I did not want to have to write this. I've been a loyal client of Therapy since 2014 and was…read moreunderstanding when prices went up a few times, especially since everything else has gotten more expensive. I believed the new owners were using the extra funds to upgrade the spa, buy new equipment and pay employees better, at least according to their emails. Sadly, there's been a rapid decline in the business. The spa now looks dingy and neglected, and there's a foul odor throughout. The quality of facial and massage services dropped so much due to the constant turnover that I had to stop coming altogether. I had been seeing Chelsea Bowman and the master facialist Ami Sheneman for years. Both left, and no one contacted me to let me know I wouldn't be seeing them for my next appointment. I only found out when I showed up and discovered I'd be seeing someone else. The new girl Kendall, bless her heart--she tried her best, but it just wasn't the same. On top of it when I asked the girls at the desk where Chelsea and Ami went, each time they looked scared and uncomfortable answering. For anyone wondering where Ami went: I found her! She's now at Pier to Point down the street at the other end of Voltaire. I've already been there and signed up for multiple memberships. I highly recommend you do the same. It's such a shame about this spa since it's been part of the community for so long. Edit in response to the owner's comment: Thank you for your response. I want to clarify that my review was written in good faith based solely on my personal experience as a long-time client of your spa. I did not create my account with any intention of coordinating negative reviews or promoting a competitor. I have never had a Yelp account prior to this, which is why it is new. I've also never left a Google review prior to this either. My intention was to share my honest disappointment about the recent changes and lack of transparency when my preferred practitioners left, which significantly impacted my experience. I understand privacy policies, but as a loyal client, I felt it would have been more considerate to inform me prior to my appointment that my practitioners would no longer be there, enabling me to make the decision if I wanted to see someone new or not. This would have allowed me to cancel, so I could continue my services with the professionals I had established trust with. I stand by my original review and hope future communication with clients will be handled with greater openness and respect. Thank you.

This place is super cute and cozy! When you walk into the lobby there are different facial…read morecleansers, moisturizers, teas, bracelets, CBD ointments and gummies that you can purchase. It's a very relaxing environment, soothing music, and everyone is very warm and welcoming. I was gifted a massage for my birthday. I got a massage today by Gwen and she was absolutely amazing. She massaged me from head to toe and her hands are magical. I told her my problem areas and she really honed in on them with just the right amount of pressure. Honestly, the combo of the comfy warm bed and Gwen made me nod off for a while, it was so relaxing. I definitely recommend giving this place a try. The massages and other services are quite pricey, but they offer an affordable monthly membership which offers a free service monthly!

What an amazing ing gem! Staying at the Catamaran hotel and this place is a 10 min walk. They do…read morehave parking available. Alec was amazing. One of the best massages that I have ever had. I did the combo Thai massage (stretching and deep tissue) for 90 min. You can't beat the price. The place was very clean and well taken care of. The staff was helpful. I highly recommend this place.

Walked in with two others and they were able to get all of us in. They originally weren't able to…read moreservice us until later but once they knew we had a flight after, they managed to massage all of us and we all had a great massage. we all did the thai combo and felt wonderful afterwards. Everyone was so nice!

I came in for a 60 minute deep tissue massage with Eduardo today. Damaris checked me in and was…read morevery kind. Eduardo is extremely professional and he did a wonderful job of easing my back tension, and he also made sure to stretch my creaky & stiff joints. I left feeling so relaxed and peaceful afterward so much so that I made another appointment for next month. The space is welcoming and cozy. I enjoyed the decor in the Egypt room as well. The massage bed was comfortable & I appreciated the a/c when it got a little stuffy in the room. This was a lovely experience & I'm only sorry that I didn't check this place out sooner!! Book a service, you'll be so glad you did. Peace. Street parking. Bathrooms available.

Lohanni is special. She asks upfront what your issues are and calmly used her combination of soft…read morebut powerful strokes to diminish all knots and pain. Especially in my upper back. Wonderful miracle massage every time.. Especially feeling great the following day. I feel 20 years younger. Hidden Spa is family. Lohanni is a fantastic addition to Hulu's team.

When I was seeking some relaxation on New Years Day, stumbled upon this place through word of…read moremouth. I called to make an appointment and was told they were booked and to come at 4pm. Shortly after they called and texted me offering me to come in sooner. This is located across from Gelson's and next to the former original Oscar's location. The space was nice and clean and easy to find upon going up the stairs. The massage was really good, but my only gripe was loud music that was distracting possibly from local residence or the bar next door. With their reasonable pricing and great location with their skillful masseuses, I'll be back.

Got a couples massage while in SD and had a Great massage, place was very clean, very affordableread more

I had a 60 minute massage by Jennifer. Upon checking in, they provide a sheet to mark targeted…read moreareas you would like them to focus on. Overall, great hands, pressure, and a relaxing experience. She provided a Kirkland water bottle at the end. Nice location with plenty of parking and convenient location where sports arena drive leads towards mission bay. Clean and comfy!

I'm not sure what happened, but the level of service here has definitely dropped off recently. I…read moreused to be a frequent patron. The massages do not seem to be as expertly performed. Also, the last time I was there, the woman that gave me the massage wore gloves. Completely took away from my enjoyment. They did recently do some upgrades to the business on the interior and it does look much nicer. I might try them one more time just to see if it was a fluke or if that's the way it is there now. This massage spot is close to a good friend of mine's place and we like to go together and then get food after.

Very good massage, made me feel safe and relaxed. Was very affordable, however you do have to call…read moreahead because they were fully booked up. No frills place, but very good massage. I would highly recommend the hot stone add on.

I had neck and upper back issues and the deep tissue message with hot stones was the cure. So good…read moreI went back the next day!

Very relaxing Very respectful…read more Loved it!! I am very ticklish and Ying was very soothing. Maddie was very helpful and welcoming.

Ying was great! Good pressure and made sure i was comfortable the whole time. The new front desk…read morelady was also very welcoming and made me feel like she cared.

The massage and stretching were great and much needed…read more Rommy lived up to her hype and expectations.

I got a Swedish massage from Diamond. The massage was fantastic. The products she used I really…read moreenjoyed. They also have 1 parking spot out back, which is nice. I will be back!

Quality muscle movement by skilled technicians. I've brought…read moremy entire family for care. Upon entering, there is an authentic nod to the culture at the door. You're greeted by a host, completing a one page "what to focus on" sheet of massage preference's including but not limited to; walking n your back Hot stone, coconut oil Cupping etc. They accept Cash. It's the most beneficial thing you can do for your body, mind and soul. Finish with a green tea and thank me in comments

You already know your girl loves a good massage -- and I don't discriminate. From foot reflexology…read moreto bougie $400 sessions and everything in between... I'm here for ALL of it. So of course, a massage was non-negotiable during our weekend escape -- and I'm so glad we made it happen. We tried to walk in Saturday around 2P and they were already fully booked for the day. Considering they're open until 9:30P, that told me everything I needed to know. Good sign. So we booked for the next morning. I've had plenty of Thai massages, but this was my bestie's first, so I had to give her the full rundown: stretching, body contortion, elbows, knees, feet -- the whole experience. No surprises over here. We were in the same room, but our massages were slightly different -- which makes sense because we hold stress in different areas. The therapists clearly adjusted their approach based on what our bodies needed. But trust -- we both got the full treatment: elbows, knees, feet, and all the stretches. The kind where you're basically turned into a pretzel... and somehow love every second of it. One thing that stood out for me -- I received cupping, and my bestie didn't. It wasn't something I specifically asked for, so it was a surprise, but definitely a welcome one. Just something to note -- it may be incorporated into your session. And for anyone unfamiliar, cupping is an old eastern method used to help release tension and improve circulation in areas where the body holds stress. I personally love it. At the end of it all, we both walked out feeling relaxed, stretched out, and reset. Would I come back if I'm in the area again? Absolutely.