squeeze me in. My car got towed there and they got the job done. The tires were expensive but I didn't have a choice. My usual spot for tires is Costco but that's in Kona and I'm on Hilo side. LB did a great job on my car and they saved me. They earned me as a new customer. Their staff is awesome!

They follow through with their guaranty. We had some issues but they found the problem and fixed…read moreit.

I am very impressed. They were able to see me quicker than anyone else. The owner, Jeff, was a…read morestand up guy. Took the time to explain all my options in depth. He had my car in and out and running great in a few hours. All the staff were cool people. I'll be bringing my car back here for service for sure! Mahalo!

We have been very happy with JP Automotive. We found them after having trouble with the Volvo…read moredealership in Hilo (come to find out they were in the process of closing). J P Automotive has been able to work on our Volvo, no problem, and also our Bronco. Very good service and good work. Rates are fair. It's so important to have a mechanic you trust to do good work and also to be honest - Jeff and his crew are great. Highly recommended.